New Technology (AR, VR, AI, ML)/Payments/Robotics

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The 2023 NYC virtual store tour features the year’s most beautiful, captivating and innovative store openings. This presentation from Accenture and the Retail Design Institute will guide us through the city’s not-to-be-missed new stores--sparking creativity and fresh ideas. Join us as we see the latest retail design trends, technology and innovation in fashion, home, food and more.

Early metaverse platforms are already transforming how people interact and share experiences, offering new ways and immersive virtual spaces for engagement. Brands are embracing these digital spaces as a way to build communities and connect. In this session speakers from Tommy Hilfiger & NARS join Roblox, to discuss how they are driving brand positioning by investing in virtual stores, building ground-breaking immersive virtual experiences on the platform and co-creating with its community.

The luxury resale economy is booming; growth is reported to be 11X faster than traditional retail and many retailers are angling for a share of the pie. Still, exciting opportunities come with great responsibility. Sourcing can be clunky and authenticity is imperative. Choosing partners that know the ropes is critical to success. We’ll talk with the wizards behind the curtain of luxury resale and learn the ins and outs of building a successful marketplace.  

Drones have been the outlier in retailers’ quest to solve last mile delivery. Bogged down by Federal regulations and the hurdle of shifting consumer behavior, they’ve been slow to get off the ground. Not anymore. An ever-increasing number of retailers are adding drones to their portfolio of last mile options and shoppers are on board. 

What are the rules for survival in the quick serve restaurant arena? Here’s a hint: rules are overrated! Operators are rethinking everything from menus to media and from data analytics to who’s manning the deep fryer. Expect our panel of experts to provide plenty of new ideas to chew on … pun intended.

Artificial intelligence and augmented reality are transforming the consumer shopping experience through seamless and omnichannel experiences. Using technology to offer interactive, immersive and sustainable solutions, retailers and brands are solving consumer pain points and firming up loyalty and sales. Hear how it’s working and learn how the technology in play today is just a foundation to build on.