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Agenda

Friday, January 11

11:00am - 1:00pm

11:00am - 1:00pm

1:00pm - 3:00pm

1:00pm - 3:00pm

Saturday, January 12

11:00am - 1:00pm

11:00am - 1:00pm

1:00pm - 3:00pm

1:00pm - 3:00pm

7:00pm - 9:00pm

7:00pm - 9:00pm

Sunday, January 13

8:00am - 8:30am

8:00am - 8:30am

8:30am - 8:45am

8:30am - 8:45am

8:30am - 8:45am
Main Stage
Impact happens together: NRF chairman's welcome and opening remarks
Full Conference Pass
Chris Baldwin
Chris Baldwin
Chairman, President and CEO
BJ’s Wholesale Club Inc.
@BJsWholesale
8:45am - 9:15am

8:45am - 9:15am

9:00am - 11:00am

9:00am - 11:00am

9:00am - 4:30pm

9:00am - 4:30pm

9:00am - 4:30pm

9:00am - 5:00pm

9:00am - 5:00pm

9:15am - 9:45am

9:15am - 9:45am

9:15am - 9:45am
Exhibitor Big Ideas
9:15am - 9:45am
Exhibitor Big Ideas
Navigating essential year-round peak planning moments
EXPO PassFull Conference Pass
Justin Cramer
Justin Cramer
Global Project Management Director and Co-Founder
ProShip, Inc.
9:15am - 9:45am
Exhibitor Big Ideas
The undeniable link between employee experience and customer experience
EXPO PassFull Conference Pass
Jami Blake
Jami Blake
Director, Voice of Customer
Tiffany & Co
Jordan Ekers
Jordan Ekers
Co-Founder and Chief Customer Officer
Nudge Rewards
Michael Fiato
Michael Fiato
VP, Customer Experience
Eurest, a Division of Compass Group
April Sabral
April Sabral
VP, Retail Sales and Operations
DAVIDsTEA

9:15am - 9:45am

9:15am - 9:45am
Main Stage
The inclusion imperative: Responding to and advancing real-time D&I challenges
Full Conference Pass
Shannon Schuyler
Shannon Schuyler
Chief Purpose Officer
PwC
@PwC
Moderator
James Fripp
James Fripp
Chief Diversity and Inclusion Officer
YUM! Brands
@yumbrands
Lars Petersson
Lars Petersson
President
IKEA U.S.
@IKEAUSA
Carolyn Tastad
Carolyn Tastad
Group President, North America, and Executive Sponsor of Gender Equality
Proctor & Gamble
@ProcterGamble
9:30am - 10:00am

9:30am - 10:00am

9:30am - 10:00am
Innovation Stage
State of retail innovation 2019
Full Conference Pass
Sucharita Kodali
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
@smulpuru
9:45am - 10:15am

9:45am - 10:15am

10:15am - 10:45am

10:15am - 10:45am

10:15am - 10:45am
Exhibitor Big Ideas

10:15am - 10:45am

10:15am - 10:45am
Innovation Stage
Practical challenges of implementing and using data science effectively
Full Conference Pass
Tracey Welson-Rossman
Tracey Welson-Rossman
Co-Chair and Co-Founder
Women in Tech Summit
Moderator
John Hill
John Hill
CIO and SVP, Planning
Carhartt
@JohnHill90
John Oberon
John Oberon
President
DecisionMines
@DecisionMines
10:45am - 11:30am

10:45am - 11:30am

10:45am - 11:30am
Feature Stage
Feature Stage Session
Full Conference Pass
Sara Castellanos
Sara Castellanos
Reporter, CIO Journal
The Wall Street Journal
@SCastellWSJ
Moderator
Clay Johnson
Clay Johnson
Executive Vice President and Enterprise Chief Information Officer
Walmart Inc.
@ClayMJohnson
Jeremy King
Jeremy King
Executive Vice President and Chief Technology Officer
Walmart, Inc.
@WalmartLabs

10:45am - 11:30am

10:45am - 11:30am
Concurrent Sessions
10:45am - 11:30am
Concurrent Sessions
Larger than life: Creating the ultimate immersive experience
Full Conference Pass
Nicole Leinbach Reyhle
Nicole Leinbach Reyhle
Founder
Retail Minded
@RetailMinded
Moderator
Lily Kunin
Lily Kunin
Founder
Clean Market
@clean.market
Jon Staff
Jon Staff
Co-Founder and CEO
Getaway
@staffcommajon
Doug Straton
Doug Straton
Chief Digital Commerce Officer
The Hershey Company
@HersheyCompany
10:45am - 11:30am
Concurrent Sessions
Lessons from luxury: Understanding the international consumer
Full Conference Pass
Massimo Volpe
Massimo Volpe
General Manager
Retail Institute Italy
@RetaiI_Italy
Moderator
10:45am - 11:30am
Concurrent Sessions
Pushing the boundaries of retail
Full Conference Pass
Josh Luber
Josh Luber
CEO and Co-Founder
StockX
@Joshluber
10:45am - 11:30am
Concurrent Sessions
What happens when a digital native vertical brand's journey turns physical?
Full Conference Pass
Sharad Kharé
Sharad Kharé
Co-Founder, Documentarian, Digital Journalist, Film Maker
Kharé Communications
@kharecom
Moderator
Jen Braunschweiger
Jen Braunschweiger
VP, Brand Marketing
MM.LaFleur
@BraunschweigerJ
Drew Green
Drew Green
CEO
INDOCHINO
@Drew_Green
Eleanor Morgan
Eleanor Morgan
Chief Experience Officer
Casper
@casper
11:00am - 11:30am

11:00am - 11:30am

11:00am - 11:30am
Innovation Stage
Scaling unique customer experiences: Rapid-fire pitches
Full Conference Pass
Pano Anthos
Pano Anthos
Founder and Managing Director
XRC Labs
@xrclabs
Moderator
Gabrielle Chou
Gabrielle Chou
Founder and CEO
Allure Systems
Adam Levene
Adam Levene
Founder and CEO
Hero
@Adam_Levene
Asaf Shapira
Asaf Shapira
Founder and CEO
Mystore-E

11:00am - 11:30am

11:00am - 11:30am
Exhibitor Big Ideas
11:00am - 11:30am
Exhibitor Big Ideas
Why service and know-how still win the race to supply chain optimization
EXPO PassFull Conference Pass
Jon Slangerup
Jon Slangerup
Executive Chairman and CEO
American Global Logistics
@aglsupplychain
11:30am - 12:00pm

11:30am - 12:00pm

11:30am - 12:00pm
Feature Stage
Power of the pack: Women alone can be powerful -- and together have tremendous impact
Full Conference Pass
Shelley Zalis
Shelley Zalis
CEO, The Female Quotient and Founder
The Girls' Lounge
Moderator
Diane Dietz
Diane Dietz
President and CEO
Rodan + Fields
@RodanFieldsHQ
Rebecca Minkoff
Rebecca Minkoff
Co-Founder and Creative Director
Rebecca Minkoff
@RebeccaMinkoff
11:30am - 12:30pm

11:30am - 12:30pm

11:30am - 1:30pm

11:30am - 1:30pm

11:30am - 1:30pm

11:45am - 12:15pm

11:45am - 12:15pm

11:45am - 12:15pm
Exhibitor Big Ideas
11:45am - 12:15pm
Exhibitor Big Ideas
Chick-fil-A’s evolution using visual analytics to help their customers "eat mor chikin"
EXPO PassFull Conference Pass
Karen Hinson
Karen Hinson
Lead Analyst
Chick-fil-A
Jeff Huckaby
Jeff Huckaby
Global Market Segment Director, Retail and Consumer Goods
Tableau Software
12:15pm - 12:45pm

12:15pm - 12:45pm

12:15pm - 12:45pm
Innovation Stage
Getting out of your own way: How retailers enable innovation
Full Conference Pass
Emily S. Culp
Emily S. Culp
President, Cover FX
KEDS
@emilyculp
Moderator
David Behen
David Behen
CIO
La-z-Boy
@lazboy
12:30pm - 1:30pm

12:30pm - 1:30pm

1:00pm - 1:30pm

1:00pm - 1:30pm

1:00pm - 1:30pm
Exhibitor Big Ideas

1:00pm - 1:30pm

1:00pm - 1:30pm
Innovation Stage
The science behind the art: How fashion retailers use data to improve everything
Full Conference Pass
Karen Harvey
Karen Harvey
CEO, Karen Harvey Consulting Group
Founder, Fashion Tech Forum & INDX
Moderator
Aaron Sanandres
Aaron Sanandres
Co-Founder and CEO
UNTUCKit
@UNTUCKit
2:00pm - 2:30pm

2:00pm - 2:30pm

2:00pm - 2:30pm
Concurrent Sessions
2:00pm - 2:30pm
Concurrent Sessions
Demographic dive: #WhoCallstheShots
Full Conference Pass
Michelle Grant
Michelle Grant
Head of Retailing
Euromonitor International
@EMI_MichelleG
Moderator
Nick Molnar
Nick Molnar
Co-Founder and CEO
Afterpay
@afterpayau
Heidi Zak
Heidi Zak
Co-Founder and Co-CEO
ThirdLove
@thirdlove
2:00pm - 2:30pm
Concurrent Sessions
Global super power roundup: Reports from LATAM, Europe and Asia
Full Conference Pass
Alberto Serrentino
Alberto Serrentino
Founding Partner
Varese Retail
Moderator
Alexandre Tadeu da Costa
Alexandre Tadeu da Costa
Founder & CEO
Cacau Show
@alecacaushow
Francesco Pinto
Francesco Pinto
International Development Director
Pianoforte Holdings, SpA
2:00pm - 2:30pm
Concurrent Sessions
Is sustainable the new sexy?
Full Conference Pass
Jason Wachob
Jason Wachob
Founder and CEO
mindbodygreen
@mindbodygreen
Moderator
Amy Hall
Amy Hall
VP, Social Consciousness
Eileen Fisher, Inc.
@EILEENFISHERNY
Eileen Mockus
Eileen Mockus
President and CEO
COYUCHI
@coyuchi
2:00pm - 2:30pm
Concurrent Sessions
The wellness revolution: Consumer behavior in a new retail era
Full Conference Pass
Steven J. Barr
Steven J. Barr
Consumer Markets Leader
PwC
@Steven_J_Barr
Moderator
Kate Ross LeBlanc
Kate Ross LeBlanc
Co-Founder and CEO
Saje Natural Wellness
@sajewellness
Rich Roll
Rich Roll
Author, Podcast Host, Wellness Pioneer + Endurance Athlete
Rich Roll Entpr., LLC
@richroll

2:00pm - 2:30pm

2:00pm - 2:30pm

2:00pm - 3:00pm

2:00pm - 3:00pm

2:00pm - 3:00pm
Exhibitor Big Ideas
2:00pm - 4:00pm

2:00pm - 4:00pm

2:30pm - 3:00pm

2:30pm - 3:00pm

2:45pm - 3:15pm

2:45pm - 3:15pm

2:45pm - 3:15pm
Innovation Stage
A long view on logistics and the future of fulfillment
Full Conference Pass
Andrew Lipsman
Andrew Lipsman
Principal Analyst, Retail and eCommerce
eMarketer
@eMarketer
Moderator
David Hardiman-Evans
David Hardiman-Evans
Senior Vice President, North America
Ocado Group
@Ocado
2:45pm - 3:45pm

2:45pm - 3:45pm

3:00pm - 3:45pm

3:00pm - 3:45pm

3:00pm - 3:45pm
Main Stage
Company conscience: Leading with conviction
Full Conference Pass
Matthew Shay
Matthew Shay
President and CEO
National Retail Federation
Moderator
Chip Bergh
Chip Bergh
President and CEO
Levi Strauss & Co.
@LeviStraussCo
Hubert Joly
Hubert Joly
Chairman and CEO
Best Buy Co., Inc.
@bestbuy
Edward W. Stack
Edward W. Stack
Chairman and CEO
Dick's Sporting Goods, Inc.
@dicks
3:15pm - 3:45pm

3:15pm - 3:45pm

3:15pm - 3:45pm
Exhibitor Big Ideas
3:15pm - 3:45pm
Exhibitor Big Ideas
Order management’s role in omnichannel transformation
EXPO PassFull Conference Pass
Dan Gilmore
Dan Gilmore
CMO
Softeon
Satish Kumar
Satish Kumar
VP, Client Services and Technology
Softeon
Brendan Witcher
Brendan Witcher
VP and Principal Analyst, Digital Business Strategy
Forrester Research
3:45pm - 4:15pm

3:45pm - 4:15pm

3:45pm - 4:15pm
Main Stage
For the fans: Why open marketplaces matter and breed enthusiast culture
Full Conference Pass
Sukhinder Singh Cassidy
Sukhinder Singh Cassidy
President
StubHub
@sukhindersingh
Moderator
Stacy Brown-Philpot
Stacy Brown-Philpot
CEO
TaskRabbit
@TaskRabbit
Manish Chandra
Manish Chandra
Founder and CEO
Poshmark
@marrc
Christine Hunsicker
Christine Hunsicker
CEO and Founder
Gwynnie Bee/CaaStle
@cmhunsicker
3:45pm - 4:30pm

3:45pm - 4:30pm

4:00pm - 4:30pm

4:00pm - 4:30pm

4:00pm - 4:30pm
Exhibitor Big Ideas
5:30pm - 7:00pm

5:30pm - 7:00pm

6:00pm - 8:00pm

6:00pm - 8:00pm

Monday, January 14

7:00am - 8:00am

7:00am - 8:00am

8:00am - 8:30am

8:00am - 8:30am

8:30am - 9:00am

8:30am - 9:00am

8:30am - 9:00am
Main Stage
Economy at scale: Global socio-economic opportunities for retail success
Full Conference Pass
Steve Liesman
Steve Liesman
Senior Economics Reporter
CNBC
@steveliesman
Moderator
Kara Swisher
Kara Swisher
Host, Recode Decode Podcast; Contributor, New York Times; Co-Founder and Editor-at-Large
Recode
@karaswisher
Janet L. Yellen
Janet L. Yellen
Former Chair, Board of Governors
Federal Reserve System
9:00am - 9:30am

9:00am - 9:30am

9:00am - 9:30am
Main Stage
More in store: Target invests in its guests and its future
Full Conference Pass
Brian Cornell
Brian Cornell
Board Chairman and CEO
Target Corp.
@TargetNews
9:00am - 11:00am

9:00am - 11:00am

9:00am - 12:30pm

9:00am - 12:30pm

9:00am - 5:00pm

9:00am - 5:00pm

9:00am - 5:00pm

9:15am - 9:45am

9:15am - 9:45am

9:15am - 9:45am
Exhibitor Big Ideas
9:15am - 9:45am
Exhibitor Big Ideas
Creating Brand Ambassadors from employees to customers
EXPO PassFull Conference Pass
Alan Langford
Alan Langford
Sr. Dir., Broadcast Communications
JCPenney
Lynn Loignon
Lynn Loignon
Retail Communication Consultant
Loignon Associates
Mike Tippets
Mike Tippets
VP, Marketing and Org Development
Hughes Network Systems, LLC
9:30am - 10:00am

9:30am - 10:00am

9:30am - 10:00am
Innovation Stage
Innovation Lab Session
Full Conference Pass
Katherine Cullen
Katherine Cullen
Director, Retail and Consumer Insights
National Retail Federation
Moderator
Bindu Thota
Bindu Thota
VP, Technology
zulily

9:30am - 10:00am

9:30am - 10:00am
Main Stage
On top of the world: Commanding today's international retail markets
Full Conference Pass
Ian McGarrigle
Ian McGarrigle
Chairman
World Retail Congress
@WorldRetail
Moderator
Michael Evans
Michael Evans
President
Alibaba Group
@AlibabaGroup
Alex Gourlay
Alex Gourlay
Co-COO
Walgreens Boots Alliance
@AllianceBoots
10:15am - 10:45am

10:15am - 10:45am

10:15am - 10:45am
Exhibitor Big Ideas

10:15am - 10:45am

10:15am - 10:45am
Innovation Stage
Store tour: Best technology integrated stores in NYC
Full Conference Pass
Jeff Halverson
Jeff Halverson
VP, Store Operations and New Store Development
Ulta Beauty
@ultabeauty
Karen Voelker
Karen Voelker
Global Lead, Customer Innovation Network
Accenture
@Accenture
10:15am - 11:15am

10:15am - 11:15am

10:30am - 11:00am

10:30am - 11:00am

10:30am - 11:00am
Feature Stage
Feature Stage Session
Full Conference Pass
Peter McGuinness
Peter McGuinness
Chief Commercial and Marketing Officer
Chobani
@Chobani
10:30am - 11:15am

10:30am - 11:15am

10:30am - 11:15am
Concurrent Sessions
10:30am - 11:15am
Concurrent Sessions
Bridging physical and digital: Inspired products, experiences and consumers
Full Conference Pass
Eric Caballero
Eric Caballero
Vice President and General Manager
The Walt Disney Company
@ericcaballero
Susan Tynan
Susan Tynan
Founder and CEO
Framebridge
@framebridge
10:30am - 11:15am
Concurrent Sessions
The artificial intelligence revolution is here
Full Conference Pass
Deborah Weinswig
Deborah Weinswig
CEO and Founder
Coresight Research
@debweinswig
Moderator
Edward H.J. Park
Edward H.J. Park
SVP, North America
Guess?, Inc.
@GUESS
Joy Tang
Joy Tang
CEO
Markable AI
10:30am - 11:15am
Concurrent Sessions
The connected world: Advances that will transform your life
Full Conference Pass
Shelly Ibach
Shelly Ibach
President and CEO
Sleep Number
@sleepnumber
J Mays
J Mays
VP and Chief Design Officer
Whirlpool
@WhirlpoolCorp
Ken Nisch
Ken Nisch
Chairman
JGA
@JGA_Inc
10:30am - 11:15am
Concurrent Sessions
The war for talent: Retailers’ strategies for meeting today’s hiring needs
Full Conference Pass
Ellen Davis
Ellen Davis
SVP, National Retail Federation
President, NRF Foundation
Moderator
Todd McClement, SPHR
Todd McClement, SPHR
Director, Talent Acquisition
Kohl's Department Stores
@ToddMcClement
11:00am - 11:30am

11:00am - 11:30am

11:00am - 11:30am
Exhibitor Big Ideas

11:00am - 11:30am

11:00am - 11:30am
Innovation Stage
Systematic Satisfaction! How Sheetz and Rituals routinely delight their customers
Full Conference Pass
Dave Henderson
Dave Henderson
President, U.S. Operations
CGI
Emily Sheetz
Emily Sheetz
VP, Strategy Development and Execution
Sheetz
Marjolein Westerbeek
Marjolein Westerbeek
President
Rituals Cosmetics USA
11:00am - 11:45am

11:00am - 11:45am

11:00am - 11:45am
Feature Stage
Featured founders: Entrepreneurial journeys into innovation and commerce
Full Conference Pass
Jason Del Rey
Jason Del Rey
Senior Editor, Commerce
Recode
@DelRey
Moderator
Tim Brown
Tim Brown
Co-CEO and Co-Founder
Allbirds
@allbirds
Michael G. Rubin
Michael G. Rubin
Founder and Executive Chairman
Fanatics
@michaelgrubin
11:30am - 12:30pm

11:30am - 12:30pm

11:30am - 1:30pm

11:30am - 1:30pm

11:30am - 1:30pm

11:45am - 12:15pm

11:45am - 12:15pm

11:45am - 12:15pm
Exhibitor Big Ideas
11:45am - 12:15pm
Exhibitor Big Ideas
Canadian Tire Corp uses product MDM to unite their smaller retail brands
EXPO PassFull Conference Pass
Kim Jack
Kim Jack
AVP, IT Delivery Merchandising, Sourcing and Marketing
Canadian Tire Corporation
11:45am - 12:15pm
Exhibitor Big Ideas
Not tooling around - How Home Depot uses Tableau and machine learning for vendor accountability
EXPO PassFull Conference Pass
David Berry
David Berry
Leader of Business Intelligence
Global Custom Commerce, The Home Depot
Jeff Huckaby
Jeff Huckaby
Global Market Segment Director, Retail and Consumer Goods
Tableau Software
Chase Zieman
Chase Zieman
Director, Analytics
Global Custom Commerce, The Home Depot
12:00pm - 1:00pm

12:00pm - 1:00pm

12:00pm - 6:00pm

12:00pm - 6:00pm

12:15pm - 12:45pm

12:15pm - 12:45pm

12:15pm - 12:45pm
Innovation Stage
Enhancing customer convenience: Rapid-fire pitches
Full Conference Pass
Ryan Broshar
Ryan Broshar
Managing Director
Techstars
@rbroshar
Moderator
Al Gerrie
Al Gerrie
Co-Founder and CEO
ZigZag Global
@ZigZagGlobal
Madhu Konety
Madhu Konety
Founder and CEO
IceCream Labs Inc
@IcecreamLabs
Sara Whiffen
Sara Whiffen
Founder and CEO
rohvi
12:30pm - 1:00pm

12:30pm - 1:00pm

12:30pm - 1:00pm
Exhibitor Big Ideas
12:30pm - 1:00pm
Exhibitor Big Ideas
The selfless retailer: Winning customers in the age of disloyalty
EXPO PassFull Conference Pass
Julie Currie
Julie Currie
SVP, Retail Product Leadership
Nielsen
Joel Percy
Joel Percy
Chief Strategic Consultant
ciValue
12:30pm - 1:30pm

12:30pm - 1:30pm

1:00pm - 1:30pm

1:00pm - 1:30pm

1:00pm - 1:30pm
Innovation Stage
From whiteboard to reality: How retailers make innovation come to life
Full Conference Pass
Joe Skorupa
Joe Skorupa
Editorial Director
RIS News
@risnewsinsights
Moderator
Steven Platt
Steven Platt
Director and Research Fellow
Retail Analytics Council (RAC)
@PRI_US_EU
Tim Rowland
Tim Rowland
CEO
Badger Technologies
1:30pm - 2:00pm

1:30pm - 2:00pm

1:30pm - 2:00pm
Exhibitor Big Ideas
1:30pm - 2:30pm

1:30pm - 2:30pm

2:00pm - 2:30pm

2:00pm - 2:30pm

2:00pm - 4:00pm

2:00pm - 4:00pm

2:15pm - 3:00pm

2:15pm - 3:00pm

2:15pm - 3:00pm
Exhibitor Big Ideas
2:15pm - 3:00pm
Exhibitor Big Ideas
What retailers need to know about digital right now
EXPO PassFull Conference Pass
Greg Girard
Greg Girard
Program Director, WW Retail Intelligent Product Merchandising & Marketing Strategies
IDC Retail Insights
Graeme McVie
Graeme McVie
Chief Business Development Officer
Precima

2:15pm - 3:00pm

2:15pm - 3:00pm
Feature Stage
Product paradigm shift: Customer-centric merchandising in the age of data and decision agility
Full Conference Pass
Mark Chrystal
Mark Chrystal
Chief Analytics Officer
rue21
@rue21
Diane Ellis
Diane Ellis
Brand President - Chico's
Chico's FAS
@chicos
Michael Gilbert
Michael Gilbert
EVP, Product Development
Kohl's
@kohls
Greg Petro
Greg Petro
Founder and CEO
First Insight
@FirstInsight

2:15pm - 3:00pm

2:15pm - 3:00pm
Concurrent Sessions
2:15pm - 3:00pm
Concurrent Sessions
Startup ecosystem: Building brands that break the mold
Full Conference Pass
Emily Heyward
Emily Heyward
Co-Founder and Chief Strategist
Red Antler
@redantler
Moderator
Rachel Cohen
Rachel Cohen
Co-Founder and Co-CEO
SNOWE
@snowehome
Steve Gutentag
Steve Gutentag
Co-Founder
Keeps
@getkeeps
Stephen Kuhl
Stephen Kuhl
Co-Founder and CEO
Burrow
@hiburrow
2:15pm - 3:00pm
Concurrent Sessions
Store Tour 2019 - NYC's most interesting new concepts
Full Conference Pass
David Dancer
David Dancer
CMO
MedMen
@davidhdancer
Ray Ehscheid, RDI
Ray Ehscheid, RDI
Dir., Client Services, Retail and Financial Sectors
IA Interior Architects
@IAarchitects
Rob Smith
Rob Smith
Founder
The Phluid Project
@phluidproject
2:45pm - 3:15pm

2:45pm - 3:15pm

2:45pm - 3:15pm
Innovation Stage
What self-checkout tech is best for you?
Full Conference Pass
Chris Hardisty
Chris Hardisty
VP, Retail and Digital
Lacoste
@LACOSTE
Moderator
Lindon Gao
Lindon Gao
Co-Founder and CEO
Caper
2:45pm - 3:45pm

2:45pm - 3:45pm

3:00pm - 3:30pm

3:00pm - 3:30pm

3:15pm - 3:45pm

3:15pm - 3:45pm

3:15pm - 3:45pm
Exhibitor Big Ideas
3:15pm - 3:45pm
Exhibitor Big Ideas
Panel on experiential disruption: How Combinatorial IntelligenceTM enables differentiation through precise personalization
EXPO PassFull Conference Pass
Rick Chavie
Rick Chavie
CEO
Enterworks
Dr. Munther Dahleh
Dr. Munther Dahleh
Professor and Scientist
MIT IDSS
Steven Platt
Steven Platt
Director and Research Fellow
Retail Analytics Council (RAC)
@PRI_US_EU
3:15pm - 3:45pm
Exhibitor Big Ideas
The future of work: How innovative workforce technology enhances the customer experience
EXPO PassFull Conference Pass
Aaron Locke
Aaron Locke
Director, Workforce Management and Store Operations
GameStop
Steve Wilson
Steve Wilson
Executive Director, Retail Practice
MarketSource, Inc.
3:30pm - 4:00pm

3:30pm - 4:00pm

3:30pm - 4:00pm
Main Stage
Fortunes in the fundamentals: Leveraging operational prowess as a strategic advantage
Full Conference Pass
Marvin R. Ellison
Marvin R. Ellison
President & Chief Executive Officer
Lowe's Companies, Inc.
@MarvinREllison
4:00pm - 4:30pm

4:00pm - 4:30pm

4:00pm - 4:30pm
Exhibitor Big Ideas
4:00pm - 4:30pm
Exhibitor Big Ideas
Progressive web apps are the future of mobile shopping
EXPO PassFull Conference Pass
Christopher Sater
Christopher Sater
Chrome Partnerships
Google
Peter Sheldon
Peter Sheldon
Sr. Dir., Strategy
Magento, an Adobe Company
4:00pm - 4:30pm
Exhibitor Big Ideas
Retailer-shopper disconnects: How do we close the divide?
EXPO PassFull Conference Pass
Cheryl Sullivan
Cheryl Sullivan
Chief Marketing and Strategy Officer
Revionics
R Ray Wang
R Ray Wang
Principal Analyst and CEO
Constellation Research
4:00pm - 4:45pm

4:00pm - 4:45pm

4:00pm - 4:45pm
Main Stage
Beyond the buzz: State of retail 2019
Full Conference Pass
Scott Galloway
Scott Galloway
Founder
L2 Inc, now Gartner L2
@profgalloway
4:15pm - 5:00pm

4:15pm - 5:00pm

6:00pm - 8:00pm

6:00pm - 8:00pm

Tuesday, January 15

8:00am - 8:30am

8:00am - 8:30am

9:00am - 9:30am

9:00am - 9:30am

9:00am - 9:30am
Main Stage
Reimagining the customer journey through the lens of experience
Full Conference Pass
Jeff Gennette
Jeff Gennette
Chairman and Chief Executive Officer
Macy's, Inc.
@Macys
Moderator
Beck Besecker
Beck Besecker
Founder and CEO
Marxent
@Marxent
Vibhu Norby
Vibhu Norby
CEO and Co-Founder
b8ta
@vibhu
9:00am - 10:00am

9:00am - 10:00am

9:00am - 11:00am

9:00am - 11:00am

9:00am - 4:00pm

9:00am - 4:00pm

9:00am - 4:00pm

9:15am - 9:45am

9:15am - 9:45am

9:15am - 9:45am
Exhibitor Big Ideas
9:15am - 9:45am
Exhibitor Big Ideas
Driving loyalty: How point-of-sale rewards redemption attracts repeat customers
EXPO PassFull Conference Pass
Sara Elinson
Sara Elinson
Principal, Transaction Advisory Services
Ernst & Young
Dan Little
Dan Little
General Manager, Retail Marketing North America
Shell
Brandon Logsdon
Brandon Logsdon
President
Excentus Corp.
Mladen Vladic
Mladen Vladic
General Manager, Loyalty Services
FIS Global
9:30am - 10:00am

9:30am - 10:00am

9:30am - 10:00am
Main Stage
Future NOW: How China today foreshadows shopping and consumerism of tomorrow
Full Conference Pass
Harlan Bratcher
Harlan Bratcher
Global Business Development Head, JD Fashion
JD.com
@JD_Corporate
Rod Sides
Rod Sides
Vice Chairman and U.S. Leader, Retail, Wholesale and Distribution Practice
Deloitte LLP
@deloitte

9:30am - 10:00am

10:00am - 10:30am

10:00am - 10:30am

10:15am - 10:45am

10:15am - 10:45am

10:15am - 10:45am
Innovation Stage
Frictionless retail in the age of the “always on” consumer
Full Conference Pass
Mark Taylor
Mark Taylor
Managing Director, Global Lead Customer Engagement
Capgemini Invent
@TaylorM
Moderator
10:15am - 11:00am

10:15am - 11:00am

10:15am - 11:00am
Exhibitor Big Ideas
10:15am - 11:00am
Exhibitor Big Ideas
I, retail: AI, machine learning and other massive price and promotion game-changers
EXPO PassFull Conference Pass
Cheryl Sullivan
Cheryl Sullivan
Chief Marketing and Strategy Officer
Revionics
R Ray Wang
R Ray Wang
Principal Analyst and CEO
Constellation Research
10:15am - 11:15am

10:15am - 11:15am

10:30am - 11:15am

10:30am - 11:15am

10:30am - 11:15am
Concurrent Sessions
10:30am - 11:15am
Concurrent Sessions
A VC's guide to next generation consumer brands
Full Conference Pass
Randy Yang
Randy Yang
Senior Director & Head of Corporate Development, Digital Consumer Brands
Walmart eCommerce
@rsyang
Moderator
Scott Friend
Scott Friend
Managing Director
Bain Capital Ventures
@BainCapVC
Dayna Grayson
Dayna Grayson
Partner
New Enterprise Associates
@daynagrayson
Adam Valkin
Adam Valkin
Managing Director
General Catalyst
@gcvp
10:30am - 11:15am
Concurrent Sessions
Breaking Blockchain: Demystifying its future for retail
Full Conference Pass
Mike Dudas
Mike Dudas
Founder and CEO
The Block
@mdudas
Moderator
David Bouffard
David Bouffard
VP, Corporate Affairs
Signet Jewelers Ltd.
@DavidABouffard
Ken Seiff
Ken Seiff
Managing Director
Blockchange Ventures
@seiff
John Wantz
John Wantz
CEO
EVERY*
@wantzjt
10:30am - 11:15am
Concurrent Sessions
Trends that keep CDOs up at night
Full Conference Pass
Carissa Ganelli
Carissa Ganelli
Chief Digital Officer
Subway®
@CarissaMobile
Rafeh Masood
Rafeh Masood
SVP and Chief Digital Officer
BJ's Wholesale Club Inc.
@rafehm

10:30am - 11:15am

10:30am - 11:15am
Feature Stage
The anatomy of a mission-driven organization
Full Conference Pass
Jeff Beer
Jeff Beer
Senior Staff Editor
Fast Company
@jeffcbeer
Moderator
Amy Smith
Amy Smith
Chief Giving Officer
TOMS
@TOMS
Jostein Solheim
Jostein Solheim
Head of Foods & Refreshment Division, North America
Unilever
11:00am - 11:30am

11:00am - 11:30am

11:00am - 11:30am
Innovation Stage
Igniting emotions through AR and VR
Full Conference Pass
Gwen Morrison
Gwen Morrison
CEO, The Americas and Australasia
The Store - WPP
@gmorrison5
Moderator
Matt Jones
Matt Jones
Senior Director, Online and Mobile
The Home Depot
Alia Kemet
Alia Kemet
Director, Creative and Digital Strategy
McCormick and Company
@AliaKemet
Eduardo Yamashita
Eduardo Yamashita
Managing Partner and COO
Group GS& - Gouvêa de Souza
11:15am - 11:45am

11:15am - 11:45am

11:15am - 11:45am
Feature Stage
Feature Stage Session
Full Conference Pass
Jeff Beer
Jeff Beer
Senior Staff Editor
Fast Company
@jeffcbeer
Moderator
Rose Marcario
Rose Marcario
President and Chief Executive Officer
Patagonia Works and Patagonia, Inc.
@patagonia
11:30am - 12:30pm

11:30am - 12:30pm

11:30am - 12:30pm
Exhibitor Big Ideas
11:30am - 12:30pm
Exhibitor Big Ideas
How leading retailers are using data and analytics to drive omnichannel innovation
EXPO PassFull Conference Pass
Anthony Bruce
Anthony Bruce
CEO, APT and President, Applied Analytics
Mastercard
Galagher Jeff
Galagher Jeff
VP, Merchandising Operations and Business Analytics
Walmart, Inc.
11:30am - 12:30pm
Exhibitor Big Ideas
The people make the place: Insights from top retail workplaces
EXPO PassFull Conference Pass
Carmen Bryant
Carmen Bryant
Director, US Marketing
Indeed
Rosalind Chevreuil
Rosalind Chevreuil
SVP, HR
Best Buy
Geoff Green
Geoff Green
VP, Talent Acquisition
Foot Locker
Mayerland Harris
Mayerland Harris
VP, HR
H-E-B

11:30am - 12:30pm

11:30am - 1:30pm

11:30am - 1:30pm

11:30am - 1:30pm

12:00pm - 1:00pm

12:00pm - 1:00pm

12:15pm - 12:45pm

12:15pm - 12:45pm

12:30pm - 1:30pm

12:30pm - 1:30pm

1:00pm - 1:30pm

1:00pm - 1:30pm

1:00pm - 1:30pm
Innovation Stage
The co-creation economy: How successful brands use technology to drive in-store sales
Full Conference Pass
Jeremy Duimstra
Jeremy Duimstra
Co-Founder and CEO
MJD
@mjdinteractive
Moderator
Daniel Hodges
Daniel Hodges
CEO
Consumers in Motion Group
@consumersmotion
1:00pm - 1:45pm

1:00pm - 1:45pm

1:00pm - 1:45pm
Exhibitor Big Ideas
1:30pm - 2:30pm

1:30pm - 2:30pm

2:00pm - 2:30pm

2:00pm - 2:30pm

2:00pm - 2:30pm
Exhibitor Big Ideas

2:00pm - 2:30pm

2:00pm - 2:30pm
Innovation Stage
Meet the retail innovation labs!
Full Conference Pass
Scott Silverman
Scott Silverman
Co-Founder
GELF
@scottsilverman
Moderator
Scott Emmons
Scott Emmons
Director and Founder, Innovation Lab
The Neiman Marcus Group, Inc.
@scottaemmons
2:00pm - 2:45pm

2:00pm - 2:45pm

2:00pm - 4:00pm

2:00pm - 4:00pm

2:45pm - 3:15pm

2:45pm - 3:15pm

2:45pm - 3:15pm
Exhibitor Big Ideas

2:45pm - 3:15pm

2:45pm - 3:15pm

2:45pm - 3:15pm
Innovation Stage
The future of retail: A VC perspective on industry trends
Full Conference Pass
Veronika Sonsev
Veronika Sonsev
Partner
Chameleon Collective
@vsonsev
Moderator
Larry Bohn
Larry Bohn
Managing Director
General Catalyst
@gcvp
Chris Fralic
Chris Fralic
Board Partner
First Round
@chrisfralic
Yao Huang
Yao Huang
Founder and Managing Partner
The Hatchery
@thehatchery
Liza Landsman
Liza Landsman
Venture Partner
New Enterprise Associates
@NEA
3:00pm - 4:00pm

3:00pm - 4:00pm

3:15pm - 3:45pm

3:15pm - 3:45pm

3:45pm - 4:15pm

3:45pm - 4:15pm

3:45pm - 4:15pm
Main Stage
Trust and courage: Key ingredients for new platforms in retail
Full Conference Pass
Bridget van Kralingen
Bridget van Kralingen
SVP, Global Industries, Clients, Platforms & Blockchain
IBM Corporation
@IBM
Moderator
4:15pm - 4:45pm

4:15pm - 4:45pm

6:00pm - 8:00pm

6:00pm - 8:00pm

Wednesday, January 16

8:30am - 3:00pm

8:30am - 3:00pm

11:00am - 1:00pm

11:00am - 1:00pm

1:00pm - 3:00pm

1:00pm - 3:00pm

Thursday, January 17

11:00am - 1:00pm

11:00am - 1:00pm

1:00pm - 3:00pm

1:00pm - 3:00pm

Friday, January 18

11:00am - 1:00pm

11:00am - 1:00pm

1:00pm - 3:00pm

1:00pm - 3:00pm