FORWARD TOGETHER

AI Customer Service Solutions

CEMOSoft

Booth # 1066
CEMOSoft LLC’s vision for retailers is simple: "Bring Customers Back to Store". We introduce two platforms “CEM” and O’Kiosk” at NRF ‘The Big Show’.  CEMOSoft addresses the needs of CXO: ...

ciValue Systems

Booth # 1230
ciValue accelerates retailers’ ability to become customer-centric and transforms their entire retail marketing experience. Our self-serve, AI-driven customer data platform empowers retailers to easily ...

Cresta

Booth # 1261
Cresta is software for the contact center of the future that helps retailers take advantage of the shift towards conversational commerce. Cresta codifies the psychology, behavior, and language leve ...

Firich Enterprises Co. LTD.

Booth # 1512
FEC, founded in 1995, is a worldwide leader in POS systems generating solid and consistent growth. With dynamic POS expertise in hardware design and manufacturing, FEC provides a full range of POS pro ...

Formation

Booth # 1248
Formation is the global leader in developing scalable solutions for individualized offers at scale. It uses artificial intelligence (AI) and machine learning (ML) algorithms to constantly analyze the ...

Gladly Software Inc.

Booth # 330
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'} Gladly is the only platform making customer service radically personal by allowing companies to communicate with their customer ...

Inference Solutions

Booth # 3104
Inference Solutions is a global provider of Intelligent Virtual Agents that enables retailers to leverage the latest Conversational AI with unmatched flexibility and breadth of technology choice. From ...

Lucidworks

Booth # 918
Lucidworks provides an AI-powered search platform for some of the world's largest brands. Fusion, Lucidworks' advanced development platform, provides the enterprise-grade capabilities needed to design ...

Pathr.ai

Booth # 3182
Pathr.ai is the first AI-powered Spatial Intelligence platform that uses anonymous location data to derive actionable business insights in real-time, fueling results for operations and marketing. ...