January 11: Opening Party
January 12–14: Conference & Expo
Jacob K. Javits Convention Center | NYC
Principal
Deloitte Consulting LLP
Bobby is a leader in Deloitte Digital’s Retail & Consumer Products practice.
He has nearly 20 years of Omnichannel, Retail & Digital operations, consulting and start-up experience in the US and abroad.
Bobby has worked for or served companies such as adidas, TOMS, Target, Google, Nordstrom/Trunk Club, Walmart.com, Macy’s, John Lewis, Google, Facebook, Adobe, Coca-cola, Macy’s, Wawa, Chipotle, Casey’s, Best Buy, The North Face, and Kohler. His focus area is driving pragmatic growth (aka incremental revenue in the next 3-5 quarters) through customer acquisition and retention across commerce, mobile app, digital marketing, in-store and loyalty platforms.
He also leads both Loyalty and Eminence / Research for Deloitte’s Retail and Consumer Products practice. He is a frequent author and speaker on consumer / retail trends, including his role as the host of the consumer podcast That Makes Cents (LINK).
Additionally, in 2012, Bobby co-founded and led Bucketfeet, a VC-backed global omni-channel retail startup which was sold in 2017, but still operates today.
3:00pm - 3:30pm
Javits North, Level 5, SAP Theatre
The retail landscape is undergoing a rapid transformation, driven by evolving customer expectations and innovative technologies. Foot Locker is at the forefront of this change with its Lace Up Plan, a strategic initiative designed to expand sneaker culture, power up its portfolio, deepen customer relationships and build best-in-class omni capabilities. Join Mary Dillon, President and CEO of Foot Locker, and Bobby Stephens, Principal at Deloitte Consulting LLP, for a candid fireside chat where they’ll discuss some of the strategies driving Foot Locker’s transformation, including leveraging data-driven insights, implementing a loyalty program to enhance both digital and physical experiences, improving the overall customer and associate experience, and driving profitable growth through an inclusive and diverse global brand platform known as “Heart of Sneakers.”