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EDUCATION

Learn from leaders and luminaries

Hear from the leaders of retail, technology, finance and business who are shattering the status quo, driving innovation and achieving success.

2018 speakers

Big names on the big stage.

Martin Barthel

Head of Global Retail & eCommerce Strategy, Facebook

Arianna Huffington

Founder, The Huffington Post

Hamdi Ulukaya

Founder & CEO, Chobani

  • Martin Barthel

    Head of Global Retail & eCommerce Strategy, Facebook

  • Arianna Huffington

    Founder, The Huffington Post

  • Hamdi Ulukaya

    Founder & CEO, Chobani

Retail transformation

NRF 2018 dives into the overarching theme of “retail transformation,” addressing an opportunity for the industry to look at bold new directions in competing and succeeding amid a constantly changing market.

Sessions will address transformation across four key elements:

Technology

  • Successful use of artificial intelligence (AI)
  • New strategies for augmented, virtual and mixed reality (AR, VR, MR respectively)
  • The impact of voice command (the new “contactless” user interface)
  • Best-in-class lessons for chat or conversational commerce
  • Advances in internet of things (IoT)
  • Bringing cutting-edge digital technologies instore
  • Implications of subscription services on product “ownership” (the “Uberization” of retail)
  • Mastering last-mile delivery
  • Advantages and challenges of visual search

Business performance and growth

  • Drive new customer acquisitions
  • Improve store and online traffic
  • Foster conversions (consumers buying stuff)
  • Encourage repeat visits and loyalty
  • Create advocacy, word-of-mouth and general customer fandom

Innovation

  • Keep pace with customer evolution
  • Understand the totally landscape of current and future competitive threats
  • Maintain an open, constantly learning culture

Partnerships and collaborations

  • Explore emerging relationships between retailers and digital powerhouses who are redefining the overall operating and economic models in the retail environment
  • Show advantages in broadening consumer touchpoints across and ecosystem of partners and leverage ensuing data for a more complete view of the consumer
  • Illustrate hidden opportunities existing between unlikely company pairings
  • Provide inspiration and out-of-the-box thinking in searching for the best collaborative partnerships

Chairman's Circle Sponsors

IBM Corporation
SAP Retail
Toshiba Global Commerce Solutions, Inc.