Fran Horowitz, CEO of Abercrombie & Fitch Co. and NRF’s 2026 Visionary Award recipient, has led one of retail’s most notable reinventions. Guided by a philosophy rooted in listening to the customer, empowering teams, and staying agile in a shifting marketplace, Horowitz has transformed A&F Co. into a modern, relevant business with globally iconic brands, including Abercrombie & Fitch and Hollister. Under her leadership, the company has embraced digital innovation, elevated its brand storytelling, and expanded its reach to new generations of customers, leading A&F Co. to 11 consecutive quarters of growth as of August 2025. She has also championed a culture of inclusivity and belonging, positioning A&F Co. as both a financial and cultural success story. In this fireside chat, hear how Horowitz’s leadership approach, grounded in authenticity, accountability and balance, continues to shape retail’s future and inspire leaders across the industry.
President, Merchant Services - U.S. Global Merchant and Network Services
American Express