Leadership

Sunday
January 16
8:45 am9:15 am
Under Brian Cornell’s leadership, Target is creating spectacular growth. Cornell’s vision includes a strategy with stores at the center of Target’s omnichannel platform and same-day digital fulfillment leadership. He also led outsized investments in team member pay, benefits and wellbeing, a curated assortment and more. Now, Cornell and his team are stepping up to even bigger challenges.
Sunday
January 16
4:00 pm4:30 pm
Retailers face many challenges today: intense competition, diverse customer expectations, operational complexity, and ongoing cost pressure, all while navigating continuing disruptions and uncertainty. And in the past 18 months, the industry has seen a dramatic acceleration of digital transformation. This breadth of challenges and pace of change requires a new degree of agility, flexibility, and security to meet customers where they are now and where they want to go next.
Monday
January 17
2:00 pm2:30 pm

Chief Global Economist Ira Kalish will explore the economic factors weighing on the 2022 economy, how these influences are reshaping consumers’ shopping behavior, and what lies ahead for retailers in an altered world. Ira will share preview highlights from the 25th edition of Global Powers of Retailing, which looks at the 250 largest retailers around the world and how leading retailers successfully pivoted during the pandemic.

Monday
January 17
4:00 pm4:30 pm

The past 18 months has accelerated changes in how consumers shop for groceries and what they expect in terms of ease, choice and speed of delivery. With this new reality, building enduring relationships that transcend the transaction and drive long-term loyalty is a top priority for Vivek Sankaran, who heads the nation’s second-largest grocer. This fireside chat will delve more deeply into the staying power of pandemic-driven behavior changes among consumers and how Albertsons is leveraging the power of technology to better serve them.

Monday
January 17
4:30 pm5:00 pm
More details on this session coming soon!
Tuesday
January 18
8:30 am9:15 am
More details on this session coming soon!
Tuesday
January 18
9:15 am9:45 am
Nordstrom has focused on providing customers with unparalleled service and personalized shopping experiences for 120 years. To translate its heritage of excellence in service to a digital world, the retailer remains focused on leveraging physical and digital assets to create a truly seamless and interconnected experience wherever and however customers choose to shop. Nordstrom’s digital-first approach to merchandising enables its merchants to leverage customer insights to ensure the company is deploying the right product to the right place at the right time.
Tuesday
January 18
9:45 am10:15 am
We are in a climate crisis and inaction is not an option - what if we reframe the relationship between climate change and economic prosperity? What seems like a cost today becomes an investment in the future. In this session, we will discuss how leaders across a broad ecosystem are needed to transform to a net-zero economy. This will require reimagining, reinventing, and redesigning many of the day-to-day experiences, as well as how businesses and economies operate. Join Jennifer Steinmann, Deloitte Global Environmental, Social, and Governance (ESG) marketplace leader and IKEA U.S.
Tuesday
January 18
11:15 am11:45 am

The pivot to e-commerce sparked by the pandemic accelerated sales: it also brought an ugly reoccurring issue to the forefront: the proliferation of gray-market goods.  In 2020, Customs Border Protection seized "26,503 shipments containing goods that violated intellectual property rights. The total estimated value of the seized goods, had they been genuine, was nearly $1.3 billion." Why are gray market goods the bane of brands and retailers? Customer distrust, the erosion of brand identity and integrity, and the loss of sales and margins - are just a few negative effects.

Tuesday
January 18
3:30 pm4:00 pm
More details on this session coming soon!