Session Topics

Lean into accelerated learning.
We’ve gathered the top retail minds to bring you unmatched learning opportunities packed into three incredible days.

The best ideas, straight from the top.

Tune into candid stories from the field, data-driven trends, expert insights and inspiring takes on creative problem-solving.

Past attendees can’t say enough about the many tips, tools and aha moments they’ve taken back to the office and immediately put into practice.

Check back soon to see the amazing NRF 2027 speaker lineup.

On stage at NRF - Retail's Big Show

NRF 2027 topics

Fast forward customer experiences

In a world of tap and go convenience, the gap between "I want" and "I have" shrinks by the minute. In response to customers’ need for speed, supply chains get faster and sales cycles get shorter. But what about the customer experience? At NRF 2027, hear how brands are making sure faster timelines don’t sacrifice customer care and satisfaction.

Operations at optimal speed

Future success requires retailers to balance the efficiency of internal operations with the convenience of customer-facing processes. Let NRF 2027 expert speakers help inspire new ways for your business to meet customer expectations while moving at the speed that keeps every facet of your operation running smoothly.

Business models building momentum

Setting and scaling the right business model becomes more challenging when pressed by accelerating timelines. Every company’s needs and goals are different. But at NRF 2027, you’ll hear from business and industry leaders with similar experiences and valuable take-home tips on everything from sales to marketing, merchandising to hiring.

Talent development in real time

Delivering on a fast forward approach to customer expectations takes a team of retail professionals with a solid set of skills and the right support to help them grow. Discover proven tactics for hiring, training and retaining the best talent to represent and elevate your brand.

Press play on tech and innovation

Technology is changing by the second, along with its direct impact on the retail landscape. How can you enhance and advance the use of AI, automation, virtual, mobile and more solutions that are redefining the buyer’s experience? At Retail’s Big Show, you’ll hear directly from the brands that are making it.

Leadership in motion

As the retail industry continues to see breakneck change, business leaders must think and act boldly to guide their companies to adapt and thrive. In these complex times, learn from the experts who’ve been there and done that. At NRF 2027, our speakers faced the same challenges and overcame them. Now they’re here to help you lead with vision and proven strategies.

Forward strategies in reverse logistics

Moving your business forward often calls for thinking in reverse. At NRF 2027, retailers, brands and manufacturers come together in search of greater cost-savings and profit potential via a well-defined returns management process. Here, you’ll learn the latest industry insights and best practices that will drive your returns, supply chain and circularity initiatives.

Future thinking for founders and entrepreneurs

Starting a new retail business? There’s only one place to go for the best education and unmatched industry connections. Come to NRF 2027 for the latest insights in customer experiences, business operations, technology solutions and much more. Discover everything you need to hit the ground running.