JRNI Appointments

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JRNI Appointments is an intelligent appointment booking and management solution that powers enterprises to schedule and manage one-to-one engagements, at scale.

JRNI Appointments is a scheduling solution that makes managing appointments simple and intuitive for staff. JRNI’s Intelligent Matching negotiates the meeting time with the prospects reducing frustrating administrative scheduling tasks. Enabling customers to engage with your brand HOW they want (In-Person, Virtual), WHERE they want to engage, AT the date and time they prefer and WITH an associate that has the expertise they need.

In addition to easily booking and rescheduling appointments, your staff will get an at-a-glance view of their personal and store appointment calendars, deep insight into the customers they’re scheduled to see, and a way to record appointment details.

  • Drag-and-drop interface for easy scheduling
  • Color-coded appointment calendar with configurable views
  • Detailed customer profiles with communication history, past behavior, and more
  • Automated confirmations, reminders, and follow-up communication that reduce missed appointments and keep the relationship going