Agenda

Monday, January 15

7:45am8:15am

Donut dunk

7:45am8:15am
Javits North, Level 5
Start the day off with donuts and coffee before grabbing a seat at the opening Keynote session.
8:00am10:00pm

NRF Retail Week | Monday, January 15

8:00am10:00pm
Surrounding NRF: Retail’s Big Show each year, NRF Retail Week is a celebration of parties, high-profile partner events, innovative store tours, experiential tech, workshops, educational sessions and more. Preview it all with NRF Retail Week, where NR ...
8:15am9:00am

From winning championships to championing business: How Earvin “Magic” Johnson built success from the ground up

8:15am9:00am
Javits North, Level 5, SAP Theatre
Please note: Members of the media may take notes but may not record audio or video, or take photographs in this session. NBA Hall of Famer and member of the original Dream Team, Earvin “Magic” Johnson has become one of the most powerful and respected ...
9:00am9:30am

The Visionary 2024: DICK’S Sporting Goods Executive Chairman Ed Stack in conversation with NRF President and CEO Matthew Shay

9:00am9:30am
Javits North, Level 5, SAP Theatre
Starting his retail career at a young age, executive chairman Ed Stack has led DICK’S Sporting Goods through decades of remarkable growth with tremendous business acumen and ingenuity. His story demonstrates how the retail industry is unmatched in it ...
9:00am5:00pm
9:00am5:00pmExpo

Expo open

9:00am5:00pm
Expo, Level 1 and 3
With 1,000+ exhibitors and 100+ sessions including special pavilions and hands-on activations, retailers who want to make it matter always make it to the Expo. Explore the latest in technology, learn about innovative new solutions and connect with th ...

Foodservice Innovation Zone

9:00am5:00pm
Level 1, Special Events Hall
Step into the future at the Foodservice Innovation Zone, an interactive exploration of the technologies and innovations transforming the customer foodservice experience. Featuring: 50+ food tech-focused booths A stage with sessions led by industry le ...

NRF Innovation Lab

9:00am5:00pm
River Pavilion
The NRF Innovation Lab showcases new-to-market technology including the latest applications in artificial intelligence, augmented reality, machine learning, facial recognition, robotics and more. This immersive exhibit tracks the latest developments ...

Startup Hub

9:00am5:00pm
Expo, Level 1
From AI and AR to machine learning, robotics and more, the Startup Zone lets you get hands-on with new and emerging tech from the industry's best startups.
9:15am10:00am
9:15am10:00amExhibitor Big Ideas

Explore the next frontier of AI-powered retail analytics: A cross-industry discussion

9:15am10:00am
Expo, Level 1, Expo Stage 2
Imagine being able to answer any business question without the need to open a report or engage an analyst. Now imagine if everyone in your organization had that superpower. This is the promise of Generative AI. Leveraging a semantic layer, trusted da ...
Nena Pidskalny

Nena Pidskalny

Director, Supply Chain Strategy & Planning
Federated Co‑operatives Limited

How cybersecurity fuels transformation for Ulta Beauty and Kroger

9:15am10:00am
Expo, Level 1, Expo Stage 1
Join industry thought leaders as they discuss cyber threats facing retailers today and how the right security strategy can fuel business transformation. Wendi Whitmore SVP of Unit 42 at Palo Alto Networks, will join Ulta Beauty CISO, Diane Brown; Nic ...

JCPenney Success: What if you could solve your associate turnover & retention problems forever?

9:15am10:00am
Expo, Level 3, Expo Stage 5
According to the U.S. Bureau of Labor Statistics, in the retail industry, there are currently 5.5 million more job openings than workers to fill them. Join Andre Joyner, CHRO, JCPenney, and WorkJam, the world’s first digital frontline workplace, to l ...

Oracle + Uber: Co-innovating to transform last mile delivery

9:15am10:00am
Expo, Level 3, Expo Stage 3
75% of consumers now expect express delivery, with 72% more likely to reorder from companies offering it. But how can retailers keep up with increasing consumer demands without sacrificing profit margins? The key is understanding customer, product, e ...
Jordan  K. Speer

Jordan K. Speer

Research Director, Worldwide Retail Product Sourcing, Fulfillment and Sustainability Strategies
IDC

P.F. Chang’s recipe for success: An intelligent platform for HR, workforce management and finance

9:15am10:00am
Expo, Level 3, Expo Stage 4
The retail and hospitality industries have shown resilience in navigating numerous headwinds–from labor shortages and fluctuating demand, to rising operational costs and increasing customer expectations. Join this session to hear how global Asian cul ...
9:30am10:00am

Beauty redefined: How Ulta Beauty is shaping how the world sees beauty inside and out

9:30am10:00am
Javits North, Level 5, SAP Theatre
Over the years, the role of beauty and cosmetics has evolved far beyond what people put on to look their best. Today, it’s a powerful tool with transformative capabilities that can inform consumer behaviors, drive innovation, cultivate communities, a ...
10:00am10:30am

Snack attack

10:00am10:30am
Javits North, Level 4
Stay energized for the day and connect with colleagues while enjoying a snack and drink between sessions.

Composable commerce is unleashing the full potential of artificial intelligence

10:00am10:30am
River Pavilion, goTRG Stage
In 2023, generative AI has taken the world by storm overnight. It has transformed retail, helping brands boost sales and win the hearts of their customers like never before. Use cases vary from hyper-optimization (ex., automating segmentation and cus ...
Smita Katakwar

Smita Katakwar

Senior Vice President of Technology
Wegmans Food Markets Inc.
10:15am10:45am
10:15am10:45amExhibitor Big Ideas

Empower the connected workforce to deliver superior customer experience

10:15am10:45am
Expo, Level 3, Expo Stage 5
Empower the connected workforce to deliver what customers crave: the products, knowledgeable, friendly service and a hassle-free shopping experience. Join executive team from Schnucks, Chief Data and Deputy Chief Information Officer, Tom Henry, and V ...
Kim Anderson

Kim Anderson

Vice President of Operations Support
Schnuck Markets, Inc
Tom Henry

Tom Henry

Chief Data Officer & Deputy CIO
Schnuck Markets, Inc
Kevin Coupe

Kevin Coupe

Content Guy for MorningNewsBeat.com
Morning News Beat

Empowering frontline teams: How Mattress Firm's retail ops and IT partnered for success

10:15am10:45am
Expo, Level 3, Expo Stage 4
Join Mattress Firm as they map their journey to operational excellence. In this session Mattress Firm will explore the impact YOOBIC has made streamlining operations, enabling real-time visibility into field execution, and empowering frontline teams ...

Getting beyond the buzz to the bottom line: Data-backed strategies driving predictable success

10:15am10:45am
Expo, Level 3, Expo Stage 3
Retailers and manufacturers know that incorporating data into their decision-making is no longer optional, but essential. With so many different data sources and technologies to consider, it can be overwhelming to identify the most practical, yet imp ...

How to better “Love your customer” by Firework and Victoria’s Secret & Co.

10:15am10:45am
Expo, Level 1, Expo Stage 2
Join us as Chris Rupp, Chief Customer Officer of Victoria's Secret & Co., shares her unwavering commitment to customer-centricity through technological advancement. Hosted by Jason Holland, Chief Business Officer of Firework, this discussion will ...
Chris Rupp

Chris Rupp

Chief Customer Officer
Victoria's Secret & Co.

Lessons learned from powering $50 billion for the world’s greatest retailers and brands

10:15am10:45am
Expo, Level 1, Expo Stage 1
In this session, we’ll share lessons learned from helping the world’s greatest retailers and brands win by building profitable e-commerce businesses. Hear how to grow your top line and bottom line, scale faster in a world of asset-light e-commerce mo ...
10:15am12:15pm

Expo tours

10:15am12:15pm
Level 1, Room 1A 03
Separate registration and additional fee required. For retailers only. Looking for specific products to enhance your business? Take advantage of curated, expert-led Expo Tours developed for retailers. Tours showcase exhibitors on the cutting edge of ...
10:30am11:00am

Special celebrity appearance in the Food Innovation Zone - Meet Jon Taffer of Taffer's Tavern

10:30am11:00am
Special Events Hall, Level 1
Come to the Food Innovation Zone to meet special celebrity guest Jon Taffer from Taffer's Tavern and Bar Rescue! Most people know Jon Taffer as a larger-than-life television personality who takes a no-holdsbarred approach to helping hotels, restauran ...
10:30am11:00amFeatured Session

Everything in retail has changed - have stores kept up?

Retail world tour: Get inspired by Nike and retail innovators around the globe

The Golden Age of retail media networks: How physical retail is unlocking RMNs' full potential

11:00am11:30am

Unveiling automation's wow factor with Invafresh

11:00am11:30am
Level 1, Special Events Hall, Amazon Pay Stage
Join Invafresh in an engaging discussion that explores how grocery retailers are leveraging automation to optimize their operations, resulting in increased revenue, reduced food waste, and a remarkable shopping experience that has customers exclaimin ...
Pat Iannotti

Pat Iannotti

Director of Retail Operations
Price Chopper/Market32
11:00am11:30amExhibitor Big Ideas

Fostering retail growth and operational excellence: A collaborative journey with Pet Supplies Plus and Opterus

11:00am11:30am
Expo, Level 1, Expo Stage 2
Demonstrated operational excellence at Pet Supplies Plus working with their partner, Opterus. Aggressive yearly new store growth. Effective operational management of corporate and franchise stores. Successful acquisition of incremental retail brands ...
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Kelly Mason

Manager Store Communications
Pet Supplies Plus

Harnessing loyalty? It starts with your internal customers

11:00am11:30am
Expo, Level 1, Expo Stage 1
You can’t tap into customer loyalty without an equally loyal employee base - a mantra rue21 knows well. The customer-obsessed apparel retailer is equally obsessed with their associates (their “internal customer” as they call them), and is constantly ...

How Walmart Data Ventures and dunnhumby are accelerating the next evolution of customer centric decisions

11:00am11:30am
Expo, Level 3, Expo Stage 4
Join Linda Lomelino, Senior Director, Product Management at Walmart Data Ventures and dunnhumby as they discuss how these two retail and insights powerhouses are helping to accelerate the next evolution of commerce analytics. Attendees will receive a ...
Erich Kahner

Erich Kahner

Director of Customer Strategy & Insights
dunnhumby
Linda Lomelino

Linda Lomelino

Senior Director, Product Management at Walmart Data Ventures
Walmart

Let’s get practical: Effective approaches to integrate AI/Machine Learning into existing retail systems without disruption

11:00am11:30am
Expo, Level 3, Expo Stage 3
AI is a crucial technology in retail today. Whether you are just getting started or looking to advance your AI/ ML capabilities, there are many obstacles and potential roadblocks to overcome. From data organization and resources, to proper planning a ...

Reinvent yourself with unified commerce

11:00am11:30am
Expo, Level 3, Expo Stage 5
With a fast-transforming retail ecosystem, retailers need to stay ahead of trends to offer exceptional in-store and digital customer experiences to drive brand loyalty, increased profitability while also doing their bit towards sustainability. Walk a ...
11:20am11:50am
11:20am11:50amFeatured Session

Advancing next-generation seamless commerce: A discussion with Lowe’s

Digital strategies to decode Gen Z

Pathways to long term economic growth

11:30am12:00pm

Luxury reimagined: Crafting community spaces for next-gen shoppers

11:30am12:00pm
River Pavilion, goTRG Stage
From an iconic past to an innovative present, discover how one luxury retailer’s “smaller format” concept is embracing a new generation of fashionistas with a curated, discovery-driven shopping experience. Consumer insights and trends are encouraging ...
11:30am1:30pm

Food & Drink

11:30am1:30pm
HUNGRY? Check out the food options in the Javits:Level 1 Nibble & Graze Food Court | Across from Special Events Hall Seating and concessions | Hall 1EExpo | Level 1 South of the Border | Back of 300 aisle Taste of New York (Kosher available) | Ba ...
11:45am12:15pm
11:45am12:15pmExhibitor Big Ideas

Bring joy to the shopping experience and unlock customer-centricity with AI

11:45am12:15pm
Expo, Level 3, Expo Stage 4
Retailers have seen tremendous change in what customers expect from their shopping experiences and what is required to build loyalty. To meet evolving customer demand, retailers are turning to generative and conversational AI to help them build more ...
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Ilana Santone

SVP of Digital & Connected Retail
Canadian Tire Corporation

Innovative protection solutions for merchants amidst a changing delivery landscape

11:45am12:15pm
Expo, Level 1, Expo Stage 1
In this session, Cover Genius will speak with Shippo, the leading shipping platform for modern e-commerce, about the importance of enhanced protection for merchants. From the rising rates of porch piracy, fraud concerns and a busy returns season, ret ...
Kyle Keogh

Kyle Keogh

Chief Business Officer - Americas
Cover Genius

Mastering the art of omnichannel transformation, and understanding its business impact

11:45am12:15pm
Expo, Level 1, Expo Stage 2
Omnichannel transformation is hard to pull off. Technology is an important tenet of change and is critical in helping brands transform their operations to create unified shopping experiences that create profitable stores, top performing store associa ...
Katia Berlin

Katia Berlin

VP Strategy & Business Transformation
APP Group (Mackage / Soia & Kyo)
Ron Ijack

Ron Ijack

SVP, Head of Information Technology
Roots

Putting generative AI to work today: A panel discussion with Carrefour, Lowe's and Victoria's Secret

11:45am12:15pm
Expo, Level 3, Expo Stage 5
Generative AI has the potential to transform businesses across industries. In this session, we will share Google Cloud's perspective on generative AI that can help drive value for retailers. The session will also feature senior leaders from Carrefour ...
Chandhu Nair

Chandhu Nair

Senior Vice President - Data and AI, Customer and Marketing Technology
Lowe's Inc.
Amy Eschliman

Amy Eschliman

Managing Director, Strategic Consumer Industries, Retail
Google Cloud
Jessyn Katchera

Jessyn Katchera

Executive Director - Head of E-Commerce France & Group | Board Member
Carrefour

The generative AI commerce revolution: 3 ways to get ahead

11:45am12:15pm
Expo, Level 3, Expo Stage 3
Delivering the right products at the right time and place, is essential in a competitive market that is harder than ever to attract and convert shoppers. Join fabric and industry-leading retailers to discuss how to approach innovations like generativ ...
Jon Reily

Jon Reily

SVP, Commerce & Loyalty Centers of Excellence
Bounteous
12:00pm12:30pm

Food for thought: bartaco delights customers through checkout optimization with Amazon Pay

12:00pm12:30pm
Level 1, Special Events Hall, Amazon Pay Stage
This session includes a boxed lunch for attendees while supplies last, first-come, first served. bartaco is revolutionizing the dine-in restaurant experience and empowering guests to take control, making it more convenient than ever to order and pay ...
12:00pm1:00pm

Prospects and perspectives on the U.S. economy (registered press and analysts only)

12:00pm1:00pm
Press office, Level 1, 1C 03
Open to registered press and analysts only. Lunch provided first-come, first-served. There is considerable divergence over what might happen in 2024 in terms of economic growth, inflation and interest rates. NRF’s chief economist Jack Kleinhenz, Ph.D ...
Brian Nagel

Brian Nagel

Senior Research Analyst and Managing Director
Oppenheimer & Company
12:10pm12:40pm
12:10pm12:40pmFeatured Session

Harnessing data to stay connected to consumers

Modern retail is rocket science - how can we deal with the complexity?

Passing the baton: Traditional retail execs take the reins at digitally native brands

12:30pm1:00pm

Special celebrity appearance in the Food Innovation Zone - Meet Robert Irvine from Restaurant Impossible

12:30pm1:00pm
Special Events Hall, Level 1
Come to the Food Innovation Zone to meet special celebrity guest Robert Irvine from Restaurant Impossible! Robert Irvine is a world-class chef and entrepreneur, and a tireless philanthropic supporter of our nation’s military. The host of Food Network ...
12:30pm1:15pm
12:30pm1:15pmExhibitor Big Ideas

Bridging the gap between technology and community to elevate the customer experience

12:30pm1:15pm
Expo, Level 1, Expo Stage 1
Food is at the heart of every neighborhood, technology is at the center of every retailers’ customer experience, and giving back to our communities often requires a blend of strategic partnerships, next-generation technologies, and a vision for the f ...
Emma Powers

Emma Powers

Executive Director - Enterprise Marketing
Comcast Business
Bob Perry

Bob Perry

Director, Retail Media Network
NBC Universal

How retail leaders define the store's role in unified commerce

12:30pm1:15pm
Expo, Level 3, Expo Stage 4
Stores are here to stay and remain a central part of retailers’ unified commerce strategies. But executing on technology that can truly maximize on the opportunity every time a consumer walks into a store is more difficult than ever. Hear from an Apt ...
Ray Etzo

Ray Etzo

Vice President, North America Retail
Cole Haan

Reshaping retail: C-level insights on transformative planning and supply chain management strategies

12:30pm1:15pm
Expo, Level 3, Expo Stage 3
In this high-powered session, join Mikko Kärkkäinen, CEO and Co-Founder of RELEX Solutions as he collaborates with a distinguished panel of retail executives and industry experts. The session will delve into the pivotal challenges dominating in retai ...

Retail forecasting: Unraveling consumer trends and unlocking growth opportunities

12:30pm1:15pm
Expo, Level 1, Expo Stage 2
To thrive in retail’s fast-paced and competitive landscape of rapidly shifting consumer preferences, economic fluctuations, and technological advancements, accurate forecasting is a must. This panel brings together experts from various domains to pre ...
Kyle Molloy

Kyle Molloy

Director of Analytics & Inventory Management
JoAnn

Strengthening the storefront: AEO Inc.'s blueprint for operational excellence

12:30pm1:15pm
Expo, Level 3, Expo Stage 5
Learn the secrets behind the American Eagle (AE) and Aerie brand's thriving store experience. Join Marc Lambo, VP of Store Operations at AEO Inc., as he sheds light on building a unified team vision, creating effective feedback loops, and adapting to ...
Marc Lambo

Marc Lambo

VP- Associate Experience & Customer Care at AEO
American Eagle Outfitters & Aerie
12:30pm2:30pm

Expo tours

12:30pm2:30pm
Level 1, Room 1A 03
Separate registration and additional fee required. For retailers only. Looking for specific products to enhance your business? Take advantage of curated, expert-led Expo Tours developed for retailers. Tours showcase exhibitors on the cutting edge of ...
1:00pm1:30pm

Driving optimal decision-making in fresh grocery

1:00pm1:30pm
Level 1, Special Events Hall, Amazon Pay Stage
Fresh merchandising, operations, and supply chain are all interrelated and dependent on one another to effectively accomplish the job to be done – maximize profits by getting high-quality fresh food into customers' baskets as quickly as possible at t ...
1:00pm1:30pmFeatured Session

Transforming frontline operations: How AutoZone and PetSmart are redefining employee experience

Transforming retail: Harnessing AI and computer vision for innovation and shrink reduction

The future of last mile delivery: Leading the way with drone technology

1:00pm1:30pm
River Pavilion, goTRG Stage
We all know it: the last mile of retail delivery is the most complex. The costs are untenable, roads are increasingly congested, and inefficiencies plague both the customer experience and the retailer’s bottom line. At the same time, customers expect ...
1:30pm2:00pm
1:30pm2:00pmExhibitor Big Ideas

A lesson in successful (and sustainable) change management at scale

1:30pm2:00pm
Expo, Level 1, Expo Stage 1
To get locations doing the right thing quickly and consistently, retailers need to get really good at driving behavioral change at scale. Particularly with the rise of AI, sustainable change management is essential to adopting and capitalizing on the ...

From vision to reality: Making customer data click in retail

1:30pm2:00pm
Expo, Level 3, Expo Stage 5
This session focuses on the practical reality of launching a successful customer data project. While the opportunity and vision of these initiatives are widely acknowledged, the real challenge lies in their execution. This discussion will explore key ...
Zack Wenthe

Zack Wenthe

Director of Customer Marketing and Thought Leadership
Treasure Data

The future of loyalty – Leveraging digital innovation to help attract and retain customers

1:30pm2:00pm
Expo, Level 3, Expo Stage 3
Consumers are becoming increasingly digitally savvy and have come to expect an exceptional level of personalization in their retail experiences. How can companies keep up with the trend? Join American Express, Superlogic, and industry experts for a r ...
Erin Frankcombe

Erin Frankcombe

Vice President and General Manager of Amex Offers & Business Insights
American Express

The power of understanding customer & associate journeys in your store

1:30pm2:00pm
Expo, Level 1, Expo Stage 2
Understanding store customer journeys is more important that ever before and required to deliver true omnichannel experiences. Come hear innovative retailers talk about how understanding their customer and associate journeys - and the technology they ...

Titan conquers inventory and distribution pain points with agile OMS and process driven WMS

1:30pm2:00pm
Expo, Level 3, Expo Stage 4
Join Titan Brands, a global fitness online retailer, to understand how they took control of their supply chain and eCommerce to enhance the customer experience. An agile order management system, coupled with a state-of-the-art warehouse management sy ...
Jeff Hill

Jeff Hill

Sr. Director, Supply Chain
Titan Brands
Craig Moore

Craig Moore

Vice President, Sales
Koerber Supply Chain Software
2:00pm2:30pm

Retail disruptors: A conversation with Shopify President Harley Finkelstein, BÉIS Travel Founder and Chief Brand Officer Shay Mitchell, and Glossier CEO Kyle Leahy

2:00pm2:30pm
Javits North, Level 5, SAP Theatre
BÉIS was founded on Shopify five years ago and has quickly become the go-to DTC brand for luggage and travel accessories through their innovative digital marketing and product that prioritizes form and function at a competitive, yet accessible price. ...

The journey ahead – Generative AI in retail: Empowering team members and supporting customers like never before

2:00pm2:30pm
River Pavilion, goTRG Stage
Tractor Supply Company is embracing real-time Generative AI to transform the customer experience by investing time, research and resources to enable voice and text natural language capabilities. It’s easier – and faster – to talk rather than type; an ...
Glenn Allison

Glenn Allison

Vice President, Customer Facing Applications Development
Tractor Supply Company
Shash Anand

Shash Anand

Senior Vice President, Product Strategy
SOTI Inc.
2:15pm3:00pm
2:15pm3:00pmExhibitor Big Ideas

How LIDS solved their workforce puzzle: 5 tactics to maximize your labor for global expansion

2:15pm3:00pm
Expo, Level 1, Expo Stage 1
Join the LIDS and StoreForce team as we discuss the five key tactics contributing to LIDS’ global expansion of over 1300 stores. Together, each tactic plays a significant role in solving their workforce puzzle. LIDS has mastered its operational appro ...

How luxury retailers use marketplace to advance their ecommerce strategy while maintaining their DNA

2:15pm3:00pm
Expo, Level 3, Expo Stage 5
What’s the difference between a successful online marketplace and one that fails? When done right, marketplaces protect retailers from inventory imbalances, profitably unlock new categories, and grow the share of wallet. But achieving the scale neede ...

Rite Aid, ALDO Group, and Cinemark are unlocking employee engagement and labor efficiency with Legion WFM

2:15pm3:00pm
Expo, Level 3, Expo Stage 4
In today's fast-paced retail environment, maximizing employee engagement and labor efficiency simultaneously is essential. Dive into the future of workforce management with us, where the key to thriving lies in intelligent, automated, and employee-ce ...
Jim Malafronte

Jim Malafronte

Director Workforce Management and Labor Optimization
Rite Aid

Supercharging your retail strategies with data and AI: Learnings from GoPro and the Omnichannel Retail Index

2:15pm3:00pm
Expo, Level 1, Expo Stage 2
Industry leaders from GoPro, Salesforce, and OSF Digital will uncover key retail trends and discuss how AI is already taking them to the next level. You'll also find out why you need a data strategy as the foundation for predictive and generative AI. ...

Unlocking intra-day pricing for real-time profits and price perception improvements

2:15pm3:00pm
Expo, Level 3, Expo Stage 3
Hear the story of a top Norwegian grocery retailer unlocking dynamic pricing to become the price image leader in a hypercompetitive market. Leveraging Revionics’ leading AI data platform and electronic shelf labels, REMA delivers optimized prices ...
2:30pm3:00pm

Economic Outlook 2024 and beyond with CNBC senior economics reporter Steve Liesman

2:30pm3:00pm
Javits North, Level 5, SAP Theatre
If the past three years taught the world one thing it is that disruption is the new normal. In 2024, the economy promises to deliver new and interesting challenges for retailers and consumers alike, with few comparisons to recent years outside of the ...
2:45pm3:15pm

Rethinking returns: Strategies that keep customers and shape retail’s future

2:45pm3:15pm
River Pavilion, goTRG Stage
In today's dynamic retail landscape, the return process is in a pivotal moment in the customer journey, a make-or-break experience that can either fortify loyalty or fracture trust. Moderated by goTRG, a leading returns management company, this panel ...
Tony Sciarrotta

Tony Sciarrotta

Executive Director and Publisher
Reverse Logistics Association
3:00pm3:30pm

Drive enhanced customer experiences with the power of data

3:00pm3:30pm
Level 1, Special Events Hall, Amazon Pay Stage
Labor shortages, flattened budgets, and ongoing economic uncertainty eat away at profitability, while an increasingly diverse audience requires retailers to deliver differentiated, hyper-personalized experiences. Addressing and overcoming both dynami ...

​Elevating athletic excellence: A conversation with Under Armour CEO Stephanie Linnartz and Minnesota Lynx Forward Diamond Miller

3:00pm3:30pm
Javits North, Level 5, SAP Theatre
Join us for a captivating conversation with Stephanie Linnartz, CEO of Under Armour, a brand synonymous with athletic excellence. Stephanie will share Under Armour's strategies for enhancing the athletic experience, from high-performance sportswear a ...
3:15pm3:45pm
3:15pm3:45pmExhibitor Big Ideas

AI-powered retail: Strategies for monetizing predictive technologies

3:15pm3:45pm
Expo, Level 1, Expo Stage 2
AI unlocks possibilities across all aspects of the retail business. Learn how retail leaders are using predictive technologies such as AI, ML, Big Data, and analytics to grow intelligently and make faster, better-informed decisions across various bus ...
Kristin Howell

Kristin Howell

Global Vice President, Retail Marketing & Merchandising
SAP

Attract Prime members and grow your ecommerce business on more channels

3:15pm3:45pm
Expo, Level 3, Expo Stage 3
Discover how Solo Brands’ digital and ecommerce strategy evolves across their rapidly expanding omnichannel businesses, as CDO Jenna Flateman Posner discusses building an integrated channel strategy. Don't miss the chance to gain insights into the ap ...
Peter Larsen

Peter Larsen

VP of Buy with Prime & Multi-Channel Fulfillment
Amazon Buy with Prime

Powering the future of customer and employee experiences

3:15pm3:45pm
Expo, Level 3, Expo Stage 4
ChromeOS is transforming retail spaces into modern, efficient, and engaging experiences for customers and employees alike. In this session, hear from a panel of retailers who are modernizing their retail space with the latest solutions, paving the wa ...

Retail marketplace monetization: How marketplace 2.0 maximizes profits

3:15pm3:45pm
Expo, Level 1, Expo Stage 1
Many of the most profitable, fastest growing, and valuable retailers operate a marketplace. But how does this business model generate top-line sales and bottom-line profit? This session will describe popular marketplace monetization techniques like c ...

RFID: The key to digitizing loss prevention

3:15pm3:45pm
Expo, Level 3, Expo Stage 5
There’s a lot more to RFID sensors than just inventory management. RFID tags and labels can be found on a wide range of consumer products due to proven success across enterprise use cases like loss prevention. Digitizing loss prevention gives retaile ...
Marshall Kay

Marshall Kay

Global Director, Retail Transformation Services
Avery Dennison
Joe Coll

Joe Coll

VP of Asset Protection Operations & Strategy
Macy's Inc.
4:00pm4:30pm
4:00pm4:30pmExhibitor Big Ideas

Checkout-free apparel shopping: New applications of Just Walk Out technology

4:00pm4:30pm
Expo, Level 3, Expo Stage 3
No one likes waiting in lines. Shoppers want the flexibility to quickly enter a store, pick up what they want, and go on their way. Just Walk Out technology by Amazon continues to innovate shopping by delivering frictionless experiences with RFID tec ...
Bill Toney

Bill Toney

VP, Global RFID Market Development
Avery Dennison
Jon Jenkins

Jon Jenkins

VP, Just Walk Out technology
Amazon Web Services

Geospatial analytics and mapping-Critical tools to fight retail crime with ArcGIS from Esri

4:00pm4:30pm
Expo, Level 3, Expo Stage 4
Retailers are experiencing significant criminal activity in and around their stores. From shoplifting to organized retail crime, retailers are turning to geospatial technology and mapping as critical tools for documenting criminal activity in the con ...
David Johnston

David Johnston

VP, Asset Protection and Retail Operations
National Retail Federation

Navigating retail’s new horizons and revolutionizing success

4:00pm4:30pm
Expo, Level 3, Expo Stage 5
Join us as we explore our customers transformative journeys with Anaplan and their innovative approach to retail planning. We’ll discuss the intricacies of the retail landscape, shedding light on the external influences and internal challenges shapin ...
Bob Debicki

Bob Debicki

Sr. Director, Global CPG & Retail Industries
Anaplan

The 5G era of retail: Improved shopping experiences fueled by smart store capabilities

4:00pm4:30pm
Expo, Level 1, Expo Stage 1
Despite steady increases in mobile and online shopping, many customers still prefer to complete purchases in physical stores. To effectively meet demand, retailers must learn and align to what customers want. With the right solutions on the right net ...
Roopi Crowley

Roopi Crowley

Managing Director of Retail Strategic Accounts
T-Mobile for Business

Top 5 ways to build lifelong customer loyalty with data and AI

4:00pm4:30pm
Expo, Level 1, Expo Stage 2
Join us to explore the top five strategies that harness the power of data, AI, and CRM to turn shoppers into customers for life. With Salesforce Marketing Cloud & Loyalty Management, you’re one click away from tailored experiences, customized off ...
4:00pm5:00pm
4:00pm5:00pmNetworking Event

Exclusive meet-up for Expo Tour and Retail Store Tour participants

4:00pm5:00pm
Level 2, South Concourse
Available to retailers who purchase an Expo Tour or Retail Store Tour ticket. New in 2024, NRF is bringing Expo Tour and Retail Store Tour participants together to network and chat about their tour experience! Share best practices, get unique market ...

Expo happy hour

6:00pm8:00pm

Retail store tours

6:00pm8:00pm
Meet at designated location
Separate registration and additional fee required. For retailers only. Retail Store Tours provide expert-led curated, guided walking tours of cutting-edge retail store experiences. See firsthand how retailers are using their understanding of changing ...

Tuesday, January 16

7:45am8:15am

Donut dunk

7:45am8:15am
Javits North, Level 5
Start the day off with donuts and coffee before grabbing a seat at the opening Keynote session.
8:00am10:00pm

NRF Retail Week | Tuesday, January 16

8:00am10:00pm
Surrounding NRF: Retail’s Big Show each year, NRF Retail Week is a celebration of parties, high-profile partner events, innovative store tours, experiential tech, workshops, educational sessions and more. Preview it all with NRF Retail Week, where NR ...
8:30am9:00am

Valuing the intangible: A conversation on trust, purpose and culture with Tractor Supply Company President and CEO Hal Lawton

8:30am9:00am
Javits North, Level 5, SAP Theatre
Dig into the art of maintaining corporate values in a high-growth environment in this dynamic fireside chat with Tractor Supply Company CEO Hal Lawton and PwC partner Kelly Pedersen. This insightful discussion will examine the opportunities and chall ...
9:00am9:30am

The evolution of the luxury experience: A Conversation with Saks CEO Marc Metrick

9:00am9:30am
Javits North, Level 5, SAP Theatre
Marc Metrick, CEO of Saks, the premier digital platform for luxury fashion, joins CNBC Senior Retail Reporter Courtney Reagan for a conversation about the company’s strategy to evolve the luxury experience for today’s online luxury shopper. Marc will ...
9:00am4:00pm
9:00am4:00pmExpo

Expo open

9:00am4:00pm
Expo, Level 1 and 3
With 1,000+ exhibitors and 100+ sessions including special pavilions and hands-on activations, retailers who want to make it matter always make it to the Expo. Explore the latest in technology, learn about innovative new solutions and connect with th ...

Foodservice Innovation Zone

9:00am4:00pm
Level 1, Special Events Hall
Step into the future at the Foodservice Innovation Zone, an interactive exploration of the technologies and innovations transforming the customer foodservice experience. Featuring: 50+ food tech-focused booths A stage with sessions led by industry le ...

NRF Innovation Lab

9:00am4:00pm
River Pavilion
The NRF Innovation Lab showcases new-to-market technology including the latest applications in artificial intelligence, augmented reality, machine learning, facial recognition, robotics and more. This immersive exhibit tracks the latest developments ...

Startup Hub

9:00am4:00pm
Expo, Level 1
From AI and AR to machine learning, robotics and more, the Startup Zone lets you get hands-on with new and emerging tech from the industry's best startups.
9:15am9:45am
9:15am9:45amExhibitor Big Ideas

Give each customer the experience they deserve! Using AI to address claim/return fraud & abuse

9:15am9:45am
Expo, Level 3, Expo Stage 3
Return fraud and abuse has been growing for years and now retailers are dealing with “friendly fraud” and outright fraud and abuse in their claims and appeasement areas. Simple rule-based controls don’t take into account total customer value and ofte ...

Lower prices, higher quality: Discovering the hidden potential in store execution

9:15am9:45am
Expo, Level 1, Expo Stage 1
Today's consumers want low prices, but they don't want to sacrifice quality in-stores. In order for retail teams to meet both of these consumer preferences simultaneously, they must find ways to improve efficiencies at the store-floor level. By optim ...
Mark Kotcher

Mark Kotcher

Senior Vice President, Field Sales & Marketing
Save A Lot

Outside influence: Dick’s Sporting Goods & FreshDirect boost performance with predictive weather-driven demand analytics

9:15am9:45am
Expo, Level 3, Expo Stage 5
Hear how FreshDirect and Dick’s Sporting Goods leverage weather-driven demand (WDD) analytics to "deliver" better customer experiences, and "score” more sales. The weather is always a big motivating force behind consumer buying decisions – directly, ...
Aaron Cano

Aaron Cano

SVP Analytics and Marketing Operations
FreshDirect
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Josh Niebler

Sr. Director, eComm Experience
Dick's Sporting Goods

The six challenges retailers need to master for success in 2024

9:15am9:45am
Expo, Level 1, Expo Stage 2
Join NIQ's Jamie Clarke, Head of North America Retail, for an exclusive NRF session that takes a deep dive into the six retail imperatives that will help retailers be successful in 2024, including:  • Embracing AI + Democratization of Data  • Balanci ...

Why payment orchestration is key to merchant success

9:15am9:45am
Expo, Level 3, Expo Stage 4
Join Dan Coates, Senior Evangelist at ACI and a special guest to gain new insights on how robust payment orchestration is the key to great customer experiences. With rapid proliferation of payment methods, channels and devices, payment orchestration ...
9:30am10:00am

Cultivating a thriving workplace and purpose-led company culture with Thrive Global, Signet Jewelers and The Honest Company

9:30am10:00am
Javits North, Level 5, SAP Theatre
Please note: Members of the media may take notes but may not record audio or video, or take photographs in this session. In the fast-paced world of business, it is valuable to learn from those who have achieved great success. Arianna Huffington, Foun ...
10:00am10:30am

Snack attack

10:00am10:30am
Javits North, Level 4
Stay energized for the day and connect with colleagues while enjoying a snack and drink between sessions.
10:15am11:00am
10:15am11:00amExhibitor Big Ideas

How a national retail chain built a technology foundation to drive insights & power next-gen experiences

10:15am11:00am
Expo, Level 1, Expo Stage 1
In today’s world, customers expect to interact with brands when, where, and however they want. And, as new digital touchpoints emerge – cashier-less checkouts, wi-fi analytics, mobile ordering, contactless payment – brands must look for technologies ...
Emma Powers

Emma Powers

Executive Director - Enterprise Marketing
Comcast Business

Maximizing store potential: How PacSun, TravisMathew, & Visionworks build a thriving retail culture

10:15am11:00am
Expo, Level 3, Expo Stage 4
Looking to refine your retail strategy? In this session, leaders at PacSun, TravisMathew, and VisionWorks reveal the practical steps they’ve taken to optimize their retail operations and achieve consistent success in a competitive market. They'll sha ...
Eric Buff

Eric Buff

Retail Operations and Innovation Manager
Visionworks
Abbey White

Abbey White

Senior Manager, Retail Operations & Training
TravisMathew

Revolution or evolution: Generative AI’s role in transforming online retail

10:15am11:00am
Expo, Level 3, Expo Stage 3
Join us to explore the exciting intersection of AI and online retail. By looking into Mercado Libre’s innovative use of AI to reshape online retail dynamics over the last decade, this talk aims to mark the difference between previous uses of AI and w ...
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Justin Honaman

Head, Worldwide Retail & Consumer Packaged Goods GTM
Amazon Web Services

Technology innovations transforming the customer experience: What to know & how to get there

10:15am11:00am
Expo, Level 3, Expo Stage 5
The potential of innovative technologies such as AI and IoT offer retailers the promise of transforming the customer experience, so how do you build a plan that will make an immediate impact that aligns with your long-term strategy? We'll dig into th ...
David Dobson

David Dobson

Global Industry Director and Retail COE Lead
Intel Corporation

What retailers can learn from Domino’s digital experience

10:15am11:00am
Expo, Level 1, Expo Stage 2
Domino’s Pizza has consistently set the precedent for providing an engaging and efficient digital customer experience, raising consumer expectations across the board for retailers. In this session, retail expert Melissa Minkow will be joined by Domin ...
Mark Messing

Mark Messing

Vice President of Digital Experience and Loyalty
Domino's Pizza
10:15am12:15pm

Expo tours

10:15am12:15pm
Level 1, Room 1A 03
Separate registration and additional fee required. For retailers only. Looking for specific products to enhance your business? Take advantage of curated, expert-led Expo Tours developed for retailers. Tours showcase exhibitors on the cutting edge of ...
10:30am11:00am
10:30am11:00amFeatured Session

Brand reboot: How Crocs and Claire’s became cool again

DTC leaders on 2024 priorities and navigating a saturated market

Reimagining purpose to fuel growth: What shoppers are expecting from us and how to deliver

10:30am1:30pm

VC startup meetups

10:30am1:30pm
River Pavilion, Meet, Eat & Seat area
Pre-registration required.VC and Startup collaborations begin here. NRF will match innovative startups and investors for one-on-one meetings. Participating startups will be sourced from the NRF Innovation Lab and Startup Zone at NRF 2024. ...
11:00am11:30am

Online retail for a new generation of shoppers - How artificial intelligence will humanize the digital experience

11:00am11:30am
River Pavilion, goTRG Stage
Introducing the profitable AI-powered omnichannel shopping experience of 2025, which is going to be even more humanized and immersive than ever. 3 Key Takeaways: White Glove Service: How conversational AI can be used to deliver a new shopper experien ...
Josh Platt

Josh Platt

SVP, Product & User Experience
Rue Gilt Groupe
11:00am3:00pm

Sustainable Retail Workshop: Creating a profitable and circular retail industry

11:00am3:00pm
Javits North, Level 4, Room 411
For Retailers only; by invitation. Separate registration and fee required. This invitation-only, facilitated workshop explores ways to make circular retail sustainable and profitable by defining key circularity concepts that participants will use to ...
Scot Case

Scot Case

VP, CSR and Sustainability
National Retail Federation
Kenny Arnold

Kenny Arnold

Senior Manager of Service Design
Ellen MacArthur Foundation
11:20am11:50am
11:20am11:50amFeatured Session

CEO Fireside with Fortune and Reformation: How the $350M cult favorite brand is staying ahead 15 years in

Global forces shaping the retail business landscape

Unifying the retail experience: Lessons from customer experience leaders

11:30am12:30pm
11:30am12:30pmExhibitor Big Ideas

AI at the edge in retail: How to harness data for a seamless customer experience

11:30am12:30pm
Expo, Level 3, Expo Stage 3
The impact AI is having on the retail industry is undeniable, and retailers are faced with the unique challenge of harnessing data analytics to optimize the customer experience. With broad networks of physical stores and growing e-commerce environmen ...
Dustin Ares

Dustin Ares

Product General Manager, Video Analytics, AI & Incubation
Sensormatic Solutions
Kristen Call

Kristen Call

Sr. Industry Advisor - Retail, Hospitality, Entertainment, Banking
Intel

Building your data foundation with Snowflake

11:30am12:30pm
Expo, Level 3, Expo Stage 5
Hear how leading companies are leveraging Snowflake to set the retail industry data standards. During this session, we will hear from:      • Albertsons Media Collective on what’s needed to unlock the full potential of retail media     • NielsenIQ ...
Evan Hovorka

Evan Hovorka

VP, Product and Innovation
Albertsons Media Collective

Gamestop’s quest for modern operations: How unified tech & AI transformed their frontline experience

11:30am12:30pm
Expo, Level 1, Expo Stage 2
Discover how GameStop's employee-centric approach drove an immense digital and operational transformation. With YOOBIC as their digital “Main Menu,” GameStop merged fragmented systems into one streamlined app. Unlocking a new era of enterprise-wide t ...

Navigating compliant commerce: 5 strategies for removing barriers to retail growth

11:30am12:30pm
Expo, Level 1, Expo Stage 1
With increased competition across channels and geographic regions, the pressure to drive continued growth while adding efficiency and maximizing sales margins continues to drive strategies for commerce leaders. At the same time, the volume and veloci ...
James Blake

James Blake

Practice Leader | Vertical Solutions | Retail
Vertex Inc
Heather Villanueva

Heather Villanueva

Sr. Tax Manager, PMD, Retail & Ecommerce Global Strategic Tax & Customs, Advisory
The LEGO Group

RFID unleashed: Levi's & PacSun's bold vision for the future of retail

11:30am12:30pm
Expo, Level 3, Expo Stage 4
Join PACSUN and Levi’s as they delve into the transformative power of RFID technology in today's retail landscape. Explore how leading brands are leveraging RFID to enhance operational efficiencies, mitigate theft, and significantly impact revenue. D ...
Kirsten L'Orange

Kirsten L'Orange

VP of Global Direct to Consumer Omnichannel Productivity
Levi Strauss & Co.
11:30am1:30pm

Food & Drink

11:30am1:30pm
HUNGRY? Check out the food options in the Javits:Level 1 Nibble & Graze Food Court | Across from Special Events Hall Seating and concessions | Hall 1EExpo | Level 1 South of the Border | Back of 300 aisle Taste of New York (Kosher available) | Ba ...
12:00pm12:30pm

Conversational digital humans: The future of retail?

12:00pm12:30pm
Level 1, Special Events Hall, Amazon Pay Stage
Join our session to learn about the power of digital humans in retail. Are digital humans the workforce of the future? How can AI and digital humans support the new service economy?
12:00pm1:00pm

Consumer outlook 2024 (registered press and analysts only)

12:00pm1:00pm
Press office, Level 1, 1C 03
Open to registered press and analysts only. Lunch provided first-come, first-served. Despite the headwinds of inflation, consumer spending in 2023 was buoyed by growth in wages and continued access to savings. At the same time, consumers rotated the ...
Mark Mathews

Mark Mathews

Executive Director, Research
National Retail Federation
Katherine Cullen

Katherine Cullen

Vice President, Industry and Consumer Insights
National Retail Federation
12:10pm12:40pm
12:10pm12:40pmFeatured Session

Coming to America: What can we learn from Chinese brands in the US

The Vogue Business Index: Luxury’s new global gateways

The world’s most influential retail brands 2024

1:00pm1:30pm

Digital twins: How Bulgari is taking customer experience to a next level

1:00pm1:30pm
River Pavilion, goTRG Stage
Bulgari Tovch is expanding customer experience by creating the digital twins of its products, such as special lines of handbags and watches. Through these initiatives, Bulgari is driving digital transformation and innovation in the demanding Fashion ...
1:00pm1:45pm
1:00pm1:45pmExhibitor Big Ideas

Inventory optimization masterclass: Learn strategic insights from award-winning executives of GNC and Tailored Brands

1:00pm1:45pm
Expo, Level 3, Expo Stage 5
The last few years in retail have been marked by significant demand shifts and unprecedented volatility. In this exclusive masterclass, GNC's VP of Merchandise Planning, Erica Evans, and Tailored Brands' CTO, Scott Vifquain, will discuss their strate ...
Gurhan Kok

Gurhan Kok

Founder
Invent Yazilim Danismanlik ISBI Subesi
Erica Evans

Erica Evans

VP, Merchandise Planning, Replenishment, Allocation, Pricing & Business Intelligence
GNC

Leveraging condition monitoring and RTLS to prevent loss & fraud, recapture revenue by SmartSense

1:00pm1:45pm
Expo, Level 3, Expo Stage 3
As concern over supply chain crime grows, retail executives are working to uncover new strategies to prevent losses from supply chain diversions and other frauds perpetuated by organized crime, while at the same time reducing waste (which turns into ...
Victor Vercammen

Victor Vercammen

Vice President of Safety, Regulatory & Government Affairs
Giant Eagle Inc.

Retail price optimization: Balancing profitability and customer value in the digital age

1:00pm1:45pm
Expo, Level 3, Expo Stage 4
In today's hyper-connected and competitive retail landscape, price optimization is crucial for striking the delicate balance between maximizing profitability and delivering superior customer value while navigating dynamic market conditions, changing ...

Scaling modern fashion eCommerce from 0 to 5 billion in GTV in 9 years

1:00pm1:45pm
Expo, Level 1, Expo Stage 2
Tobias Ring, SCAYLE’s Managing Director Commercials, shares how ABOUT YOU, one of Europe’s fastest-growing fashion and lifestyle retailers, reached 5 billion Euro in annual transaction volume* through broadening their global reach with influencer mar ...
Tom Dupont

Tom Dupont

Director of Market Operations & Development
ABOUT YOU

Unify your data to unlock AI opportunities

1:00pm1:45pm
Expo, Level 1, Expo Stage 1
Retailers are in a moment of AI opportunity. From deepening customer loyalty via innovative shopping experiences to maximizing operational efficiency through precision analytics, applying generative and traditional AI to retail challenges is a top-pr ...
1:15pm1:40pm

Market Makers Part I: Lessons learned from top leaders impacting retail featuring Martha Stewart

1:15pm1:40pm
Javits North, Level 5, SAP Theatre
Attention Press: During the fireside chat with Martha Stewart, members of the media may take notes but may not record audio or video, or take photographs. The retail industry looks to individuals who hold significant influence on consumer preference ...
Martha Stewart

Martha Stewart

American Businesswoman, Creator of Martha Stewart Living Magazine, Founder of Martha Stewart Living Omnimedia
1:40pm2:05pm

Market Makers Part II: Lessons learned from top leaders impacting retail with Chewy CEO Sumit Singh

1:40pm2:05pm
Javits North, Level 5, SAP Theatre
The retail industry looks to individuals who hold significant influence on consumer preferences, trends, and purchasing decisions to learn from and understand their key attributes as “market makers.” In this Main Stage session, the NRF features thr ...
2:00pm2:30pm

Global retail expansion: Solving omnichannel’s regional complexities

2:00pm2:30pm
River Pavilion, goTRG Stage
Whether it’s sending transactional order updates or implementing new marketing strategies, the challenges associated with global communications are widespread. Everything from meeting consumers on their preferred channels to addressing varying compli ...
2:00pm2:30pmExhibitor Big Ideas

Case study: How the marketplace model is making AI more accessible

2:00pm2:30pm
Expo, Level 1, Expo Stage 1
boodleAI is on a mission to make AI technology easy and accessible to everyone. In this session, boodleAI Co-Founder and Co-CEO, France Hoang, will join Nautical's Co-Founder and CEO, Niklas Halusa, to discuss how they’re using the marketplace model ...

How PepsiCo is creating AI-enabled fulfillment and distribution centers from the edge to cloud

2:00pm2:30pm
Expo, Level 1, Expo Stage 2
Fulfillment and distribution centers are key to providing optimal customer service in a supply chain network and for ecommerce order delivery. PepsiCo is developing digital twins combined with computer vision applications to identify congestion areas ...
Karen Rhodes

Karen Rhodes

Distinguished Technologist US Retail, HPE
Hewlett Packard Enterprise

Innovate, iterate, grow: Redefining the omnichannel customer journey

2:00pm2:30pm
Expo, Level 3, Expo Stage 3
In today’s commerce landscape, omnichannel is not an option; it’s an imperative. Join leaders from BigCommerce, Feedonomics, and HOUZER as they discuss how to take advantage of the most current tools and technologies to uplevel your omnichannel strat ...
Sharon Gee

Sharon Gee

Senior Vice President of Sales & Partnerships
Feedonomics

Personalization at Scale: How Macy’s is driving customer experience transformation

2:00pm2:30pm
Expo, Level 3, Expo Stage 4
Macy's, the world-renowned department store, is transforming its customers’ experiences through hyper-personalized and connected journeys that drive profitable growth, brand love, and loyalty.  As an early adopter of digital transformation, Macy's ha ...

The future of retail and consumer goods productivity

2:00pm2:30pm
Expo, Level 3, Expo Stage 5
Salesforce and Slack are helping some of the world’s most successful retailers and consumer goods companies operate more productively. Join us for a conversation that will explore how leading brands and retailers are driving efficiency across multipl ...
Leo Griffin

Leo Griffin

VP, Global Head of Consumer Technology
Hanesbrands, Inc.
2:05pm2:30pm

Market Makers Part III: Lessons learned from top leaders impacting retail featuring Barnes and Noble CEO James Daunt

2:05pm2:30pm
Javits North, Level 5, SAP Theatre
The retail industry looks to individuals who hold significant influence on consumer preferences, trends, and purchasing decisions to learn from and understand their key attributes as “market makers." In this Main Stage session, the NRF features three ...
2:30pm3:00pm

From wild inspiration to beautiful creation: Drew Barrymore and Made By Gather CEO Shae Hong talk product innovation and accessible design

2:30pm3:00pm
Javits North, Level 5, SAP Theatre
Beautiful, launched in March 2021, combines elegant design, contemporary colors and modern silhouettes for high-performance appliances and cookware that look beautiful in everyone's kitchen. Beautiful was co-founded by actor, host and producer Drew B ...
Martine Reardon

Martine Reardon

CMO & EVP, Content and Retail Strategy
National Retail Federation
2:45pm3:15pm
2:45pm3:15pmExhibitor Big Ideas

ALDO Group’s AI journey: Inventory and fulfillment optimization with Fluent Order Management + AI

2:45pm3:15pm
Expo, Level 3, Expo Stage 3
ALDO Group, an international fashion footwear and accessories company, is at the forefront of the omnichannel approach to retail. To optimize their inventory management and fulfillment processes, ALDO Group decided to ship all their ecommerce orders ...
Marc Chretien

Marc Chretien

VP of Post-Purchase Operations & Business Analytics
ALDO Group

Blending virtual and real-world environments to enhance retail experiences

2:45pm3:15pm
Expo, Level 3, Expo Stage 5
In this presentation, Globant and Stanley Black & Decker will discuss how the strategic use of digital tools can enhance physical experiences for retailers and their customers. The presentation will detail how, through the implementation and appl ...

Customer data operations: The unsung hero to your future gen AI and personalization strategies

2:45pm3:15pm
Expo, Level 3, Expo Stage 4
Data quality isn’t as sexy as Generative AI, but if you don’t get the input right, then that magical-seeming output will be wrong. “Good Data” however, isn’t a static thing. For consumer brands like Brooks Running, it requires end-to-end management o ...
David Morton

David Morton

Director, Enterprise Data & Analytics
Brooks Running

Streamlining cross-team collaboration to unlock the hidden power of data

2:45pm3:15pm
Expo, Level 1, Expo Stage 2
Imagine what life would be like if more business data was in one place. What kind of insights would you gain from breaking down silos that segment data across dozens of different platforms? It might seem like wishful thinking, but greater data transp ...

What would you do if execution was guaranteed? Building a flexible, efficient, and resilient labor model

2:45pm3:15pm
Expo, Level 1, Expo Stage 1
The topic is an in-depth exploration of the challenges that retailers face based on changing customer and labor preferences. This session will explore the transformation many retailers are taking toward a flexible labor model to deliver financial and ...