Agenda

Sunday, January 15

7:30am8:00am
10:00am5:00pm
10:15am10:45am

Awaken loyalty and engagement with your customers produced by Brierley

10:15am10:45am
Expo, Level 1, Expo Stage 2
Don Smith

Don Smith

EVP | Chief Strategy and Analytics Officer
Brierley

Driving customer loyalty with AppleCare-style protection produced by Cover Genius

10:15am10:45am
Expo, Level 1, Expo Stage 1

Modernizing grocery: Computer vision-powered frictionless shopping and automated operations featuring Wakefern produced by Trigo

Panel discussion: Excess inventory is so last season produced by Anaplan

10:15am10:45am
Expo, Level 3, Expo Stage 5
Bob Debicki

Bob Debicki

Sr. Director, Global CPG & Retail Industries
Anaplan

Winning over your customer at every touchpoint of the shopping journey produced by Riskified

10:15am10:45am
Expo, Level 3, Expo Stage 3
Alex Bolante

Alex Bolante

Managing Director & Consumer Identity Management Leader
Deloitte & Touche LLP
10:15am11:15am
10:30am11:00am

NYC’s virtual store tour: New stores shine with innovation and creativity

The store of the future is less about the store and more about the business model

Under the influence: Building successful brand collaborations with content creators

11:00am11:30am

The state of food tech

11:00am11:30am
Expo, Level 1, Food Service Tech Stage
Vikram Badhwar

Vikram Badhwar

Dir., Restaurant Technology & Portfolio Management
KFC UK & Ireland

Composable commerce allows Chico’s to deliver a seamless brand experience produced by Amazon Web Services

11:00am11:30am
Expo, Level 3, Expo Stage 5

Meet the changemakers: How to influence an omnichannel transformation produced by NewStore

11:00am11:30am
Expo, Level 1, Expo Stage 2
Ian Scott

Ian Scott

Consultant
Ian Scott Retail Consulting

Owning today's hybrid shopper produced by Swiftly

11:00am11:30am
Expo, Level 1, Expo Stage 1

Resilient retail. Achieve more with Microsoft Cloud for Retail produced by Microsoft

11:00am11:30am
Expo, Level 3, Expo Stage 3
Tomasz Blicharski

Tomasz Blicharski

Managing Director of Żabka Future, Executive VP of Żabka Group
Żabka Group

What are omnichannel retail leaders doing that you aren’t? produced by Manhattan

11:00am11:30am
Expo, Level 3, Expo Stage 4

João Blümel - Immersive mind-reading show

11:00am11:30am
River Pavilion, Level 4, commercetools Stage
11:15am11:45am
11:45am12:15pm

Building and deploying mobile POS and RFID natively by Amazon Web Services

11:45am12:15pm
Expo, Level 3, Expo Stage 5
Justin Honaman

Justin Honaman

Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services

Fitflop’s journey to being an AI-driven retailer with Peak produced by Peak

Let’s get Phygital! Effectively connecting the in-store and digital shopping experiences produced by Kyndryl

11:45am12:15pm
Expo, Level 1, Expo Stage 1

Madison Reed: How a digital-first business found brick-and-mortar success produced by OnQ

The only constant in payments is change. Are you ready? produced by ACI Worldwide

1:00pm1:30pm

Digital transformation - How Marketplace technology allows Honest Co to expand produced by fabric

1:00pm1:30pm
Expo, Level 1, Expo Stage 2

Harnessing the power of post-purchase experiences to drive customer retention and revenue produced by ParcelLab

1:00pm1:30pm
Expo, Level 1, Expo Stage 1
Dimple Rao

Dimple Rao

VP of Digital Product Management & Experience Design
Chico's FAS

How Live Commerce and Shoppertainment are driving business growth for retailers produced by American Express

1:00pm1:30pm
Expo, Level 3, Expo Stage 4
Antonio Gagliardi

Antonio Gagliardi

SVP, Acquiring Partnerships, Product, and Strategy for Merchant Services - US
American Express

Neiman Marcus’s cloud journey to transform luxury retail on AWS produced by Amazon Web Services

1:00pm1:30pm
Expo, Level 3, Expo Stage 5
Justin Honaman

Justin Honaman

Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services

The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI

1:15pm1:45pm

Curated, captivating, contemporary: A blueprint for physical stores

The great reshuffle: Building and sustaining a dynamic frontline workforce

Versed on the metaverse: How can brands participate in the next frontier of digital experiences?

2:00pm2:30pm

Connected Commerce: Building a customer experience to survive and thrive, by Square

2:00pm2:30pm
River Pavilion, Level 4, commercetools Stage
Paige Fitzgerald

Paige Fitzgerald

General Manager, Business Strategy & Partnerships, Afterpay & Cash App
Afterpay

Fueling fulfillment: American Eagle Outfitters’ quiet platform levels the playing field for smaller retailers

North American grocery retailing trends for 2023

Young-Gen: Paradoxes and parallels

2:00pm3:00pm

Digital twins: Unlocking the retail world’s new superpower produced by Dell

2:00pm3:00pm
Expo, Level 1, Expo Stage 1
Andrew Laudato

Andrew Laudato

Executive Vice President & Chief Operating Officer
The Vitamin Shoppe
Mason Sheffield

Mason Sheffield

Sr. Director of Creative Technology, Lowe’s Innovation Labs
Lowe's Inc.
Sasha Pailet Koff

Sasha Pailet Koff

SVP, Global Ops & Digital Supply Chain Data, Analytics & Automation
Dell Technologies

How to power retail success in an inflationary world produced by Salesforce

2:00pm3:00pm
Expo, Level 3, Expo Stage 4
Anshu Bhardwaj

Anshu Bhardwaj

SVP, Technology Strategy & Commercialization
Walmart Global Technology

Lowe’s digital transformation results in a modern store experience focused on customers and associates produced by Zebra

2:00pm3:00pm
Expo, Level 3, Expo Stage 3
David Shoop

David Shoop

SVP, Technology, Stores, Corporate Services, Pro & Services
Lowe's

Maximizing ecommerce profitability for long term growth: Winning strategies from top retailers produced by VTEX

2:00pm3:00pm
Expo, Level 1, Expo Stage 2

Retail’s third annual CIO fireside chat produced by Koerber

2:00pm3:00pm
Expo, Level 3, Expo Stage 5
2:45pm3:15pm

The Nordy Pod, hosted by Pete Nordstrom, live at NRF 2023

2:45pm3:15pm
Javits North, Level 5, SAP Theatre
3:00pm3:30pm

Where is restaurant technology headed in the next five years?

3:00pm3:30pm
Expo, Level 1, Food Service Tech Stage
3:15pm3:45pm

Agile labor planning in a dynamic retail environment produced by Axsium

From vision to reality: PVH’s data management journey produced by Stibo

3:15pm3:45pm
Expo, Level 3, Expo Stage 3
Zulfi Dalal

Zulfi Dalal

Sr. Director, Data & Analytics
PVH Corporation

How Just Walk Out technology by Amazon is evolving the customer journey produced by Amazon Web Services

3:15pm3:45pm
Expo, Level 3, Expo Stage 5
Chris Ludy

Chris Ludy

SVP, Digital, Food Services
Compass Digital

Igniting innovation: How composable commerce fuels digital transformation success produced by BigCommerce

Web3: Retail’s 3 year roadmap produced by McFadyen Digital

3:15pm3:45pm
Expo, Level 3, Expo Stage 4
4:00pm4:30pm

Break through the clutter: Retailer perspectives on winning at every shelf produced by Syndigo

Create compelling, omnichannel product experiences that turn browsers into buyers produced by Akeneo

4:00pm4:30pm
Expo, Level 1, Expo Stage 2
Dimple Rao

Dimple Rao

VP of Digital Product Management & Experience Design
Chico's FAS

Delivering an interconnected retail experience through a network refresh with The Home Depot produced by Aruba, a Hewlett Packard Enterprise Company

4:00pm4:30pm
Expo, Level 3, Expo Stage 4
Gerri Hinkel

Gerri Hinkel

Director, Solutions and Vertical Marketing
Aruba Networks

How Caleres transformed their online commerce experience produced by Coveo

4:00pm4:30pm
Expo, Level 1, Expo Stage 1
Craig Fels

Craig Fels

Manager, Functional Analysis (Sitecore Platform SME)
Caleres

New consumer expectations you need to know and how to exceed them produced by CDW

4:00pm4:30pm
Expo, Level 3, Expo Stage 5
David Dobson

David Dobson

Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation

Monday, January 16

7:30am8:00am
8:45am9:15am

The future of retail leadership: Target CEO Brian Cornell in conversation with top female leaders

8:45am9:15am
Javits North, Level 5, SAP Theatre
Cara Sylvester

Cara Sylvester

Executive Vice President and Chief Guest Experience Officer
Target Corp.
Alexis  Sheppert

Alexis Sheppert

Group Vice President of Stores, Virgina/North Carolina
Target Corp.
9:00am5:00pm
9:15am10:00am

Better deliveries make better business produced by FarEye

9:15am10:00am
Expo, Level 1, Expo Stage 2

Getting real about Cloud POS and the future of the store produced by Aptos

9:15am10:00am
Expo, Level 3, Expo Stage 5

How Chick-fil-A drives next-generation guest experiences produced by Comcast Business

9:15am10:00am
Expo, Level 1, Expo Stage 1
Marybeth Pearce

Marybeth Pearce

Executive Director, Restaurant and Hospitality Technology
Comcast Business
Ray Hatch

Ray Hatch

Vice President, Enterprise Solutions Vertical Markets
Comcast Business Services
default speaker image

Brad Martin

Sr. Director, Digital Transformation
Chick-fil-a

The devil’s in the data: AI-driven allocation in a world of constant change produced by Impact Analytics

9:15am10:00am
Expo, Level 3, Expo Stage 4
Brian Price

Brian Price

VP of BI & Strategic Data Insights
PVH Corporation

Vera Bradley’s modern store experience lifts productivity, engages associates and meets customer demand produced by Zebra

9:15am10:00am
Expo, Level 3, Expo Stage 3
Sara Lauer

Sara Lauer

Head of Zebra Customer Success
Zebra Technologies
9:45am10:15am
10:15am10:45am

Beyond buzzwords…From “customer-centric” to connected customer experiences produced by Treasure Data

10:15am10:45am
Expo, Level 3, Expo Stage 5

Delivery as a strategic differentiator - AutoZone & Bringg success story produced by Bringg

10:15am10:45am
Expo, Level 1, Expo Stage 2
Michelle Borninkhof

Michelle Borninkhof

SVP Information Technology (IT) and Chief Information Officer, Customer Satisfaction
AutoZone

Gain key insights into how retail leaders are driving growth and innovation produced by SAP

10:15am10:45am
Expo, Level 3, Expo Stage 3
Kristin Howell

Kristin Howell

Global Vice President, Retail Marketing & Merchandising
SAP
Samir Desai

Samir Desai

Chief Digital and Technology Officer
Abercrombie & Fitch

How Luxottica strengthens brick-and-mortar locations decision-making through (geo-) analytics platform produced by Esri

How to crush data silos and increase productivity produced by MuleSoft from Salesforce

10:15am10:45am
Expo, Level 3, Expo Stage 4
Sara Isaacson

Sara Isaacson

Retail and Consumer Goods Product Marketing Lead
MuleSoft, from Salesforce
10:15am11:15am
11:00am11:30am

Driving retail business transformation through customer-oriented culture and RFID produced by Avery Dennison

11:00am11:30am
Expo, Level 3, Expo Stage 5
Bill Toney

Bill Toney

VP, Global RFID Market Development
Avery Dennison

Field leadership excellence - drives results produced by Opterus

11:00am11:30am
Expo, Level 1, Expo Stage 1

Salesforce and Aldi: Modernizing store intelligence that drives productivity and revenue produced by Tableau by Salesforce

11:00am11:30am
Expo, Level 3, Expo Stage 4
Ken Bowman

Ken Bowman

Area VP, Consumer Goods & Retail Global Enterprise Sales
Salesforce

The here and now of retail: What every retailer must know to navigate today’s landscape produced by Microsoft

11:00am11:30am
Expo, Level 3, Expo Stage 3
Derek Przybylo

Derek Przybylo

Principal, EY Climate Change and Sustainability Services
Ernst & Young LLP
Tony Kreager

Tony Kreager

SVP, Data Engineering and Data Science
FedEx Dataworks

Turning disruption into opportunity: Global retailers weigh-in produced by Jesta I.S.

11:00am11:30am
Expo, Level 1, Expo Stage 2
11:00am11:45am

Voice in retail: It speaks, it listens, it’s impacting our real world businesses

11:00am11:45am
River Pavilion, Level 4, commercetools Stage
Glenn Allison

Glenn Allison

Vice President, Customer Facing Applications
Tractor Supply Company
Mirko Saul

Mirko Saul

Head of Innovation
Schwarz Digital GmbH & Co. KG
Donald Buckley

Donald Buckley

Co-head, Lullaboo Studios, Founder
Treehouse Consulting, LLC
11:15am11:45am

But will it fly? The lowdown on drones

Collaborative sustainability: Leveraging suppliers’ sustainability stories

Retail Media Networks: How the physical store will power their next phase of growth

11:45am12:15pm

Connecting the ecosystem to deliver a 360 customer journey produced by Bringg

11:45am12:15pm
Expo, Level 1, Expo Stage 2

Exceeding shoppers’ connected retail expectations produced by CI&T

11:45am12:15pm
Expo, Level 1, Expo Stage 1

Hindsight is not 20/20: How to perfect in-store execution for 100% OSA produced by Movista

11:45am12:15pm
Expo, Level 3, Expo Stage 5

How Saks drives innovation with the Power of Slack produced by Slack by Salesforce

11:45am12:15pm
Expo, Level 3, Expo Stage 4
Duane Peck

Duane Peck

Head of Industry Marketing, Slack Retail and Consumer Goods
Slack
Cori Biruk

Cori Biruk

Director of Communication and Collaboration
Saks Fifth Ave

The adaptive retailer: Putting innovation at the center of your business produced by IBM

11:45am12:15pm
Expo, Level 3, Expo Stage 3
Luq Niazi

Luq Niazi

Global Managing Director, Consumer Industries
IBM
Joe Dittmar

Joe Dittmar

Partner & Retail Industry Leader, Consumer Industries
IBM
12:30pm1:15pm

Frontline work is on the verge of a revolution produced by WorkJam

12:30pm1:15pm
Expo, Level 1, Expo Stage 2

How Loblaws unlocked innovation to transform pricing at scale produced by Revionics, an Aptos Company

12:30pm1:15pm
Expo, Level 3, Expo Stage 5
Janet Rickford

Janet Rickford

VP, Retail and Merchandising Data Products and Services
Loblaw Companies Limited
Mike Ryan

Mike Ryan

SVP of Science & Product
Revionics, an Aptos Company

PVH x Workday: Driving digital-led associate experiences across 2 iconic global brands produced by Workday

12:30pm1:15pm
Expo, Level 3, Expo Stage 4
Hari Dorai

Hari Dorai

VP, HR Operations, Systems and Analytics
PVH Corporation

Shift happens: Choose remarkable or irrelevance produced by MarketDial

12:30pm1:15pm
Expo, Level 3, Expo Stage 3

Walgreens, transforming for current and future needs with AI demand forecasting & planning produced by Antuit.ai

1:15pm1:45pm

Re-imagining online holiday shopping: How luxury brands are innovating holiday shopping experiences

Restaurant brands that don’t play by the rules

Working together to combat organized retail crime

1:30pm2:00pm

Serving the customer of tomorrow by blending in-person and digital experiences

1:30pm2:00pm
Expo, Level 1, Food Service Tech Stage
Marybeth Pearce

Marybeth Pearce

Executive Director, Restaurant and Hospitality Technology
Comcast Business
Emma Powers

Emma Powers

Executive Director, Marketing
Comcast Business Services

Bridging the gap between data capture and decision making produced by Anyline

1:30pm2:00pm
Expo, Level 1, Expo Stage 2
Chi Park

Chi Park

Director of Sales Engineering
Narvar

How 3PLs are driving value to the customer through omnichannel fulfillment produced by Koerber

1:30pm2:00pm
Expo, Level 3, Expo Stage 4

How T-Mobile is activating customer data to deliver personalized buying experiences produced by Adobe

1:30pm2:00pm
Expo, Level 3, Expo Stage 5
Loni Stark

Loni Stark

VP, AEM & Commerce/Digital Experience
Adobe

The new shopper journey is powered by an agile supply chain produced by Blue Yonder

1:30pm2:00pm
Expo, Level 3, Expo Stage 3

The power of loyalty innovation through combined MarTech strategies produced by Givex

1:30pm2:00pm
Expo, Level 1, Expo Stage 1
2:00pm2:30pm

The intersection of innovation & intention: Shaping the next store experience

2:00pm2:30pm
River Pavilion, Level 4, commercetools Stage
Yevgeni Tsirulnik

Yevgeni Tsirulnik

Senior Vice President, Innovation and Incubation
Toshiba Global Commerce Solutions

A look ahead to 2023: Impasse or opportunity for a new path

Here, there, everywhere: International strategies for selling direct to consumer

When currency isn’t monetary: Could belonging and culture be the retail currency of the future?

2:15pm3:00pm

20 strategies and tactics from the Omnichannel Retail Index produced by OSF Digital

2:15pm3:00pm
Expo, Level 3, Expo Stage 3

How Fabletics is leveraging its digital presence to drive physical store growth produced by Storeforce

2:15pm3:00pm
Expo, Level 1, Expo Stage 1

How Macy’s & Dormify built standout marketplace strategies to power ecommerce growth produced by Mirakl

2:15pm3:00pm
Expo, Level 3, Expo Stage 5
Matt Baer

Matt Baer

Chief Digital & Customer Officer
Macy's, Inc.

Organizing for growth: How The Container Store aligns employees behind its vision produced by Zipline

The pros and cons of retrofitting vs. Greenfield Distribution Centers for today’s market produced by SSI SCHAEFER

2:45pm3:15pm
3:15pm3:45pm

Exclusive preview: Insights from the sixth dunnhumby Retailer Preference Index for U.S. Grocery produced by dunnhumby

3:15pm3:45pm
Expo, Level 3, Expo Stage 5
Erich Kahner

Erich Kahner

Director of Customer Strategy & Insights, North America
dunnhumby

Marketplace, dropship, or hybrid: Strategies for multi-vendor ecommerce expansion produced by McFadyen Digital

3:15pm3:45pm
Expo, Level 1, Expo Stage 1

Preparing for the year ahead: Translating consumer behavior into action for your business produced by PayPal

3:15pm3:45pm
Expo, Level 1, Expo Stage 2

The data game - How to win at personalization with DICK'S Sporting Goods produced by Adobe

3:15pm3:45pm
Expo, Level 3, Expo Stage 3
Shawn Wilkinson

Shawn Wilkinson

eCommerce Program Manager for Personalization
DICK’S Sporting Goods

Titan Brands: Optimizing the customer experience through improved order visibility and fulfillment produced by Koerber

4:00pm4:30pm

FNAC DARTY responding to Black Friday peak produced by Kyndryl

4:00pm4:30pm
Expo, Level 1, Expo Stage 1

How a startup grew into a global sensation to reach worldwide demand produced by Radial

4:00pm4:30pm
Expo, Level 3, Expo Stage 5

How URBN creates unique customer experiences and supports sustainability commitments with data produced by Stibo

It’s time to reimagine what onboarding can really do produced by Axonify

4:00pm4:30pm
Expo, Level 1, Expo Stage 2

Learn, understand & act – The foundations of intelligent retail planning produced by Board

Tuesday, January 17

7:30am8:00am
8:45am9:15am

State of the US markets and economy with Charles Schwab Chief Investment Strategist Liz Ann Sonders

8:45am9:15am
Javits North, Level 5, SAP Theatre
Martine Reardon

Martine Reardon

Chief Marketing Officer & EVP Content & Membership
National Retail Federation
9:00am4:00pm
9:15am9:45am

Connect, communicate, customer-centric: A modern approach to the associate experience produced by Axonify

9:15am9:45am
Expo, Level 3, Expo Stage 4

Marketplace technology & strategy - The next big thing in growth for leading commerce players produced by Marketplacer

9:15am9:45am
Expo, Level 1, Expo Stage 1
Bob Schwartz

Bob Schwartz

Marketplacer Board Member, previous President of Magento & President/GM Nordstrom.com
Marketplacer
Nick Blatt

Nick Blatt

Head of eCommerce & Digital Customer Experience
Chemist Warehouse

Nailing demand forecasts: From machine learning to replenishment and everything in between produced by Planalytics

9:15am9:45am
Expo, Level 3, Expo Stage 5
Tyler Scott

Tyler Scott

Senior Director, Demand Planning/Retail Support
Albertson's

Returns are a powerful engagement opportunity - one you can’t ignore produced by Appriss Retail

9:15am9:45am
Expo, Level 3, Expo Stage 3
Dale Foster

Dale Foster

Director of Asset Protection
Advance Auto Parts

The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI

10:15am11:00am

5 critical value sources from Distributed Order Management in an omnichannel world produced by Softeon

10:15am11:00am
Expo, Level 1, Expo Stage 2

From AEO to Alo Yoga: A conversation with retail exec Karen Peters produced by Zipline

10:15am11:00am
Expo, Level 3, Expo Stage 3
Karen Peters

Karen Peters

Global Head of Retail and Store Development
Alo Yoga

How Starbucks uses technology to re-imagine customer and employee experiences produced by Comcast Business

10:15am11:00am
Expo, Level 3, Expo Stage 4

The ins and outs of store experience produced by Tulip

10:15am11:00am
Expo, Level 3, Expo Stage 5

We’re all human: Creating a culture of compassion in the contact center produced by Talkdesk

10:15am11:00am
Expo, Level 1, Expo Stage 1
10:30am11:00am

Beauty’s blush with technology

Can resale increase foot traffic in stores?

How to build a global superbrand

11:00am11:30am
11:15am11:45am

Catering to today’s grocery consumer

Executing a successful resale model: People, approach, functions, marketing and scale

Nothing to hide: Full transparency on sustainability

11:30am12:30pm

Kroger transforms the customer store experience with simulation, Edge and AI produced by Lenovo/NVIDIA

11:30am12:30pm
Expo, Level 1, Expo Stage 2
Azita Martin

Azita Martin

VP & GM Artificial Intelligence for Retail and CPG
NVIDIA
Charles Ferland

Charles Ferland

Vice President & General Manager, Edge Computing & Communication Service Providers
Lenovo

No future in retail without RFID: How Lululemon uses RFID to create inventory visibility produced by Nedap

11:30am12:30pm
Expo, Level 3, Expo Stage 5
Liam Kerney

Liam Kerney

VP, Global Retail Engineering and Services
lululemon

Overcoming price challenges & anticipating ahead with AI produced by Impact Analytics

11:30am12:30pm
Expo, Level 3, Expo Stage 4

Retail technology supporting unified commerce and the entire store ecosystem produced by AT&T

11:30am12:30pm
Expo, Level 3, Expo Stage 3
Michael Colaneri

Michael Colaneri

VP, AT&T Global Business-Retail, Restaurant, Hospitality, and Industry Solutions
AT&T Business

The zero-cost high impact recruiting tool in the unlikeliest place: Pay produced by Dailypay

11:30am12:30pm
Expo, Level 1, Expo Stage 1
12:00pm12:30pm

Demystifying data: Profitability, people and the power of analytics

12:00pm12:30pm
Expo, Level 1, Food Service Tech Stage
Kelly MacPherson

Kelly MacPherson

Chief Technology and Supply Chain Officer
Union Square Hospitality Group
Morgan Wiley

Morgan Wiley

Director, Digital Innovation
Union Square Hospitality Group
Cam Avent

Cam Avent

Director of Analytics
Union Square Hospitality Group
12:00pm1:00pm

Consumer outlook 2023 (registered press and analysts only)

12:00pm1:00pm
Press office, Level 1, 1C 03
Mark Mathews

Mark Mathews

VP, Research Development and Industry Analysis
National Retail Federation
Katherine Cullen

Katherine Cullen

Sr. Director, Industry and Consumer Insights
National Retail Federation
1:00pm1:45pm

A panel discussion: Ignite demand and drive traffic to your brand produced by Oracle

1:00pm1:45pm
Expo, Level 1, Expo Stage 2

AI: Enabling autonomous stores, smart shelves, and creating exciting new customer interactions produced by Dell

1:00pm1:45pm
Expo, Level 3, Expo Stage 4
David Dobson

David Dobson

Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation
Hayley Tabor

Hayley Tabor

VP, Global Industries, Sales and Solutions
Dell Technologies
Rick Whitford

Rick Whitford

Managing Director, Edge AI Offering Leader
Deloitte Consulting, LLP

Delivering for the omnichannel customer with agility and precision produced by Relex Solutions

1:00pm1:45pm
Expo, Level 3, Expo Stage 3

How Wendy’s is delivering modern customer and employee experiences with ChromeOS produced by Google

1:00pm1:45pm
Expo, Level 1, Expo Stage 1
Robert DeVito

Robert DeVito

Global Director, Chrome Customer and Partner Engineering
Google

Leveraging new technologies to drive customer engagement and loyalty produced by Visa

1:00pm1:45pm
Expo, Level 3, Expo Stage 5
1:15pm1:45pm

Closing the loop: Reddit and R/GA discuss commerce, community and the consumer now and in Web 3.0

Creating a data-driven culture of innovation at Woolworths Group

Top global consumer trends for retailers in 2023

2:00pm2:30pm

Building a culture of community for employee engagement, retention & success produced by Yoobic

2:00pm2:30pm
Expo, Level 3, Expo Stage 4
Chris Kaighn

Chris Kaighn

SVP, Boutiques, Real Estate, and Strategic Partnerships
francesca's
Sarah Brown

Sarah Brown

Director, Field Training and Guest Experience
francesca's

Mastercard Economics Institute: Understand the US economy’s path through the consumer lens produced by Mastercard

Maximize labor efficiency and employee engagement simultaneously produced by Legion

2:00pm2:30pm
Expo, Level 3, Expo Stage 3

Publicis Sapient talks about digital transformation in retail produced by Publicis Sapient

2:00pm2:30pm
Expo, Level 1, Expo Stage 2
Mandeep Bhatia

Mandeep Bhatia

VP, Global Digital Product & Omnichannel Innovation
Tapestry

Winning strategies for merchandise decisioning & supply chain performance – An executive perspective produced by SAS

2:00pm2:30pm
Expo, Level 1, Expo Stage 1
Andrea Turner

Andrea Turner

VP, Global Customer Service and Logistics
Mondelēz International

Human-centric design in a digital world

2:00pm2:30pm
River Pavilion, Level 4, commercetools Stage

Retail redefined: 2023 and beyond

Returns reckoning: Is the free ride over?

Talent matters: Building great careers in retail

2:45pm3:15pm

5 ways AI is transforming the way we shop produced by Google

2:45pm3:15pm
Expo, Level 3, Expo Stage 4

6 transformative retail trends that will break through disruption in 2023 produced by NielsenIQ

Engagement where it matters: Connecting your omnichannel message from click to brick produced by Vestcom

2:45pm3:15pm
Expo, Level 1, Expo Stage 2
Kim Humann

Kim Humann

Sr. Manager Omni-Channel Shopper Marketing
Johnson & Johnson

Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker produced by Spryker

2:45pm3:15pm
Expo, Level 1, Expo Stage 1

Turn Shoppers into Long-term Connected Customers- By T-Mobile for Business/Tractor Supply produced by T-Mobile for Business

2:45pm3:15pm
Expo, Level 3, Expo Stage 5

Wednesday, January 18