STRATACACHE’s Assisted Selling Kiosk (ASK) is an interactive fixture that engages with the shopper in a personalized, interactive experience at the point of purchase.
The wait for a store employee to answer questions about a product is coming to an end. Assisted Selling Kiosk (ASK) is a smart fixture with the ability to educate and entertain the customer including access to physical or virtual associates to answer product questions on demand. The reality facing many stores today is that there aren’t enough employees staffed to be able to answer every question in a timely manner, which creates a poor customer experience. ASK utilizes multiple technologies such as touch screen shelf edge displays, barcode scanners, weight sensors, peer-to-peer video chat capabilities for personalized engagements with the customer to influence the decision making process.