AI Customer Service Solutions

ALCMEON

Booth # 727
Messaging is becoming the new consumer reflex: customers want to communicate with businesses exactly like they do with their friends and family. Alcméon is a Saas platform that lets retailers ...

DeepBrain AI Inc.

Booth # 3963
DeepBrain AI is an AI Human video synthesis company from South Korea that specializes in humanizing digital customer service and bridging the gap between enterprises and their customers. Its revolutio ...

DispatchTrack, LLC

Booth # 3142
DispatchTrack is the complete customer delivery experience and last mile logistics optimization platform. Since its founding in 2010, DispatchTrack has empowered thousands of customers across multiple ...

Fujitsu

Booth # 5007
Fujitsu is a world-leading Japanese IT service provider offering a full range of technology products, solutions, and services, with 130,000 Fujitsu employees supporting customers in more than 100 coun ...

Gladly

Booth # 1134
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'} Gladly is the only platform making customer service radically personal by allowing companies to communicate with their customer ...

Lucidworks

Booth # 544
Lucidworks builds AI-powered search and merchandising solutions for e-commerce companies, including brands like Lenovo, Nordstrom Rack, and KÜHL. Lucidworks Fusion combines customer domain knowledge w ...

Rillavoice

Booth # 73
Rillavoice does speech analytics for face to face sales and service.  Think bank branch associates, telco store reps, luxury store reps, service clerks, and field sales people in CPG & energy.  ...

Salesforce

Booth # 5203
Accelerate retail transformation in a digital-first world with Salesforce. Unite teams around a 360-degree view of every customer at every touchpoint. Empower your associates with tools and insights t ...

Shinsegae I&C

Booth # 1437
Shinsegae I&C Shinsegae I&C is a global retail tech company that creates new values in new areas with digital technology. Using the best technologies, we build a retail environment of change and ...

Talkdesk

Booth # 6549
Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed o ...

Untie Nots

Booth # 727
UntieNots disrupts #Loyalty in Retail with #AI. Through a combination of ultra-personalization and gamification, we developed 1to1 challenges that increase profitability and loyalty from shoppers. ...