Tomorrow’s customer journey is being rewritten by robotics. Whether guiding a shopper, delivering personalized service, or extending brand reach, robots are becoming essential touchpoints. In this talk, we’ll highlight the latest innovations and success stories where hospitality and retail leaders are using robotics to boost satisfaction, loyalty, and revenue.

Bring your earbuds + mobile device to this session! Session audio will be transmitted via a silent conferencing system. Use your own mobile device during the live session to access the audio feed. (Extra earbuds available, while supplies last.)