< Full Agenda
Featured Session

The power of connection: How Sam’s Club creates meaningful member moments at scale

From AI-powered scan-and-go technology to cashierless clubs and uniquely seamless shopping, discover how Sam’s Club is building deeper, smarter member relationships at scale. It’s about earning trust, delivering delight and ensuring that membership is a clear, compelling choice. Moderated by Jason “Retailgeek” Goldberg, this dynamic opening session will explore what it takes to build loyalty in a tech-driven world — where every touchpoint is a chance to connect.

Diana Marshall
Diana Marshall

EVP & Chief Experience Officer

Sam's Club

Jason Goldberg
Jason Goldberg

EVP & Chief Commerce Strategy Officer

Publicis Groupe