John Furner
President and CEO
Walmart U.S.
Agenda
Sunday, January 15
7:30am–8:00am
8:00am–5:00pm
NRF membership lounge
8:00am–5:00pm
Crystal Palace, Level 3
8:15am–8:20am
Break through! NRF Chairman’s welcome and opening remarks
8:15am–8:20am
Javits North, Level 5, SAP Theatre
8:20am–8:45am
The Huddle with John Furner and Harvard Business School’s Dr. James Cash live at NRF 2023, Retail’s Big Show
8:20am–8:45am
Javits North, Level 5, SAP Theatre
John Furner
President and CEO
Walmart U.S.
James Cash, PH.D.
James E. Robison Professor & Senior Associate Dean, Emeritus
Harvard Business School
8:45am–9:15am
Off-price luxury writes path to success in uncertain times: A conversation with Saks OFF 5TH President & CEO Paige Thomas
8:45am–9:15am
Javits North, Level 5, SAP Theatre
Paige Thomas
President and CEO
Saks OFF 5TH
Melissa Repko
CNBC.com Retail & Consumer Reporter
CNBC
9:15am–9:45am
Charting its own course: Macy’s, Inc. Chairman and CEO Jeff Gennette on leading through transformation and purpose
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Jeff Gennette
Chairman and CEO
Macy's Inc.
Caroline Hyde
TV Anchor
Bloomberg
10:00am–12:00pm
Expo tours
10:00am–12:00pm
Level 1, Room 1A 03
10:00am–4:00pm
Consumer Product Showcase
10:00am–4:00pm
Special Events Hall, Level 1
10:00am–5:00pm
10:15am–10:45am
Awaken loyalty and engagement with your customers produced by Brierley
10:15am–10:45am
Expo, Level 1, Expo Stage 2
Barbara Hagen
VP, Sales and Marketing
ThriftBooks
John Miller
Chairman and CEO
Cali Group
Don Smith
EVP | Chief Strategy and Analytics Officer
Brierley
Stephanie Sayfie Aagaard
Collaborative Innovator General
Bal Harbour Shops
Driving customer loyalty with AppleCare-style protection produced by Cover Genius
10:15am–10:45am
Expo, Level 1, Expo Stage 1
Rick Watson
CEO & Founder
RMW Commerce Consulting
Darcy Shapiro
COO Americas
Cover Genius
Simon Keast
CFO
Zip
Modernizing grocery: Computer vision-powered frictionless shopping and automated operations featuring Wakefern produced by Trigo
10:15am–10:45am
Expo, Level 3, Expo Stage 4
Charlie J McWeeney
VP, Technology, Innovation & Strategy
Wakefern
Michael Gabay
CEO and Co-Founder
Trigo
Panel discussion: Excess inventory is so last season produced by Anaplan
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Bob Debicki
Sr. Director, Global CPG & Retail Industries
Anaplan
Pierre Chambe
Director, Consolidation & Reporting
Sephora
Winning over your customer at every touchpoint of the shopping journey produced by Riskified
10:15am–10:45am
Expo, Level 3, Expo Stage 3
Kacey Sharrett
VP, eCommerce
GoPro
Alex Bolante
Managing Director & Consumer Identity Management Leader
Deloitte & Touche LLP
Bill Bennett
VP, Head of Commerce
The Kroger Co.
Shani Gadot-Klinger
VP, Customer Growth
Riskified
10:15am–11:15am
10:30am–11:00am
NYC’s virtual store tour: New stores shine with innovation and creativity
10:30am–11:00am
Javits North Level 4, Elastic Path Stage
Cassidy Beadle
Retail Client Innovation Director
Accenture
Ron Singler
Principal, Design Director
IA Interior Architects
The store of the future is less about the store and more about the business model
10:30am–11:00am
Javits North Level 4, Room 404, Twilio Stage
Alberto Serrentino
Founder
Varese Retail
Roberto Funari
CEO Alpargatas
Alpargatas (Havaianas & Rothy's)
Giorgio Pradi
President Sunglasshut NA
Sunglasshut
Under the influence: Building successful brand collaborations with content creators
10:30am–11:00am
Javits North Level 4, Room 406, UST Stage
Jacob Hawkins
Chief Marketing, Digital and Omni Officer
Forever 21
Mario Moreno Sears
CEO | Marketing Professional
Moonrise Social Club LLC
Jacee Scoular
Sr. Director, Brand Strategy & Communications
Hollister Co.
11:00am–11:30am
The state of food tech
11:00am–11:30am
Expo, Level 1, Food Service Tech Stage
Rob Grimes
CEO
IFBTA
Vikram Badhwar
Dir., Restaurant Technology & Portfolio Management
KFC UK & Ireland
Composable commerce allows Chico’s to deliver a seamless brand experience produced by Amazon Web Services
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Faisal Masud
CEO
fabric
Jay Topper
Chief Digital Officer
Chico's
Molly Langenstein
CEO
Chico's
Krithika Ganesamoorthi
Global Partner Solutions Architecture Leader, Consumer Verticals
Amazon Web Services
Meet the changemakers: How to influence an omnichannel transformation produced by NewStore
11:00am–11:30am
Expo, Level 1, Expo Stage 2
Ian Scott
Consultant
Ian Scott Retail Consulting
Heather Wilberger
CIO
VINCE
Kaitlin Gottlieb
Sr. Director of Omnichannel
UNTUCKit
Yazmin Thomas
Senior Product Manager
Mejuri
Owning today's hybrid shopper produced by Swiftly
Resilient retail. Achieve more with Microsoft Cloud for Retail produced by Microsoft
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Shelley Bransten
Corporate VP, Retail and Consumer Goods Industries
Microsoft
Roxanne Flanagan
SVP, Chief Supply Chain Officer
Walgreens
Tomasz Blicharski
Managing Director of Żabka Future, Executive VP of Żabka Group
Żabka Group
What are omnichannel retail leaders doing that you aren’t? produced by Manhattan
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Carrie Tharp
VP, Retail & Consumer, Google Cloud
Google
Giri Agarwal
CSO
Incisiv
Tony DiPaolo
VP, Commerce Solutions
Manhattan
João Blümel - Immersive mind-reading show
11:00am–11:30am
River Pavilion, Level 4, commercetools Stage
João Blümel
Mind-Reader/Metaverse Mentalist
João Blümel
11:15am–11:45am
Beyond Bricks: How LEGO blends physical and digital experiences to create retailtainment
11:15am–11:45am
Javits North Level 4, Room 404, Twilio Stage
Martin Urrutia Islas
Global Head Retail Experience
The LEGO Group
Lorenzo Soriano
SVP, Merchant Services U.S.
American Express
Purpose driven retail: Chobani, Hollister, and Nordstrom share their stories
11:15am–11:45am
Javits North Level 4, Room 406, UST Stage
Jacee Scoular
Sr. Director, Brand Strategy & Communications
Hollister Co.
Gigi Ganatra
Vice President of Corporate Affairs
Nordstrom Inc.
Jeena Sharma
Retail Reporter
Morning Brew
Mark Broadhurst
Senior Vice President, Impact & Communications
Chobani
Retail strategies for major disruptors: Climate change, cost of living, viral outbreaks, crypto and Web3
11:15am–11:45am
Javits North Level 4, Elastic Path Stage
Kate Ancketill
CEO and Founder
GDR Creative Intelligence
11:30am–1:30pm
Attendee lunch options
11:30am–1:30pm
Various locations in Javits
11:45am–12:15pm
Building and deploying mobile POS and RFID natively by Amazon Web Services
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
Justin Honaman
Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services
Ben Pivar
SVP and CIO
Carter's
Fitflop’s journey to being an AI-driven retailer with Peak produced by Peak
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
Sal Usmani
CTO
Fitflop
Aine McTiernan
Head of Customer Success
Peak
Let’s get Phygital! Effectively connecting the in-store and digital shopping experiences produced by Kyndryl
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
Dimas Gimeno
Founder and CEO
WOW Concept
Kayla Broussard
U.S. CTO - Consumer & Travel, Distinguished Engineer
Kyndryl
Madison Reed: How a digital-first business found brick-and-mortar success produced by OnQ
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Paul Chapuis
CEO
OnQ
Tyler Wozny
Chief Digital Officer
Madison Reed
The only constant in payments is change. Are you ready? produced by ACI Worldwide
12:00pm–12:30pm
CANCELLED (Capitalize on cravings: Using smart screens, sensors and AI to transform appetite into profit)
12:30pm–2:30pm
Expo tours
12:30pm–2:30pm
Level 1, Room 1A 03
12:45pm–1:15pm
Retailer table talks
12:45pm–1:15pm
Level 1, Room 1E 02-03
1:00pm–1:30pm
Digital transformation - How Marketplace technology allows Honest Co to expand produced by fabric
1:00pm–1:30pm
Expo, Level 1, Expo Stage 2
Faisal Masud
CEO
fabric
Joe Cicman
Senior Analyst
Forrester
Jana Schuster
VP of Digital Innovation & eCommerce
The Honest Co.
Harnessing the power of post-purchase experiences to drive customer retention and revenue produced by ParcelLab
1:00pm–1:30pm
Expo, Level 1, Expo Stage 1
Dimple Rao
VP of Digital Product Management & Experience Design
Chico's FAS
Julian Krenge
Co-founder & CTO
parcelLab
How Live Commerce and Shoppertainment are driving business growth for retailers produced by American Express
1:00pm–1:30pm
Expo, Level 3, Expo Stage 4
Jason Holland
Chief Business Officer
Firework
Antonio Gagliardi
SVP, Acquiring Partnerships, Product, and Strategy for Merchant Services - US
American Express
Kevin Miller
CMO
The Fresh Market Inc
Neiman Marcus’s cloud journey to transform luxury retail on AWS produced by Amazon Web Services
1:00pm–1:30pm
Expo, Level 3, Expo Stage 5
Justin Honaman
Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services
Vijay Karthik
CTO
Neiman Marcus Group
Sriram Vaidyanathan
Vice President Omni Engineering and Services
Neiman Marcus Group
The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI
1:00pm–1:30pm
Expo, Level 3, Expo Stage 3
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
1:00pm–1:45pm
Building the adaptive category: From inclusive intent to action, a session by Mindy Scheier & panel with leading retail brands sharing insights into the adaptive go-to-market journey, presented by SAP
1:00pm–1:45pm
River Pavilion, Level 4, commercetools Stage
Mindy Scheier
Founder & CEO of Runway of Dreams Foundation/CEO of GAMUT Management
GAMUT Management
Laura Jenks
President
adidas Accessories
Michelle A. Banks
Chief Diversity, Equity & Inclusion Officer
Kohl's, Inc.
Billy Price
Co-Founder
BILLY Footwear
Lydia Smith
VP, Chief Diversity & Inclusion Officer
Victoria's Secret & Co
1:15pm–1:45pm
Curated, captivating, contemporary: A blueprint for physical stores
1:15pm–1:45pm
Javits North Level 4, Elastic Path Stage
Nicole Leinbach
Founder and Author
Retail Minded
Matt Alexander
Co-founder & CEO
Neighborhood Goods
Amanda Raposo
Chief Experience Officer
CAMP
Anna Harman
Co-Founder & CEO
Studs
The great reshuffle: Building and sustaining a dynamic frontline workforce
1:15pm–1:45pm
Javits North Level 4, Room 406, UST Stage
Ron Thurston
Host
RETAIL IN AMERICA
Jessica Cloutier
Senior Director of Styling
Nordstrom Inc.
Marie Ford
Vice President Customer Experience & Front Store Innovation
CVS Health
Reece G. Roberson
Vice President, Human Resources Business Partner, Stores
Lowe’s Companies, Inc.
Versed on the metaverse: How can brands participate in the next frontier of digital experiences?
1:15pm–1:45pm
Javits North Level 4, Room 404, Twilio Stage
Dina Fierro
Senior Vice President, web3/Metaverse Group
Shiseido Americas
Jill Manoff
Editor-in-Chief
Glossy
Winnie Burke
Head of Fashion & Beauty Partnerships
Roblox
Chris Takkenberg
Vice President Digital Product
Tommy Hilfiger
1:30pm–2:00pm
Retailer table talks
1:30pm–2:00pm
Level 1, Room 1E 02-03
The risks of operating in silos in fresh: How to unify operations, merchandising, IT and e-commerce
1:30pm–2:00pm
Expo, Level 1, Food Service Tech Stage
Maria Latushkin
GVP, Technology and Engineering
Albertsons Companies
Matt Schwartz
CEO and Co-Founder
Afresh Technologies
2:00pm–2:30pm
Connected Commerce: Building a customer experience to survive and thrive, by Square
2:00pm–2:30pm
River Pavilion, Level 4, commercetools Stage
Roshan Jhunja
General Manager, Square for Retail
Square
Paige Fitzgerald
General Manager, Business Strategy & Partnerships, Afterpay & Cash App
Afterpay
Arianne Parisi
SVP, Chief Digital Officer
JD North America
Fueling fulfillment: American Eagle Outfitters’ quiet platform levels the playing field for smaller retailers
2:00pm–2:30pm
Javits North Level 4, Elastic Path Stage
Jon Gold
Vice President, Supply Chain and Customs Policy
National Retail Federation
Shekar Natarajan
President
Quiet Platforms (a wholly-owned subsidiary of AEO Inc.)
Shivi Shankaran
Chief Operating Officer
Saks OFF 5TH
Dom Strada
Vice President of Operations
Fanatics
North American grocery retailing trends for 2023
2:00pm–2:30pm
Javits North Level 4, Room 404, Twilio Stage
Sajal Kohli
Senior Partner and Global Leader of Consumer Goods and Retail Practice
McKinsey & Company
Jack Sinclair
Chief Executive Officer
Sprouts Farmers Market
Young-Gen: Paradoxes and parallels
2:00pm–2:30pm
Javits North Level 4, Room 406, UST Stage
Leslie J Ghize
Executive Vice President
DONEGER | TOBE
Kristin Patrick
EVP and Chief Marketing Officer
Claire's
2:00pm–3:00pm
Digital twins: Unlocking the retail world’s new superpower produced by Dell
2:00pm–3:00pm
Expo, Level 1, Expo Stage 1
Andrew Laudato
Executive Vice President & Chief Operating Officer
The Vitamin Shoppe
Anand Muralidaran
Global Biz Dev Head - Retail, CPG and QSR
NVIDIA
Mason Sheffield
Sr. Director of Creative Technology, Lowe’s Innovation Labs
Lowe's Inc.
Sasha Pailet Koff
SVP, Global Ops & Digital Supply Chain Data, Analytics & Automation
Dell Technologies
How to power retail success in an inflationary world produced by Salesforce
2:00pm–3:00pm
Expo, Level 3, Expo Stage 4
Rob Garf
GM & VP, Retail
Salesforce
Art Sebastian
VP, Digital Experience
Casey's
Najah Phillips
Sr. Manager, Consumer Goods Marketing
Salesforce
Anshu Bhardwaj
SVP, Technology Strategy & Commercialization
Walmart Global Technology
Lowe’s digital transformation results in a modern store experience focused on customers and associates produced by Zebra
2:00pm–3:00pm
Expo, Level 3, Expo Stage 3
David Shoop
SVP, Technology, Stores, Corporate Services, Pro & Services
Lowe's
Vincent Scalese
SVP, Store Operations
Lowe's
Matthew Guiste
Global Retail Technology Strategist
Zebra Technologies
Maximizing ecommerce profitability for long term growth: Winning strategies from top retailers produced by VTEX
2:00pm–3:00pm
Expo, Level 1, Expo Stage 2
Jordan Jewell
Analyst-in-Residence, Director, Customer Growth
VTEX
Mariano Gomide de Faria
Founder & co-CEO
VTEX
Sam James
CDO
Carrefour
Ney Santos
CTO
Carrefour
Retail’s third annual CIO fireside chat produced by Koerber
2:00pm–3:00pm
Expo, Level 3, Expo Stage 5
Chadwick Hamby
VP of IT
Pet Supermarket
Gene Bornac
Chief Strategy Officer
enVista
Shira Yoskovitch
VP, Corporate Development & Transformation
SCI Group
2:45pm–3:15pm
The Nordy Pod, hosted by Pete Nordstrom, live at NRF 2023
2:45pm–3:15pm
Javits North, Level 5, SAP Theatre
Pete Nordstrom
President and Chief Brand Officer
Nordstrom Inc.
Domenico De Sole
Chairman
TOM FORD INTERNATIONAL
3:00pm–3:30pm
Where is restaurant technology headed in the next five years?
3:00pm–3:30pm
Expo, Level 1, Food Service Tech Stage
Ira Gleser
Director, Industry Executive
Microsoft
Colin McGuire
VP, Corporate Systems
Chipotle Mexican Grill
Bruce Hoffmeister
Chief Information Officer
Cracker Barrel Old Country Store
3:15pm–3:45pm
Agile labor planning in a dynamic retail environment produced by Axsium
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
Luke Muellerleile
Product Manager
Axsium Group
Michael Gondek
VP Sales
Axsium Group
From vision to reality: PVH’s data management journey produced by Stibo
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Zulfi Dalal
Sr. Director, Data & Analytics
PVH Corporation
Miriam Molino Sanchez
Stibo Systems
How Just Walk Out technology by Amazon is evolving the customer journey produced by Amazon Web Services
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
Chris Ludy
SVP, Digital, Food Services
Compass Digital
Jon Jenkins
Vice President
Just Walk Out Technology
Igniting innovation: How composable commerce fuels digital transformation success produced by BigCommerce
3:15pm–3:45pm
Expo, Level 1, Expo Stage 1
Brent Bellm
CEO
BigCommerce
Jim Secord
VP of Product
WineDirect
Web3: Retail’s 3 year roadmap produced by McFadyen Digital
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Peter Evans
Chief Strategy Officer
McFadyen Digital
Nick Katsivelos
Global Media Industry Digital Strategy Director
Microsoft
Preparing for the future of retail with Mattel and Shopify
3:15pm–3:45pm
Javits North, Level 5, SAP Theatre
Richard Dickson
President and Chief Operating Officer
Mattel
Harley Finkelstein
President
Shopify
4:00pm–4:30pm
Break through the clutter: Retailer perspectives on winning at every shelf produced by Syndigo
Create compelling, omnichannel product experiences that turn browsers into buyers produced by Akeneo
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
Create compelling, omnichannel product experiences that turn browsers into buyers produced by Akeneo
Dimple Rao
VP of Digital Product Management & Experience Design
Chico's FAS
Kristin Naragon
Chief Strategy & Marketing Officer
Akeneo
Alex Rutter
Director & Head of Retail
Google Cloud
Delivering an interconnected retail experience through a network refresh with The Home Depot produced by Aruba, a Hewlett Packard Enterprise Company
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
Gerri Hinkel
Director, Solutions and Vertical Marketing
Aruba Networks
Coleen Matsuo
Senior Director – Technology
The Home Depot
How Caleres transformed their online commerce experience produced by Coveo
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Craig Fels
Manager, Functional Analysis (Sitecore Platform SME)
Caleres
Brian McGlynn
General Manager, eCommerce
Coveo
Lauren DeLucia Spain
Manager, CX
Caleres
New consumer expectations you need to know and how to exceed them produced by CDW
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
David Dobson
Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation
Andy Szanger
Director of Strategic Industries
CDW
4:00pm–5:00pm
5:00pm–11:00pm
5:30pm–7:30pm