Agenda

Sunday, January 15

7:30am8:00am
10:00am5:00pm
10:15am10:45am

Awaken loyalty and engagement with your customers produced by Brierley

10:15am10:45am
Expo, Level 1, Expo Stage 2
Don Smith

Don Smith

EVP | Chief Strategy and Analytics Officer
Brierley

Driving customer loyalty with AppleCare-style protection produced by Cover Genius

10:15am10:45am
Expo, Level 1, Expo Stage 1

Modernizing grocery: Computer vision-powered frictionless shopping and automated operations featuring Wakefern produced by Trigo

Panel discussion: Excess inventory is so last season produced by Anaplan

10:15am10:45am
Expo, Level 3, Expo Stage 5
Bob Debicki

Bob Debicki

Sr. Director, Global CPG & Retail Industries
Anaplan

Winning over your customer at every touchpoint of the shopping journey produced by Riskified

10:15am10:45am
Expo, Level 3, Expo Stage 3
Alex Bolante

Alex Bolante

Managing Director & Consumer Identity Management Leader
Deloitte & Touche LLP
10:15am11:15am
10:30am11:00am

NYC’s virtual store tour: New stores shine with innovation and creativity

The store of the future is less about the store and more about the business model

Under the influence: Building successful brand collaborations with content creators

11:00am11:30am

The state of food tech

11:00am11:30am
Expo, Level 1, Food Service Tech Stage
Vikram Badhwar

Vikram Badhwar

Dir., Restaurant Technology & Portfolio Management
KFC UK & Ireland

Composable commerce allows Chico’s to deliver a seamless brand experience produced by Amazon Web Services

11:00am11:30am
Expo, Level 3, Expo Stage 5

Meet the changemakers: How to influence an omnichannel transformation produced by NewStore

11:00am11:30am
Expo, Level 1, Expo Stage 2
Ian Scott

Ian Scott

Consultant
Ian Scott Retail Consulting

Owning today's hybrid shopper produced by Swiftly

11:00am11:30am
Expo, Level 1, Expo Stage 1

Resilient retail. Achieve more with Microsoft Cloud for Retail produced by Microsoft

11:00am11:30am
Expo, Level 3, Expo Stage 3
Tomasz Blicharski

Tomasz Blicharski

Managing Director of Żabka Future, Executive VP of Żabka Group
Żabka Group

What are omnichannel retail leaders doing that you aren’t? produced by Manhattan

11:00am11:30am
Expo, Level 3, Expo Stage 4

João Blümel - Immersive mind-reading show

11:00am11:30am
River Pavilion, Level 4, commercetools Stage
11:15am11:45am
11:45am12:15pm

Building and deploying mobile POS and RFID natively by Amazon Web Services

11:45am12:15pm
Expo, Level 3, Expo Stage 5
Justin Honaman

Justin Honaman

Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services

Fitflop’s journey to being an AI-driven retailer with Peak produced by Peak

Let’s get Phygital! Effectively connecting the in-store and digital shopping experiences produced by Kyndryl

11:45am12:15pm
Expo, Level 1, Expo Stage 1

Madison Reed: How a digital-first business found brick-and-mortar success produced by OnQ

The only constant in payments is change. Are you ready? produced by ACI Worldwide

1:00pm1:30pm

Digital transformation - How Marketplace technology allows Honest Co to expand produced by fabric

1:00pm1:30pm
Expo, Level 1, Expo Stage 2

Harnessing the power of post-purchase experiences to drive customer retention and revenue produced by ParcelLab

1:00pm1:30pm
Expo, Level 1, Expo Stage 1
Dimple Rao

Dimple Rao

VP of Digital Product Management & Experience Design
Chico's FAS

How Live Commerce and Shoppertainment are driving business growth for retailers produced by American Express

1:00pm1:30pm
Expo, Level 3, Expo Stage 4
Antonio Gagliardi

Antonio Gagliardi

SVP, Acquiring Partnerships, Product, and Strategy for Merchant Services - US
American Express

Neiman Marcus’s cloud journey to transform luxury retail on AWS produced by Amazon Web Services

1:00pm1:30pm
Expo, Level 3, Expo Stage 5
Justin Honaman

Justin Honaman

Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services

The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI

1:15pm1:45pm

Curated, captivating, contemporary: A blueprint for physical stores

The great reshuffle: Building and sustaining a dynamic frontline workforce

Versed on the metaverse: How can brands participate in the next frontier of digital experiences?

2:00pm2:30pm

Connected Commerce: Building a customer experience to survive and thrive, by Square

2:00pm2:30pm
River Pavilion, Level 4, commercetools Stage
Paige Fitzgerald

Paige Fitzgerald

General Manager, Business Strategy & Partnerships, Afterpay & Cash App
Afterpay

Fueling fulfillment: American Eagle Outfitters’ quiet platform levels the playing field for smaller retailers

North American grocery retailing trends for 2023

Young-Gen: Paradoxes and parallels

2:00pm3:00pm

Digital twins: Unlocking the retail world’s new superpower produced by Dell

2:00pm3:00pm
Expo, Level 1, Expo Stage 1
Andrew Laudato

Andrew Laudato

Executive Vice President & Chief Operating Officer
The Vitamin Shoppe
Mason Sheffield

Mason Sheffield

Sr. Director of Creative Technology, Lowe’s Innovation Labs
Lowe's Inc.
Sasha Pailet Koff

Sasha Pailet Koff

SVP, Global Ops & Digital Supply Chain Data, Analytics & Automation
Dell Technologies

How to power retail success in an inflationary world produced by Salesforce

2:00pm3:00pm
Expo, Level 3, Expo Stage 4
Anshu Bhardwaj

Anshu Bhardwaj

SVP, Technology Strategy & Commercialization
Walmart Global Technology

Lowe’s digital transformation results in a modern store experience focused on customers and associates produced by Zebra

2:00pm3:00pm
Expo, Level 3, Expo Stage 3
David Shoop

David Shoop

SVP, Technology, Stores, Corporate Services, Pro & Services
Lowe's

Maximizing ecommerce profitability for long term growth: Winning strategies from top retailers produced by VTEX

2:00pm3:00pm
Expo, Level 1, Expo Stage 2

Retail’s third annual CIO fireside chat produced by Koerber

2:00pm3:00pm
Expo, Level 3, Expo Stage 5
2:45pm3:15pm

The Nordy Pod, hosted by Pete Nordstrom, live at NRF 2023

2:45pm3:15pm
Javits North, Level 5, SAP Theatre
3:00pm3:30pm

Where is restaurant technology headed in the next five years?

3:00pm3:30pm
Expo, Level 1, Food Service Tech Stage
3:15pm3:45pm

Agile labor planning in a dynamic retail environment produced by Axsium

From vision to reality: PVH’s data management journey produced by Stibo

3:15pm3:45pm
Expo, Level 3, Expo Stage 3
Zulfi Dalal

Zulfi Dalal

Sr. Director, Data & Analytics
PVH Corporation

How Just Walk Out technology by Amazon is evolving the customer journey produced by Amazon Web Services

3:15pm3:45pm
Expo, Level 3, Expo Stage 5
Chris Ludy

Chris Ludy

SVP, Digital, Food Services
Compass Digital

Igniting innovation: How composable commerce fuels digital transformation success produced by BigCommerce

Web3: Retail’s 3 year roadmap produced by McFadyen Digital

3:15pm3:45pm
Expo, Level 3, Expo Stage 4
4:00pm4:30pm

Break through the clutter: Retailer perspectives on winning at every shelf produced by Syndigo

Create compelling, omnichannel product experiences that turn browsers into buyers produced by Akeneo

4:00pm4:30pm
Expo, Level 1, Expo Stage 2
Dimple Rao

Dimple Rao

VP of Digital Product Management & Experience Design
Chico's FAS

Delivering an interconnected retail experience through a network refresh with The Home Depot produced by Aruba, a Hewlett Packard Enterprise Company

4:00pm4:30pm
Expo, Level 3, Expo Stage 4
Gerri Hinkel

Gerri Hinkel

Director, Solutions and Vertical Marketing
Aruba Networks

How Caleres transformed their online commerce experience produced by Coveo

4:00pm4:30pm
Expo, Level 1, Expo Stage 1
Craig Fels

Craig Fels

Manager, Functional Analysis (Sitecore Platform SME)
Caleres

New consumer expectations you need to know and how to exceed them produced by CDW

4:00pm4:30pm
Expo, Level 3, Expo Stage 5
David Dobson

David Dobson

Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation