< Full Agenda
Featured Session

The Power of Connection: How Sam’s Club Creates Meaningful Member Moments at Scale

From AI-powered scan-and-go technology to cashierless clubs and uniquely omni-enabled shopping in the club channel, discover how Sam’s Club is building deeper, smarter member relationships at scale. It’s about earning trust, delivering delight, and ensuring that membership is a clear, compelling choice.


Moderated by Jason “Retailgeek” Goldberg, this dynamic opening session will explore what it takes to build loyalty in a tech-driven world—where every touchpoint is a chance to connect.

Jason Goldberg
Jason Goldberg

EVP & Chief Commerce Strategy Officer

Publicis Groupe

Diana Marshall
Diana Marshall

EVP & Chief Experience Officer

Sam's Club