NRF Supply Chain 360 Summit

Tackle big supply chain challenges at
Retail’s Big Show

As supply chain disruptions continue and customer behavior evolves, ensuring a resilient supply chain has never been more important – or more challenging.

NRF Supply Chain 360 Summit is a new day-long program that brings together retail supply chain professionals and industry experts to share strategies and tactics, taking a holistic look at the modes and methods needed to build a stronger supply chain.

NRF Supply Chain 360 Summit took place on January 14, 2024, at Retail’s Big Show inside the Jacob K. Javits Convention Center and was open to all retailers.

Supply Chain 360 Summit

Retail NRF Supply Chain 360 Summit Pass

rate per person
  • Retail Member
  • $175
  • Retail Non-Member
  • $275
  • Retailers can also add the NRF Supply Chain 360 Summit Pass when registering for Retail’s Big Show.

Special keynote featuring FedEx CEO Raj Subramaniam

When you registered for the Supply Chain 360 Summit, you received free access to the keynote session, Challenges and opportunities around supply chain excellence: A conversation with FedEx CEO Raj Subramaniam. This special keynote took place on January 14 right before summit programming.

Hear Subramaniam discussed how the company is leveraging its physical scale and insights from moving 15+ million packages per day around the globe to make supply chains smarter for everyone – enabling improved visibility, decisioning, and connected capabilities across the customer journey.

Raj Subramaniam

Build a better supply chain
with these 8 sessions

Creating optionality and speed in supply chains: Northern Tool + Equipment’s transformation

During the past three years, Northern Tool + Equipment has grown revenue by 44 percent, in part by prioritizing and investing in initiatives that provide value for customers and team members. With more than 130 store locations across 23 states, Northern Tool has a strong national retail presence featuring a wide variety of tools, equipment and service offerings via ecommerce and a superior omnichannel experience. In this session, hear from Northern Tool President and CEO Suresh Krishna about how the retailer is integrating increased supply chain resilience, flexibility and efficiency to improve the customer and employee experience, mitigate future global risk and deliver continued profitable growth.

Executing logistics and delivery excellence to fuel customer satisfaction

Supply chain disruption is challenging businesses everywhere and forcing company leaders to rethink how they operate. Reflecting on this past year and looking forward to 2023, this session will examine how the integration of supply chain logistics partners and processes can help improve overall supply chain operations and drive profitability. Learn how to lean in on the most important areas of logistics and delivery processes by embracing digital transformation and a historic surge in ecommerce to fuel customer satisfaction.

Retail supply chain automation trends: What’s hot for 2023

With increasing pressure on supply chain leaders to use innovative new technologies to mitigate disruptions, supply shortages and security incidents, this session will examine the top technology trends poised to help retailers fortify their supply chains through automation, business intelligence and resilience. Hear about the latest breakthroughs in robotics, autonomous trucks and delivery, AI-enhanced forecasting and capacity planning, warehouse automation and more.

The business of supply: Senior leadership working together to maximize supply chain value

Well-managed supply chains can drive significant cost savings, generating additional value for the business. Across the supply chain, common themes have emerged, from the explosion of ecommerce to the need for real-time visibility, and ultimately a synchronized and resilient supply chain. Achieving that synchronization with its customer base and resiliency, however, can be a challenge, requiring broad coordination throughout the organization. In this Main Stage session, NRF brings together leaders from Kohl’s, The Vitamin Shoppe and Saks OFF Fifth who are responsible for supply chain, operations and technology functions across the enterprise. These leaders will discuss the importance of building relationships between IT, supply chain operations and finance, and how they are bonded by a common interest and aspirations in the areas of risk management, productivity, sustainability and execution of process.

Inventory visibility: Golden rules on how to avoid inventory glut

In dynamic market conditions, accurate inventory and visibility across the supply chain are critical in avoiding excess stock levels and improving business performance. In this session, industry leaders share strategies for rationalizing inventory while ensuring stock is made available to customers, no matter how or where they shop. We explore the importance of data analytics in understanding the movement of stock and how data can help retailers plan inventory better.

What’s ahead for U.S. ports

While freight is shifting from one coast to another, the nation’s ports are set to receive an influx of local, state and federal money that could reach more than $25 billion over the next five years once all the spending is accounted for. With experts suggesting that the overall health of the US economy depends on how the ports are doing, expect the conversation to be lively and informative.

Circular economy: Resale retail

Retailers are creating new revenue streams selling “gently used” and “pre-owned” products. Some retailers facilitate transactions between consumers. Others acquire products from their consumers and resell them through their own online sites or apps. Learn what retailers are doing, what consumers think and how these circular business models require new supply chain solutions.

The reimagined supply chain is connected, transparent and sustainable: Walmart’s supply chain and sustainability leaders talk shop

Supply chain and sustainability leadership is inextricably linked in the mission to meet consumer needs, deliver strong financial performance, and achieve environmental, sustainability and governance (ESG) goals. Through close coordination and collaboration with industry stakeholders, NGOs, suppliers, governments and other partners, Walmart’s supply chain sustainability efforts have built a strong foundation for the retailer to continue pushing forward with its sustainability ambitions in this critical decade of action. Join this Main Stage session to hear Walmart’s EVP of Supply Chain Operations David Guggina and SVP of Sustainability Jane Ewing discuss how their teams collaborate to ensure Walmart’s commitment to regeneration — and within that sustainability — underpins every aspect of its complex supply chain. Understand how sustainable supply chains create value for companies and for society by increasing supply chain resilience and efficiency, improving product availability and quality, mitigating risk and creating opportunities for workers.

NRF Supply Chain 360 Sessions

Sunday, January 14


AI’s role in inventory visibility and optimization

River Pavilion, goTRG Stage
Helen Davis

Helen Davis

SVP, Head of North America Operations
Kraft Heinz

Weathering the storm: What’s next for US ports?

River Pavilion, goTRG Stage
Beth Rooney

Beth Rooney

Manager, Port Security
The Port Authority of New York and New Jersey
Jon Gold

Jon Gold

Vice President, Supply Chain and Customs Policy
National Retail Federation