Growth

Sunday
January 16
10:30 am11:00 am
Javits North, Level 4, Room 406, Riskified Stage

It is estimated that the Chinese should account for 50% of worldwide luxury purchases by 2025. Luxury brands are seizing the opportunity to tap into this market. In this session, Hilary Milnes from Vogue Business will talk with Rodrigo Bazan, CEO of pioneering fashion brand Thom Browne and Christina Fontana of Alibaba, sharing insight into how they are partnering to design unforgettable and elevated luxury shopping experiences.

Sunday
January 16
10:30 am11:00 am
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

The global supply chain has been disrupted from end-to-end. Demand for consumer goods and materials has outpaced the available supply of everything (equipment, labor, space, etc.) needed to produce and transport these goods through the system. Join Ryan Petersen, founder and CEO of global logistics platform Flexport,  and NRF’s VP of Supply Chain Jon Gold for a candid discussion of supply chain solutions to solve the current crisis and build more resiliency into the system to help prevent the next one. Expect practical advice and forward-looking ideas as Ryan and Jon address the supply chain's most burning question: what's next?

Sunday
January 16
11:15 am11:45 am
Javits North, Level 4, Room 409, Twilio Stage

It is time we rethink the ways in which corporations build a startup acquisition pipeline. The pain points in current models have left corporations unable to source optimally due to internal constraints and leave startups pinched due to unrealistic contractual terms. In this session we break apart the old model and offer a new perspective for corporations to think about and approach innovation in a way that is a win-win.

Session in collaboration with:

Sunday
January 16
11:15 am11:45 am
Javits North, Level 4, Room 406, Riskified Stage

Victoria’s Secretshows how controlling their own data has enabled them to better understand and serve customers globally. In this session Brendan Witcher, Principal Analyst at Forrester talks to Ish Patel, Chief Digital Officer, Victoria's Secret and Patrick Bousquet-Chavanne, CEO Americas, esw, about the imperatives driving brands to take a DTC global approach.
The session will explore how to break through the complexity of delivering great, consistent customer experiences internationally, from demand generation to customer retention, and every step between – merchandising, localization, checkout, payments, delivery and returns, to ensure that the beautiful brand promise made up front is delivered efficiently and authentically, regardless of where the shopper is located around the world.

Sunday
January 16
11:15 am11:45 am
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

Customers return more than $1 trillion in merchandise annually. …And then what happens?  Join us as the experts explore returns management across the spectrum, including the challenges of handling product that is pushed back through the supply chain and how reverse logistics is emerging as the cornerstone of the circular economy.

Sunday
January 16
3:30 pm4:00 pm
Javits North, Level 5, SAP Theatre
PepsiCo Foods CEO Steven Williams oversees all aspects of PepsiCo’s nearly $21 billion snack and convenient foods business in North America, including Frito-Lay North America (FLNA) and Quaker Foods North America (QFNA). In his role, Steven is accountable for more than 66,000 associates and over 500 locations across the United States and Canada. In this fireside chat, Steven will share insights from his more than 24 years of experience at the CPG stalwart about satisfying customers and consumers, and driving business growth through a relentless focus on building a faster, stronger and better business.
Monday
January 17
9:45 am10:15 am
Javits North, Level 5, SAP Theatre
The luxury lifestyle brand Ralph Lauren is on offense, investing to deliver value for its employees, consumers, communities, partners and investors around the world. In this fireside chat, Ralph Lauren CEO Patrice Louvet will share how, even as retailers continue to navigate a volatile global environment, the company is leveraging its iconic heritage while proactively translating its founder’s vision for a constantly evolving world — from building a resilient supply chain to making investments in areas like digital and personalization, as well scaling innovation to create a more circular economy. 
Monday
January 17
12:00 pm12:30 pm
Javits North, Level 4, Room 408, UST Global Supply Chain Stage

Reining in supply chain challenges is akin to herding cats. Still, retailers are finding the infrastructure investments that prioritize organizational agility and outcomes are delivering plenty of bang for the buck. As companies reimagine fulfillment they’re overhauling warehouses and DC’s with an eye toward improved order fulfillment cycles, increased storage and throughput, and new age robotics that speed processes and lift efficiencies. Join us for a discussion that will span fulfillment technology, predictive AI, and goods-to-person processes and how these upgrades are making companies better aligned to serve changing consumers.

Monday
January 17
2:45 pm3:15 pm
Javits North, Level 4, Room 409, Twilio Stage
Join Guild Education Co-Founder and CEO Rachel Carlson and Macy's SVP HR John Patterson as the two discuss why investing in employee education is so important, the benefits to the team and business, and the impact on the employee experience – from candidate to seasoned team member.
Tuesday
January 18
8:45 am9:15 am
Javits North, Level 5, SAP Theatre
Nordstrom has focused on providing customers with unparalleled service and personalized shopping experiences for 120 years. To translate its heritage of excellence in service to a digital world, the retailer remains focused on leveraging physical and digital assets to create a truly seamless and interconnected experience wherever and however customers choose to shop. Nordstrom’s digital-first approach to merchandising enables its merchants to leverage customer insights to ensure the company is deploying the right product to the right place at the right time. Through this agile approach, the fashion retailer is able to blend its deep relationships with data-driven insights to offer a product selection that resonates with customers and sparks a sense of discovery.
Tuesday
January 18
9:15 am9:45 am
Javits North, Level 5, SAP Theatre
Consumers’ spending power has grown more in the past 20 months than in any time prior. Carla Harris, Morgan Stanley Vice Chair and Senior Client Advisor of Global Wealth Management extrapolates which impacts on businesses, consumers and the global retail industry will affect the near-term health of the global economy and how this might translate to vigorous consumer spending continuing to surge forward or revert and recede. Carla is a sought after speaker responsible for improving the access to capital for female and multicultural founders, as well as increasing client connectivity at Morgan Stanley.  Hear one of the most admired business thinkers unveil the philosophy behind the true leadership, with memorable stories, lessons and practical advice from a leader who truly believes in human magic. 
Tuesday
January 18
9:45 am10:15 am
Javits North, Level 5, SAP Theatre
We are in a climate crisis and inaction is not an option - what if we reframe the relationship between climate change and economic prosperity? What seems like a cost today becomes an investment in the future. In this session, we will discuss how leaders across a broad ecosystem are needed to transform to a net-zero economy. This will require reimagining, reinventing, and redesigning many of the day-to-day experiences, as well as how businesses and economies operate. Join Kate Hardin, Executive Director of Deloitte's Research Center for ER&I and IKEA U.S. CEO and Chief Sustainability Officer, Javier Quiñones as they discuss driving tangible climate, economic, and social change across retail. In this mainstage session, you’ll understand the economic cost of action versus inaction; key insights on approaching global change; and how retail can navigate the climate ecosystem, taking a systems approach, where some choices will get you further ahead.
Tuesday
January 18
11:15 am11:45 am
Javits North, Level 4, Room 406, Riskified Stage
The slide deck presentation is now available on slideshare. View now.

As the focus on Chinese shopping festivals like Singles Day and 618 continues to intensify, how can international brands develop strategies around these local milestones to capitalize on their potential? In this session, Harlan Bratcher from JD.com will be joined by Nick Woodhouse from Authentic Brands Group to discuss the planning involved in creating successful festival campaigns.
Tuesday
January 18
12:00 pm12:30 pm
Javits North, Level 4, Room 404, StarWind Stage

One of the most coveted marketing buzzwords is ‘community’. Brands that have managed to create a community of loyal followers who not only buy their products, but act as ambassadors – even evangelists –  have a distinct edge over competitors. How do brands balance content, community and commerce to flourish?

Tuesday
January 18
12:00 pm12:30 pm
Javits North, Level 4, Room 408, UST Global Supply Chain Stage
The slide deck presentation is now available on slideshare. View now.

Supply chain issues have captured headlines for all the wrong reasons. Experts from Bain & Company will sort out the pressures facing supply chain executives; strategies to address disruptions; how stresses will impact profitability; and what the future holds for agile supply chains. Join us for this eye-opening deep dive into the facts, figures and future of all things supply chain.      
Tuesday
January 18
2:00 pm3:30 pm
Javits North, Level 5, SAP Theatre

2022 shows promise of a strengthening economy and healthy consumer spending with pent-up demand for goods and services. Positioning an organization to effectively leverage positive economic factors and a strong consumer still takes vision and a sense of staying true to the organization's mission given an increasingly level retail playing field. In three successive fireside chats, attendees will hear from influential female leaders who continue to steward their organizations with a combination of agility and a vision for growth to rule their domains.

In the opening discussion, WW International president and CEO Mindy Grossman will share her vision positively impacting the health and wellness industry with community, connection and personalization at scale.