Talent/Organizational Structure/Labor Market

More than ever, consumers are looking to shop with brands with purpose - those that share the values they aspire to and care about. To thrive, brands must stay in tune with their customers by acting in a way that is not only good for shareholders, but also good for the planet and for local communities too. In this session we speak to some of the pioneers of purposeful retail as they share their approach to conscious capitalism.

Retailers are reinventing how they recruit, train, motivate, and empower staff as new retail models emerge and staff roles change from being purely transactional to becoming relationship builders and brand ambassadors. In this session we speak to leading retailers about their approach to building and sustaining a dynamic frontline workforce.

Great jobs that underpin even greater careers are the lifeblood of successful retail. In this session leading brands talk about how they champion education, training and collaboration to drive outstanding performance and stellar progression.