Jesta I.S. Positioned as a Leader in 2023 IDC MarketScape: Worldwide Point-of-Sale Software in Midsized Apparel and Softlines Retail

Jesta I.S., a pioneer in an end-to-end unified commerce suite designed for emerging and established retailers migrating to the cloud, is thrilled to have been positioned as a Leader in the IDC MarketScape: Worldwide Point-of-Sale Software in Midsized Apparel and Softlines Retail 2023 Vendor Assessment (Doc # US48079822, March 2023).

“We’re honored to have been recognized as a Point-of-Sale Leader for midsized apparel and softlines,” Arvind Gupta, President, Jesta I.S., said. “Jesta’s enterprise Point-of-Sale solution empowers global retailers with robust capabilities that optimize sales, store operations and customer engagement. Today, we’re working closely with retailers to unify all their shopping touchpoints and channels more seamlessly by leveraging the digitization of their business through our portfolio of supporting technologies, including Unified OMS.”

IDC MarketScape is the IT industry’s premier vendor assessment tool. This IDC MarketScape study assesses the capabilities and strategies of enterprise Point-of-Sale software solution providers that have a significant presence in the global midsized apparel and softlines retail segment. A key evaluation is whether a vendor’s current Point-of-Sale offerings match the direct needs of current customers. Another focuses on omnichannel innovation: keeping pace with customer plans to progress in omnichannel commerce and customer confidence that their Point-of-Sale vendor is committed to delivering the innovation needed.

Mr. Gupta added: “Jesta’s roadmap includes enhanced self-service tools to empower omnichannel shoppers beyond unified loyalty and baskets. We’re also working on improved guided selling tools for superior customer engagement, and IoT applications that support RFID, smart shelves, magic mirrors, and beacon or location-based services. We envision Jesta’s Store platform as the foundation for critical retail initiatives that provide a real competitive advantage.”

Jesta I.S. is trusted by leading consumer brands for its 50+ years of innovation and architectural capabilities. Jesta’s Vision Suite is an end-to-end unified commerce suite that optimizes product journeys from concept to consumer. Jesta’s Vision Store & Omnichannel solution is a main pillar of the platform. Jesta’s Vision Store & Omnichannel solution includes all the capabilities that a brand needs to deliver seamless shopping experiences across all channels. Jesta identifies its key differentiators as the following:

Robust Point-of-Sale Capabilities: Vision Store & Omnichannel is form-factor agnostic, supporting fixed station, tablet and handheld devices. It can run in disconnected mode, and includes selling tools for front of house, operational and inventory management tools for back of house, and customer engagement tools that enhance the shopping experience on the store floor. Additional capabilities include unified loyaltygift card and customer insights for enhanced omnichannel cohesion.

Powerful Omnichannel Technology: Vision Store & Omnichannel delivers a consolidated view of customers and inventory across channels, and includes order and return management, and support for BOPIS, ROPIS, BOSS and BORIS. All order types additionally allow for order rerouting and split orders across channels as well as true Endless Aisle capabilities enabling dropship orders from the vendor to fulfill customer requests for out-of-stock items and custom orders.

Enhanced Order Management and optimized fulfillment rules ensure the most efficient and cost-effective manner to fulfill demand. A white-labeled consumer mobile app supports self-service and cross-channel engagement to meet customer needs where and when they arise.

Embracing Clients as Partners: Jesta is committed to its clients as partners and works hard to build long-term partnerships, particularly through its customer service and support, which has led to positive customer sentiment, loyalty and industry recognition.

About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Jesta I.S.: Trusted by major brands for over 50 years, Jesta I.S. is a global developer of an end-to-end unified commerce suite for retailers, e-tailers, wholesalers and brand manufacturers. Customers like Cole Haan, DSW, Harry Rosen, Perry Ellis and Puma use Jesta’s unified Vision Suite solutions to optimize end-to-end product journeys from concept to consumer: sourcing and procurement, supply chain, logistics, demand planning, ERP merchandising, inventory management, store operations, and direct-to-consumer deliveries. Learn more at jestais.com.