3 Key Takeaways:
- White Glove Service: How conversational AI can be used to deliver a new shopper experience
- Profitable Personalization: How generative AI can be used to drive new levels of revenue
- Seeing is Achieving: A practical walk-through of the future digital store
Whether it’s sending transactional order updates or implementing new marketing strategies, the challenges associated with global communications are widespread. Everything from meeting consumers on their preferred channels to addressing varying compliance requirements and balancing technological limitations of global delivery must be addressed. And of course, seamless integration into the current tech stack is required while being flexible enough to iterate and adopt future technologies such as AI.