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Exhibitor Big Ideas

Smart commitment management with CLM: Lessons from Lands’ End & World Market

Retailers need smarter ways to manage commitments across capital projects, expenses, and supplier obligations. Hear how Lands’ End and World Market are using Raindrop’s Contract Lifecycle Management (CLM) to streamline delegation of authority, automate intake for capital and travel requests, and centralize reviews with IT, Legal, and Strategic Project teams. By digitizing contracts, renewals, and commercial obligations, they’ve improved visibility and control. The session closes with a preview of how AI will accelerate validation, cut cycle times, and bring new intelligence to commitment management.

Shannon Kreps
Shannon Kreps

VP Marketing

Raindrop

Duane Walz
Duane Walz

Senior Director, IT Planning

Lands' End

Terri Smith
Terri Smith

Vendor Management Specialist

World Market

Mayank Joshi
Mayank Joshi

Senior Customer Success

Raindrop

Raindrop