From AI-powered scan-and-go technology to cashierless clubs and uniquely omni-enabled shopping in the club channel, discover how Sam’s Club is building deeper, smarter member relationships at scale. It’s about earning trust, delivering delight, and ensuring that membership is a clear, compelling choice.

Moderated by Jason “Retailgeek” Goldberg, this dynamic opening session will explore what it takes to build loyalty in a tech-driven world—where every touchpoint is a chance to connect.