John Furner
President and CEO
Walmart U.S.
Start the day off with donuts and coffee before grabbing a seat at the opening Keynote session.
Agenda
Sunday, January 14
8:00am–8:45am
8:00am–10:00pm
NRF Retail Week | Sunday, January 14
8:00am–10:00pm
Surrounding NRF: Retail’s Big Show each year, NRF Retail Week is a celebration of parties, high-profile partner events, innovative store tours, experiential tech, workshops, educational sessions and more. Preview it all with NRF Retail Week, where NR ...
8:45am–9:00am
NRF chairman's welcome: Making it matter
8:45am–9:00am
Javits North, Level 5, SAP Theatre
Walmart U.S. president and CEO and Chairman of the National Retail Federation, John Furner provides NRF 2024’s welcome and opening remarks including a brief state of the industry and NRF, and why decisions made today matter more than ever.
9:00am–9:30am
Doubling down on retail: How Levi Strauss & Company president Michelle Gass positions the 170-year-old icon’s future
9:00am–9:30am
Javits North, Level 5, SAP Theatre
Joining Levi Strauss & Co. in early 2023, president Michelle Gass came from Kohl’s as the company’s former CEO. Under a meticulously designed succession plan from retiring CEO Chip Bergh, Michelle brings her leadership skillset from successful se ...
Matthew Shay
President and CEO
National Retail Federation
Michelle Gass
President
Levi Strauss & Co.
9:30am–10:00am
Challenges and opportunities around supply chain excellence: A conversation with FedEx CEO Raj Subramaniam
9:30am–10:00am
Javits North, Level 5, SAP Theatre
During the past 50 years, FedEx has built an unmatched network that provides services to power the global economy. Given today’s dynamic business environment and the evolution of customer needs, FedEx is transforming from a transportation business to ...
Sara Eisen
“Closing Bell” Co-Anchor
CNBC
Raj Subramaniam
President and CEO
FedEx Corporation
10:00am–10:30am
Snack attack
10:00am–10:30am
Javits North, Level 4
Stay energized for the day and connect with colleagues while enjoying a snack and drink between sessions.
10:00am–5:00pm
10:00am–5:00pmExpo
Expo open
10:00am–5:00pm
Expo, Level 1 and 3
With 1,000+ exhibitors and 100+ sessions including special pavilions and hands-on activations, retailers who want to make it matter always make it to the Expo.
Explore the latest in technology, learn about innovative new solutions and connect with th ...
Foodservice Innovation Zone
10:00am–5:00pm
Level 1, Special Events Hall
Step into the future at the Foodservice Innovation Zone, an interactive exploration of the technologies and innovations transforming the customer foodservice experience.
Featuring:
50+ food tech-focused booths
A stage with sessions led by industry le ...
NRF Innovation Lab
10:00am–5:00pm
River Pavilion
The NRF Innovation Lab showcases new-to-market technology including the latest applications in artificial intelligence, augmented reality, machine learning, facial recognition, robotics and more.
This immersive exhibit tracks the latest developments ...
Startup Hub
10:00am–5:00pm
Expo, Level 1
From AI and AR to machine learning, robotics and more, the Startup Zone lets you get hands-on with new and emerging tech from the industry's best startups.
10:15am–10:45am
10:15am–10:45amExhibitor Big Ideas
AI in retail: A comprehensive example of industry digital transformation
10:15am–10:45am
Expo, Level 3, Expo Stage 4
We are in a customer-led, technology-driven industrial revolution. Using Lenovo Retail Solutions as an example:” Retailers are not investing in small step changes to their portfolios - they are digitally transforming and investing in the massive scal ...
Matthew Bertucci
Regional Sales Manager, Retail North America
Lenovo
Best practices in cost-effective and sustainable eCommerce logistics
10:15am–10:45am
Expo, Level 1, Expo Stage 1
In this presentation Frank And Oak, GoBolt, and BrightDrop will share cost-effective solutions for launching eCommerce operations that are both customer-centric and sustainable. The discussion will include an emphasis on the importance of last-mile d ...
Mark Ang
Co-Founder & CEO
GoBolt
Dustin Jones
Founder & CEO
United Commerce Group
Ross Armstrong
RVP, Retail & CPG
Snowflake
Customization and personalization with YETI: How to get creative with your post-purchase experience
10:15am–10:45am
Expo, Level 3, Expo Stage 3
When it comes to tracking the progress of an order, Domino’s Pizza Tracker takes the cake (or the pie). So, how do retailers apply this type of tracking to their own post-purchase process to create a memorable experience? Join YETI’s Director of Soft ...
Scott Streit
Director Software Engineering
YETI
Tobias Buxhoidt
Co-Founder and CEO
parcelLab
Innovative retail excellence: AI-driven network efficiency for exceptional customer engagement
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Meijer's commitment to innovation has proven instrumental to providing enhanced experiences. Meijer's transformative approach and vision of automated networks has delivered exceptional operational efficiency and outstanding world-class experiences ac ...
Bob Friday
GVP Chief AI Officer, CTO
Juniper Networks
Rodney McCarter
VP of Infrastructure & Operations
Meijer
Lessons from the C-Suite: Modernizing the in-store experience with unified commerce
10:15am–10:45am
Expo, Level 1, Expo Stage 2
The debate over the significance of online versus physical shopping has come to a clear conclusion, with a consensus emerging in favor of unified commerce as the future of retail. Those brands which not only adopt but also demonstrate exceptional pro ...
Nitin Mangtani
Founder & CEO
PredictSpring Inc
Chad Best
SVP of Customer Experience Operations
Lovesac
Oz Saar
CIO
Steve Madden
Jonas Goossens
COO
Bouclair
10:15am–12:15pm
Expo tours
10:15am–12:15pm
Level 1, Room 1A 03
Separate registration and additional fee required. For retailers only.
Looking for specific products to enhance your business? Take advantage of curated, expert-led Expo Tours developed for retailers. Tours showcase exhibitors on the cutting edge of ...
10:30am–11:00am
10:30am–11:00amFeatured Session
Brainfreeze! How 7-Eleven is redefining retail media with ICE
10:30am–11:00am
Javits North, Level 4, Rithum Stage
As both the world’s largest convenience retailer and the number one immediate-consumption retailer in the U.S. with over 13,000 stores, 7-Eleven is in a unique position to provide CPGs and other partners with a differentiated solution across the full ...
Marissa Jarratt
EVP, Chief Marketing & Sustainability Officer
7-Eleven Inc.
Lauren Wiener
Managing Director and Partner
BCG
Leading through transformation, from local relevance to global purpose: The Kmart Australia story
10:30am–11:00am
Javits North, Level 4, Firework Stage
Learn how Kmart Australia doubled down on clarity of purpose and innovation to develop a strategic blueprint and operational architecture to transform its business model, moving it from a traditional discount chain to an innovative, modern, hybrid re ...
Michelle Evans
Global Lead of Retail and Digital Consumer Insights
Euromonitor International
Ian Bailey
Managing Director Kmart Group Australia
Kmart Group Australia
Picture this: A snapshot of the newest NYC retail standouts
10:30am–11:00am
Javits North, Level 4, Elastic Path Stage
Punch your ticket for a guided tour of the latest new stores to open in New York courtesy of Accenture. You can expect a visual treasure trove of new and reimagined customer journeys, and insights on what today’s shoppers look for – and expect, from ...
Cassidy Beadle
Retail Client Innovation Director
Accenture
Gabriella Fox
Retail Client Innovation Lead
Accenture
Special celebrity appearance in the Food Innovation Zone - Meet Crystal Kung Minkoff from The Real Housewives of Beverly Hills
10:30am–11:00am
Special Events Hall, Level 1
Come to the Food Innovation Zone to meet special celebrity guest Crystal Kung Minkoff from the cast of The Real Housewives of Beverly Hills!
In 2021, Crystal joined the cast of The Real Housewives of Beverly Hills. Crystal has had formal culinary tra ...
Crystal Kung Minkoff
From the cast of The Real Housewives of Beverly Hills
10:30am–3:45pm
NRF Supply Chain 360 Summit
10:30am–3:45pm
Open to Retailers. Pre-registration and separate fee required.
The NRF Supply Chain 360 Summit is a new day-long program that brings together retail supply chain professionals and industry experts to share strategies and tactics, taking a holistic l ...
11:00am–11:30am
11:00am–11:30amExhibitor Big Ideas
Journey to the cloud: How Wesfarmers achieved modernization and business agility with AWS
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Wesfarmers, an organization that owns and operates Kmart Group and Target in Australia and New Zealand, embarked on their digital transformation with Kmart Australia Limited (Kmart) in 2016. While the initial migration helped Kmart achieve significan ...
Ravi Bagal
General Manager, Retail and Consumer Packaged Goods
Amazon Web Services
Brad Blyth
CIO
Kmart Group
Navigating the data-driven ascent: How Floor & Décor is scaling new heights in retail success
11:00am–11:30am
Expo, Level 1, Expo Stage 1
Join us for a fireside chat where Floor & Décor, a Stibo Systems customer, unveils their transformative journey in mastering retail challenges through data management. They've meticulously refined 300,000 data points, amplified data quality and e ...
Jared Brown
Senior Director of Information Technology & PMO
Floor & Decor
Streamlining your tech stack while accelerating digital transformation: Discussion with Radar and Michaels
11:00am–11:30am
Expo, Level 1, Expo Stage 2
2023 was the "year of efficiency," and product leaders will still be expected to do more with less in 2024. In this session, you'll hear from Nick Patrick (CEO at Radar, the leading geofencing platform) and Bhaskar Mishra (SVP, Chief Product Officer ...
Nick Patrick
Co-Founder and CEO
Radar
Bhaskar Mishra
Senior Vice President, Chief Product Officer
Michaels
The future of retail at your front door
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Consumer preferences are constantly changing, and soon front doors will be the new storefronts. At that end, it is critical to have full connectivity from source to final delivery. Join us for a discussion where panelists from UPS, Southern Fried Cot ...
Julie Vargas
Vice President / General Manager, North America
Avery Dennison Identification Solutions
Sasha Wallinger
Founder
Blockchain Style Lab
Traci Harrington
Wholesale Account Executive
Southern Fried Cotton
Darryl Forbes
Vice President of Engineering, UPS Package Process Management
UPS
The secret to decreasing returns while simultaneously increasing AOV, CLV, and overall sales
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Are you one of those companies that deprioritizes product descriptions to focus on customer journeys? Ignoring the product experience comes at a tremendous cost - preventing up to 60% more eCommerce sales - and ultimately alienates your customers and ...
Kristin Naragon
Chief Strategy & Marketing Officer
Akeneo
Mark Steel
Director, Retail & Consumer Industry Solutions EMEA
Google Cloud
Juan Lopez
Managing Director of Technology Product Development
CITY Furniture
Thermal intelligence - Advancing food safety and profitability for retailers
11:00am–11:30am
Level 1, Special Events Hall, Amazon Pay Stage
Are retailers doing enough to protect their customers from foodborne illnesses and what are retailers doing to keep their food safe? The answers to these questions are key to ensuring not only the safety but the longevity of your business. In this se ...
Rick Schlenker
Co-Founder
Logile, Inc.
Darin Detwiler
Founder and CEO
Detwiler Consulting Group, LLC
Christopher Schlichting
Director, Continuous Improvement
Coborn’s Inc.
Dean Hornsby
CEO
BluLine Solutions, LLC
11:20am–11:50am
11:20am–11:50amFeatured Session
New market opportunities: Monetizing personalization through retail media
11:20am–11:50am
Javits North, Level 4, Elastic Path Stage
Retailers, marketplaces and ecosystems are exploiting valuable first party data in new ways to generate whole new income streams for themselves and vendors. Content, Media and Retail have now converged to create a new service to sellers that is predi ...
Alberto Serrentino
Founder
Varese Retail
Fernando Yunes
SR VP and Brazil Leader
Mercado Livre
Marcelo Pimentel
CEO
GPA
Reinventing retail for the AI generation
11:20am–11:50am
Javits North, Level 4, Firework Stage
Retailers are entering a new phase of technological innovation — with artificial intelligence and machine learning at its core. AI has emerged as the most effective way for retailers to turn data into value. In this session learn how Walmart is using ...
Christian Beckner
Vice President, Retail Technology & Cybersecurity
National Retail Federation
Anshu Bhardwaj
Senior Vice President and Chief Operating Officer, Walmart Global Technology and Walmart Commerce Technologies
Walmart
Suzy Davidkhanian
Vice President, Content
Insider Intelligence
Top retail CFOs share growth insights and priorities for ‘24 and beyond
11:20am–11:50am
Javits North, Level 4, Rithum Stage
The industry cohort most focused on financial health will discuss how they are rallying teams around goals for profitability, and a renewed focus on the retail fundamentals and strategies with a successful track record. In addition, these senior lead ...
Sheryl Estrada
Senior writer
Fortune
Harmit Singh
Chief Financial and Growth Officer
Levi Strauss & Co.
Dayna Quanbeck
COO and CFO
Rothy's
Adrian Mitchell
Chief Financial Officer and Chief Operating Officer
Macy's, Inc.
11:30am–1:30pm
Food & Drink
11:30am–1:30pm
HUNGRY? Check out the food options in the Javits:Level 1
Nibble & Graze Food Court | Across from Special Events Hall
Seating and concessions | Hall 1EExpo | Level 1
South of the Border | Back of 300 aisle
Taste of New York (Kosher available) | Ba ...
11:45am–12:15pm
11:45am–12:15pmExhibitor Big Ideas
Checking out the future: How AI is reinventing the point of sale
11:45am–12:15pm
Expo, Level 1, Expo Stage 2
Jon Hsu
CEO
CodePay
Andres Meza
Country Manager Central America and Caribbean
WISEASY
Isabella Ruskin
Public Relations Director
WISEASY
Thea Myhrvold
CEO & Founder
GetBee
Inclusion in-store: Pioneering the future of retail
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
Retailers’ DEIA practices are making an impact on shoppers’ behaviors right now. Shoppers are abandoning retailers that don't share their values and embracing those that do. Our panelists represent a collective force for change, offering real-world e ...
Dana Zumbo
Business Development Manager
Zappos Adaptive
Mindy Scheier
Founder & CEO of Runway of Dreams Foundation/CEO of GAMUT Management
GAMUT Management
Anne Roberts
Lead Accessibility Solutions Engineer
AT&T
Reach customers with messaging that matters using geospatial tools and AI derived insights from Esri
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Reach customers with messaging that matters using geospatial tools and AI derived insights from Esri
Drive loyalty, deliver best-in-class service, and empower your team to create the most relevant customer experiences that build loyalty and deepen your most important customer relationships. Listen as industry experts discuss how their customers use ...
Cinzia Amadio
SVP Global Marketing
Silversea Cruises
Chan Lee
Director, Data & Visualization
Chick-fil-A, Inc.
Nikki Paripovich Stifle
Industry Manager, Consumer Goods and Services
Esri
Saks OFF 5TH drives digital evolution & delivers a superior customer experience
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
Saks OFF 5TH, the premier destination for luxury off-price fashion, strives to deliver a superior shopping experience through a renewed focus on data, analytics, and personalization. By utilizing an array of AWS services, Saks OFF 5TH has been able t ...
Doug Tiffan
Head of Worldwide Apparel & Fashion Solution Strategy
Amazon Web Services (AWS)
Fei Wang
CTO
Saks OFF 5TH
Shaping the future of work with Burlington Stores
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
Don’t miss the opportunity to hear from Burlington Stores on their ability to be flexible as they continue to grow their associate base and store footprint, while delivering great merchandise values to their customers.
Matthew Guiste
Global Retail Technology Strategist
Zebra Technologies
Vikram Subramanian
VP, Store Operations
Burlington Stores
12:00pm–12:30pm
'Outsmarting' every corner of the restaurant
12:00pm–12:30pm
Level 1, Special Events Hall, Amazon Pay Stage
Today’s customers and employees are tech-savvy, connected, and expecting innovation at every turn. For restaurants, investing in digital enhancements – from the counter, to the kitchen, to the bathroom – is critical to delivering on both consumer and ...
Russ Richardson
Executive Director
MachineQ
Emma Powers
Executive Director - Enterprise Marketing
Comcast Business
John Strom
VP & General Manager, Innovation
Georgia Pacific
12:10pm–12:40pm
12:10pm–12:40pmFeatured Session
Live Commerce: Unique approaches from Fanatics, Roku & HSN prove it’s a channel for all brands to try
12:10pm–12:40pm
Javits North, Level 4, Rithum Stage
It’s mainstream in China, projected to bring in $647 billion this year, and we’ve talked about the broader global adoption of livestream shopping for years. With social shopping playing an increasingly larger role in commerce, is 2024 the year live s ...
Peter Hamilton
Senior Director of Ad Innovation
Roku
Cale Guthrie Weissman
Editor-in-chief
Modern Retail
Chris Lamontagne
SVP, Platform
Fanatics Live
Rob Robillard
Chief Merchandising Officer
HSN
North American grocery retail trends for 2024
12:10pm–12:40pm
Javits North, Level 4, Firework Stage
Having responded with innovation and agility to the headwinds of the last three years, how will North American grocers deal with the continued fallout, now exacerbated by inflation and geopolitical uncertainty? Will the current dynamics that have see ...
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
Yael Cosset
Chief Information Officer (CIO) and Senior Vice President (SVP)
The Kroger Co.
Top five digital consumer trends in 2024
12:10pm–12:40pm
Javits North, Level 4, Elastic Path Stage
Get a first look at the digital shopper trends with the biggest implications for retailers and brands. In this session, retail expert Michelle Evans reveals the latest insights from Euromonitor’s annual report. She will examine the digitally driven b ...
Michelle Evans
Global Lead of Retail and Digital Consumer Insights
Euromonitor International
12:30pm–2:30pm
Expo tours
12:30pm–2:30pm
Level 1, Room 1A 03
Separate registration and additional fee required. For retailers only.
Looking for specific products to enhance your business? Take advantage of curated, expert-led Expo Tours developed for retailers. Tours showcase exhibitors on the cutting edge of ...
1:00pm–1:30pm
1:00pm–1:30pmExhibitor Big Ideas
AI in action - Delivering value to online experiences
1:00pm–1:30pm
Expo, Level 3, Expo Stage 5
Well before GenAI became the latest buzzword, the Liquor Control Board of Ontario (LCBO) had a vision: Deliver remarkable experiences as the trusted destination for the world’s wines, beers and spirits. To support that vision, they have undergone sig ...
Vanda Provato
Chief Marketing and Digital Officer
Liquor Control Board of Ontario
Sheila Morin
CMO
Coveo
Estee Lauder’s strategic AI powered forecasting transformation
1:00pm–1:30pm
Expo, Level 3, Expo Stage 3
Estée Lauder will discuss their strategic response to prevailing retail challenges. The presentation will highlight the successful integration of AI in their forecasting, driving Demand Planning and various other market functions. Improving agility t ...
Sivakumar Lakshmanan
Vice President and General Manager, Software Solutions
Zebra Technologies
Frank Maassen
Vice President Global Supply Chain Planning COE
The Estée Lauder Companies Inc.
Navigating the data-driven ascent: How Floor & Décor is scaling new heights in retail success
1:00pm–1:30pm
Expo, Level 1, Expo Stage 1
Join us for a fireside chat where Floor & Décor, a Stibo Systems customer, unveils their transformative journey in mastering retail challenges through data management. They've meticulously refined 300,000 data points, amplified data quality and e ...
Jared Brown
Senior Director of Information Technology & PMO
Floor & Decor
Retail unlocked: Achieve more with Microsoft
1:00pm–1:30pm
Expo, Level 3, Expo Stage 4
Join this interactive session to hear about one retailer’s AI journey to date. Hosted by Microsoft’s corporate vice president, retail, consumer goods & gaming industries, Shelley Bransten you’ll also learn about new AI-focused findings from Futur ...
Janet Sherlock
Chief Digital and Technology Officer
Ralph Lauren
Shelley Bransten
CVP Global Retail, Consumer Goods, and Gaming Industries
Microsoft
Unifying network operations to modernize retail requirements with CarMax and Ross Stores
1:00pm–1:30pm
Expo, Level 1, Expo Stage 2
Join HPE Aruba Networking to explore how CarMax and Ross Stores are modernizing their network operations to meet evolving needs. By examining where its IT team was spending most of their time, CarMax is leveraging AI and NaaS to strategically provide ...
Gerri Hinkel
Director of Solutions and Vertical Marketing
HPE Aruba Networking
Ken Shaffer
VP, IT Enterprise Systems, Infrastructure Operations
CarMax
Steven Southworth
Group Vice President of Enterprise Technology Services
Ross Stores
1:00pm–1:30pmFeatured Session
Driving performance & sustainability in e-commerce with store digitalization
1:00pm–1:30pm
Javits North, Level 4, Elastic Path Stage
This session will explore how retailers can enhance the efficiency of fulfilling online orders and optimizing the in-store fulfillment process. Emphasizing the significance of providing exceptional service to local shoppers, the discussion will delve ...
Philippe Bottine
CEO North America
VusionGroup
Anne Mezzenga
Co-CEO
Omni Talk
Mark Ibbotson
Former EVP Central Operations Walmart & Senior Advisor McKinsey
McKinsey
From silos to success: How leading retailers deliver lasting results
1:00pm–1:30pm
Javits North, Level 4, Rithum Stage
Why do tough departmental goals not always translate into improved supply chain performance? While you may see short-term gains, over time contradictions across departments diminish the overall results. More meetings, loose integrations, and shared d ...
Vince Beacom
President, Global Retail
Blue Yonder
Smita Katakwar
Senior Vice President of Technology
Wegmans Food Markets Inc.
David Herridge
EVP Global Value Chain Technologies
PVH Corp
The great transition: Redefining retail and modern commerce
1:00pm–1:30pm
Javits North, Level 4, Firework Stage
Join Stripe, SSENSE, and Wayfair to discuss the journey enterprises are taking to navigate the great transition towards making unified commerce not just an option, but a core part of their business model. Discover how much progress is being made in d ...
Jeff Titterton
Chief Marketing Officer
Stripe
Ludovic Maire
Director, Product Management
SSENSE
Curtis Crawford
Global Director and General Manager, Fintech & Loyalty Organization
Wayfair
1:30pm–2:00pm
Building successful corporate start-up partnerships across food service tech
1:30pm–2:00pm
Level 1, Special Events Hall, Amazon Pay Stage
Join Pepsico and Tastewise, where they will delve into the art of selecting, piloting and scaling ideal corporate and startup partnerships to address critical business challenges to accelerate business growth. Gain insights from Pepsico Labs as they ...
Sarah Pichardo
Director, Tech Venturing & Innovation
PepsiCo
Amit Ashkenazi
Sr. Director, Head of Account Management
Tastewise
Special celebrity appearance in the Food Innovation Zone - Meet Crystal Kung Minkoff from The Real Housewives of Beverly Hills
1:30pm–2:00pm
Special Events Hall, Level 1
Come to the Food Innovation Zone to meet special celebrity guest Crystal Kung Minkoff from the cast of The Real Housewives of Beverly Hills!
In 2021, Crystal joined the cast of The Real Housewives of Beverly Hills. Crystal has had formal culinary tra ...
Crystal Kung Minkoff
From the cast of The Real Housewives of Beverly Hills
2:00pm–2:30pm
Making the shift to consumer obsession: How strategic partnerships deliver value in a shifting retail landscape
2:00pm–2:30pm
Javits North, Level 5, SAP Theatre
In a dynamic retail environment marked by ongoing change, retail and consumer brand companies need to focus their efforts on relentlessly satisfying the fast-evolving preferences of their customers. In this panel discussion, BJ’s Wholesale CEO, Bob E ...
Bob Eddy
Chairman and CEO
BJ's Wholesale Club
Anton Vincent
President, Mars Wrigley, North America & Global Ice Cream
Mars Inc.
Hope King
Senior Journalist
Axios
2:00pm–3:00pm
2:00pm–3:00pmExhibitor Big Ideas
Combatting organized retail crime with AI: Insights from Kroger and Jacksons Food
2:00pm–3:00pm
Expo, Level 1, Expo Stage 2
Retailers are facing an alarming surge in theft due to the rise of Organized Retail Crime (ORC). Moderated by the LPRC, this session will showcase how Kroger and Jacksons Food are leveraging AI solutions in their stores to tackle this issue head-on. ...
Mike Lamb
Vice President, Asset Protection & Safety
The Kroger Co.
Dr. Read Hayes
Director
Loss Prevention Retail Council (LPRC)
Robert Hampton
VP Technology Services and Innovation
Jacksons Food Stores
Cynthia Countouris
Global Director, AI for Retail
NVIDIA
How Hearst took a pragmatic composable approach to transform its business into a digital marketplace
2:00pm–3:00pm
Expo, Level 1, Expo Stage 1
How Hearst took a pragmatic composable approach to transform its business into a digital marketplace
Organizations need to pivot swiftly in a digital-first world, and Hearst is no exception. The global diversified media, information, and services company chose VTEX to revolutionize how users engage with their favorite publications each month. This s ...
Jordan Jewell
Sr. Director, Analyst in Residence
VTEX
Mariano Gomide de Faria
Founder & co-CEO
VTEX
Robert Gash
Chief Technology Officer, eCommerce
Hearst
How Office Depot is creating a modern store experience
2:00pm–3:00pm
Expo, Level 3, Expo Stage 3
Office Depot is a leading specialty retailer providing innovative products and services to support the productivity and organizations of small businesses, home office, and education clients. They are on the cutting edge of solving the challenge of ho ...
Kevin Moffitt
President
Office Depot
Jonas Stillman
Senior Director Omni Channel Operations
Office Depot
Kevin Tapscott
Leader Global Solutions Center
Zebra Technologies
Alexandra Powers
Senior Manager of Communications, Culture, and Engagement
Office Depot
How Target and Canadian Tire use generative AI for personalized shopping experiences, driving revenue and productivity
2:00pm–3:00pm
Expo, Level 3, Expo Stage 4
Generative AI is the topic of conversation in board rooms and on the mind of every retail CEO. And retailers are reacting differently, in this session, the panelists will share the practical use cases of AI for driving revenue, enhancing operations, ...
Azita Martin
VP of AI for Retail, CPG and QSR, NVIDIA
NVIDIA
Hayley Tabor
Vice President, Global Industries
Dell Technologies
Cari Covent
Head of AI and Emerging Technology
Canadian Tire Corporation
Melissa Ludack
Vice President, Data Science
Target Corp
Retail’s AI revolution: How generative AI is transforming shopping
2:00pm–3:00pm
Expo, Level 3, Expo Stage 5
Join us as we discuss the game-changing influence of generative AI on shopping and retail, including the latest trends from the 2023 holiday season. Dive deep into The AI Playbook and how to get started. Hear from Trailblazers who are leveraging data ...
Matt Marcotte
SVP, Industry Advisors for Retail, Consumer Goods, and Manufacturing
Salesforce
Rob Garf
VP and GM, Retail
Salesforce
Ekta Chopra
Chief Digital Officer
e.l.f. Beauty
Rochelle Ezekiel
Senior Vice President, Digital Commerce
Canada Goose
2:30pm–3:00pm
Uncorking luxury retail experiences: A conversation with Moët Hennessy CEO Philippe Schaus
2:30pm–3:00pm
Javits North, Level 5, SAP Theatre
Moët Hennessy, the wines and spirits division of LVMH, includes twenty-six Maisons, many of which have been around for centuries, while others are just starting their journey. The high-end wine and spirits group creates exceptional luxury experiences ...
Philippe Schaus
CEO
Moët Hennessy
Manus Cranny
Bloomberg TV Anchor
Bloomberg Inc.
3:00pm–3:30pm
Five Guys and Flybuy - Challenges, innovations, and what's next
3:00pm–3:30pm
Level 1, Special Events Hall, Amazon Pay Stage
Join Steve Teller, Vice President of Digital Strategy from Five Guys, and David Helms, Chief Technology Officer from Flybuy, as they explore innovative technology solutions that improve the customer experience, enhance operational efficiency, and dri ...
David Helms
Chief Technology Officer
Flybuy by Radius Networks
Steve Teller
VP, Digital Strategy
Five Guys
Leading the charge for a brighter future: A sustainability discussion with PepsiCo Foods North America CEO Steven Williams
3:00pm–3:30pm
Javits North, Level 5, SAP Theatre
The focus on sustainable business practices has become an imperative now more than ever. But what are the implications retail businesses must be aware of as they continue to venture into the sustainability space? How have Frito-Lay and Quaker focused ...
Steven Williams
CEO
PepsiCo Foods North America
Michael Jeschke
Principal
Deloitte Consulting LLP
3:15pm–3:45pm
3:15pm–3:45pmExhibitor Big Ideas
Driving experience transformation and a foundation for AI for retailers
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
Retailers must continue to find ways to delight consumers despite a purchasing journey that continues to grow increasingly fragmented across online, in person and through various marketing channels. You'll explore how one of the largest beauty retail ...
Luq Niazi
Global Managing Partner for Consumer Industries
IBM
Kenneth Bolick
VP, Retail Solutions
Retail Business Services, an Ahold Delhaize USA company
Ramesh Reddy
SVP Consumer Technologies
ULTA Beauty
The ecommerce playoffs: Owned inventory vs. dropship vs. marketplace
3:15pm–3:45pm
Expo, Level 1, Expo Stage 1
When should you leverage the dropshipping or marketplace business model to find retail success? In this showdown, panelists will explore ecommerce case studies and debate the best-suited business models for each scenario. While marketplaces can power ...
Tom McFadyen
CEO & Author
McFadyen Digital
Neel Grover
CEO
Shop Premium Outlets
Niklas Halusa
Co-Founder and CEO
Nautical Commerce
The future of customer engagement technology: How AI, payments and more will enhance customer relationships
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
The last few years have seen widespread technology integration that enables retailers to enhance customer engagement, stay competitive and deliver value to customers in particular through advancements in AI and payment tech. In this session, Givex wi ...
Daniel Zanco
Board Member, Consultant and Speaker
Omnibiz Consultoria
Maria Costa
Managing Director, Givex Latin America
Givex
Marina Canto
Product Director
Vivara
Frederico Nicolay
Senior Manager
iFood
The journey so far - empowering team member mobility: Solving printer challenges and using AI to deliver superior customer experiences
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Tractor Supply Company knows it's critical for team members to be mobile, which is why it leverages SOTI’s Enterprise Mobility Management (EMM) solution for its business-critical mobile devices. The company recognized that printers must have the same ...
Glenn Allison
Vice President, Customer Facing Applications Development
Tractor Supply Company
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
Unlocking synergies between digital and stores: Dollar General's journey to personalization at scale
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Unlocking synergies between digital and stores: Dollar General's journey to personalization at scale
Dollar General is America’s fastest growing retailer by store count, opening 3 new locations a day. They have set on a mission to harness the power of digital in engaging their predominantly in-store customer base, with a goal of boosting revenues an ...
Paul Bucalo
Senior Director of Marketing and Ad Technology
Dollar General Corporation
Charlene Charles
Head of Operations, DG Media Network
Dollar General
Will Pickard
Senior Manager, Customer & Marketing
Deloitte LLP
Marta Frattini
Director, Industry Strategy & Marketing (ISM) - Retail
Adobe
3:30pm–4:00pm
A conversation between Walmart US CEO John Furner and Salesforce CEO Marc Benioff
3:30pm–4:00pm
Javits North, Level 5, SAP Theatre
Don’t miss this must-attend, day one, closing keynote conversation featuring Walmart US CEO John Furner and Salesforce Chair and CEO Marc Benioff, who will discuss the future of artificial intelligence, retail and more.
John Furner
President and CEO
Walmart U.S.
Marc Benioff
Chair and CEO
Salesforce
4:00pm–4:30pm
4:00pm–4:30pmExhibitor Big Ideas
Data & AI give retailers commerce superpowers
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
From scaling personalized shopping experiences to boosting merchant and developer productivity, AI - powered by connected data - gives your teams commerce superpowers to do more. Learn how retailers meet and exceed evolving customer expectations with ...
Jason Purcell
CEO
Salsify
Jenna Flateman Posner
Chief Digital Officer
Solo Stove
Scott Lux
Global EVP of Technology and Innovation
Esprit
Michael Affronti
CEO Commerce Cloud
Salesforce
Delivering ethical AI: Key insights from IBM for retail
4:00pm–4:30pm
Expo, Level 3, Expo Stage 3
This session emphasizes the crucial role of ethical AI in harnessing its benefits while avoiding pitfalls. Come explore how IBM's commitment to explainable and fair AI interfaces with large retailers' renewed focus on transparency and accountability. ...
Heather Gentile
Director of watsonx.governance
IBM
How Petmate partnered with Informatica to transform their business through data management
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
For over 60 years, Petmate has been dedicated to maintaining pet happiness, wellness, and quality-of-life. Through their digital transformation journey with Informatica, Petmate will be able to fulfill demand, increase supply chain visibility and pre ...
Scott Jennings
Chef Strategist, Retail & CPG
Informatica
Justin Glatz
CIO
Petmate
Leveraging data to optimize the store experience
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Join Mike Brown and the CEOs from MarketDial and RetailNext for a conversation about strategies and examples of optimizing the retail store experience.
Alexei Agratchev
CEO and Co-founder
RetailNext
Morgan Davis
CEO and Cofounder
MarketDial
Mike Brown
VP, Store Operations & Finance
PVH Corporation
Securing the cloud and artificial intelligence to drive retail customer retention
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
In this session we highlight the crucial role of cybersecurity in adopting artificial intelligence and predictive analytics for customer retention. Learn how to enhance the overall customer experience, become more operationally resilient, and foster ...
Ira Goldstein
Cybersecurity Expert and Former Retail CISO
Kernel Advisory
Pawel Laskowski
Global Head of Google Cloud Delivery
Endava
Paul Maguire
Global Head of Retail Delivery
Endava
4:00pm–5:00pm
5:30pm–7:30pm
Retail's CIO Party
5:30pm–7:30pm
By invitation only.
Top off the opening of NRF 2024 by joining us for an exclusive networking event. Mingle with the industry's premier technology leaders while enjoying classic hors d'oeuvres and refreshing cocktails.
6:00pm–10:00pm
NRF Foundation Honors
6:00pm–10:00pm
Marriott Marquis, Times Square
From the most coveted award in retail, The Visionary, to our annual List of People Shaping Retail's Future, to our scholarship recipients and RISE Up Partner of the Year, the NRF Foundation Honors celebrates the retail professionals who are sparking ...