Keynote Session

Sunday
January 15
8:15 am–8:20 am
Javits North, Level 5, SAP Theatre

Break through! NRF Chairman’s welcome and opening remarks

Walmart U.S. President and CEO, and NRF Board Chairman, John Furner welcomes attendees and provides an overview of the current state of retail industry challenges and opportunities.
Sunday
January 15
8:20 am–8:45 am
Javits North, Level 5, SAP Theatre

The Huddle with John Furner and Harvard Business School’s Dr. James Cash live at NRF 2023, Retail’s Big Show

Walmart U.S. president and CEO, John Furner, takes his popular video podcast, “The Huddle with John Furner,” on the road, hosting a candid conversation with Dr. James Cash, The James E. Robison Professor, and Senior Associate Dean, Emeritus at Harvard Business School. In this video podcast format recorded live at Retail’s Big Show,  Dr. Cash will share his business and leadership perspectives, drawing from his vast experience that includes holding board positions at 15 Fortune 100 companies, including Walmart’s. Dr.
Sunday
January 15
2:45 pm–3:15 pm
Javits North, Level 5, SAP Theatre

The Nordy Pod, hosted by Pete Nordstrom, live at NRF 2023

Nordstrom president and Chief Brand Officer Pete Nordstrom takes his popular podcast on the road to record a special episode live in front of NRF 2023’s Main Stage audience. Pete’s podcast show features enriching conversations with very special guests to explore their insights and experiences in hopes of making a human connection with every episode.
Sunday
January 15
3:45 pm–4:15 pm
Javits North, Level 5, SAP Theatre

Preparing for the future of commerce with Mattel and Shopify

The past few years have proven that change is the only constant in commerce. From supply chain challenges and increasing consumer expectations to privacy and advertising shifts, businesses need to transform to have staying power. In a fireside chat, Shopify President Harley Finkelstein and Mattel President/COO Richard Dickson will discuss how to break through current business pressures, innovate, and maintain staying power to meet consumer demands.

Monday
January 16
8:45 am–9:15 am
Javits North, Level 5, SAP Theatre

The future of retail leadership: Target CEO Brian Cornell in conversation with top female leaders

Target CEO Brian Cornell, National Retail Federation’s 2022 ‘Visionary’ Honoree, returns to the Big Show Main Stage for a conversation with several female leaders from Target’s diverse leadership team. This group of forward-thinking leaders will discuss their vision for the future of retail leadership, lessons from bold decisions they’ve made while navigating the challenges of the past few years, how a strong corporate culture will fuel your company’s future growth, and much more.
Monday
January 16
2:45 pm–3:15 pm
Javits North, Level 5, SAP Theatre

Nourishing people and the planet: A conversation with Whole Foods Market CEO Jason Buechel

Food systems are integral to the health and well-being of our communities. As retail grocery continues to grapple with the challenges of inflation, supply chain restrictions and climate change, it is imperative that companies continue to build sustainable food systems to benefit the generations to come. Hear from CEO Jason Buechel on how Whole Foods Market is investing in sustainability, with initiatives around regenerative farming, reducing food waste, and responsible sourcing to build a better future of food in the grocery sector and beyond. 
Monday
January 16
3:15 pm–3:45 pm
Javits North, Level 5, SAP Theatre

The win-win of embracing refugee talent in business: A conversation with Hamdi Ulukaya, CEO and Founder of Chobani and Founder of Tent Partnership for Refugees

Inspired by his own experience starting Chobani as a Turkish immigrant to the U.S., Hamdi Ulukaya hired refugees and experienced early on that they were some of his most loyal, dedicated, and resourceful employees. In 2016, he founded the Tent Partnership for Refugees to mobilize the global business community to hire, train, and mentor refugees and incorporate them into their core operations.
Monday
January 16
3:45 pm–4:15 pm
Javits North, Level 5, SAP Theatre

Reimagining retail through consumer insights: A conversation with Petco CEO Ron Coughlin

Since the pandemic, the pet industry has continued to boom as hybrid working and geographic shifts mean people are bringing more pets into their families. And the category continues to grow as pet parents invest in premium products and services despite historic inflation. Join Petco CEO, Ron Coughlin, in his fireside chat to hear how Petco has accelerated omnichannel growth by reengineering its business to meet consumer dynamics, which he believes other retailers can implement.
Tuesday
January 17
8:00 am–8:45 am
Javits North, Level 5, SAP Theatre

Bringing innovation to multi-centennial brands: A conversation with LVMH Inc. Chairman and CEO Anish Melwani

With a portfolio of over 75 iconic houses spanning all luxury sectors, LVMH is renowned for its ability to nurture the appeal of legacy brands. Through creativity and a commitment to excellence, the Group seeks to ensure they remain relevant and desirable over the long-term. In this fireside chat, LVMH Inc. Chairman and CEO Anish Melwani will share how the right mix of heritage and innovation makes the world’s most beloved luxury houses continue to shine in the 21st century.
Tuesday
January 17
9:15 am–9:45 am
Javits North, Level 5, SAP Theatre

Revolutionizing luxury experiences: A conversation with Neiman Marcus Group CEO, Geoffroy van Raemdonck

Many examples of industry-leading customer experiences were born from the luxury sector. In this Main Stage fireside chat, Neiman Marcus Group (NMG) CEO, Geoffroy van Raemdonck, discusses the company’s integrated luxury retail approach, curation assortment, and sales-assisted model driven by relationships. Learn how these strategies are leading NMG’s growth strategy of revolutionizing luxury experiences for its customers.
Tuesday
January 17
9:45 am–10:15 am
Javits North, Level 5, SAP Theatre

Rethinking the company associate experience with PepsiCo Foods North America's CEO Steven Williams

shifts that have only accelerated during the past three years, moving employees firmly into the driver’s seat. As organizations work to win corporate and frontline talent, the advantage will go to those that recognize the associate experience fuels the consumer experience and invest in their teams to drive acquisition, retention, development and positive business outcomes.
Tuesday
January 17
3:00 pm–3:30 pm
Javits North, Level 5, SAP Theatre

Building the foundation for superior customer experiences: How retailers can capitalize on customer and associate focused innovation

Retailers feel pressure to foster continuous innovation that helps keep pace with constantly evolving customer preferences. But retailers also need to balance innovation and associated technology deployments with running the core business and attending to current customer needs. Join President and GM of NCR Retail, David Wilkinson, Tim Baxter, CEO EXPRESS and Shameek Konar, CEO Pilot Flying J as they discuss how they are reimagining their “North Star” to guide decisions, and avoid the legacy technology trap.