This session highlights how leading retailers are leveraging AI to transform frontline operations and elevate customer experiences. Hear first-hand accounts of their experience with AI, the tangible benefits achieved, and the practical challenges overcome. We’ll share key lessons learned from how to work with the fast-changing technology from the real-world AI rollouts, including best practices for adoption and maximizing value. Join us to discover how these innovative retail organizations are bridging the gap between AI and human-centric service on the front line.