Featured Session

Sunday
January 16
10:30 am11:00 am

It is estimated that the Chinese should account for 50% of worldwide luxury purchases by  2025. Luxury brands are seizing the opportunity to tap into this market. In this session Hilary Milnes from Vogue Business will talk with Alibaba and a leading global luxury brand, sharing insight into how they are partnering to design unforgettable and elevated luxury shopping experiences.

Sunday
January 16
10:30 am11:00 am

Join us for this educational discussion from retail sustainability experts as they reveal the most effective ways to achieve sustainability goals. Hear how companies have launched successful sustainability initiatives as they share ah-ha moments, what worked and what didn't, who should be at the table for these discussions and how to best work with vendors. The lessons these experts are generously sharing could save you time and money,  while demonstrating to customers that you care about climate change and related sustainability concerns.

Sunday
January 16
10:30 am11:00 am
As several huge retail chains have made high-profile forays into virtual care over the past year, many stakeholders have wondered what effect these moves may have on health services. The rise of telemedicine during COVID-19 has brought forth easier accessibility to healthcare for many people, establishing itself as a valuable method of care for future years to come. We are seeing traditional healthcare like medical office settings evolving into virtual, and even asynchronous options. Healthcare is becoming increasingly tech focused as major retailers have ventured into virtual care.
Sunday
January 16
11:15 am11:45 am

It is time we rethink the ways in which corporations build a startup acquisition pipeline. The pain points in current models have left corporations unable to source optimally due to internal constraints and leave startups pinched due to unrealistic contractual terms. In this session we break apart the old model and offer a new perspective for corporations think about and approach innovation in a way that is a win-win.

Sunday
January 16
11:15 am11:45 am
In this session Victoria’s Secret and Movado Watches will share their experiences of building successful direct to consumer global ecommerce channels. They will share details of the strategy behind their direct-to-consumer operations and the lessons learned as they have developed their businesses in high-growth markets.  ESW will share data on the fastest-growing DTC markets and provide insight into consumer behavior dynamics in these markets. 
Sunday
January 16
11:15 am11:45 am

GDR Creative Intelligence CEO, Kate Ancketill will deliver inspirational insights from the world’s most resilient retailers. Analyzing the common factors behind these successful business models, Kate will share GDR's predictions of where we’re headed over the coming years.

Sunday
January 16
12:00 pm12:30 pm
By now we're all familiar with how TikTok can galvanize millions of consumers into stores to buy the latest viral product or try the latest branded challenge. Some brands are taking it one step further by building communities around nontraditional call to actions that are unheard of in the retail world. Through organic and paid presences, Target and American Eagle have built authentic connections with their communities that drive users to participate and engage with the brands on and off TikTok.
Sunday
January 16
12:00 pm12:30 pm
Javits North, Level 4, Room 408, UST Global Supply Chain Stage
Omnichannel fulfillment and end-to-end visibility are top-of-mind challenges for retailers searching for new ways to build and maintain brand loyalty. Join Gordon Foods Service and see how they recalibrated their logistics model, using predictive intelligence to decrease turn-around-times and increase delivery speeds. Learn how Gordon Food Service created a new omnichannel last mile strategy and is growing market share.
Sunday
January 16
12:00 pm12:30 pm
More details on this session coming soon!
Sunday
January 16
2:00 pm2:30 pm
More details on this session coming soon!

Session in collaboration with:

Sunday
January 16
2:00 pm2:30 pm
New York City hosts the opening of many incredible new retail environments each year, and in spite of global challenges 2020 and 2021 were no exception. Please join the Retail Design Institute’s Ray Ehscheid as he presents some exceptional experiences and enhanced features on a curated, virtual tour of store openings over the last two years. We seek to inspire each of you to physically visit these “must see" spaces as you walk the city of New York.  
Sunday
January 16
2:00 pm2:30 pm

Michael Wolf, founder and CEO of Activate, will examine the tech, media and gaming trends driving consumer buying behavior in 2022. He will explore the opportunities that exist for brands in virtual gaming worlds and the future of avatar personalization.

Sunday
January 16
2:45 pm3:15 pm
Well-known business ecosystems like JD.com and Alibaba have transformed the Chinese retail landscape in recent years. Integrating physical and digital retailing, payments, financial services, marketplaces, media and entertainment, these tightly connected technology platforms are spawning new retail business models that are built on expansive consumer bases and data. In addition, emerging ecosystems promise to reshape retail businesses amid competition among established and new platforms.
Sunday
January 16
2:45 pm3:15 pm

The "working from home" concept has become prevalent, or at least optional for many over the last couple of years. It has changed the future of the workplace, and business as usual--including retail. Hear how retail environments are shifting to accommodate this new idea of live/work spaces, as former concepts give way to changing customer needs and adapt to new possibilities.

Sunday
January 16
2:45 pm3:15 pm
The future of supply chain and sustainability has its roots in on-demand manufacturing. Early forays into the space have allowed brands to reduce product inventory, sharpen their agility to meet consumers ever- shifting desires, deliver product in as little as two weeks and work toward eliminating the need for markdowns. Join us as two on-demand pioneers discuss how they're capitalizing on this trend and how it could scale in the years ahead.
Monday
January 17
10:30 am11:00 am
More details on this session coming soon!

Session in collaboration with:

Monday
January 17
10:30 am11:00 am
More details on this session coming soon!
Monday
January 17
10:30 am11:00 am
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

It has become imperative for brands to bring transparency to their sourcing and manufacturing processes. From investors to consumers, organizations are being held accountable for their environmental and social impact. The Sustainable Apparel Coalition (SAC) and the Higg Index Tool is being used by leading footwear, textile and apparel suppliers and retailers to document and report on social and climate related impact. In this panel discussion retail executives will share their work developing the community and tools to build momentum for sustainable transformation.

Monday
January 17
11:15 am11:45 am
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

Can storytelling drive behavioral changes and sales? Target and Grove Collaborative are convinced it can. Since partnering in Spring 2021, the two have increased access to sustainable cleaning products and gently but firmly nudged consumers to develop new habits and reduce plastic waste. Hear how these two are collaborating today and how this partnership will evolve in 2022.  

Monday
January 17
11:15 am11:45 am
A lot of buzz and excitement surrounding these unique tokens have to do with digital art and creative work, but does the rise of NFTs bring forward new opportunities for brands to interact with a new younger audience?
Monday
January 17
11:15 am11:45 am

In the eyes of the consumer, sustainability is now a company's responsibility, and a bonus is it can expand your customer base and provide a potential revenue stream—resale. Solutions are in use that can efficiently create a resale store to expand your sustainability efforts. These platforms are providing a convenient pathway for retailers to move the needle toward a more sustainable world--while expanding their business.  Experts will discuss opening their own brand's resale shop, considerations taken and lessons learned in the process. 

Monday
January 17
12:00 pm12:30 pm

The market for plus-size fashion is worth nearly $30 billion in the US alone. In this session Marie Denee, creator and editor-in-chief of The Curvy Fashionista talks to Alexandra Waldman, co-founder and creative director of Universal Standard, Jessica Murphy from TrueFit and Ben Barry, Dean of Fashion at Parsons school about why the fashion industry needs to rethinking its approach to the plus-size market, prioritizing investment in fit, style and choice.

Monday
January 17
12:00 pm12:30 pm
If Whole Foods and 7-Eleven had a family it would look like the latest crop of convenience stores. Healthy prepared foods and good-for-you snacks are just part of the makeover underway as a new crop of players challenge the norm with a reimagined product offering and a side of technology. It's official: convenience now has a conscience and consumers are embracing the changes, including everything to kombucha to coffee bars and craft beers.  
Monday
January 17
2:00 pm2:30 pm
Planning assortments with last year's sales data, this year's market interpretation and the upcoming trend forecast can be daunting enough--then add in brand identity and customer expectations and it's overwhelming! With so many data points to consider, retailers are finding that artificial intelligence is the path to making smarter and faster decisions minimizing out-of-stocks and overstocks, and decreasing markdowns, leading to improvements in customer satisfaction.
Monday
January 17
2:00 pm2:30 pm

Chief Global Economist Ira Kalish will explore the economic factors weighing on the 2022 economy, how these influences are reshaping consumers’ shopping behavior, and what lies ahead for retailers in an altered world. Ira will share preview highlights from the 25th edition of Global Powers of Retailing, which looks at the 250 largest retailers around the world and how leading retailers successfully pivoted during the pandemic.

Monday
January 17
2:00 pm2:30 pm
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

During the past 18 months, demand for beds spiked as society shifted toward the comfort and safety of home. Mattress retailer Sleep Number responded by designing its supply chain to ensure "white glove" delivery to the home ensuring customer expectations were exceeded. The three-time Supply Chains to Admire Award winner, Sleep Number successfully postpones and designs fulfillment to deliver the ultimate customer experience. For Sleep Number, the goal is to improve sleep. In this session, hear how delivery is not the only part of the experience, albeit an important element.

Monday
January 17
2:45 pm3:15 pm
The recent surge in adopting more sustainable practices is no longer a trend, but an inevitable shift that brands need to begin implementing within their businesses. Embracing the circular economy may help businesses rethink and redesign ways in which they can keep current products and materials in use, eliminating waste. It is important for brands to think about all stages of their supply chain, from the design of their products to distribution and beyond.
Monday
January 17
2:45 pm3:15 pm
A new dimension between the store and the customer is growing at an accelerated rate. Third party retail services such as Instacart and Shipt, proprietary models, and technology providers are set to offer a multitude of choices for major omni-commerce retailers--and customers alike. While the delivery model was primarily built on efficiency and to some extent on-demand retail, others are using it as a means of personalization, consumer connection and an entry into a digital-first approach.
Monday
January 17
2:45 pm3:15 pm
More details on this session coming soon!
Monday
January 17
2:45 pm3:15 pm
More details on this session coming soon!
Tuesday
January 18
10:30 am11:00 am

Deborah Weinswig is joined to by two major retail brands who will be sharing insight into how live stream commerce has helped them transform the shopping experience behind major shopping events, by blending entertainment with instant purchasing.

Tuesday
January 18
10:30 am11:00 am
Amazon is both the leader in US e-commerce and runs the most successful marketplace. Despite their success, they are not one to follow for inspiration. Will they bring us the future of retail innovation? For everyone else trying to stand out, that entails building a different marketplace, one that looks at the supply and demand parts of the two-sided system differently.
Tuesday
January 18
10:30 am11:00 am
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

A leading global research and leadership firm envisions a future where autonomous vehicles and drones will deliver about 80 percent of all items. If you're wondering who's driving future deliveries or if emerging technologies will fly, join these next gen thinkers for an eye-opening dialogue on the direction last mile is headed. 

Tuesday
January 18
11:15 am11:45 am

As the focus on Chinese shopping festivals like Singles Day and 618 continues to intensify, how can international brands develop strategies around these local milestones to capitalize on their potential? In this session, Harlan Bratcher from JD.com will be joined by a Nick Woodhouse from Authentic brands to discuss the planning involved in creating successful festival campaigns.

Tuesday
January 18
11:15 am11:45 am
As travel was slowed for many of us recently, we would like to take you on an international store tour of awe-inspiring store concepts. Join Accenture's Karen Voelker to learn how retailers are delivering best-in-class experiences powered by technology and design to better understand and connect with shoppers along the customer journey.
Tuesday
January 18
11:15 am11:45 am
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

The pivot to e-commerce sparked by the pandemic accelerated sales: it also brought an ugly reoccurring issue to the forefront: the proliferation of gray-market goods.  In 2020, Customs Border Protection seized "26,503 shipments containing goods that violated intellectual property rights. The total estimated value of the seized goods, had they been genuine, was nearly $1.3 billion." Why are gray market goods the bane of brands and retailers? Customer distrust, the erosion of brand identity and integrity, and the loss of sales and margins - are just a few negative effects.

Tuesday
January 18
12:00 pm12:30 pm
Consumers today are shopping and paying differently, with the adoption of alternative payment solutions–including Buy Now Pay Later (BNPL)–skyrocketing to reach over 45 million US consumers ages 14+ in 2021 alone. But the opportunity for retailers embracing innovative payment options doesn’t end at checkout.
Tuesday
January 18
12:00 pm12:30 pm

One of the most coveted marketing buzzwords is ‘community’. Brands that have managed to create a community of loyal followers who not only buy their products, but act as ambassadors – even evangelists –  have a distinct edge over competitors. How do brands balance content, community and commerce to flourish?

Tuesday
January 18
12:00 pm12:30 pm
For brands to reach consumers along their unique journeys, there are certain things they must deeply understand - their consumers' global, contextual, and individual needs. Brands must then deliver what is most relevant based on where that customer is at that very moment in time. WW Chief Product Officer, Lucinda Newcomb will discuss the overall impact of shifting consumer behavior in today’s rapidly evolving digital world, why not all data is created equal for determining impact and why she doesn’t use the word “personalization."