Count on these sessions to help you make it count
The Retail's Big Show Expo contains multiple stages featuring Exhibitor Big Ideas sessions, where the industry’s brightest solution providers demo the latest products and share insightful case studies.
With 100+ sessions over three days, you'll be able to learn what technology is right for you and how other retailers have implemented it.
Exhibitor Big Ideas are included in both the Full Conference and Expo Only Passes, so no matter which one you choose, you can take advantage of these invaluable sessions.
Want to see what Exhibitor Big Ideas sessions are all about? Watch select full session videos from 2023.
Exhibitor Big Ideas Sessions
Sunday, January 14
10:15am–10:45am
10:15am–10:45amExhibitor Big Ideas
AI in retail: A comprehensive example of industry digital transformation
10:15am–10:45am
Expo, Level 3, Expo Stage 4
Cost effective solutions to standing up ecommerce operations
10:15am–10:45am
Expo, Level 1, Expo Stage 1
Brad Bell
Head of Sales
BrightDrop
Mark Ang
Co-Founder & CEO
GoBolt
Dustin Jones
Founder & CEO
United Commerce Group
Customization and personalization with YETI: How to get creative with your post-purchase experience
10:15am–10:45am
Expo, Level 3, Expo Stage 3
Innovative retail excellence: AI-driven network efficiency for exceptional customer engagement
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Lessons from the C-Suite: Modernizing the in-store experience with unified commerce
10:15am–10:45am
Expo, Level 1, Expo Stage 2
Nitin Mangtani
Founder & CEO
PredictSpring Inc
Chad Best
SVP of Customer Experience Operations
Lovesac
Brian Quill
Vice President of Omni Technology
Under Armour
11:00am–11:30am
11:00am–11:30amExhibitor Big Ideas
Connecting the physical with the digital to create traceability and efficiency throughout the supply chain
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Innovating at scale: How Carrefour reinvented its digital business with modern architecture
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Ravi Bagal
Head, WW Business Development, Consumer Industries
Amazon Web Services
Alex Soncini
Global CTO
VTEX
Navigating the data-driven ascent: How Floor & Décor is scaling new heights in retail success
11:00am–11:30am
Expo, Level 1, Expo Stage 1
Jared Brown
Senior Director of Information Technology & PMO
Floor & Decor
Streamlining your tech stack while accelerating digital transformation: Discussion with Radar and Michaels
11:00am–11:30am
Expo, Level 1, Expo Stage 2
Nick Patrick
Co-Founder and CEO
Radar
Bhaskar Mishra
Senior Vice President, Chief Product Officer
Michaels
The secret to decreasing returns while simultaneously increasing AOV, CLV, and overall sales
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Kristin Naragon
Chief Strategy & Marketing Officer
Akeneo
11:45am–12:15pm
11:45am–12:15pmExhibitor Big Ideas
Harness geospatial intelligence to enhance customer analytics and drive sustainable growth
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
How Amazon Web Services (AWS) enables business agility and innovation
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
Justin Honaman
Head, Worldwide Retail & Consumer Packaged Goods GTM
Amazon Web Services
Sebastian Barrios Mendoza
SVP of Technology
Mercado Libre
Olivier Gibert
Global CTO
Carrefour
Inclusion in-store: Pioneering the future of retail
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
Leverage AI to further facilitate inclusive payment in the Intelligent Era
11:45am–12:15pm
Expo, Level 1, Expo Stage 2
Shaping the future of work with Burlington Stores
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
1:00pm–1:30pm
1:00pm–1:30pmExhibitor Big Ideas
AI in action - Delivering value to online experiences
1:00pm–1:30pm
Expo, Level 3, Expo Stage 5
Vanda Provato
Chief Marketing and Digital Officer
Liquor Control Board of Ontario
Sheila Morin
CMO
Coveo
AI-powered personalized shopping experiences, from conversational commerce to customer service
1:00pm–1:30pm
Expo, Level 3, Expo Stage 4
Exhibitor Big Ideas Session produced by Zebra
1:00pm–1:30pm
Expo, Level 3, Expo Stage 3
Oriental Trading modernizes data for continuous improvement and consistency, delivering better customer experiences
Unifying network operations to modernize retail requirements with CarMax and Vera Wang
1:00pm–1:30pm
Expo, Level 1, Expo Stage 2
Gerri Hinkel
Director of Solutions and Vertical Marketing
HPE Aruba Networking
Ken Shaffer
VP, IT Enterprise Systems, Infrastructure Operations
CarMax
2:00pm–3:00pm
2:00pm–3:00pmExhibitor Big Ideas
Combatting organized retail crime with AI: Insights from Kroger and Jacksons Food
2:00pm–3:00pm
Expo, Level 1, Expo Stage 2
Exhibitor Big Ideas Session produced by Dell
2:00pm–3:00pm
Expo, Level 3, Expo Stage 4
How Hearst took a pragmatic composable approach to transform its business into a digital marketplace
2:00pm–3:00pm
Expo, Level 1, Expo Stage 1
How Hearst took a pragmatic composable approach to transform its business into a digital marketplace
How Office Depot stays on target by creating a modern store experience
2:00pm–3:00pm
Expo, Level 3, Expo Stage 3
Matthew Guiste
Global Retail Technology Strategist
Zebra Technologies
Alexandra Powers
Senior Manager of Communications, Culture, and Engagement
Office Depot
Retail’s AI revolution: How generative AI is transforming shopping
2:00pm–3:00pm
Expo, Level 3, Expo Stage 5
3:15pm–3:45pm
3:15pm–3:45pmExhibitor Big Ideas
Exhibitor Big Ideas Session produced by IBM
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
The evolution & expansion of ecommerce: Owned inventory, dropship & marketplace
The future of customer engagement technology: How AI, payments and more will enhance customer relationships
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
Daniel Zanco
Board Member, Consultant and Speaker
Omnibiz Consultoria
Maria Costa
Managing Director, Givex Latin America
Givex
Tiago Lemos
Head of Growth and Operations
iFood
The journey so far - empowering team member mobility: Solving printer challenges and using AI to deliver superior customer experiences
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Glenn Allison
Vice President, Customer Facing Applications Development
Tractor Supply Company
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
Unlocking synergies between digital and stores: Dollar General's journey to personalization at scale
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Unlocking synergies between digital and stores: Dollar General's journey to personalization at scale
Charlene Charles
Head of Operations, DG Media Network
Dollar General
4:00pm–4:30pm
4:00pm–4:30pmExhibitor Big Ideas
Data & AI give retailers commerce superpowers
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
Exhibitor Big Ideas Session produced by IBM
4:00pm–4:30pm
Expo, Level 3, Expo Stage 3
Google Cloud in retail with Julian Burnett
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
How Petmate partnered with Informatica to transform their business through data management
How to optimize the customer store experience with 360 data
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Monday, January 15
9:15am–10:00am
9:15am–10:00amExhibitor Big Ideas
How cybersecurity fuels transformation for Ulta Beauty and Kroger
9:15am–10:00am
Expo, Level 1, Expo Stage 1
JCPenney Success: What if you could solve your associate turnover & retention problems forever?
9:15am–10:00am
Expo, Level 3, Expo Stage 5
Steven Kramer
CEO and co-Founder
WorkJam
Andre Joyner
Chief Human Resources Officer
JCPenney
Oracle + Uber: Co-innovating to transform last mile delivery
9:15am–10:00am
Expo, Level 3, Expo Stage 3
P.F. Chang’s recipe for success: A unified HR and finance platform with built-in AI
Retail's next frontier: Actionable insights with GenAI on trusted data
9:15am–10:00am
Expo, Level 1, Expo Stage 2
10:15am–10:45am
10:15am–10:45amExhibitor Big Ideas
Empower the connected workforce to deliver superior customer experience
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Exhibitor Big Ideas Session produced by Mastercard
10:15am–10:45am
Expo, Level 3, Expo Stage 3
Lessons learned from powering $50 billion for the world’s greatest brands and retailers
10:15am–10:45am
Expo, Level 1, Expo Stage 1
Shifting from content to conversations: Unleashing the power of video commerce and AI
10:15am–10:45am
Expo, Level 1, Expo Stage 2
Chris Rupp
Chief Customer Officer
Victoria's Secret & Co.
Jason Holland
Chief Business Officer
Firework
Success story x Mattress Firm YOOBIC
10:15am–10:45am
Expo, Level 3, Expo Stage 4
Robyn Martin
Senior Director of Store Operations
Mattress Firm
11:00am–11:30am
11:00am–11:30amExhibitor Big Ideas
Fostering retail growth and operational excellence: A collaborative journey with Pet Supplies Plus and Opterus
11:00am–11:30am
Expo, Level 1, Expo Stage 2
Kelly Mason
Manager Store Communications
Pet Supplies Plus
Matthew Schuster
Director of Operations
Pet Supplies Plus
Harnessing loyalty? It starts with your internal customers
11:00am–11:30am
Expo, Level 1, Expo Stage 1
How Walmart Data Ventures and dunnhumby are accelerating the next evolution of customer centric decisions
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Let’s get practical: Effective approaches to integrate AI/Machine Learning into existing retail systems without disruption
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Reinvent yourself with unified commerce
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Tony DiPaolo
VP, Retail Solutions
Manhattan Associates
Shirley Gao
CDIO
Pacsun
11:45am–12:15pm
11:45am–12:15pmExhibitor Big Ideas
Expanding retail horizons with generative AI
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Mastering the art of omnichannel transformation, and understanding its business impact
11:45am–12:15pm
Expo, Level 1, Expo Stage 2
Point of sale protection insights, strategies, and opportunities
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
Putting generative AI to work today
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
The future of commerce is intelligent & connected
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
12:30pm–1:15pm
12:30pm–1:15pmExhibitor Big Ideas
Bridging the gap between technology and community to elevate the customer experience
12:30pm–1:15pm
Expo, Level 1, Expo Stage 1
Purazar Gowadia
SVP & General Manager, Enterprise Solutions
Comcast Business Services
Emma Powers
Executive Director - Enterprise Marketing
Comcast Business Services
How retail leaders define the store's role in unified commerce
12:30pm–1:15pm
Expo, Level 3, Expo Stage 4
Nikki Baird
VP, Strategy
Aptos
Michael Hines
VP, Direct to Consumer Digital Technology
Cole Haan
Ray Etzo
Vice President, North America Retail
Cole Haan
Reshaping retail: C-level insights on transformative planning and supply chain management strategies
12:30pm–1:15pm
Expo, Level 3, Expo Stage 3
Reshaping retail: C-level insights on transformative planning and supply chain management strategies
Retail forecasting: Unraveling consumer trends and unlocking growth opportunities
Strengthening the storefront: AEO Inc.'s blueprint for operational excellence
12:30pm–1:15pm
Expo, Level 3, Expo Stage 5
1:30pm–2:00pm
1:30pm–2:00pmExhibitor Big Ideas
Exhibitor Big Ideas Session produced by Ariadne Maps
1:30pm–2:00pm
Expo, Level 1, Expo Stage 2
Verlin Youd
SVP, Americas
Ariadne Maps GmbH
Jay Shields
SVP Sales & Customer Success
Pomeroy
Exhibitor Big Ideas Session produced by Treasure Data
1:30pm–2:00pm
Expo, Level 3, Expo Stage 5
Secrets to successful (and sustainable!) associate tech adoption
The future of loyalty – Leveraging digital innovation to attract and retain customers
1:30pm–2:00pm
Expo, Level 3, Expo Stage 3
Lin Dai
CEO and Co-founder
Superlogic
Erin Frankcombe
Vice President and General Manager of Amex Offers & Business Insights
American Express
Titan conquers inventory and distribution pain points with agile OMS
1:30pm–2:00pm
Expo, Level 3, Expo Stage 4
Jeff Hill
Sr. Director, Supply Chain
Titan Brands
Craig Moore
Vice President, Sales
Koerber Supply Chain Software
2:15pm–3:00pm
2:15pm–3:00pmExhibitor Big Ideas
How LIDS solved their workforce puzzle: 5 tactics to maximize your labor for global expansion
2:15pm–3:00pm
Expo, Level 1, Expo Stage 1
How luxury retailers use marketplace to advance their ecommerce strategy while maintaining their DNA
2:15pm–3:00pm
Expo, Level 3, Expo Stage 5
How luxury retailers use marketplace to advance their ecommerce strategy while maintaining their DNA
Adrien Nussenbaum
Co-Founder and Co-CEO
Mirakl
RJ Cilley
COO
Saks Fifth Avenue
Rite Aid, ALDO Group, and Cinemark are unlocking employee engagement and labor efficiency with Legion WFM
2:15pm–3:00pm
Expo, Level 3, Expo Stage 4
Sanish Mondkar
Founder and CEO
Legion Technologies
Christopher Frey
Director, Workforce Management
Cinemark
Francois Paquin
Senior Operations Manager
The ALDO Group
Supercharging your retail strategies with data and AI plus 10 key insights from the omni-channel retail index
2:15pm–3:00pm
Expo, Level 1, Expo Stage 2
Unlocking intra-day pricing for real-time profits and price perception improvements
2:15pm–3:00pm
Expo, Level 3, Expo Stage 3
Matthew Pavich
Sr. Director, Retail Innovation
Revionics
Partap Sandhu
Head of Pricing
REMA 1000
3:15pm–3:45pm
3:15pm–3:45pmExhibitor Big Ideas
AI-powered retail: Strategies for monetizing predictive technologies
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
Kristin Howell
Global Vice President, Retail Marketing & Merchandising
SAP
Checkout-free apparel shopping: New applications of Just Walk Out technology
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Powering the future of customer and employee experiences
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Retail marketplace monetization: How marketplace 2.0 maximizes profits
RFID: The key to digitizing loss prevention
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
4:00pm–4:30pm
4:00pm–4:30pmExhibitor Big Ideas
Attract Prime members and grow your ecommerce business on more channels
4:00pm–4:30pm
Expo, Level 3, Expo Stage 3
Exhibitor Big Ideas Session produced by Anaplan
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
Power resiliency in your supply chain network with location
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
The 5G era of retail: Increase customer engagement with hyper-personalized shopping experiences and smart stores
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Top 5 ways to build lifelong customer loyalty with data and AI
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
Jenna Posner
Chief Digital Officer
Solo Stove
Katie Wheeler
Director, Product Marketing
Salesforce
Tuesday, January 16
9:15am–9:45am
9:15am–9:45amExhibitor Big Ideas
Lower prices, higher quality: Discovering the hidden potential in store execution
9:15am–9:45am
Expo, Level 1, Expo Stage 1
Mark Kotcher
Senior Vice President, Field Sales & Marketing
Save A Lot
Stan Zylowski
Co-founder and Chairman
Movista
Meet "WDD" - the forecasting cheat code retailers use to boost sales
9:15am–9:45am
Expo, Level 3, Expo Stage 5
Payment orchestration that matters
9:15am–9:45am
Expo, Level 3, Expo Stage 4
The REAL impact of returns on your bottom line and the customer experience
9:15am–9:45am
Expo, Level 3, Expo Stage 3
The six challenges retailers need to master for success in 2024
9:15am–9:45am
Expo, Level 1, Expo Stage 2
10:15am–11:00am
10:15am–11:00amExhibitor Big Ideas
Achieving omni-channel excellence through digital
10:15am–11:00am
Expo, Level 1, Expo Stage 2
How a national retail chain built a technology foundation to drive insights & power next-gen experiences
10:15am–11:00am
Expo, Level 1, Expo Stage 1
Purazar Gowadia
SVP & General Manager, Enterprise Solutions
Comcast Business Services
Emma Powers
Executive Director - Enterprise Marketing
Comcast Business Services
Maximizing store potential: How PacSun, TravisMathew, & Visionworks build a thriving retail culture
10:15am–11:00am
Expo, Level 3, Expo Stage 4
Revolution or evolution: Generative AI’s role in transforming online retail
10:15am–11:00am
Expo, Level 3, Expo Stage 3
Technology innovations transforming the customer experience: What to know & how to get there
10:15am–11:00am
Expo, Level 3, Expo Stage 5
11:30am–12:30pm
11:30am–12:30pmExhibitor Big Ideas
Building your data foundation with Snowflake
11:30am–12:30pm
Expo, Level 3, Expo Stage 5
Exhibitor Big Ideas Session produced by Lenovo
11:30am–12:30pm
Expo, Level 3, Expo Stage 3
Gamestop’s quest for modern operations: How unified tech & AI transformed their frontline experience
11:30am–12:30pm
Expo, Level 1, Expo Stage 2
Gamestop’s quest for modern operations: How unified tech & AI transformed their frontline experience
Matthew Goodfriend
Senior Manager of Learning and Development
GameStop
Navigating compliant commerce: 5 strategies for removing barriers to retail growth
11:30am–12:30pm
Expo, Level 1, Expo Stage 1
RFID unleashed: Levi's & PacSun's bold vision for the future of retail
11:30am–12:30pm
Expo, Level 3, Expo Stage 4
Michael Relich
Board Member
PACSUN
Ailen Bilharz
Head of North America
Nedap
Kirsten L'Orange
VP of Global Direct to Consumer Omnichannel Productivity
Levi Strauss & Co.
1:00pm–1:45pm
1:00pm–1:45pmExhibitor Big Ideas
How better data is helping retailers run leaner, smarter stores
1:00pm–1:45pm
Expo, Level 1, Expo Stage 1
Inventory optimization masterclass: Learn strategic insights from award-winning executives of GNC and Tailored Brands
1:00pm–1:45pm
Expo, Level 3, Expo Stage 5
Leveraging condition monitoring and RTLS to prevent loss & fraud, recapture revenue by SmartSense
1:00pm–1:45pm
Expo, Level 3, Expo Stage 3
Retail price optimization: Balancing profitability and customer value in the digital age
1:00pm–1:45pm
Expo, Level 3, Expo Stage 4
Prashant Agrawal
CEO
Impact Analytics
Scott Corder
VP of Pricing and Promotions
Big Lots Stores
Scaling modern fashion eCommerce from 0 to 5 billion in GTV in 9 years
2:00pm–2:30pm
2:00pm–2:30pmExhibitor Big Ideas
Case study: How the marketplace model is making AI more accessible
Harnessing the power of omnichannel commerce with BigCommerce and Feedonomics
2:00pm–2:30pm
Expo, Level 3, Expo Stage 3
How PepsiCo is creating AI-enabled fulfillment and distribution centers from the edge to cloud
2:00pm–2:30pm
Expo, Level 1, Expo Stage 2
How Slack drives intelligent productivity for brands and retailers
2:00pm–2:30pm
Expo, Level 3, Expo Stage 5
Personalization at Scale: How Macy’s is driving customer experience transformation
2:00pm–2:30pm
Expo, Level 3, Expo Stage 4
Olivia Kwon Best
Digital Strategy Group GM for Retail and Consumer Goods
Adobe
Bennett Fox-Glassman
SVP, Customer Journey
Macy's
2:45pm–3:15pm
2:45pm–3:15pmExhibitor Big Ideas
ALDO Group’s AI journey: Inventory and fulfillment optimization with Fluent Order Management + AI
2:45pm–3:15pm
Expo, Level 3, Expo Stage 3
Jamie Cairns
Chief Strategy Officer
Fluent Commerce
Nicola Kinsella
SVP Global Marketing
Fluent Commerce
Marc Chretien
VP of Post-Purchase Operations & Business Analytics
ALDO Group
Blending virtual and real-world environments to enhance retail experiences
2:45pm–3:15pm
Expo, Level 3, Expo Stage 5
Nicolas Avila
Chief Technology Officer of North America
Globant
Shobhit Gupta
Vice President of Engineering
Stanley Black & Decker
Exhibitor Big Ideas Session produced by Shiftsmart
2:45pm–3:15pm
Expo, Level 1, Expo Stage 1
Streamlining cross-team collaboration to unlock the hidden power of data
Using First-Party Data and AI-driven strategies to optimize insights and enhance customer acquisition
2:45pm–3:15pm
Expo, Level 3, Expo Stage 4