Exhibitor Big Ideas

The debate over the significance of online versus physical shopping has come to a clear conclusion, with a consensus emerging in favor of unified commerce as the future of retail. Those brands which not only adopt but also demonstrate exceptional proficiency in the realm of unified commerce are poised to emerge as the true victors within the retail sector. Unified commerce meets customers where they are - blending online and offline experiences for a seamless journey.

Leading retailers understand location as a critical foundation for driving strategy and sustainable growth. Learn how geospatial intelligence improves data quality and customer analytics that allow the enterprise to focus on what matters most, respond to incidents as they arise in real time, and measure the business effects of executed strategy, with precision.

Organizations need to pivot swiftly in a digital-first world, and Hearst is no exception. The global diversified media, information, and services company, which owns publications including Cosmopolitan, Men’s Health, and The San Francisco Chronicle, chose VTEX to revolutionize how 165 million unique users engage with their favorite publications each month. This session will explore how Hearst transformed its business into a digital marketplace, offering seamless experiences across various sectors like fashion and lifestyle and how the technology choice was fundamental.

The last few years have seen widespread technology integration that enables retailers to enhance customer engagement, stay competitive and deliver value to customers - in particular through advancements in AI and payment tech. In this session, Givex will discuss the future of payments in the retail industry, as well as how AI can streamline payment processing, offer faster transactions, analyze customer data to provide insight on customers, and more. 

Shoppers today are interacting with your brand everywhere. From TikTok to your website, to your storefront, back to your website. In order to deliver a seamless buying experience while increasing your conversion and revenue, you need an intelligent and connected platform that grows with you. What’s different today, is that there is no need for costly and lengthy re-platforming projects. In this session, join Mike Micucci, CEO of Fabric, who is on a mission to deliver the right product to the right place, no matter where the inventory is, across a seamless, modern shopping experience.

Customers expect to interact with brands when, where, and however they want. And, as new digital touchpoints emerge - mobile ordering, contactless payment, food sensors - brands must look for technologies that drive best-in-class experiences and efficiencies for both customers and employees.

To thrive in retail’s fast-paced and competitive landscape of rapidly shifting consumer preferences, economic fluctuations, and technological advancements, accurate forecasting is a must. This panel brings together experts from various domains to present an overview of the importance of retail forecasting, its methodologies and challenges, and how it can be harnessed to drive business growth.

Discover how a cutting-edge data platform spurs innovation. Hear the story of one grocery retailer’s dynamic pricing vision and journey of partnering with Revionics to become an early adopter of intra-day pricing and gain a price image advantage in a hypercompetitive market.

Consumers are becoming increasingly digitally savvy and have come to expect an exceptional level of personalization in their retail experiences. How can companies keep up with the trend? Join American Express, OneOf, and industry experts for a robust discussion on how companies can use innovative ways (think Digital Collectibles and AI) to attract new shoppers while also winning back and retaining loyal customers over the course of their lifetimes.

Join Titan Brands, a global fitness online retailer, to understand how they took control of their supply chain and eCommerce to enhance the customer experience. An agile order management system, coupled with a state-of-the-art warehouse management system, enabled improved order visibility and omnichannel fulfillment and helped them deliver on their customer promise. Join Titan and Korber Supply Chain for a fireside chat to understand their business results and reflect on the learnings that both parties were able to gain through this partnership. 

Stores are here to stay, and remain a central part of retailers’ unified commerce strategies. But executing on technology that can truly maximize on the opportunity every time a consumer walks into a store is more difficult than ever. Hear from an Aptos customer about their plans for unified commerce, and how they are investing to enable stores as a key pillar in their unified commerce strategy.

What’s the difference between a successful online marketplace and one that fails? When done right, marketplaces protect retailers from inventory imbalances, profitably unlock new categories, and grow the share of wallet. But achieving the scale needed to make real business impact can be a complex challenge. Discover Mirakl’s CEO, Adrien Nussembaum's views on the business and technical aspects that founded the project of a leading luxury retailer to reinforce the marketplace position within their eCommerce strategies.

Learn how retailers are using predictive technologies like AI, machine learning, big data and analytics to drive growth and create memorable customer experiences. Discover how seamlessly integrated and next generation technologies are reshaping the way businesses operate and strategize. Through real customer perspectives, we will de-code the power of AI and unveil how technology powers retail all around. 

This session explores the impact of 5G technology on the retail industry, focusing on how it can elevate customer engagement and create smart stores. With 81% of consumers researching purchases online, reliable wireless networks are crucial. Retailers and employees alike benefit from wireless connectivity, enabling inventory management and data-driven improvements. Additionally, technologies like foot-traffic monitoring and wearables enhance store layouts and marketing strategies. Embracing the 5G era enables retailers to thrive in a digitally connected marketplace.

Leading retailers see implementing geospatial intelligence as an important way to improve virtually every aspect of the shopping experience by knowing how both shoppers and inventory move. Learn how location-enabled data and analytics create opportunities to speed up the supply chain, and power resiliency across the supply chain network.

Today's consumers want low prices, but they don't want to sacrifice quality in-stores. In order for retailers to meet both of these consumer preferences simultaneously, they must find ways to improve efficiencies at the store-floor level. By optimizing unglamorous routine processes such as shelf replenishment, item management/ordering, and store tasking, across multiple locations, retailers can capture incremental sales and uncover significant cost savings that enable more competitive pricing - without compromising on quality.

In today's ever-evolving retail landscape, returns have become an integral part of the customer experience. Understanding the real impact of returns goes beyond the surface-level logistics of handling products that didn't quite meet the mark. It delves into the core of customer satisfaction, loyalty, and the bottom line of your business. Join us for a thought-provoking presentation that explores the intricate relationship between returns and the customer experience.

Join ACI and Datos (formally Aite-Novarica and RBR) to gain new insights on how robust payment orchestration is the key to great customer experiences. With rapid proliferation of payment methods, channels and devices, payment orchestration needs to be agnostic and best-in-class, supporting customer journeys in the ecosystem and payment adjacent spaces - merchant executives and vendors alike have taken notice.

Learn how retailers advance key processes to the next level with weather-driven demand (WDD) analytics. The weather is always a big motivating force behind consumer buying decisions – directly, frequently, and meaningfully elevating or deflating demand for a product. Hear how companies increase sales and margins by operationalizing weather impact analytics in areas such as planning, replenishment, and digital marketing.

Comcast Business discusses future retail challenges.

In this session, retail expert Melissa Minkow will be joined by top retailers to discuss their cutting-edge, tech-infused paths to purchase. Takeaways will include the best ways to integrate digital with brick & mortar to ensure a fully connected retail experience. Join us as we showcase top-tier retail channel experiences, highlighting consumer-resonant innovation across apps, websites and stores. 

Tarek Müller, co-founder of ABOUT YOU, one of Europe’s fastest-growing fashion and lifestyle retailers, tells the story of how they reached 5 billion Euro revenue through broadening their global reach with influencer marketing and international expansion. Learn how ABOUT YOU's marketplace strategy played out and how the technology and expertise developed along the way now powers over 140 shops with SCAYLE Commerce Engine.

As concern over supply chain crime grows, retail executives are working to uncover new strategies to prevent losses from supply chain diversions and other frauds perpetuated by organized crime, while at the same time reducing waste (which turns into shrink) from improper holding conditions.

In today's hyper-connected and competitive retail landscape, price optimization is crucial for striking the delicate balance between maximizing profitability and delivering superior customer value while navigating dynamic market conditions, changing consumer behavior, and fierce competition. The panel discussion convenes industry experts, pricing strategists, data analysts, and marketing professionals to delve into retail price optimization methodologies, challenges, and the opportunities it offers for sustainable growth and customer-centric strategies.

ALDO Group, an international fashion footwear and accessories company, is at the forefront of the omnichannel approach to retail. To optimize their inventory management and fulfillment processes, ALDO Group decided to ship all their ecommerce orders from store inventory. Learn how ALDO Group is using Fluent Commerce’s order management system, with exceptional MACH flexibility, to accurately ingest inventory data from all their systems and provide a complete, accurate view of inventory availability.

AI-driven strategies are driving revenue growth, optimizing return on ad spend, and enhancing customer acquisition. These strategies, grounded in people-based insights, are helping advertisers achieve exceptional results beyond the limitations of traditional cookie-based approaches. This is the opportune time to make the shift to owning your customer identity foundation which is proving to be pivotal for brands looking to maintain effective ad targeting in light of the challenges posed by data deprecation.

In this presentation, Globant and Stanley Black & Decker will discuss how the strategic use of digital tools can enhance physical experiences for retailers and their customers. The presentation will detail how, through the implementation and application of emerging technologies, digital tools can be employed to enhance physical safety, reduce theft, manage inventory status more efficiently, streamline the prefabrication process, and save time and money throughout key operations.