Shannon Flanagan

Shannon has been “retailing it” since college. She’s worked in stores and as a merchant, management consultant, sales leader, and general manager. She has served as an executive with Gap Inc., Lands’ End, and Macy’s, leading strategic initiatives, and has partnered with hyper-growth startups to Fortune 500 companies through her work with Accenture, Slalom, Talkdesk, and Writer. Shannon is a four-time RETHINK Retail Top Influencer, a RetailWire BrainTrust member, and a partner with the Retail AI Council.

Shannon is also a community builder, nonprofit founder, speaker, author, and advocate for women and mental health. She founded Retail Women in Tech, a community dedicated to empowering women and allies passionate about retail and tech and Retail Connections, a nonprofit ecosystem based on radical inclusion, where every level and function is seen, supported, and equipped to do the best work of their careers so our industry as a whole can rise. She also serves on the UN Global Mental Health Taskforce.

Shannon believes it’s time to redefine success. Not by title, status, or money, but by fulfillment, belonging, and impact. She is deeply committed to creating the conditions for people to thrive in all that she does.