Agenda

Saturday, January 15

Sunday, January 16

8:00am8:30am
8:45am9:15am
10:00am12:00pm
Additional Attendee Program
11:00am11:20am
Food Service Tech Pavilion
12:00pm12:30pm
The FQ Equality Lounge

Recruiting and training: leveraging retail's diverse talent pool

12:00pm12:30pm
Patti Clauss

Patti Clauss

VP, Global Talent Acquisition
Williams Sonoma, Inc.
Mecca Mitchell

Mecca Mitchell

Senior Vice President, Inclusion and Diversity
Burlington Stores, Inc.
12:30pm2:30pm
Additional Attendee Program
1:00pm1:20pm
2:00pm2:30pm
2:00pm3:00pm
Exhibitor Big Ideas

Lowe’s responds to environment challenges by introducing productivity enhancing technology produced by Zebra

2:00pm3:00pm
Bill Inzeo

Bill Inzeo

Global Retail Technology Strategist
Zebra Technologies
David Shoop

David Shoop

SVP, Technology, Stores, Corporate Services, Pro & Services
Lowe's

Retail’s second annual CIO fireside chat & CIOs revealed produced by Envista

2:00pm3:00pm

Session produced by Dell

The loyalty playbook: Getting consumers back to the center of your business produced by Salesforce

Using data and AI to transform a retail organization produced by Impact Analytics

4:00pm5:00pm
5:30pm7:30pm

Monday, January 17

8:00am8:30am
10:00am12:00pm
Additional Attendee Program
12:00pm12:30pm
12:30pm2:30pm
Additional Attendee Program
1:30pm2:00pm
Exhibitor Big Ideas

AI-powered WFM optimizing labor efficiency and the employee experience produced by Legion Technologies

How Columbia Sportswear is using automation to drive business success during the pandemic produced by Precisely

How GNC accelerated omnichannel transformation, profitability and competitive advantage - And what’s next! produced by enVista

How two global retailers are modernizing their brand using a digital-first approach produced by JESTA

Session produced by Mulesoft

2:45pm3:15pm
Featured Session

Is your brand circular enough?

Middle commerce: The new class of retail

NRF Curated Session

NRF Curated Session

3:30pm4:00pm
Keynote Session

A Conversation with Best Buy CEO, Corie Barry

3:30pm4:00pm
4:00pm5:00pm
4:30pm5:00pm
Keynote Session
6:00pm8:00pm

Tuesday, January 18

8:00am8:30am
8:30am9:15am
9:45am10:15am
Keynote Session

When climate becomes a business imperative

9:45am10:15am
10:00am10:20am
10:00am12:00pm
Additional Attendee Program
10:30am11:00am
The FQ Equality Lounge

Building diversity and inclusion into your organization's DNA

10:30am11:00am
Bahja Johnson

Bahja Johnson

Head of Customer and Community Belonging: Growth and Enablement
Gap Inc.
11:00am2:00pm
Additional Attendee Program
3:00pm4:00pm
3:30pm4:00pm

Wednesday, January 19

10:00am12:00pm