Retail Store Tours

What's in-store for 2027?
Retail Store Tours are expert-led, highly curated walking tours of some of New York City’s top retail locations. Step inside and take a closer look at how these retail powerhouses are strategically using technology, store design, employee training and operational best practices to create more personalized and profitable in-store experiences.

Retail Store Tours can be purchased in the “Add-on Experiences” section of registration.

Retail Store Tour FAQs

Who can take a Retail Store Tour?
Store Tours are open to retailers only.

How do I purchase a Retail Store Tour?
Tours can be purchased in the "Add-on Experiences" section of registration at a cost of $180 per tour.

When take a Retail Store Tour?

  • Go behind the scenes and gain fresh perspectives

  • Discover how retailers are solving real-world challenges

  • Be inspired by emerging trends and technologies

  • Connect and network with fellow retail professionals 

What are the tour locations and schedules?
We’ll announce the 2027 Retail Store Tour lineup and schedule soon. Last year, attendees visited some of New York’s most cutting-edge retailers in iconic areas like SoHo, Fifth Avenue, Madison Avenue and the Flatiron District.

Retail Store Tours