Exhibitor Big Ideas

Count on these sessions to help you make it count

The Retail's Big Show Expo contains multiple stages featuring Exhibitor Big Ideas sessions, where the industry’s brightest solution providers demo the latest products and share insightful case studies.

With 100+ sessions over three days, you'll be able to learn what technology is right for you and how other retailers have implemented it.

Exhibitor Big Ideas are included in both the Full Conference and Expo Only Passes, so no matter which one you choose, you can take advantage of these invaluable sessions.

Want to see what Exhibitor Big Ideas sessions are all about? Watch select full session videos from 2023.

Session at Big Show

Exhibitor Big Ideas Sessions

Sunday, January 14

10:15am10:45am
10:15am10:45amExhibitor Big Ideas

AI in retail: A comprehensive example of industry digital transformation

Cost effective solutions to standing up ecommerce operations

10:15am10:45am
Expo, Level 1, Expo Stage 1

Customization and personalization with YETI: How to get creative with your post-purchase experience

Innovative retail excellence: AI-driven network efficiency for exceptional customer engagement

Lessons from the C-Suite: Modernizing the in-store experience with unified commerce

10:15am10:45am
Expo, Level 1, Expo Stage 2
Chad Best

Chad Best

SVP of Customer Experience Operations
Lovesac
Brian Quill

Brian Quill

Vice President of Omni Technology
Under Armour
11:00am11:30am
11:00am11:30amExhibitor Big Ideas

Connecting the physical with the digital to create traceability and efficiency throughout the supply chain

Innovating at scale: How Carrefour reinvented its digital business with modern architecture

11:00am11:30am
Expo, Level 3, Expo Stage 3
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Ravi Bagal

Head, WW Business Development, Consumer Industries
Amazon Web Services

Navigating the data-driven ascent: How Floor & Décor is scaling new heights in retail success

11:00am11:30am
Expo, Level 1, Expo Stage 1
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Jared Brown

Senior Director of Information Technology & PMO
Floor & Decor

Streamlining your tech stack while accelerating digital transformation: Discussion with Radar and Michaels

11:00am11:30am
Expo, Level 1, Expo Stage 2

The secret to decreasing returns while simultaneously increasing AOV, CLV, and overall sales

1:00pm1:30pm
1:00pm1:30pmExhibitor Big Ideas

AI in action - Delivering value to online experiences

1:00pm1:30pm
Expo, Level 3, Expo Stage 5
Vanda Provato

Vanda Provato

Chief Marketing and Digital Officer
Liquor Control Board of Ontario

AI-powered personalized shopping experiences, from conversational commerce to customer service

Exhibitor Big Ideas Session produced by Zebra

Oriental Trading modernizes data for continuous improvement and consistency, delivering better customer experiences

Unifying network operations to modernize retail requirements with CarMax and Vera Wang

1:00pm1:30pm
Expo, Level 1, Expo Stage 2
Gerri Hinkel

Gerri Hinkel

Director of Solutions and Vertical Marketing
HPE Aruba Networking
Ken Shaffer

Ken Shaffer

VP, IT Enterprise Systems, Infrastructure Operations
CarMax
3:15pm3:45pm
3:15pm3:45pmExhibitor Big Ideas

Exhibitor Big Ideas Session produced by IBM

The evolution & expansion of ecommerce: Owned inventory, dropship & marketplace

The future of customer engagement technology: How AI, payments and more will enhance customer relationships

3:15pm3:45pm
Expo, Level 1, Expo Stage 2
Daniel Zanco

Daniel Zanco

Board Member, Consultant and Speaker
Omnibiz Consultoria

The journey so far - empowering team member mobility: Solving printer challenges and using AI to deliver superior customer experiences

3:15pm3:45pm
Expo, Level 3, Expo Stage 3
Glenn Allison

Glenn Allison

Vice President, Customer Facing Applications Development
Tractor Supply Company
Shash Anand

Shash Anand

Senior Vice President, Product Strategy
SOTI Inc.

Unlocking synergies between digital and stores: Dollar General's journey to personalization at scale

Monday, January 15

11:00am11:30am
11:00am11:30amExhibitor Big Ideas

Fostering retail growth and operational excellence: A collaborative journey with Pet Supplies Plus and Opterus

11:00am11:30am
Expo, Level 1, Expo Stage 2
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Kelly Mason

Manager Store Communications
Pet Supplies Plus

Harnessing loyalty? It starts with your internal customers

How Walmart Data Ventures and dunnhumby are accelerating the next evolution of customer centric decisions

Let’s get practical: Effective approaches to integrate AI/Machine Learning into existing retail systems without disruption

Reinvent yourself with unified commerce

11:00am11:30am
Expo, Level 3, Expo Stage 5
12:30pm1:15pm
12:30pm1:15pmExhibitor Big Ideas

Bridging the gap between technology and community to elevate the customer experience

12:30pm1:15pm
Expo, Level 1, Expo Stage 1
Purazar Gowadia

Purazar Gowadia

SVP & General Manager, Enterprise Solutions
Comcast Business Services
Emma Powers

Emma Powers

Executive Director - Enterprise Marketing
Comcast Business Services

How retail leaders define the store's role in unified commerce

12:30pm1:15pm
Expo, Level 3, Expo Stage 4
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Ray Etzo

Vice President, North America Retail
Cole Haan

Reshaping retail: C-level insights on transformative planning and supply chain management strategies

Retail forecasting: Unraveling consumer trends and unlocking growth opportunities

Strengthening the storefront: AEO Inc.'s blueprint for operational excellence

1:30pm2:00pm
1:30pm2:00pmExhibitor Big Ideas
2:15pm3:00pm
2:15pm3:00pmExhibitor Big Ideas

How LIDS solved their workforce puzzle: 5 tactics to maximize your labor for global expansion

How luxury retailers use marketplace to advance their ecommerce strategy while maintaining their DNA

Rite Aid, ALDO Group, and Cinemark are unlocking employee engagement and labor efficiency with Legion WFM

2:15pm3:00pm
Expo, Level 3, Expo Stage 4

Supercharging your retail strategies with data and AI plus 10 key insights from the omni-channel retail index

Unlocking intra-day pricing for real-time profits and price perception improvements

2:15pm3:00pm
Expo, Level 3, Expo Stage 3

Tuesday, January 16

10:15am11:00am
10:15am11:00amExhibitor Big Ideas
2:45pm3:15pm
2:45pm3:15pmExhibitor Big Ideas

ALDO Group’s AI journey: Inventory and fulfillment optimization with Fluent Order Management + AI

2:45pm3:15pm
Expo, Level 3, Expo Stage 3
Marc Chretien

Marc Chretien

VP of Post-Purchase Operations & Business Analytics
ALDO Group

Blending virtual and real-world environments to enhance retail experiences

2:45pm3:15pm
Expo, Level 3, Expo Stage 5

Exhibitor Big Ideas Session produced by Shiftsmart

Streamlining cross-team collaboration to unlock the hidden power of data

2:45pm3:15pm
Expo, Level 1, Expo Stage 2

Using First-Party Data and AI-driven strategies to optimize insights and enhance customer acquisition