As the market leader in Automated Customer Service (ACX), Ada is the only chatbot platform purpose-built to support an automation-first customer service strategy.
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CEMOSoft LLC’s vision for retailers is simple: "Bring Customers Back to Store". We introduce two platforms “CEM” and O’Kiosk” at NRF ‘The Big Show’.
CEMOSoft addresses the needs of CXO:
ciValue accelerates retailers’ ability to become customer-centric and transforms their entire retail marketing experience. Our self-serve, AI-driven customer data platform empowers retailers to easily and independently analyze, leverage and monetize customer data in a highly personalized, effective and profitable manner. By enabling scaled personalization through automated data analysis, our integrated platform replaces manual and costly consulting services.
Cresta is software for the contact center of the future that helps retailers take advantage of the shift towards conversational commerce.
Gladly is the only platform making customer service radically personal by allowing companies to communicate with their customers seamlessly across any channel. Gladly centers customer service on the person, not a case or ticket number, giving the world’s most innovative consumer companies like Andie Swim, JOANN, and TUMI the ability to develop lifelong relationships with their customers.
Inference Solutions is a global provider of Intelligent Virtual Agents that enables retailers to leverage the latest Conversational AI with unmatched flexibility and breadth of technology choice. From SMB to the Fortune 500, hundreds of businesses around the world use Inference’s award-winning code-free platform to rapidly design and deploy advanced self-service applications − from simple touch-tone interactions to leading edge Natural Language dialogs.
Put your customer at the center of every key business decision.
Neoway is the largest company in Latin America of Big Data Analytics and Artificial Intelligence for business. Founded in 2002, it offers intelligent solutions that transform information into knowledge and generate productivity and accuracy for marketing strategies, compliance, loss prevention, and more.
Pathr.ai is the ﬁrst AI-powered Spatial Intelligence platform that uses anonymous location data to derive actionable business insights in real-time, fueling results for operations and marketing.
TemaBit is an IT service-oriented Company focused on developing software tools for your business.
We are a group of young professionals fluent in SW development and business process analytics, our solutions have real-life applications in the field.
At the NRF Retail’s Big Show we proudly introduce the following solutions and services:
Category management solution
· Customer Decision Tree
· Assortment management
Texel is developing the world's leading body scanning and measuring technology for size & fit advisor that delivers certainty for shoppers while capturing crucial customer intelligence for apparel retailers and manufacturers. Our solution decreases the returns and engages customers via single photo try-on for higher conversion rates and customer satisfaction.
UntieNots disrupts #Loyalty in Retail with #AI.
Through a combination of ultra-personalization and gamification, we developed 1to1 challenges that increase profitability and loyalty from shoppers.
Thanks to UntieNots, retailers and brands will now turn their loyalty program to a MORE loyalty program and make every $ spent in loyalty profitable.