Agenda

11:00am - 1:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

1:00pm - 3:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

3:30pm - 5:30pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

Saturday, January 12

7:00am - 7:00pm

General Info

Saturday Show Services and Hours

11:00am - 1:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

1:00pm - 3:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

3:30pm - 5:30pm

Curated Tour

Meet at designated store

Guided Retail Store Tour

EXPO Pass Full Conference Pass Separate registration required

7:00pm - 9:00pm

Networking Event

Marriott Marquis, 6th Floor

International Reception

Sunday, January 13

6:00am - 7:00pm

General Info

Sunday Show Services and Hours

8:30am - 9:00am

Networking Event

Special Events Lobby, Level 1

Main Stage Buzz Break

Full Conference Pass

9:00am - 9:15am

Main Stage

Qualtrics Theatre, Level 1

Impact happens together: NRF chairman's welcome and opening remarks

Full Conference Pass

Chris Baldwin

Chairman, President and CEO

BJ’s Wholesale Club

@BJsWholesale

9:00am - 11:00am

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

9:00am - 4:30pm

General Info

EXPO Hall, Level 1 and 3

EXPO Hall Open

9:00am - 4:30pm

General Info

Innovation Lab, Level 4

NRF Innovation Lab

9:00am - 4:30pm

General Info

River Pavilion, Level 4

NRF Lounge

9:00am - 4:30pm

General Info

Startup Zone, Level 4

Startup Zone

9:00am - 4:30pm

Crystal Palace, Level 3

The Girls' Lounge

9:00am - 4:30pm

EXPO Hall, Level 1, back of 1000 aisle

VIBE Hosted Buyer Program

EXPO Pass Full Conference Pass Separate registration required

9:00am - 5:00pm

Podcast

Podcast Studio A, Level 3

Podcast: Retail Gets Real

9:15am - 9:45am

9:15am - 9:45am

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

How your store associates will make or break your CX transformation strategy

Doug Stephens

Founder and President

Retail Prophet

Elizabeth Thompson

Chief People Officer

Southeastern Grocers

9:15am - 9:45am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Navigating essential year-round peak planning moments

Justin Cramer

Global Project Management Director and Co-Founder

ProShip, Inc.

Adam Kline

Sr. Dir., Product Management

Manhattan Associates

9:15am - 9:45am

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

New retail is not omni-channel retail

Yi Hou

CEO

Shanghai Hema Network Technology Co., Ltd

9:15am - 9:45am

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

The undeniable link between employee experience and customer experience

Jami Blake

Director, Voice of Customer

Tiffany & Co

Jordan Ekers

Co-Founder and Chief Customer Officer

Nudge Rewards

Michael Fiato

VP, Customer Experience

Eurest, a Division of Compass Group

April Sabral

VP, Retail Sales and Operations

DAVIDsTEA

9:15am - 9:45am

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Transformation in the business process jungle - Lessons from French fashion

Christophe Alie

CIO, Leader Innovation and Transformation

Kiabi

Oliver Guy

Global Industry Director, Retail

Software AG UK

9:15am - 9:45am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Why your customers can’t find what they are looking for

Lasya Marla

Director, Product, Fusion AI

Lucidworks

William Tseng

Regional Director of Sales Engineering

Lucidworks

9:15am - 9:45am

Main Stage

Qualtrics Theatre, Level 1

The inclusion imperative: Responding to and advancing real-time D&I challenges

Full Conference Pass

Shannon Schuyler

Chief Purpose Officer

PwC

@PwC

Moderator

James Fripp

Chief Diversity and Inclusion Officer

YUM! Brands

@yumbrands

Lars Petersson

President

IKEA U.S.

@IKEAUSA

Carolyn Tastad

Group President, North America, and Executive Sponsor of Gender Equality

P&G

@ProcterGamble

9:30am - 10:00am

Innovation Stage

Innovation Stage, Level 4

State of retail innovation 2019

Full Conference Pass

Sucharita Kodali

Vice President, Principal Analyst

Forrester Research

@smulpuru

9:45am - 10:15am

Main Stage

Qualtrics Theatre, Level 1

Restocking the future: Kroger’s insatiable appetite to play and WIN the long game

Full Conference Pass

Sara Eisen

Anchor, ‘Squawk on the Street’ and ‘Closing Bell’

CNBC

@SaraEisen

Moderator

Rodney McMullen

Chairman of the Board and CEO

The Kroger Co.

@kroger

10:15am - 10:45am

10:15am - 10:45am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Delivering on the promise of Intelligent Retail

Mary Ellen Adcock

VP, Retail Operations

Kroger

Shelley Bransten

Corporate Vice President, Retail & Consumer Goods Industries

Microsoft

Jeff Wile

SVP, Infrastructure and Enablement

Starbucks

10:15am - 10:45am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Using technology to optimize returns

Jerome Adams

Ecommerce Manager

Sennheiser

Tobin Moore

Co-Founder and CEO

Optoro

10:15am - 10:45am

Innovation Stage

Innovation Stage, Level 4

Practical challenges of implementing and using data science effectively

Full Conference Pass

Tracey Welson-Rossman

Co-Chair and Co-Founder

Women in Tech Summit

Moderator

John Hill

CIO and SVP, Planning

Carhartt

@JohnHill90

John Oberon

President

DecisionMines

@DecisionMines

10:15am - 11:15am

Podcast

Podcast Studio B, Level 3

Podcast: Industry Standard

10:30am - 11:00am

The Girls' Lounge

The Girls' Lounge, Level 3

The evolution of retail: How technology and women are disrupting the way we shop

Tony Drockton

Founder and Chief Cheerleader

Hammitt

Nicky Hilton

Fashion Designer

Ali Kriegsman

Co-Founder and COO

Bulletin

Janet Sherlock

Chief Information Officer

Ralph Lauren

Redickaa Subrammanian

CEO

Resulticks

10:45am - 11:30am

10:45am - 11:30am

Concurrent Sessions

Stage 2, EXPO Hall, Level 1

Larger than life: Creating the ultimate immersive experience

Full Conference Pass

Nicole Leinbach Reyhle

Founder

Retail Minded

@RetailMinded

Moderator

Lily Kunin

Founder

Clean Market

@clean.market

Jon Staff

Co-Founder and CEO

Getaway

@staffcommajon

Doug Straton

Chief Digital Commerce Officer

The Hershey Company

@HersheyCompany

10:45am - 11:30am

Concurrent Sessions

Stage 1, EXPO Hall, Level 1

Pushing the boundaries of retail

Full Conference Pass

Sarah Halzack

Retail columnist, Bloomberg Opinion

Bloomberg

@sarahhalzack

Moderator

Josh Luber

CEO and Co-Founder

StockX

@Joshluber

Ayr Muir

Founder and CEO

Clover Food Lab

@cloverfoodlab

10:45am - 11:30am

Concurrent Sessions

Stage 4, EXPO Hall, Level 1

Understanding the international consumer

Full Conference Pass

Massimo Volpe

Chairman, FIRAE

General Manager, Retail Institute Italy

@RetaiI_Italy

Moderator

Stacey Feder

Chief Marketing Officer

Hudson Yards at Related Companies

Suzan Kereere

Global Head of Merchant Sales & Acquiring

Visa Inc.

@SKereere

Stefano Rosso

CEO, Diesel North America

DIESEL

10:45am - 11:30am

Concurrent Sessions

Stage 3, EXPO Hall, Level 1

What happens when a digital native vertical brand's journey turns physical?

Full Conference Pass

Sharad Kharé

Co-Founder, Documentarian, Digital Journalist, Film Maker

Kharé Communications

@kharecom

Moderator

Jen Braunschweiger

VP, Brand Marketing

MM.LaFleur

@BraunschweigerJ

Drew Green

CEO

INDOCHINO

@Drew_Green

Eleanor Morgan

Chief Experience Officer

Casper

@casper

10:45am - 11:30am

Feature Stage

Hall E, Level 1

The technology leadership behind Walmart's digital transformation

Full Conference Pass

Sara Castellanos

Reporter, CIO Journal

The Wall Street Journal

@SCastellWSJ

Moderator

Jeremy King

Executive Vice President and Chief Technology Officer

Walmart, Inc.

@WalmartLabs

11:00am - 11:30am

Executives with 50+ years experience talk successful enterprise profit and performance strategies

11:00am - 11:30am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Andrea Auchterlonie

Principal

Auricle Consulting

Andre Persaud

Principal

The AVNP Group LLC

Andrea Weiss

Founder

The O'Alliance, LLC

Laurie Wilson

CEO and President at LW Associates

Former EVP of Macy’s

11:00am - 11:30am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Why service and know-how still win the race to supply chain optimization

Jon Slangerup

Executive Chairman and CEO

American Global Logistics

@aglsupplychain

11:00am - 11:30am

Innovation Stage

Innovation Stage, Level 4

Scaling unique customer experiences: Rapid-fire pitches

Full Conference Pass

Pano Anthos

Founder and Managing Director

XRC Labs

@xrclabs

Moderator

Alex Adelman

Co-Founder and CEO

Lolli

@alexadelman

Gabrielle Chou

Founder and CEO

Allure Systems

Adam Levene

Founder and CEO

Hero

@Adam_Levene

Asaf Shapira

Founder and CEO

Mystore-E

Oliver Tan

Co-Founder and CEO

ViSenze

@ViSenze

11:30am - 12:00pm

Feature Stage

Hall E, Level 1

Power of the pack: Women alone can be powerful, but together, have tremendous impact

Full Conference Pass

Sarah Alter

President and CEO

Network for Executive Women

Moderator

Diane Dietz

President and CEO

Rodan + Fields

@RodanFieldsHQ

Andy Dunn

Founder, Bonobos and SVP, Digital Native Brands

Walmart Inc.

Rebecca Minkoff

Co-Founder and Creative Director

Rebecca Minkoff

@RebeccaMinkoff

11:30am - 12:30pm

Podcast

Podcast Studio B, Level 3

Podcast: Innovation Answered

11:30am - 1:30pm

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

11:30am - 1:30pm

General Info

Outside South Concourse (above Hall E), Level 2

Food Truck Alley

11:45am - 12:15pm

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

5 secrets to omnichannel success

Kristin Simonini

VP, Product

Applause

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Boosting customer engagement and revenue with AI-driven wireless

Jeff Aaron

VP, Marketing

Mist Systems

Snehal Patel

Global Network Architect

Gap

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Chick-fil-A’s evolution using visual analytics to help their customers "eat mor chikin"

Karen Hinson

Lead Analyst

Chick-fil-A

Jeff Huckaby

Global Market Segment Director, Retail and Consumer Goods

Tableau Software

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Digital strategies for delivering a superior in-store and online customer experience

Subbu Iyer

CMO

Riverbed

Joseph Preciado

Sr. Dir., Enterprise Technology Svcs

Asurion

Mick Tan

CIO

Beacon Lighting

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Omnichannel retailing: 9 ways to provide the experience your customers expect

Alexandre Hubert

Sr. Dir., IT Strategy and Logistics

Browns Shoes Inc.

Stephanie Richelieu

VP, Global Marketing

Generix Group

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

The digital economy: Addressing the challenges to your future supply chain

Bob Carver

VP, Cloud Inventory Solutions

DSI

12:15pm - 12:45pm

Innovation Stage

Innovation Stage, Level 4

Getting out of your own way: How retailers enable innovation

Full Conference Pass

Emily S. Culp

President

Cover FX Skincare, Inc.

@emilyculp

Moderator

Carrie Ask

Brand President

Men's Wearhouse and Moores

David Behen

CIO

La-z-Boy

@lazboy

Anthony Marino

President

thredUP

@thredUP

12:30pm - 1:30pm

Networking Event

Hall E, Level 1

Attendee Full Conference Lunch

Full Conference Pass

1:00pm - 1:30pm

1:00pm - 1:30pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Achieving in-aisle, at-shelf shopper insights with no in-store hardware

Michael Housholder

Head of Coursa Retail Business

TDK InvenSense

1:00pm - 1:30pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Connect to your customers in a whole new way

Alex Drinker

VP Marketing

Shinola

Rob Garf

VP, Industry Strategy and Insights

Salesforce

JR Linne

Sr. Mgr., Industry Solutions, Retail

Salesforce

1:00pm - 1:30pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

How a customer data platform makes authentic marketing a reality

Omer Artun

CEO

AgilOne

Erik Lautier

CMO

Francesca's

1:00pm - 1:30pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Iconic experiences: How fashion and retail leaders drive ecommerce

Nick Smotek

Director, Omni Digital Technology and UX

Deckers Brand

Soeren Stamer

CEO and Co-Founder

CoreMedia AG

1:00pm - 1:30pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Technology planning for growth-oriented SMB retailers

Jeff Riley

CEO

Retail Management Hero

1:00pm - 1:30pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

The relation between data and the customer experience

Sherry Egerton

Director of Client Success

ACCEO Retail-1

Ian Holland

Vice President

ACCEO Retail-1

Scott Pearson

Founder, CEO, and Principal Consultant

Curator Retail Consultants

1:00pm - 1:30pm

Innovation Stage

Innovation Stage, Level 4

The science behind the art - How fashion retailers use data to improve everything!

Full Conference Pass

Karen Harvey

CEO, Karen Harvey Consulting Group

Founder, Fashion Tech Forum & INDX

Moderator

Jessica Murphy

Co-Founder and Chief Customer Officer

True Fit

Meaghan Rose

CEO and Founder

Rocksbox

@myrocksbox

Aaron Sanandres

Co-Founder and CEO

UNTUCKit

@UNTUCKit

1:30pm - 2:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

How marketing can advance equality

Lilliana Vazquez

Co-Founder Tesoro, TODAY SHOW Correspondent

NBC Today

Moderator

Joanna Griffiths

Founder and CEO

Knix

Liz White

Chief Customer Officer

FULLBEAUTY Brands

Bernardine C. Wu

CEO

FitForCommerce

1:30pm - 2:30pm

Podcast

Podcast Studio B, Level 3

Podcast: Conversational Commerce

2:00pm - 2:30pm

2:00pm - 2:30pm

Concurrent Sessions

Stage 4, EXPO Hall, Level 1

Demographic dive: #WhoCallstheShots

Full Conference Pass

Michelle Grant

Head of Retailing

Euromonitor International

@EMI_MichelleG

Moderator

Luke Droulez

Chief Marketing Officer

Parachute

@parachutehome

Nick Molnar

Co-Founder and CEO

Afterpay

@afterpayau

2:00pm - 2:30pm

Concurrent Sessions

Stage 3, EXPO Hall, Level 1

Global superpower roundup: Reports from LATAM and Europe

Full Conference Pass

Alberto Serrentino

Founding Partner

Varese Retail

Moderator

Alexandre Tadeu da Costa

Founder and CEO

Cacau Show

@alecacaushow

Francesco Pinto

International Development Director

Pianoforte Holdings, SpA

2:00pm - 2:30pm

Concurrent Sessions

Stage 1, EXPO Hall, Level 1

Is sustainable the new sexy?

Full Conference Pass

Jason Wachob

Founder and CEO

mindbodygreen

@mindbodygreen

Moderator

Amy Hall

VP, Social Consciousness

Eileen Fisher, Inc.

@EILEENFISHERNY

Eileen Mockus

President and CEO

COYUCHI

@coyuchi

2:00pm - 2:30pm

Concurrent Sessions

Stage 2, EXPO Hall, Level 1

The wellness revolution: Consumer behavior in a new retail era

Full Conference Pass

Steven J. Barr

Consumer Markets Leader

PwC

@Steven_J_Barr

Moderator

Kate Ross LeBlanc

Co-Founder and CEO

Saje Natural Wellness

@sajewellness

Rich Pierson

Co-Founder and CEO

Headspace

@headspace

Rich Roll

Author, Podcast Host, Wellness Pioneer + Endurance Athlete

Rich Roll Enterprises

@richroll

2:00pm - 2:30pm

Feature Stage

Hall E, Level 1

From apocalypse to relevance: What draws consumers to physical spaces in the digital age

Full Conference Pass

Lee Peterson

EVP, Brand, Strategy and Design

WD Partners

@WD_Partners

2:00pm - 2:30pm

Innovation Stage

Innovation Stage, Level 4

Playbook for building an 'actual' store of the future

Full Conference Pass

Healey Cypher

CEO

ZIVELO

@htcypher

Moderator

Albert Vita

Director, In-Store Experience and Visual Merchandising

The Home Depot

2:00pm - 3:00pm

2:00pm - 3:00pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

BOPIS 2.0: Transforming the store with self-serve automation

Edward Gleich

SVP, Global Marketing

Little Caesars

Alex Price

Global VP, Global Alliances, Channels and Technology Ecosystem Strategy

JDA Software

Jude Reter

VP, Digital Customer Experiences, eCommerce

EXPRESS

Kent Savage

CEO

Apex Supply Chain Technologies

2:00pm - 3:00pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

OMS and POS on a common platform - The key to customer-centric commerce

Jim Barnes

CEO

enVista

Jim Brownell

COO

American Freight and Furniture

2:00pm - 4:00pm

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

2:15pm - 2:45pm

The Girls' Lounge

The Girls' Lounge, Level 3

The top feminine traits that are leadership superpowers

Jill Dvorak

Sr. Director, Digital Retail

National Retail Federation

Moderator

Amy Gross

Founder and CEO

VineSleuth

Ali Lee

VP, People

Braze

Meaghan Rose

CEO and Founder

Rocksbox

@myrocksbox

Rosamaria Sostilio

VP, Loss Prevention

Barnes & Noble, Inc.

2:45pm - 3:15pm

Innovation Stage

Innovation Stage, Level 4

A long view on logistics and the future of fulfillment

Full Conference Pass

Andrew Lipsman

Principal Analyst, Retail and eCommerce

eMarketer

@eMarketer

Moderator

Brett Bonner

Vice President, Research and Development

Kroger

@Kroger

Bala Ganesh

Vice President, Corporate Engineering

UPS

@UPS

David Hardiman-Evans

Senior Vice President, North America

Ocado Group

@Ocado

2:45pm - 3:45pm

Podcast

Podcast Studio B, Level 3

Podcast: Think Commerce

3:00pm - 3:45pm

Main Stage

Qualtrics Theatre, Level 1

Company conscience: Leading with conviction

Full Conference Pass

Matthew Shay

President and CEO

National Retail Federation

Moderator

Chip Bergh

President and CEO

Levi Strauss & Co.

@LeviStraussCo

Hubert Joly

Chairman and CEO

Best Buy Co., Inc.

@bestbuy

Edward W. Stack

Chairman and CEO

DICK'S Sporting Goods, Inc.

@dicks

3:15pm - 3:45pm

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Boost ROI from your commerce platform with content-driven experience

Bob Cellucci

Vice President

e-Spirit

David Tobey

Solution Engineer

e-Spirit

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Creating the connected associate

Ian Hutchinson

Head of Retail Business Development

Samsung Electronics America

George Lawrie

Vice President and Principal Analyst

Forrester Research

Uzma Rauf

Sr. Dir., Consumer, Shopper and Market Insights

Samsung Electronics America

John Soricelli

Director - Technology and Analytics

The Home Depot

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

How Ultinous’ video analytics has reduced queues by 75% in Rossmann stores

Balazs Horvath

Commercial Director

Ultinous

Carl-Gustav Mattson

CEO

Ultinous

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Mountain Khakis: Using a CDP to transform customer acquisition and retention

David Chinn

President, USA

Lexer

Jeremy Hale

President

Mountain Khakis

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Order management’s role in omnichannel transformation

Dan Gilmore

CMO

Softeon

Satish Kumar

VP, Client Services and Technology

Softeon

Brendan Witcher

VP and Principal Analyst, Digital Business Strategy

Forrester Research

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

The pursuit of true 1-to-1 personalization

Sean Condon

Head of Digital Commerce

ASICS America

Sarah Hodge

Director, Brand Relations

True Fit

3:45pm - 4:15pm

Main Stage

Qualtrics Theatre, Level 1

For the fans: Why open marketplaces matter and breed enthusiast culture

Full Conference Pass

Sukhinder Singh Cassidy

President

StubHub

@sukhindersingh

Moderator

Stacy Brown-Philpot

CEO

TaskRabbit

@TaskRabbit

Manish Chandra

Founder and CEO

Poshmark

@marrc

Christine Hunsicker

CEO and Founder

CaaStle

@cmhunsicker

3:45pm - 4:30pm

Networking Event

EXPO Hall, Levels 1 & 3 and Level 4

Happy Hour

4:00pm - 4:30pm

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Cloud-power your employees to deliver a better customer experience

Mike Puzen

Regional Chrome Enterprise Lead

Google

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Leveraging AI to predict demand and drive just-in-time operations

Yash Bhatt

Manager, DataScience

Walmart Canada

Jay Schuren

General Manager, Time Series

DataRobot

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Modernize retail IT to deliver exceptional customer experiences in the intelligent store

Revenue hack: How GNC turned their transactional communications into personalized marketing channels

Kyle Dufresne

President - Global Client and Compute Solutions

Dell Technologies

Daniel Grider

Vice President of Information Technology

Home Depot

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Jennifer Biefel

Director of Customer Marketing & Loyalty

Disney Parks

Tomas Diaz

CEO

flexEngage

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Store associate of the future

Ann E. Joyce

Chief Customer Officer and EVP, Technology Supply Chain and Field Operations

Chicos FAS Inc.

Russell Prentice

VP, Global Applications

Chicos FAS

Ben Rodier

Chief Customer Officer

Salesfloor

Oscar Sachs

CEO

SalesFloor

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Unpacking the ecommerce returns challenge

Jesse Carstens

Sr. Mgr., eComm Operations and Technology

Deckers Brand

Michael Fellers

VP, Sales, Commerce Services

Pitney Bowes

4:00pm - 5:00pm

Podcast

Podcast Studio B, Level 3

Podcast: Retail Tech

5:30pm - 7:00pm

Networking Event

Marriott Marquis, 8th and 9th Floors

Opening Reception

6:00pm - 8:00pm

Le Bernardin Privé

Retail's CIO Party (invitation only)

Monday, January 14

6:00am - 5:30pm

General Info

Monday Show Services and Hours

6:45am - 8:00am

Hall E, Level 1

NRF Sunrise Breakfast

EXPO Pass Full Conference Pass Separate registration required

Kenneth Bolick

Sr. Dir., Innovation and Enterprise Mobility

Ahold-Delhaize

Leslie Hand

VP, IDC Retail Insights

IDC

Bob Parker

Group Vice President and General Manager

IDC Industry Insights

8:00am - 8:30am

Networking Event

Special Events Lobby, Level 1

Main Stage Buzz Break

Full Conference Pass

8:00am - 9:00am

Podcast

Podcast Studio B, Level 3

Podcast: Future Commerce

8:30am - 9:00am

Main Stage

Qualtrics Theatre, Level 1

Impact at scale: Leading in prosperous yet uncertain economic times

Full Conference Pass

Steve Liesman

Senior Economics Reporter

CNBC

@steveliesman

Moderator

Kara Swisher

Host, Recode Decode Podcast; Contributor, New York Times; Co-Founder and Editor-at-Large

Recode

@karaswisher

Janet L. Yellen

Former Chair, Board of Governors

Federal Reserve System

9:00am - 9:30am

Main Stage

Qualtrics Theatre, Level 1

More in store: Target invests in its guests and its future

Full Conference Pass

Matthew Shay

President and CEO

National Retail Federation

Moderator

Brian Cornell

Board Chairman and CEO

Target Corp.

@TargetNews

9:00am - 10:00am

Podcast

Podcast Studio B, Level 3

Podcast: Industry Standard

9:00am - 11:00am

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

9:00am - 12:30pm

Podcast

Podcast Studio A, Level 3

Podcast: Retail Gets Real

9:00am - 5:00pm

General Info

EXPO Hall, Level 1 and 3

EXPO Hall Open

9:00am - 5:00pm

General Info

Innovation Lab, Level 4

NRF Innovation Lab

9:00am - 5:00pm

General Info

River Pavilion, Level 4

NRF Lounge

9:00am - 5:00pm

General Info

Startup Zone, Level 4

Startup Zone

9:00am - 5:00pm

Crystal Palace, Level 3

The Girls' Lounge

9:00am - 5:00pm

EXPO Hall, Level 1, back of 1000 aisle

VIBE Hosted Buyer Program

EXPO Pass Full Conference Pass Separate registration required

9:15am - 9:45am

9:15am - 9:45am

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Creating Brand Ambassadors from employees to customers

Alan Langford

Sr. Dir., Broadcast Communications

JCPenney

Lynn Loignon

Retail Communication Consultant

Loignon Associates

Mike Tippets

VP, Marketing and Org Development

Hughes Network Systems, LLC

9:15am - 9:45am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Customer first: Seven rules for thriving in the retail revolution

Jose Gomes

President, NA

dunnhumby

9:15am - 9:45am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Future proof your retail business with Qualtrics customer experience

Luke Williams

Head of CX Strategy and Thought Leadership

Qualtrics

9:15am - 9:45am

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

How Ultinous’ video analytics has reduced queues by 75% in Rossmann stores

Balazs Horvath

Commercial Director

Ultinous

Carl-Gustav Mattson

CEO

Ultinous

9:15am - 9:45am

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Office Depot: The retail analytics struggle is real

Terry Campbell

Enterprise Data and Intelligence Sr. Mgr./Cloud Architect

Office Depot

Tim Nelson

IT Director, Enterprise Data and Intelligence

Office Depot

9:15am - 9:45am

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Success stories: The best artificial intelligence for retail to drive results quickly

Chris Adams

VP, Category Management Services

Ahold Delhaize

Brad Eckhart

Senior Inventory and Logistics Consultant

Columbus Consulting

Guy Yehiav

CEO

Profitect

9:30am - 10:00am

Main Stage

Qualtrics Theatre, Level 1

On top of the world: Commanding today's international retail markets

Full Conference Pass

Ian McGarrigle

Chairman

World Retail Congress

@WorldRetail

Moderator

J. Michael Evans

President

Alibaba Group

@AlibabaGroup

Alex Gourlay

Co-COO

Walgreens Boots Alliance

@AllianceBoots

9:30am - 10:00am

Innovation Stage

Innovation Stage, Level 4

Where are you on the adoption curve? An NRF/IBM intelligent automation research report

Full Conference Pass

Katherine Cullen

Director, Retail and Consumer Insights

National Retail Federation

Moderator

Jeff Donaldson

Founder

Intriosity

@intriosity

Luq Niazi

Global Managing Director Consumer Industries

IBM

@LuqNiazi

Bindu Thota

VP, Technology

zulily

10:15am - 10:45am

10:15am - 10:45am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Gaining visibility into the retail moments that matter most

Rajesh Reddy

Director, Product Management

Cisco

Susie Wee

SVP and CTO

Cisco

10:15am - 10:45am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Intelligent fashion: How AI and Big Data analytics will power the future of fashion

Vineet Gautam

CEO

Bestseller India

Karl Haller

Partner, Consumer Center of Competency

IBM

10:15am - 10:45am

Innovation Stage

Innovation Stage, Level 4

Store tour: Best technology integrated stores in NYC

Full Conference Pass

Shaye C. Anderson

Director, Program Management, Customer Experience

Nordstrom, Inc.

@nordstrom

Jeff Halverson

VP, Store Operations and New Store Development

Ulta Beauty

@ultabeauty

Karen Voelker

Global Lead, Customer Innovation Network

Accenture

@Accenture

10:15am - 11:15am

Podcast

Podcast Studio B, Level 3

Podcast: Bringing Business to Retail

10:30am - 11:00am

The Girls' Lounge

The Girls' Lounge, Level 3

Game changers and impact makers: The power of female-led organizations

Courtney Reagan

CNBC Retail Reporter

CNBC

Moderator

Rachel Cohen

Co-Founder and Co-CEO

SNOWE

@snowehome

Diane Randolph

Chief Information Officer

ULTA Beauty

Shannon Schuyler

Chief Purpose Officer

PwC

@PwC

10:30am - 11:00am

Feature Stage

Hall E, Level 1

Spirit and soul: How authenticity and purpose can generate affinity and drive demand

Full Conference Pass

Bill Brand

Chief Retail Officer

Carnival Corporate & PCL

Moderator

Peter McGuinness

Chief Commercial and Marketing Officer

Chobani

@Chobani

10:30am - 11:15am

10:30am - 11:15am

Concurrent Sessions

Stage 1, EXPO Hall, Level 1

Bridging physical and digital: Inspired products, experiences and consumers

Full Conference Pass

Lauren Thomas

Retail Reporter

CNBC

@laurenthomasx3

Moderator

Omer Iqbal

SVP, Global Architecture, Digital COE

Shiseido Group

Mikkel Holm Jensen

VP, Creative

BARK

@mikkleholm

Susan Tynan

Founder and CEO

Framebridge

@framebridge

10:30am - 11:15am

Concurrent Sessions

Stage 3, EXPO Hall, Level 1

The artificial intelligence revolution is here

Full Conference Pass

Deborah Weinswig

CEO and Founder

Coresight Research

@debweinswig

Moderator

Hui Cheng

Head of Robotics Research, Silicon Valley Research and Development Center

JD.com

@jd_corporate

Edward H.J. Park

SVP, North America

Guess?, Inc.

@GUESS

Joy Tang

CEO

Markable AI

10:30am - 11:15am

Concurrent Sessions

Stage 2, EXPO Hall, Level 1

The connected world: Advances that will transform your life

Full Conference Pass

Ken Nisch

Chairman

JGA

@JGA_Inc

Moderator

Jonathan Hall

Product & Brand Marketing Director, JennAir

Whirlpool

@JennAir

Shelly Ibach

President and CEO

Sleep Number

@sleepnumber

Tim Woods

General Manager

Autonomous Vehicle Alliance

10:30am - 11:15am

Concurrent Sessions

Stage 4, EXPO Hall, Level 1

The war for talent: Retailers’ strategies for meeting today’s hiring needs

Full Conference Pass

Ellen Davis

SVP, National Retail Federation

President, NRF Foundation

Moderator

Alan Gaynor

Vice President of Human Capital

Greyston Bakery

@greystonbakery

Todd McClement, SPHR

Director, Talent Acquisition

Kohl's Department Stores

@ToddMcClement

Eric Schelling

Head of Global Talent Acquisition

The Home Depot

@ericschelling

11:00am - 11:30am

11:00am - 11:30am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Creating MEaningful experiences: Inspired by design, driven by technology

Yogesh Bhardwaj

VP

Aramark

Melissa O'Brien

Research Vice President

HFS Research

Chaitanya Pallapothula

SVP, Omni-Channel Technology

Tailored Brands

Hari Shetty

SVP, Retail and Digital

Wipro Limited

11:00am - 11:30am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

How to pay for it: IT strategies and tradeoffs to accelerate innovation

Sebastian Grady

President

Rimini Street, Inc.

Carl Paschke

CIO

Savers

Chris Ruim

Manager, Application Development and Analysis

London Drugs

John Zavada

Chief Information and Administrative Officer

PETCO

11:00am - 11:30am

Innovation Stage

Innovation Stage, Level 4

Systematic satisfaction! How Sheetz and Rituals routinely delight their customers

Full Conference Pass

Phillip Jackson

Host

Future Commerce

@philwinkle

Moderator

Dave Henderson

President, U.S. Operations

CGI

Emily Sheetz

VP, Strategy Development and Execution

Sheetz

Marjolein Westerbeek

President

Rituals Cosmetics USA

11:00am - 11:45am

Feature Stage

Hall E, Level 1

Featured founders: Entrepreneurial journeys into innovation and commerce

Full Conference Pass

Jason Del Rey

Senior Editor, Commerce

Recode

@DelRey

Moderator

Tim Brown

Co-CEO and Co-Founder

Allbirds

@allbirds

Michael G. Rubin

Founder and Executive Chairman

Fanatics

@michaelgrubin

11:30am - 12:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

How female leaders succeed in male-dominated industries

Shelley Zalis

CEO, The Female Quotient and Founder

The Girls' Lounge

Moderator

Bouchra Ezzahraoui

Co-Founder

AUrate

Jessica Fardin

SVP, Worldwide Marketing

Episerver

Sophie Kelly

Senior Vice President of North American Whiskey

Diageo

Nancy Krawczyk

Vice President, Partner and Member Engagement

Network of Executive Women

Sarah Miller

SVP, CIO

Neiman Marcus

11:30am - 12:30pm

Podcast

Podcast Studio B, Level 3

Podcast: Women in Retail Talks

11:30am - 1:30pm

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

11:30am - 1:30pm

General Info

Outside South Concourse (above Hall E), Level 2

Food Truck Alley

11:45am - 12:15pm

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Breaking up with your solution: Migrating your ecommerce to a microservices platform

Jon Feldman

Senior Director, Product Marketing

Skava

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Digital transformation generates impressive results and increases sales by 400%

Juan Carlos Garcia

Global eCommerce and Omnichannel Director

Grupo Elektra

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Digital transformation, innovation, and the purpose-driven retailer

John Douglas

CTO

Tory Burch

Alicia Tillman

CMO

SAP

Anurag Wadehra

Director of Marketing

Google Cloud

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Innovate or die: Bridging the physical and digital divide

Not tooling around - How Home Depot uses Tableau and machine learning for vendor accountability

Glenn Shoosmith

CEO and Founder

BookingBug

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

David Berry

Leader of Business Intelligence

Global Custom Commerce, The Home Depot

Jeff Huckaby

Global Market Segment Director, Retail and Consumer Goods

Tableau Software

Chase Zieman

Director, Analytics

Global Custom Commerce, The Home Depot

11:45am - 12:15pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Our top 4 trends for the retail supply chain

Bob Carver

VP, Cloud Inventory Solutions

DSI

12:00pm - 1:00pm

Press Room, 1E 02, Level 1

Economic Roundtable (lunch provided; open to press and analysts only)

Steven Blitz

Chief US Economist

TS Lombard

@TS_Lombard

Constance Hunter

Principal and Chief Economist

KPMG LLP

@KPMG_US

Jack Kleinhenz

Chief Economist

National Retail Federation

12:00pm - 6:00pm

Marriott Marquis

Food and Beverage Technology Workshop

12:15pm - 12:45pm

Innovation Stage

Innovation Stage, Level 4

Enhancing customer convenience: Rapid-fire pitches

Full Conference Pass

Seth Webb

Managing Director

Tusk Ventures

Moderator

Erhan Ark

Founder and CEO

Pick ’n’ Watch™

Mike Futch

President

Tompkins Robotics

Al Gerrie

Co-Founder and CEO

ZigZag Global

@ZigZagGlobal

Mike Oitzman

VP, Product

IceCream Labs Inc

Sara Whiffen

Founder and CEO

rohvi

12:30pm - 1:00pm

12:30pm - 1:00pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

How Best Buy is using mobile technology to reinvent their merchandising process

Tom Erskine

CMO and SVP, Product

One Door

Aaron Pyles

Sr. Director, Retail Operations

Best Buy

12:30pm - 1:00pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

The selfless retailer: Winning customers in the age of disloyalty

Julie Currie

SVP, Retail Product Leadership

Nielsen

Joel Percy

Chief Strategic Consultant

ciValue

12:30pm - 1:30pm

Networking Event

Hall E, Level 1

Attendee Full Conference Lunch

Full Conference Pass

1:00pm - 1:30pm

Innovation Stage

Innovation Stage, Level 4

Why is there a robot in my store?

Full Conference Pass

Joe Skorupa

Editorial Director

RIS News

@risnewsinsights

Moderator

Nick Bertram

President

GIANT Food Stores, LLC

Steven Keith Platt

Director and Research Fellow

Retail Analytics Council (RAC)

@PRI_US_EU

Tim Rowland

CEO

Badger Technologies

1:30pm - 2:00pm

1:30pm - 2:00pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Be like UNTUCKit - Unlock omnichannel now

Kanaru Fukushima

Marketing Director

FitForCommerce

Phil Granof

CMO

NewStore

Aaron Sanandres

Co-Founder and CEO

UNTUCKit

@UNTUCKit

Bernardine C. Wu

CEO

FitForCommerce

1:30pm - 2:00pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Beyond millennials: How to attract and retain today’s consumer

Kenneth Bolick

Sr. Dir., Innovation and Enterprise Mobility

Ahold-Delhaize

Kirk Goldman

VP, Retail Strategy

Toshiba Global Commerce Solutions

1:30pm - 2:00pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Intelligent labels are redefining the future of retail across multiple industry segments

Bill C. Hardgrave Ph.D.

Provost and VP

Auburn University

Francisco Melo

VP and General Manager, Global RFID

Avery Dennison

Jason Sain

Co-Lead RFID Group, Retail - Accenture Strategy

Accenture

Pam Sweeney

SVP, Logistics Systems

Macy's, Inc.

1:30pm - 2:00pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Practical applications of microservices in ecommerce

Linda Bustos

Director, Digital Experience Strategy

Skava

1:30pm - 2:00pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Supporting the growth of brick-and-mortar retail with Cisco Meraki

Marty Dempsey

VP, Global Retail

The Estee Lauder Companies Inc

Imran Idrees

Product Marketing Manager

Cisco

1:30pm - 2:00pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Unleashing the potential of your workforce

Jared Jensen, SHRM-SCP

Sr. Manager, Workforce Operations

Ulta Beauty

Perry Manous

VP, Guest-Facing Applications

ULTA Beauty

Todd Ohlen, CPP, SPHR, SHRM-SCP

Sr. Director, Workforce Management

ULTA Beauty

Mike Zorn

VP, Workplace Strategy

WorkJam

1:30pm - 2:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

Mentorship all around

Ellen Davis

SVP, National Retail Federation

President, NRF Foundation

Moderator

Jill Braff

President

Brit + Co

Shelley Bransten

Corporate Vice President, Retail & Consumer Goods Industries

Microsoft

Susan Feldman

Founder

In the Groove

Michelle Garvey

Executive Vice President and Chief Information Officer

J.Crew

1:30pm - 2:30pm

Podcast

Podcast Studio B, Level 3

Podcast: Innovation Answered

1:30pm - 2:30pm

Podcast

Podcast Studio A, Level 3

Podcast: Reinventing Retail

Marketing tech: Deep learning and content tactics to boost customer engagement and conversion

2:00pm - 2:30pm

Innovation Stage

Innovation Stage, Level 4

Full Conference Pass

Richard Kestenbaum

Co-Founder and Partner

Triangle Capital

@RKestenbaum

Moderator

David Bessis

Founder and CEO

Tinyclues

@Tinyclues

Shirley Chen

Founder and CEO

Narrativ

Karen Moon

Co-Founder and CEO

Trendalytics

@TrendalyticsCo

2:00pm - 4:00pm

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

2:15pm - 3:00pm

2:15pm - 3:00pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

How omnichannel analytics creates perfect assortments, prices and sizes at scale

Patrick Dittli

COO

Office Depot Europe

Evan Jacobs

VP, Localized Demand Planning

Ascena Retail Group, Inc.

Anthony Volpe

President

Quantworks

2:15pm - 3:00pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Increasing your bottom line through a connected fulfillment operation

Mark Dickinson

Head of IT Solutions, North America

SSI Schaefer

2:15pm - 3:00pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Preparing for the future of grocery shopping: What retailers need to do

Product paradigm shift: Customer-centric merchandising in the age of data and decision agility

Greg Girard

Program Director, WW Retail Intelligent Product Merchandising & Marketing Strategies

IDC Retail Insights

Steve Hasen

AVP, Business Development

Precima

2:15pm - 3:00pm

Feature Stage

Hall E, Level 1

Full Conference Pass

Mark Chrystal

Chief Analytics Officer

rue21

@rue21

Michael Gilbert

EVP, Product Development

Kohl's

@kohls

Ann E. Joyce

Chief Customer Officer and EVP, Technology Supply Chain and Field Operations

Chicos FAS Inc.

Greg Petro

CEO

First Insight

@FirstInsight

2:15pm - 3:00pm

2:15pm - 3:00pm

Concurrent Sessions

Stage 2, EXPO Hall, Level 1

Startup ecosystem: Building brands that break the mold

Full Conference Pass

Emily Heyward

Co-Founder and Chief Strategist

Red Antler

@redantler

Moderator

Rachel Cohen

Co-Founder and Co-CEO

SNOWE

@snowehome

Steve Gutentag

Co-Founder

Keeps

@getkeeps

Stephen Kuhl

Co-Founder and CEO

Burrow

@hiburrow

2:15pm - 3:00pm

Concurrent Sessions

Stage 1, EXPO Hall, Level 1

Store Tour 2019 - NYC's most interesting new concepts

Full Conference Pass

David Dancer

CMO

MedMen

@davidhdancer

Ray Ehscheid, RDI

Dir., Client Services, Retail and Financial Sectors

IA Interior Architects

@IAarchitects

Rob Smith

Founder

The Phluid Project

@phluidproject

2:15pm - 3:00pm

Concurrent Sessions

Stage 3, EXPO Hall, Level 1

Trends to watch from the global powers of retailing

Full Conference Pass

Natalie Berg

Retail Analyst, Author and Founder

NBK Retail

@natalie_berg

Moderator

Ira Kalish

Chief Global Economist

Deloitte

@DeloitteUS

2:30pm - 3:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

Women who disrupt: How fearless female leaders are shaping the future of retail

From checkout-free to self-checkout – What you need to know about the latest convenience-based payment technologies

Shelley Zalis

CEO, The Female Quotient and Founder

The Girls' Lounge

Moderator

Karen Etzkorn

CIO

Qurate Retail Group

Suzan Kereere

Global Head of Merchant Sales & Acquiring

Visa Inc.

@SKereere

Christiane Pendarvis

Senior Vice President, E-Commerce

FULLBEAUTY Brands

Samara Tuchband

Vice President of Merchandising

Crate and Barrel

2:45pm - 3:15pm

Innovation Stage

Innovation Stage, Level 4

Full Conference Pass

Chris Hardisty

VP, Retail and Digital

Lacoste

@LACOSTE

Moderator

Francois Chaubard

CEO

Focal Systems, Inc.

Lindon Gao

Co-Founder and CEO

Caper

Steve Gu

Co-Founder and CEO

AiFi

Krishna Motukuri

Co-Founder and CEO

Zippin

Pradeep Pydah

Founder and CEO

Maxerience

2:45pm - 3:45pm

Podcast

Podcast Studio A, Level 3

Podcast: Future Commerce

2:45pm - 3:45pm

Podcast

Podcast Studio B, Level 3

Podcast: Supply Chain Radio

3:15pm - 3:45pm

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

2019 Global shopper expectations: How Calvin Klein and Showpo are winning globally

Cynthia Hollen

President USA

eShopWorld

Jane Lu

CEO and Founder

Showpo

Janelle Spatz

Director of Operations, Ecommerce

Calvin Klein

Bernardine C. Wu

CEO

FitForCommerce

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

AWS is how: "Moments of truth" for the next wave of retailing

Phil Thompson

Industry CTO, Retail

AWS

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Digital transformation doesn’t end with customer experience

Panel on experiential disruption: How Combinatorial IntelligenceTM enables differentiation through precise personalization

Ara Gopal

Sr. Dir., Consumer Products & Retail

Anaplan

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Dr. Munther Dahleh

Professor and Scientist

MIT IDSS

Steven Keith Platt

Director and Research Fellow

Retail Analytics Council (RAC)

@PRI_US_EU

Roy Taylor

CEO

Ryff

Deborah Weinswig

CEO and Founder

Coresight Research

@debweinswig

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

The future of loyalty: Reimagining the customer relationship

Lee Newell

VP, Operations

Design Within Reach

Amit Sharma

CEO and Founder

Narvar

3:15pm - 3:45pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

The future of work: How innovative workforce technology enhances the customer experience

Christian Spor

Director of Store Operations

GameStop

Steve Wilson

Executive Director, Retail Practice

MarketSource, Inc.

3:30pm - 4:00pm

Main Stage

Qualtrics Theatre, Level 1

Fortunes in the fundamentals: Leveraging operational prowess as a strategic advantage

Full Conference Pass

Susan S. Hart

CEO and Board Practice, Global Retail Practice Leader

Spencer Stuart

Moderator

Marvin Ellison

President & Chief Executive Officer

Lowe's Companies Inc.

@MarvinREllison

4:00pm - 4:30pm

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Experiential retail - Architecting an immersive customer environment

John Giacomazzi

President, Retail Merchandizing and Store Design, Xfinity Retail

Comcast Business

Glenn Katz

VP & GM, Enterprise Solutions

Comcast Business

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

How Lucky Brand optimized allocation and store fulfillment with advanced analytics

John Andrews

CEO

Celect

Vivek Farias

CTO

Celect

Michael Relich

COO

Lucky Brand

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

How science builds relationships

Pini Yakuel

Founder and CEO

Optimove

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Progressive web apps are the future of mobile shopping

Christopher Sater

Chrome Partnerships

Google

Peter Sheldon

Sr. Dir., Strategy

Magento, an Adobe Company

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Retailer-shopper disconnects: How do we close the divide?

Cheryl Sullivan

Chief Marketing and Strategy Officer

Revionics

Apollo Whited

VP, Merchandising Services

Family Dollar

Brendan Witcher

VP and Principal Analyst, Digital Business Strategy

Forrester Research

4:00pm - 4:30pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Striking balance between fear, risk and customer love to unlock omnichannel growth

Indy Guha

VP, Enterprise Marketing

Signifyd

4:00pm - 4:45pm

Main Stage

Qualtrics Theatre, Level 1

Beyond the buzz: State of retail 2019

Full Conference Pass

Scott Galloway

Founder

L2 Inc, now Gartner L2

@profgalloway

4:00pm - 5:00pm

Podcast

Podcast Studio A, Level 3

Podcast: Glossy

4:00pm - 5:00pm

Podcast

Podcast Studio B, Level 3

Podcast: Industry Standard

4:15pm - 5:00pm

Networking Event

EXPO Hall, Levels 1 & 3 and Level 4

Happy Hour

6:00pm - 8:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

Tuesday, January 15

6:30am - 5:30pm

General Info

Tuesday Show Services and Hours

8:30am - 9:00am

Networking Event

Special Events Lobby, Level 1

Main Stage Buzz Break

Full Conference Pass

9:00am - 9:30am

Main Stage

Qualtrics Theatre, Level 1

Reimagining the customer journey through the lens of experience

Full Conference Pass

Jeff Gennette

Chairman and Chief Executive Officer

Macy's, Inc.

@Macys

Moderator

Beck Besecker

Co-Founder and CEO

Marxent

@Marxent

Vibhu Norby

CEO and Co-Founder

b8ta

@vibhu

Rachel Shechtman

Founder, STORY and Brand Experience Officer, Macy's

@rachelshechtman

9:00am - 10:00am

Podcast

Podcast Studio B, Level 3

Podcast: Retail Period

9:00am - 10:00am

Podcast

Podcast Studio A, Level 3

Podcast: Total Retail Talks

9:00am - 11:00am

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

9:00am - 4:00pm

General Info

EXPO Hall, Level 1 and 3

EXPO Hall Open

9:00am - 4:00pm

General Info

Innovation Lab, Level 4

NRF Innovation Lab

9:00am - 4:00pm

General Info

River Pavilion, Level 4

NRF Lounge

9:00am - 4:00pm

General Info

Startup Zone, Level 4

Startup Zone

9:00am - 4:00pm

Crystal Palace, Level 3

The Girls' Lounge

9:00am - 4:00pm

EXPO Hall, Level 1, back of 1000 aisle

VIBE Hosted Buyer Program

EXPO Pass Full Conference Pass Separate registration required

9:15am - 9:45am

9:15am - 9:45am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Delivering the future to the shelf-edge

David Moran

Co-Founder

Eversight

@Eversightlabs

9:15am - 9:45am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Driving loyalty: How point-of-sale rewards redemption attracts repeat customers

How AI automates intelligent pricing and replenishment decisions by predicting what's next!

Malachi Bennett

Loyalty Partnerships, Retail Marketing North America

Shell

Sara Elinson

Principal, Transaction Advisory Services

Ernst & Young

Jeff Hassman

CMO, Fuel Rewards

Excentus Corp.

Mladen Vladic

General Manager, Loyalty Services

FIS Global

9:15am - 9:45am

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Michael Feindt

Founder and Chief Scientific Officer

Blue Yonder

Desikan Madhavanur

EVP and Chief Product Development Officer

JDA Software

Cheryl Williams

CIO

Wakefern Food Corp

9:15am - 9:45am

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Optimizing the path to purchase for the always-on consumer

Patrick Tripp

VP, Product Strategy

RedPoint Global

9:15am - 9:45am

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

PUMA's latest trend? Efficient, integrated, end-to-end planning

Stefano Damiani

Head of Program Portfolio Management

PUMA

Aaron Rozansky

VP, Sales

BOARD International

John Strickland

Director of Business Development

BOARD International

9:15am - 9:45am

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

The best choice for in-store payments - cost saving alternative to payment gateways

Michael Carrick

US Business Development, Payment Solutions

ACCEO Tender Retail

9:30am - 10:00am

Main Stage

Qualtrics Theatre, Level 1

Future NOW: How China today foreshadows shopping and consumerism of tomorrow

Full Conference Pass

Harlan Bratcher

Global Business Development Head, JD Fashion

JD.com

@JD_Corporate

Rod Sides

Vice Chairman and U.S. Leader, Retail, Wholesale and Distribution Practice

Deloitte LLP

@deloitte

9:30am - 10:00am

Innovation Stage

Innovation Stage, Level 4

What grocery retail will look like in 2030

Full Conference Pass

Carl Boutet

Retail Strategist

CloudRaker

@carlboutet

David Marcotte

SVP, Strategic Advisory Services

Kantar Consulting, WPP

@KRLAGuy1

10:15am - 10:45am

Innovation Stage

Innovation Stage, Level 4

Frictionless retail in the age of the “always on” consumer

Full Conference Pass

Mark Taylor

Managing Director, Global Lead Customer Engagement

Capgemini Invent

@TaylorM

Moderator

John Frierson

President

Fred Segal

Ajay Kori

Co-Founder

UrbanStems

@UrbanStems

Scott Tannen

CEO

Boll and Branch

@ScottTannen

Stephane Wyper

SVP, New Commerce Partnerships and Commercialization

Mastercard

10:15am - 11:00am

10:15am - 11:00am

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Enhanced video surveillance turns sight into insights

George Bentinck

Product Manager

Cisco Meraki

George Howard

IoT Business Architect

CDW

10:15am - 11:00am

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

I, retail: AI, machine learning and other massive price and promotion game-changers

Leonardo Lage

Competitive Intelligence Manager

Drogaria Araujo

Cheryl Sullivan

Chief Marketing and Strategy Officer

Revionics

R Ray Wang

Principal Analyst, Founder and Chairman

Constellation Research

10:15am - 11:00am

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Optimizing employee and consumer experiences in retail IoT

Matt Vallone

Sr. Dir., IoT Products and Strategy

MTI/ArmorActive

10:15am - 11:15am

Podcast

Podcast Studio B, Level 3

Podcast: Bringing Business to Retail

10:15am - 11:15am

Podcast

Podcast Studio A, Level 3

Podcast: Jason & Scot Show

10:30am - 11:00am

The Girls' Lounge

The Girls' Lounge, Level 3

Shattering the glass ceiling: The push for female leadership on boards

Shelley Zalis

CEO, The Female Quotient and Founder

The Girls' Lounge

Moderator

Mindy Grossman

President and Chief Executive Officer

WW International, Inc.

Joan Hornig

CEO and Jewelry Designer

Joan Hornig Jewelry

10:30am - 11:15am

Money well spent: Making your purchases stand for something with Rose Marcario, CEO Patagonia

10:30am - 11:15am

Concurrent Sessions

Stage 3, EXPO Hall, Level 1

A VC's guide to next generation consumer brand insights

Full Conference Pass

Randy Yang

Senior Director & Head of Corporate Development, Digital Consumer Brands

Walmart eCommerce

@rsyang

Moderator

Dayna Grayson

Partner

New Enterprise Associates

@daynagrayson

Adam Valkin

Managing Director

General Catalyst

@gcvp

10:30am - 11:15am

Concurrent Sessions

Stage 2, EXPO Hall, Level 1

Breaking Blockchain: Demystifying its future for retail

Full Conference Pass

Mike Dudas

Founder and CEO

The Block

@mdudas

Moderator

David Bouffard

VP, Corporate Affairs

Signet Jewelers Ltd.

@DavidABouffard

Ken Seiff

Managing Director

Blockchange Ventures

@seiff

John Wantz

CEO

EVERY*

@wantzjt

10:30am - 11:15am

Concurrent Sessions

Stage 1, EXPO Hall, Level 1

Trends that keep CDOs up at night

Full Conference Pass

Josh Krepon

SVP, Global Digital Commerce

Cole Haan

Moderator

Carissa Ganelli

Chief Digital Officer

Subway®

@CarissaMobile

Rafeh Masood

SVP and Chief Digital Officer

BJ's Wholesale Club Inc.

@rafehm

Christiane Pendarvis

Senior Vice President, E-Commerce

FULLBEAUTY Brands

10:30am - 11:15am

Feature Stage

Hall E, Level 1

The anatomy of a mission-driven organization

Full Conference Pass

Jeff Beer

Senior Staff Editor

Fast Company

@jeffcbeer

Moderator

Stephanie Buscemi

EVP and Chief Marketing Officer

Salesforce

@salesforce

Amy Smith

Chief Giving Officer

TOMS

@TOMS

Jostein Solheim

Head of Foods & Refreshment Division, North America

Unilever

11:00am - 11:30am

Innovation Stage

Innovation Stage, Level 4

Igniting emotions through AR and VR

Full Conference Pass

Gwen Morrison

CEO, The Americas and Australasia

The Store - WPP

@gmorrison5

Moderator

Kambiz Hemati

VP, Global Store Design

Foot Locker, Inc.

Matt Jones

Senior Director, Online and Mobile

The Home Depot

Alia Kemet

Director, Creative and Digital Strategy

McCormick and Company

@AliaKemet

Eduardo Yamashita

Managing Partner and COO

Group GS&MD - Gouvêa de Souza

11:15am - 11:45am

Feature Stage

Hall E, Level 1

Full Conference Pass

Jeff Beer

Senior Staff Editor

Fast Company

@jeffcbeer

Moderator

Rose Marcario

President and Chief Executive Officer

Patagonia Works and Patagonia, Inc.

@patagonia

11:30am - 12:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

How to be your best advocate: The power of negotiation

Shelley Zalis

CEO, The Female Quotient and Founder

The Girls' Lounge

Moderator

Karen Beebe

Chief Information Officer

vineyard vines

Carissa Ganelli

Chief Digital Officer

Subway®

@CarissaMobile

Eileen Mockus

President and CEO

COYUCHI

@coyuchi

Sarah Veit Wallis

VP, Fashion & GM Women’s Apparel

Walmart.com USA, LLC

11:30am - 12:30pm

11:30am - 12:30pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

How AI and Cloud are fueling innovation in retail

Paul Clarke

CTO

Ocado

Enrique Garcia Lopez

VP, E-Commerce and CDO

Carrefour France

Axel Koss

Director of Business Processes

METRO

Michelle Pacynski

VP, Digital Innovation

ULTA Beauty

11:30am - 12:30pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

How can you deploy enterprise experiential commerce in 90 days?

Ali Alkhafaji

CTO

TA Digital

Joe Brannon

Global Commerce Practice Director

TA Digital

11:30am - 12:30pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

How leading retailers are using data and analytics to drive omnichannel innovation

Anthony Bruce

Strategic Advisor, Mastercard's Data and Services Division

Mastercard

Galagher Jeff

VP, Merchandising Operations and Business Analytics

Walmart, Inc.

11:30am - 12:30pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

How Microsoft has become a mission-driven brand

Chris Capossela

CMO

Microsoft

11:30am - 12:30pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

How Walmart solved the employee wellness equation

Michael May

Sr. Dir., Technology Partner Program

Kronos

Jon Schlossberg

CEO

Even Responsible Finance Inc

11:30am - 12:30pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

The people make the place: Insights from top retail workplaces

Carmen Bryant

Director, US Marketing

Indeed

Rosalind Chevreuil

SVP, HR

Best Buy

Geoff Green

VP, Talent Acquisition

Foot Locker

Mayerland Harris

VP, HR

H-E-B

11:30am - 12:30pm

Podcast

Podcast Studio A, Level 3

Podcast: Think Commerce

11:30am - 12:30pm

Podcast

Podcast Studio B, Level 3

Podcast: Women in Retail Talks

11:30am - 1:30pm

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

11:30am - 1:30pm

General Info

Outside South Concourse (above Hall E), Level 2

Food Truck Alley

12:00pm - 1:00pm

Press Room, 1E 02, Level 1

2019 Consumer Outlook (lunch provided; open to press and analysts only)

Katherine Cullen

Director, Retail and Consumer Insights

National Retail Federation

Mark Mathews

VP, Research Development and Industry Analysis

National Retail Federation

Jay Sole

Executive Director

UBS Securities LLC

Jill Standish

Senior Managing Director and Global Head of Retail

Accenture

@jpuleri

12:15pm - 12:45pm

Innovation Stage

Innovation Stage, Level 4

Be brave. Be cool. Be good: What separates iconic brands from the rest?

Full Conference Pass

Ryan Brazelton

Executive Creative Director

Interbrand

@Interbrand

12:30pm - 1:30pm

Networking Event

Hall E, Level 1

Attendee Full Conference Lunch

Full Conference Pass

1:00pm - 1:30pm

Innovation Stage

Innovation Stage, Level 4

The co-creation economy: How successful brands use technology to drive in-store sales

Full Conference Pass

Jeremy Duimstra

Co-Founder and CEO

MJD Interactive

@mjdinteractive

Moderator

1:00pm - 1:45pm

1:00pm - 1:45pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Artificial intelligence and the real estate and store development lifecycle

Sunil Suram

Director of AI and Big Data

Tango

Pranav Tyagi

President and CEO

Tango

Mark Zygmontowicz

SVP, Business Development

Tango

1:00pm - 1:45pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

Customer success story: Retail’s connected, automated supply chain of tomorrow

Sudha Chandrasekharan

VP of Product Services

HighJump

Lori Jackson

Director, Fulfillment

Dollar Shave Club

1:00pm - 1:45pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

Risk: Don’t let this four-letter word be a curse in your business

KC Fox

SVP, Technology Services

Radial

1:00pm - 1:45pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Success stories: How to enable a strategic vendor drop ship program

Jim Barnes

CEO

enVista

1:00pm - 1:45pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

The future of WFM is mobile: Fireside chat with Gap Inc. and Shyft

Andrea Madigan

Senior Manager, Field Profitability

Gap Inc.

Brett Patrontasch

CEO

Shyft

1:00pm - 1:45pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

Using technology to improve the in-store customer experience

Irad Ben-Gal

Co-Founder and Active Chairman

Stanford University/C-B4

Shweta Bhatia

VP, Technology

Kohl's

1:30pm - 2:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

Do you need a personal brand?

Shelley Zalis

CEO, The Female Quotient and Founder

The Girls' Lounge

Moderator

Liz Heller

Managing Partner

memBrain LLC

Tina Sharkey

CEO and Co-Founder

Brandless

@brandless

Alysa Taylor

Corporate Vice President, Microsoft Business Applications and Global Industry

Microsoft

1:30pm - 2:30pm

Podcast

Podcast Studio A, Level 3

Podcast: Conversational Commerce

1:30pm - 2:30pm

Podcast

Podcast Studio B, Level 3

Podcast: Total Retail Talks

2:00pm - 2:30pm

2:00pm - 2:30pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

2018 State of merchant gift card ecommerce: How does your brand stack up?

Marina Hodges

Sr. Director, Product Marketing

Blackhawk Network

Theresa McEndree

VP, Marketing

Blackhawk Network

Nathan Safran

Director, Research

NAPCO Media

2:00pm - 2:30pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Bringing together RFID, IoT and AI to revolutionize the supply chain efficiency

Jacobo Penide

CEO

Telecon Galicia S.A.

2:00pm - 2:30pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

How to make the impossible possible: Putting a customer-obsessed strategy into action

Vadim Grinberg

VP, Consumer Growth and Insight

Dagne Dover

Corey Pierson

CEO and Co-Founder

Custora

Amanda Sitzer

eCommerce Manager

Solstice Sunglasses

Rachel Waldstein

Director, CRM and Retention

Wolverine Worldwide

2:00pm - 2:30pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Real ROI with AI: How Tinyclues in your data unlocks major potential

David Bessis

Founder and CEO

Tinyclues

@Tinyclues

Francois Laxalt

Sr. Dir., Product Marketing

Tinyclues

2:00pm - 2:30pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Real-time digital pricing - Tipping point in retail?

Charles Jackson

President

Pricer Inc.

2:00pm - 2:30pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

The future of connected commerce

John Blackburn

EVP, Sales

DMI

Jay Vasudevan

Senior Director, AI and Automation

LivePerson

2:00pm - 2:30pm

Innovation Stage

Innovation Stage, Level 4

Meet the retail innovators!

Full Conference Pass

Scott Silverman

Co-Founder

GELF

@scottsilverman

Moderator

Scott Emmons

Director and Founder, Innovation Lab

The Neiman Marcus Group, Inc.

@scottaemmons

Laura Nawrocki

Senior Director, Digital Strategy and Innovation

GUESS?, Inc.

@lauranawrocki

2:00pm - 2:30pm

Feature Stage

Hall E, Level 1

Tech first: How retail is reimagining talent and acquisition for the digital generation

Full Conference Pass

Jeff Beer

Senior Staff Editor

Fast Company

@jeffcbeer

Moderator

Margo Downs

Chief People and Culture Officer

Stitch Fix

Karalyn Smith

Senior Vice President, HR

Sephora

@sephora

2:00pm - 4:00pm

Curated Tour

1C 02, Level 1

EXPO Hall Tours

EXPO Pass Full Conference Pass Separate registration required

2:30pm - 3:00pm

The Girls' Lounge

The Girls' Lounge, Level 3

Why lifting up female entrepreneurs will be a win for us all

Shelley Zalis

CEO, The Female Quotient and Founder

The Girls' Lounge

Moderator

Sutian Dong

Partner

Female Founders Fund

Cheryl Kaplan

President and Co-Founder

M.Gemi

Rebecca Minkoff

Co-Founder and Creative Director

Rebecca Minkoff

@RebeccaMinkoff

Amy Shecter

CEO

Glamsquad

2:45pm - 3:15pm

2:45pm - 3:15pm

Exhibitor Big Ideas

Stage 4, EXPO Hall, Level 1

A fresh blend: How LUSH combines store execution and employee engagement

Lindsay Nelson

Retail Communications Manager

Lush

Melissa Wong

CEO and Co-Founder

Retail Zipline

2:45pm - 3:15pm

Exhibitor Big Ideas

Stage 1, EXPO Hall, Level 1

Fresh food management: The role of fresh in retail

Doug Baker

VP, Industry Relations

Food Marketing Institute

John D'Anna

EVP and CIO

Brookshire Grocery

Randy Evins

Sr. Principal Food Drug and Convenience, Industry Advisor

SAP

Shamus Hines

CEO

Applied Data Corporation

2:45pm - 3:15pm

Exhibitor Big Ideas

Stage 3, EXPO Hall, Level 1

Modern physical security with powerful video analytics

Chris Dell

Global Director, Field Sales

Verkada

2:45pm - 3:15pm

Exhibitor Big Ideas

Stage 2, EXPO Hall, Level 1

Put some pep in your value chain – Approaching data with agility

Jim Holland

Director, Sales Capability

PepsiCo

Matt Talbot

CEO and Co-Founder

GoSpotCheck

2:45pm - 3:15pm

Exhibitor Big Ideas

Stage 5, EXPO Hall, Level 3

RFID in 2020: Unlock omnichannel and increase sales

Frank Boelen

IT Retail Executive

4Synergy

Kari Anna Fiskvik

Chief Development and Technology Officer

Voice Norge

Marius Jordaan

Operations Project Manager

Ackermans

2:45pm - 3:15pm

Exhibitor Big Ideas

Stage 6, EXPO Hall, Level 3

The big shift - Moving from transactional to relationship-driven commerce

Greg Alvo

CEO

OrderGroove

Joe Keenan

Executive Editor

NAPCO Media

Colin Watts

Consultant, Former CEO

The Vitamin Shoppe

2:45pm - 3:15pm

Main Stage

Qualtrics Theatre, Level 1

Retail reinvention: Disrupt yourself or be disrupted

Full Conference Pass

Neil Blumenthal

Co-Founder and Co-CEO

Warby Parker

@warbyparker

Nicholas Goad

Partner and Managing Director

Boston Consulting Group

Tina Sharkey

CEO and Co-Founder

Brandless

@brandless

2:45pm - 3:15pm

Innovation Stage

Innovation Stage, Level 4

The future of retail: A VC perspective on industry trends

Full Conference Pass

Veronika Sonsev

Partner

Chameleon Collective

@vsonsev

Moderator

Larry Bohn

Managing Director

General Catalyst

@gcvp

Chris Fralic

Board Partner

First Round

@chrisfralic

Yao Huang

Founder and Managing Partner

The Hatchery

@thehatchery

Liza Landsman

Venture Partner

New Enterprise Associates

@NEA

2:45pm - 3:45pm

Podcast

Podcast Studio B, Level 3

Podcast: Brick & Data

2:45pm - 3:45pm

Podcast

Podcast Studio A, Level 3

Podcast: RetailCraft

3:00pm - 4:00pm

Networking Event

EXPO Hall, Levels 1 & 3 and Level 4

Happy Hour

3:15pm - 3:45pm

Main Stage

Qualtrics Theatre, Level 1

Trust and courage: Key ingredients for new platforms in retail

Full Conference Pass

Bridget van Kralingen

SVP, Global Industries, Clients, Platforms & Blockchain

IBM Corporation

@IBM

Moderator

Cyril Bourgois

Chief Strategy, Digital and Innovation Officer

Groupe Casino

@CyrilBourgois

Mark Hanna

Chief Marketing Officer

Richline Group Inc.

@MarkCHanna

Leanne Kemp

CEO

Everledger

@leanne_kemp

3:45pm - 4:45pm

Main Stage

Qualtrics Theatre, Level 1

Brand builders: Balancing business and creativity to make a cultural connection

Full Conference Pass

Jess Cagle

Editor in Chief, PEOPLE

MEREDITH CORPORATION

@People

Moderator

Alicia Quarles

CEO: Media and Management Trainer, Host, Reporter, Editor, Speaker and Brand Ambassador

Alicia Quarles LLC

Moderator

Scooter Braun

Founder

SB Projects

@scooterbraun

Chip Gaines

Co-Founder

Magnolia

@magnolia

Joanna Gaines

Co-Founder

Magnolia

@magnolia

4:00pm - 5:00pm

Podcast

Podcast Studio A, Level 3

Podcast: BeautySkew

6:00pm - 8:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

Wednesday, January 16

8:30am - 3:00pm

Marriott Marquis

Cybersecurity Workshop

8:30am - 3:00pm

Marriott Marquis

Supply Chain and Logistics Workshop

11:00am - 1:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

1:00pm - 3:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

3:30pm - 5:30pm

Curated Tour

Meet at designated store

Guided Retail Store Tour

EXPO Pass Full Conference Pass Separate registration required

Thursday, January 17

11:00am - 1:00pm

Curated Tour

Meet at designated store

EXPO Pass Full Conference Pass Separate registration required

1:00pm - 3:00pm

Curated Tour

Meet at designated store