The speed of operations, explosion of digital ordering, and need for real-time data have upended the traditional tech foundation for restaurants. Join this session for a behind-the-scenes look at how an iconic restaurant brand developed a resilient network to help ensure it could support the digital operations of today - while setting the stage for future innovation. Thibault Roux, Chief Digital Officer for Burger King U.S. and Canada, will share his experience and insights on driving forward a long-term vision for digital transformation and the power of strategic technology partnerships.

Key Points:

• How the Burger King brand and QSR industry is evolving and the role technology plays
• How Burger King partnered with Comcast Business to rebuild its network foundation to meet guest, team member, and franchisee needs
• How an upgraded POS and resilient network helps ensure orders, payments, and guest touchpoints simply work.
• Keys to driving transformation: bringing digital and tech teams together, with clear accountability for apps, kiosks, and guest touchpoints, to deliver on DX vision
• How the resilience of today can set up the innovation of tomorrow