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CX

Sunday, January 13
8:45am
–9:15am
Qualtrics Theatre, Level 1
Stephanie Mehta
Editor in Chief
Fast Company
@stephaniemehta
Jamie Nordstrom
President of Stores
Nordstrom, Inc.
@Nordstrom
Sunday, January 13
9:30am
–10:00am
Innovation Stage, Level 4
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
@smulpuru
Sunday, January 13
9:45am
–10:15am
Qualtrics Theatre, Level 1
Rodney McMullen
Chairman of the Board and CEO
The Kroger Co.
@kroger
Sunday, January 13
10:45am
–11:30am
Stage 2, EXPO Hall, Level 1
Lily Kunin
Founder
Clean Market
@clean.market
Nicole Leinbach Reyhle
Founder
Retail Minded
@RetailMinded
Jon Staff
Co-Founder and CEO
Getaway
@staffcommajon
Doug Straton
Chief Digital Commerce Officer
The Hershey Company
@HersheyCompany
Sunday, January 13
10:45am
–11:30am
Stage 3, EXPO Hall, Level 1
Jen Braunschweiger
VP, Brand Marketing
MM.LaFleur
@BraunschweigerJ
Drew Green
CEO
INDOCHINO
@Drew_Green
Sharad Kharé
Co-Founder, Documentarian, Digital Journalist, Film Maker
Kharé Communications
@kharecom
Eleanor Morgan
Chief Experience Officer
Casper
@casper
Sunday, January 13
1:00pm
–1:30pm
Innovation Stage, Level 4
Karen Harvey
CEO, Karen Harvey Consulting Group
Founder, Fashion Tech Forum & INDX
Jessica Murphy
Co-Founder and Chief Customer Officer
True Fit
Meaghan Rose
CEO and Founder
Rocksbox
@myrocksbox
Aaron Sanandres
Co-Founder and CEO
UNTUCKit
@UNTUCKit
Sunday, January 13
2:00pm
–2:30pm
Hall E, Level 1
Lee Peterson
EVP, Brand, Strategy and Design
WD Partners
@WD_Partners
Sunday, January 13
2:00pm
–2:30pm
Innovation Stage, Level 4
Healey Cypher
CEO
ZIVELO
@htcypher
Albert Vita
Director, In-Store Experience and Visual Merchandising
The Home Depot
Monday, January 14
9:00am
–9:30am
Qualtrics Theatre, Level 1
Brian Cornell
Board Chairman and CEO
Target Corp.
@TargetNews
Matthew Shay
President and CEO
National Retail Federation
Monday, January 14
10:15am
–10:45am
Innovation Stage, Level 4
Shaye C. Anderson
Director of Program Management, Customer Experience
Nordstrom, Inc.
@nordstrom
Jeff Halverson
VP, Store Operations and New Store Development
Ulta Beauty
@ultabeauty
Karen Voelker
Global Lead, Customer Innovation Network
Accenture
@Accenture
Monday, January 14
10:30am
–11:15am
Stage 1, EXPO Hall, Level 1
Eric Caballero
Vice President and General Manager
The Walt Disney Company
@ericcaballero
Mikkel Holm Jensen
VP of Creative
BARK
@mikkleholm
Susan Tynan
Founder and CEO
Framebridge
@framebridge
Monday, January 14
11:00am
–11:45am
Hall E, Level 1
Tim Brown
Co-CEO and Co-Founder
Allbirds
@allbirds
Jason Del Rey
Senior Editor, Commerce
Recode
@DelRey
Michael G. Rubin
Founder and Executive Chairman
Fanatics
@michaelgrubin
Monday, January 14
2:15pm
–3:00pm
Stage 1, EXPO Hall, Level 1
David Dancer
CMO
MedMen
@davidhdancer
Ray Ehscheid, RDI
Dir., Client Services, Retail and Financial Sectors
IA Interior Architects
@IAarchitects
Rob Smith
Founder
The Phluid Project
@phluidproject
Tuesday, January 15
9:00am
–9:30am
Qualtrics Theatre, Level 1
Beck Besecker
Founder and CEO
Marxent
@Marxent
Jeff Gennette
Chairman and Chief Executive Officer
Macy's, Inc.
@Macys
Vibhu Norby
CEO and Co-Founder
b8ta
@vibhu
Rachel Shechtman
Founder & CEO
STORY
@rachelshechtman
Tuesday, January 15
10:30am
–11:15am
Stage 3, EXPO Hall, Level 1
Scott Friend
Managing Director
Bain Capital Ventures
@BainCapVC
Dayna Grayson
Partner
New Enterprise Associates
@daynagrayson
Adam Valkin
Managing Director
General Catalyst
@gcvp
Randy Yang
Senior Director & Head of Corporate Development, Digital Consumer Brands
Walmart eCommerce
@rsyang
Tuesday, January 15
10:30am
–11:15am
Stage 1, EXPO Hall, Level 1
Carissa Ganelli
Chief Digital Officer
Subway®
@CarissaMobile
Josh Krepon
SVP, Global Digital Commerce
Cole Haan
Rafeh Masood
SVP and Chief Digital Officer
BJ's Wholesale Club Inc.
@rafehm
Christiane Pendarvis
Senior Vice President, E-Commerce
Full Beauty Brands
Tuesday, January 15
12:15pm
–12:45pm
Innovation Stage, Level 4
Ryan Brazelton
Executive Creative Director
Interbrand
@Interbrand
Tuesday, January 15
1:00pm
–1:30pm
Innovation Stage, Level 4
Jeremy Duimstra
Co-Founder and CEO
MJD Interactive
@mjdinteractive
Daniel Hodges
CEO
Consumers in Motion Tours
@consumersmotion
Tuesday, January 15
2:45pm
–3:15pm
Innovation Stage, Level 4
Larry Bohn
Managing Director
General Catalyst
@gcvp
Chris Fralic
Board Partner
First Round
@chrisfralic
Yao Huang
Founder and Managing Partner
The Hatchery
@thehatchery
Liza Landsman
Venture Partner
New Enterprise Associates
@NEA
Veronika Sonsev
Partner
Chameleon Collective
@vsonsev