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Exhibitor Big Ideas

The million-dollar associate: Supercharging human connection with AI-powered clienteling

In a world increasingly driven by automation, the genuine human touch has become the ultimate retail differentiator. But what if the right technology could supercharge that human connection instead of replacing it? This session explores how leading brands are transforming their frontline staff into client-centric superstars, using smart, AI-powered tools to build deeper relationships and drive remarkable sales growth.

In this panel discussion, you will get the playbook from senior retail leaders who have successfully scaled their clienteling programs to achieve remarkable results. This session will uncover actionable insights on:

  • How to empower associates with the right tools, including human-in-the-loop AI, to scale personalized outreach with ease and confidence.
  • Implement a scalable clienteling strategy that differentiates your brand and creates a deep competitive moat.
  • Real-world examples of how AI-powered associates drive loyalty and significant business growth.

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