January 16
10:30 am11:00 am

It is estimated that the Chinese should account for 50% of worldwide luxury purchases by  2025. Luxury brands are seizing the opportunity to tap into this market. In this session Hilary Milnes from Vogue Business will talk with Alibaba and a leading global luxury brand, sharing insight into how they are partnering to design unforgettable and elevated luxury shopping experiences.

January 17
2:45 pm3:15 pm
A new dimension between the store and the customer is growing at an accelerated rate. Third party retail services such as Instacart and Shipt, proprietary models, and technology providers are set to offer a multitude of choices for major omni-commerce retailers--and customers alike. While the delivery model was primarily built on efficiency and to some extent on-demand retail, others are using it as a means of personalization, consumer connection and an entry into a digital-first approach.
January 18
12:00 pm12:30 pm
For brands to reach consumers along their unique journeys, there are certain things they must deeply understand - their consumers' global, contextual, and individual needs. Brands must then deliver what is most relevant based on where that customer is at that very moment in time. WW Chief Product Officer, Lucinda Newcomb will discuss the overall impact of shifting consumer behavior in today’s rapidly evolving digital world, why not all data is created equal for determining impact and why she doesn’t use the word “personalization."
January 18
2:00 pm2:30 pm
Well-known business ecosystems like and Alibaba have transformed the Chinese retail landscape in recent years. Integrating physical and digital retailing, payments, financial services, marketplaces, media and entertainment, these tightly connected technology platforms are spawning new retail business models that are built on expansive consumer bases and data. In addition, emerging ecosystems promise to reshape retail businesses amid competition among established and new platforms.