Expo Tours

Let us show you Retail's Big Show

Take advantage of topic-specific Expo Tours and visit companies recognized for delivering innovative retail solutions. Each curated, two-hour tour is a guided walking journey visiting up to eight companies through the Expo.

Tours are expert lead and showcase exhibitors on the cutting edge of tech, maximizing networking with fellow retailers.

Tour Topics and Information

 

AI, Computer Vision, Predictive Behaviors

What is it?

This tour focuses on market-leading technologies that assist retailers in connecting consumer insights with operations and demand. Visit companies with smart recommendation engines that provide real time insights, automate processes, augment human labor, predict demand, and use these practices to increase overall productivity and revenue.

Who should tour?

Retailers looking for a view of the practical and future applications of AI in technology, business development, apparel, grocery, health, beauty, cosmetics, venture capitalist, shopping centers, and department stores. For retailers in branding, IT, operations, business analyst consulting, or anyone who wants to stay on the cutting edge.

What will I learn?

  • How AI is used in retail today for analytics and to operate the store
  • An understanding of the current best practices for AI and the roadmap for use in 2-4 years
  • AI’s use to improve productivity and to model demand

Learn more about the expert leading this tour.

AI
 

E-commerce, Digital Marketing and Analytics

What is it?

This tour focuses on companies leading technology that drives revenue and engagement in e-commerce. You will learn about cutting-edge technology that engages consumers early in the purchase funnel, from the awareness phase all the way to loyalty and fulfillment.

Who should tour?

Retailers responsible for the bottom line, branding, IT, operations, business analyst consulting, apparel, grocery, health, beauty, cosmetics, venture capitalists, jewelry, restaurants, shopping centers, and department stores.

What will I learn?

  • How to ensure you have a diversified digital revenue stream
  • Best practices to grow digital revenue
  • Best practices in marketing analytics

Learn more about the expert leading this tour.

Ecommerce
 

Food Service Technology

What is it?

There has always been overlap within food and beverage and retail, but the technology that intersects both industries is crucial to bringing success to all. This tour will focus on the crossover areas, including front and back of house technologies, robotics, AI, food safety, sustainability, and supply chain. Participants will meet with technology companies providing streamlining efficiencies and innovative solutions in the food and beverage industry.

Who should tour?

This tour is for food and beverage operators – within foodservice, hospitality, and retail – who want to see which technologies can be used in all industry verticals. If you are looking to build a tech-stack or find effective ways to source technology for your business, this is the tour to attend.

What will I learn?

  • Front and back of house technologies
  • Data capture for more effective customer communication
  • Automation and AI in food and beverage
Food service tech
 

Future Tech: Optimizing the Digital and Physical Customer Journey

What is it?

This tour will explore how to improve the digital journey by optimizing and utilizing digital technology drivers and integrating them into the physical customer journey. Visit companies that focus on digital and in-store technology and their impact on the customer journey.

Who should tour?

The tour is for retailers who want to understand how digital technology improves the customer journey online and in-store. 

What will I learn?

  • Practical and future uses of retail technology
  • Opportunities for expanding digital technology in-store
  • Best practices in digital engagement and in-store technology 
     

Learn more about the expert leading this tour.

Metaverse
 

In Store Engagement: Training, Talent Development, Customer Service

What is it?

On this tour you will learn the tools and innovations enabling retailers to acquire key in-store talent and encourage employee success. Visit companies that support in-store engagement which is the most important factor in retail success today. The tour is designed to accelerate and enhance your understanding of the latest technologies and trends driving the human connection.

Who should tour?

All levels of retail management focused on strategy, operations, and HR.

What will I learn?

  • The latest tools, techniques, and software to maximize the in-store experience
  • Training programs that feature employee empowerment and customer service
  • Insights critical for in-store engagement

Learn more about the expert leading this tour.

Customer service
 

When are the Expo Tours offered?

Sunday, January 15, 2023

  • 10:00 am – 12:00 pm
  • 12:30 – 2:30 pm

Monday, January 16, 2023

  • 10:00 am – 12:00 pm
  • 12:30 – 2:30 pm

Tuesday, January 17, 2023

  • 10:00 am – 12:00 pm
 

How do I purchase a tour?

  • Expo Tours can be purchased in the “Add-on Experiences” section of Registration.
  • The cost is $150 per tour.
  • Expo Tours are available to Retailers only.

All tours will depart from the Expo Tour room on Level 1.

The Food Service Technology Expo Tour is powered by
IFBTA
Expo Tours are powered by
CIM Tours