Featured Session

Sunday
January 14
10:30 am11:00 am
Javits North, Level 4, Firework Stage
Learn how Kmart Australia doubled down on clarity of purpose and innovation to develop a strategic blueprint and operational architecture to transform its business model, moving it from a traditional discount chain to an innovative, modern, hybrid retailer. This session offers takeaways on how to overcome barriers, challenge the status quo, guidance on leadership and adopting technology solutions to empower the organization.
Sunday
January 14
10:30 am11:00 am
Javits North, Level 4, Rithum Stage

As both the world’s largest convenience retailer and the number one immediate-consumption retailer in the U.S. with over 13,000 stores, 7-Eleven is in a unique position to provide CPGs and other partners with a differentiated solution across the full marketing and innovation funnel. The company’s integrated suite of data-driven insights is led by Gulp Media—the first retail media network to serve the convenience store industry—bolstered by its C-Shopper analytics platform, Brainfreeze Collective proprietary research panel of 250,000 customers and forthcoming 7-Eleven Lab Stores.

Sunday
January 14
10:30 am11:00 am
Javits North, Level 4, Elastic Path Stage

Punch your ticket for a guided tour of the latest new stores to open in New York courtesy of Accenture. You can expect a visual treasure trove of new and reimagined customer journeys, and insights on what today’s shoppers look for – and expect, from retail stores.

Sunday
January 14
11:20 am11:50 am
Javits North, Level 4, Rithum Stage

The industry cohort most focused on financial health will discuss how they are rallying teams around goals for profitability, and a renewed focus on the retail fundamentals and strategies with a successful track record. In addition, these senior leaders will ​speak to: balancing short and long-term growth priorities, ​the CFO's take on AI, innovation and technology being green-lit for testing, ESG (given new financial reporting requirements from the SEC), and the evolving role of the CFO – increasingly at the forefront of business strategy.

Sunday
January 14
11:20 am11:50 am
Javits North, Level 4, Elastic Path Stage
Retailers, marketplaces and ecosystems are exploiting valuable first party data in new ways to generate whole new income streams for themselves and vendors. Content, Media and Retail have now converged to create a new service to sellers that is predicted in the next few years to beat mainstream ad spend. How are retailers waking up to the exciting opportunities afforded by live commerce, social commerce and social media.
Sunday
January 14
11:20 am11:50 am
Javits North, Level 4, Firework Stage

Retailers are entering a new phase of technological innovation — with artificial intelligence and machine learning at its core. AI has emerged as the most effective way for retailers to turn data into value. In this session learn how Walmart is using AI to drive growth and competitive advantage across the business.

Sunday
January 14
12:10 pm12:40 pm
Javits North, Level 4, Elastic Path Stage
Get a first look at the digital shopper trends with the biggest implications for retailers and brands. In this session, retail expert Michelle Evans reveals the latest insights from Euromonitor’s annual report. She will examine the digitally driven behaviors that will alter shopping habits in 2024 so you can meet these new demands and capture more of the e-commerce market.
Sunday
January 14
12:10 pm12:40 pm
Javits North, Level 4, Firework Stage

Having responded with innovation and agility to the headwinds of the last three years, how will North American grocers deal with the continued fallout, now exacerbated by inflation and geopolitical uncertainty? Will the current dynamics that have seen a squeeze on growth capital, a surge in private label, higher slotting fees, and stagnant labor growth, have a long-term impact. And how will grocers respond?

Sunday
January 14
12:10 pm12:40 pm
Javits North, Level 4, Rithum Stage

It’s mainstream in China, projected to bring in $647 billion this year, and we’ve talked about the broader global adoption of livestream shopping for years. With social shopping playing an increasingly larger role in commerce, is 2024 the year live shopping will take off? A group of seasoned retail and advertising executives from Fanatics, Roku and HSN will discuss different approaches their brands are taking with live shopping – and why they’re investing in the channel.

Sunday
January 14
1:00 pm1:30 pm
Javits North, Level 4, Firework Stage
Join Stripe, SSENSE, and Wayfair to discuss the journey enterprises are taking to navigate the great transition towards making unified commerce not just an option, but a core part of their business model. Discover how much progress is being made in different sectors to shift commerce online to build truly digital business models, and learn about the role startups and emerging technologies, such as AI, are playing to drive innovation.
Sunday
January 14
1:00 pm1:30 pm
Javits North, Level 4, Rithum Stage
Why do tough departmental goals not always translate into improved supply chain performance? While you may see short-term gains, over time contradictions across departments diminish the overall results. More meetings, loose integrations, and shared data will only take you so far. Join this discussion to learn how each speaker achieved lasting business impact through an end-to-end supply chain digital transformation with Blue Yonder.
Sunday
January 14
1:00 pm1:30 pm
Javits North, Level 4, Elastic Path Stage
This session will explore how retailers can enhance the efficiency of fulfilling online orders and optimizing the in-store fulfillment process. Emphasizing the significance of providing exceptional service to local shoppers, the discussion will delve into strategies for promoting sustainability through the lens of local e-commerce and highlight the potential of this approach to drive positive environmental impact.
Monday
January 15
10:30 am11:00 am
Javits North, Level 4, Firework Stage
Retail media's first era was dominated by search ads on Amazon, but as digital advertising's third big wave evolves up the funnel and into the physical store, omnichannel RMNs are now scaling large ad businesses. In this session with retail media leaders, we examine how large retail footprints and vast troves of in-store purchase data are helping RMNs tap the full potential of physical stores as the next major media channel.
Monday
January 15
10:30 am11:00 am
Javits North, Level 4, Rithum Stage

Step into the world of cutting-edge retail as we explore retail innovation from around the globe. Discover, learn and get inspired by groundbreaking strategies, business models, technologies and concepts that are reshaping the retail landscape, from seamless online-to-offline experiences to immersive store designs and transformative customer engagement.

Monday
January 15
10:30 am11:00 am
Javits North, Level 4, Elastic Path Stage

There was a time not too long ago when, if you wanted something, you went to a store. You pretty much had to. Now, after the Supernova explosion of methods to buy merchandise that make shopping easier and more convenient, you may find yourself asking, what’s the value of having physical stores? Retailers that struggle the most keeping up with modern changes also seem to be having the most trouble with this question. Given the current plethora of easy ways to get goods to your doorstep fast, falling behind is certainly understandable but unquestionably risky.

Monday
January 15
11:20 am11:50 am
Javits North, Level 4, Firework Stage
Confident and changeable, Gen Z are demanding that brands communicate with them on their own terms. Brands that understand how to reach this valuable, yet challenging customer cohort are building digital strategies to stay agile in a dynamic landscape. In this session learn from leading brands the strategies driving digital initiatives, how they measure success and remain at the forefront of innovation.
Monday
January 15
11:20 am11:50 am
Javits North, Level 4, Rithum Stage
Many retailers are making big strides in seamless commerce strategies and capabilities, as they seek to differentiate and become the future leaders of retail.  The key is advancing omnichannel capabilities to meet the needs of evolving customer journeys while seeking to deliver profitable and sustainable experiences.  Leveraging extensive primary research and retail C-level interviews, we will take a closer look at the shift from channel specific to customer-centric economics and the role of the store in augmenting customer lifetime value.
Monday
January 15
11:20 am11:50 am
Javits North, Level 4, Elastic Path Stage
Will inflation continue to decline? Will the economy continue to grow?  Will the job market remain tight? Will fraught relations between China and the US lead to major supply chain changes? And what will it all mean for consumers and retailers? Join Ira Kalish as he navigates the headwinds and tailwinds facing retail businesses. 
Monday
January 15
12:10 pm12:40 pm
Javits North, Level 4, Elastic Path Stage
The analogue world is behind us. Only advanced tech can solve the retail challenges and turn the tide on stagnating productivity. Discover what impacts this will have on physical retail, e-commerce and sustainability, as well as consumer’s shopping behaviors. This session with futurist and trends expert, Kate Ancketill, will posit optimism for the tech-enabled future.
Monday
January 15
12:10 pm12:40 pm
Javits North, Level 4, Rithum Stage
Direct to consumer startups have infused the retail arena with innovative ideas and creative passion. But what happens when the pace of expansion and the myriad challenge of a burgeoning business move beyond their proficiency?  Several founder-led brands have welcomed seasoned retail veterans into the corner office.  We’ll chat with these two retail executives who have built long careers in traditional retail and are ready to apply their expertise spark next-level growth and profitability.
Monday
January 15
12:10 pm12:40 pm
Javits North, Level 4, Firework Stage
Generative AI is all the rage now but retail success is grounded in using all components of the tech stack to understand what’s happening upstream and downstream, how to allocate marketing spend for the strongest connections and what are the drivers of customer lifetime value. 
Monday
January 15
1:00 pm1:30 pm
Javits North, Level 4, Firework Stage
Explore how the powerful synergy of Artificial Intelligence and Computer Vision is reshaping the retail landscape. Discover how these cutting-edge technologies are not only driving superior outcomes for retailers, but also acting as a force in the battle against shrinkage, changing the way we shop and protect assets. Join us to unravel the future of retail success through AI and Computer Vision.
Monday
January 15
1:00 pm1:30 pm
Javits North, Level 4, Rithum Stage
A deep dive into the transformative operations of AutoZone and PetSmart - companies that have successfully revamped the frontline experience for over 150,000 employees. Join visionary executives from both enterprises as they outline the pressing challenges that prompted change and the remarkable journeys to find groundbreaking solutions. From pinpointing urgent issues to strategizing and executing sustainable solutions, learn firsthand the strategies employed to breathe new life into their operations.
Tuesday
January 16
10:30 am11:00 am
Javits North, Level 4, Firework Stage

CEOs from this year’s “in” DTC brands – Bombas, Ritual, and Clare V. – come together to share what they’re focused on for 2024 and how their teams are navigating a new retail landscape (post-COVID, full of new brands). These talented leaders will discuss topics including:

  • Balancing profitability with growth and a culture of innovation
  • Consumer behavior shaping strategy
  • Relevance of stores, and wholesale partnerships
  • Marketing: What's working, what’s not; acquisition versus retention
Tuesday
January 16
10:30 am11:00 am
Javits North, Level 4, Elastic Path Stage
Stories of resilience and determination are powerful reminders that businesses often have to overcome obstacles and chart a new course in the quest to win back shoppers' hearts and wallets. Join us as Crocs and Claire’s share their unique journeys from setbacks to success on the road to brand and business reinvention.
Tuesday
January 16
10:30 am11:00 am
Javits North, Level 4, Rithum Stage

Shifting spending patterns and global events are causing consumers to reprioritize their lives – from how they shop to how they experience life. Customers expect more than ever from brands, and brands need more ways to attract them. We’ll discuss how to help future proof connections to shoppers that have long lasting implications.

Tuesday
January 16
11:20 am11:50 am
Javits North, Level 4, Rithum Stage
Join Emma Hinchliffe, Fortune senior writer and co-chair of Fortune’s Most Powerful Women Summits in conversation with Hali Borenstein, CEO of Reformation. Hear how innovation in retail technology is helping the $350 million cult favorite brand stay ahead of the pack, 15 years into its run, as they scale from its “adolescent” phase. Borenstein will additionally discuss 2024 business priorities, including a focus on the core (i.e.
Tuesday
January 16
11:20 am11:50 am
Javits North, Level 4, Elastic Path Stage
In this session we will identify strategies to future-proof retail businesses, examining the global drivers that are shaping macroeconomic and business landscapes, as well as exploring the forces that will influence society, technology, the environment, politics, industry and creativity.
Tuesday
January 16
11:20 am11:50 am
Javits North, Level 4, Firework Stage
How do retailers unify multiple channels in ways that create a compelling, consistent and personalized experience for their customers? And at the same time, how does their unified commerce strategy deliver both profit and growth? Hear from our panel of retail leaders to understand the elements common to every successful omnichannel business, as the route to building or reinforcing your own roadmap. What are the cultural, organizational and technological barriers to success and how have our leaders overcome them?
Tuesday
January 16
12:10 pm12:40 pm
Javits North, Level 4, Elastic Path Stage

Shein and Temu have been two of the most successful US consumer brand launches in recent history. Both share some common tactics as well as some distinctive differences. This session will provide an overview of their success and the tactics they used to achieve that success. With a focus on what existing brands can learn to apply to their own marketing efforts. You’ll leave with a better understanding of one of the most significant evolutions of the US market, and specific strategies you can employee to accelerate growth of your own brands.

Tuesday
January 16
12:10 pm12:40 pm
Javits North, Level 4, Firework Stage
Learn what drives brand influence and see which retailers from countries right across the world have the most influence as we reveal the 2024 retail top lists. David Roth, CEO of The Store WPP, will show how brand influence helps convince consumers to buy from a brand, stay loyal to it and potentially pay a premium for it – all vital, particularly now, when consumers are scrutinizing what they spend like never before. Brand Influence leads to changes in the way consumers behave, which supercharges the business's bottom line.
Tuesday
January 16
12:10 pm12:40 pm
Javits North, Level 4, Rithum Stage
In this session, Vogue Business Head of Advisory Anusha Couttigane will share insights from the latest Vogue Business Index, a bi-annual study of the top 60 global luxury brands, driven by consumer research across 11 markets. Luxury remains extremely resilient, in spite of prevailing economic challenges, but some territories present specific social, economic and cultural trends that directly impact both consumer attitudes and behavior. This presentation will look at how these key shifts are manifesting across global markets.