Full Conference Pass

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

It is estimated that the Chinese should account for 50% of worldwide luxury purchases by  2025. Luxury brands are seizing the opportunity to tap into this market. In this session Hilary Milnes from Vogue Business will talk with Alibaba and a leading global luxury brand, sharing insight into how they are partnering to design unforgettable and elevated luxury shopping experiences.

Join us for this educational discussion from retail sustainability experts as they reveal the most effective ways to achieve sustainability goals. Hear how companies have launched successful sustainability initiatives as they share ah-ha moments, what worked and what didn't, who should be at the table for these discussions and how to best work with vendors. The lessons these experts are generously sharing could save you time and money,  while demonstrating to customers that you care about climate change and related sustainability concerns.

Do you only think of points and coupons when you hear the words loyalty program? If so, you’re missing out on a whole world of opportunities that live past the check-out counter. These retailers are in the know. 

Join Brierley, the loyalty experts, in conversation with Bal Harbour Shops, Thriftbooks, and European Wax Center as they discuss how they have leveraged cutting-edge strategies that dramatically improved their companies' customer loyalty and their bottom line.

The food and beverage industry has seen tremendous change over the past two years. From reinventing old ideas to finding new sources of innovation and everything in between, the industry has seen it all when it comes to technology usage and adoption. In this session, our speakers will discuss the primary focus areas in food and beverage technology, including the ways to effectively incorporate technology into your business.

Food Service Technology Pavilion developed in partnership with:

It is time we rethink the ways in which corporations build a startup acquisition pipeline. The pain points in current models have left corporations unable to source optimally due to internal constraints and leave startups pinched due to unrealistic contractual terms. In this session we break apart the old model and offer a new perspective for corporations think about and approach innovation in a way that is a win-win.

GDR Creative Intelligence CEO, Kate Ancketill will deliver inspirational insights from the world’s most resilient retailers. Analyzing the common factors behind these successful business models, Kate will share GDR's predictions of where we’re headed over the coming years.

Take a break and grab lunch with your retail industry colleagues.

Food Truck Alley and Lounge
Choose from some of New York's most popular mobile culinary artisans.
Location: Inner roadway of Javits Center, facing 11th Ave. (outside), Level 2

Seating available in the Food Truck Alley Lounge.
Location: South Concourse, Level 2

Session details coming soon!

Food Service Technology Pavilion developed in partnership with:

Open to Retailers with a Full Conference Pass.

Join these retailer-only, small group conversations focused on topics and challenges retailers are facing today. The intimate environment offers the ability to share and hear solutions, unique perspectives and valuable takeaways from retailers facing the same issues, leaving you with insights to implement immediately. Topics are crowd sourced by retailers and discussions are led by retailers.

Space is limited and will be first-come, first-served. Topics will be announced prior to the event.

The recent online ordering boom gave foodservice operators an opportunity to bring new technology to their business and allowed these brands to reach their guests in new ways. Loyalty programs became a vital part of the brand-to-guest communication and offered a way for these guests to become more loyal customers. New methods of food delivery and pickup have also added to the considerations, alternatives and opportunities.

Open to Retailers with a Full Conference Pass.

Join these retailer-only, small group conversations focused on topics and challenges retailers are facing today. The intimate environment offers the ability to share and hear solutions, unique perspectives and valuable takeaways from retailers facing the same issues, leaving you with insights to implement immediately. Topics are crowd sourced by retailers and discussions are led by retailers.

Space is limited and will be first-come, first-served. Topics will be announced prior to the event.

Food Service Technology Pavilion developed in partnership with:

Michael Wolf, founder and CEO of Activate, will examine the tech, media and gaming trends driving consumer buying behavior in 2022. He will explore the opportunities that exist for brands in virtual gaming worlds and the future of avatar personalization.

The "working from home" concept has become prevalent, or at least optional for many over the last couple of years. It has changed the future of the workplace, and business as usual--including retail. Hear how retail environments are shifting to accommodate this new idea of live/work spaces, as former concepts give way to changing customer needs and adapt to new possibilities.

The supply chain is a critical component to foodservice operations, and the technology that enables it is a key piece of the puzzle. Foodservice brands need to know the food they purchase and serve is not only appropriately produced, but also safely packaged and transported to their establishment – the guest also wants to be able to gain information from farm to fork. Our speaker will share how connectivity and data sharing allows brands to record and report food preparation, packaging, and handling, all while providing the opportunity to share information and interact with the guests.

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

Join executives at Petco, Sally Beauty and Blue Yonder as they discuss how retailers are building strong connections with their customers using commerce-driven supply chain strategies that intelligently predict, manage and fulfill customer demands in order to stay competitive in an ever-changing world.  Attendees will hear discussion points including:

It has become imperative for brands to bring transparency to their sourcing and manufacturing processes. From investors to consumers, organizations are being held accountable for their environmental and social impact. The Sustainable Apparel Coalition (SAC) and the Higg Index Tool is being used by leading footwear, textile and apparel suppliers and retailers to document and report on social and climate related impact. In this panel discussion retail executives will share their work developing the community and tools to build momentum for sustainable transformation.

Conversations surrounding off-premises, delivery, and remote ghost/dark/cloud kitchen alternatives have been increasing steadily in the foodservice industry. How do you choose which option will work best for your business, and when you make that decision, how do you invest and implement a plan to move forward?

Retailers and brands are pioneering a profound SHIFT, to be ready for business changes and disruptions. Technology is playing a pivotal role in transforming customer engagement, optimizing operations, and delivering innovations. To succeed, retailers need a SHIFT to bold new approaches, providing opportunities that can shape the future of Retail. 

The panelists will share their insights and stories about how to develop new capabilities to stay ahead, be future ready and deliver differentiated experiences for the shoppers of today and tomorrow. 

Consumers want and expect a 24/7, always “on” relationship with their favorite brands. For those brands, the recipe to success is to meet customers where they are at each moment in their lives and enable them to easily shop when and how it is convenient for them. 

Jack Schwefel, CEO of Vince, and Nicolas Foulet, President of EMEA for Boardriders, will share how their brands are creating complete and immersive omnichannel experiences for their customers online, on mobile, and in-store. 

Can storytelling drive behavioral changes and sales? Target and Grove Collaborative are convinced it can. Since partnering in Spring 2021, the two have increased access to sustainable cleaning products and gently but firmly nudged consumers to develop new habits and reduce plastic waste. Hear how these two are collaborating today and how this partnership will evolve in 2022.  

In the eyes of the consumer, sustainability is now a company's responsibility, and a bonus is it can expand your customer base and provide a potential revenue stream—resale. Solutions are in use that can efficiently create a resale store to expand your sustainability efforts. These platforms are providing a convenient pathway for retailers to move the needle toward a more sustainable world--while expanding their business.  Experts will discuss opening their own brand's resale shop, considerations taken and lessons learned in the process. 

Take a break and grab lunch with your retail industry colleagues.

Food Truck Alley and Lounge
Choose from some of New York's most popular mobile culinary artisans.
Location: Inner roadway of Javits Center, facing 11th Ave. (outside), Level 2

Seating available in the Food Truck Alley Lounge.
Location: South Concourse, Level 2

Session details coming soon!

Food Service Technology Pavilion developed in partnership with:

The market for plus-size fashion is worth nearly $30 billion in the US alone. In this session Marie Denee, creator and editor-in-chief of The Curvy Fashionista talks to Alexandra Waldman, co-founder and creative director of Universal Standard, Jessica Murphy from TrueFit and Ben Barry, Dean of Fashion at Parsons school about why the fashion industry needs to rethinking its approach to the plus-size market, prioritizing investment in fit, style and choice.

Open to Retailers with a Full Conference Pass.

Join these retailer-only, small group conversations focused on topics and challenges retailers are facing today. The intimate environment offers the ability to share and hear solutions, unique perspectives and valuable takeaways from retailers facing the same issues, leaving you with insights to implement immediately. Topics are crowd sourced by retailers and discussions are led by retailers.

Space is limited and will be first-come, first-served. Topics will be announced prior to the event.

Data security has long been a hot topic in foodservice, but with all the new data becoming available to operators, data analytics is once again a key application and focus as the two had to go hand in hand with one another. Customer data is much more prevalent in the industry and acts as the gateway to your customers. Understanding who your customers are and what they want is key to creating loyal guests, but their data must be secured at all times. In this session, our speaker will delve into the ways in which we can both acquire and secure the data we receive on our customers.

Meeting demands for new channels, frictionless shopping experiences and enhanced customer loyalty has
accelerated digital transformation investments for customers. Is your WFM technology keeping pace,
providing a similar experience for your employees? Or, are outdated processes and technology a hidden
reason behind attrition?

Open to Retailers with a Full Conference Pass.

Join these retailer-only, small group conversations focused on topics and challenges retailers are facing today. The intimate environment offers the ability to share and hear solutions, unique perspectives and valuable takeaways from retailers facing the same issues, leaving you with insights to implement immediately. Topics are crowd sourced by retailers and discussions are led by retailers.

Space is limited and will be first-come, first-served. Topics will be announced prior to the event.

Session details coming soon!

Food Service Technology Pavilion developed in partnership with:

Chief Global Economist Ira Kalish will explore the economic factors weighing on the 2022 economy, how these influences are reshaping consumers’ shopping behavior, and what lies ahead for retailers in an altered world. Ira will share preview highlights from the 25th edition of Global Powers of Retailing, which looks at the 250 largest retailers around the world and how leading retailers successfully pivoted during the pandemic.

During the past 18 months, demand for beds spiked as society shifted toward the comfort and safety of home. Mattress retailer Sleep Number responded by designing its supply chain to ensure "white glove" delivery to the home ensuring customer expectations were exceeded. The three-time Supply Chains to Admire Award winner, Sleep Number successfully postpones and designs fulfillment to deliver the ultimate customer experience. For Sleep Number, the goal is to improve sleep. In this session, hear how delivery is not the only part of the experience, albeit an important element.

Labor market dynamics and customer expectations have collided, putting retailers between a rock and a hard place. Frontline employees have higher expectations and want more schedule flexibility, opportunities for advancement and their voices heard.  Customers want a consistent experience across all channels - including experiences with associates.  How can retailers satisfy both demands while managing margins under pressure? Learn from leading retailers on how to use a Frontline Digital

SASE merges security with SD-WAN to create a single, unified cloud service with benefits including flexible scalability, simplified WAN deployment, increased security, and application-based bandwidth allocation. 

Join our experts for a technical discussion about how SASE models can be configured to best support today’s retail network applications (including SWG, CASB, ZTNA, and FWaaS), identify sensitive data and malware, decrypt content at line speed, continuously monitor sessions, and assess risk and trust levels. 

What consumers want to see from their favorite brands has changed. Expectations for the in-store experience and store associate capabilities are higher than they’ve ever been. 

Join Adam Lynch, Chief Operating Officer of Marine Layer, to hear his perspective on how today’s shoppers have evolved, and how the brand is enabling its associates with mobile tech solutions to deliver incredible shopping experiences. 

The past 18 months has accelerated changes in how consumers shop for groceries and what they expect in terms of ease, choice and speed of delivery. With this new reality, building enduring relationships that transcend the transaction and drive long-term loyalty is a top priority for Vivek Sankaran, who heads the nation’s second-largest grocer. This fireside chat will delve more deeply into the staying power of pandemic-driven behavior changes among consumers and how Albertsons is leveraging the power of technology to better serve them.

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

Staff constraints within the foodservice industry has accelerated innovation in robotics, vending, and micro-market offerings; be it contactless and self-serve experiences or robots flipping hamburgers and making pizza. Many foodservice brands have been considering and even testing ways to incorporate these new ideas into their established offerings. Our speaker will discuss what you should consider when looking into options for robotics, vending, or micro-markets within your business.

Food Service Technology Pavilion developed in partnership with:

Retail’s critical technology solutions rely on the power of strong network infrastructures. But the more connected we are, the more secure we have to be. Confronted with escalating threats, tightening privacy regulations, and growing customer concerns about data security, retailers are facing unprecedented pressures.

SASE merges security with SD-WAN to create a single, unified cloud service with far-reaching benefits. Join us to discuss how retailers can leverage SASE to develop holistic network strategies.

Deborah Weinswig is joined to by two major retail brands who will be sharing insight into how live stream commerce has helped them transform the shopping experience behind major shopping events, by blending entertainment with instant purchasing.

A leading global research and leadership firm envisions a future where autonomous vehicles and drones will deliver about 80 percent of all items. If you're wondering who's driving future deliveries or if emerging technologies will fly, join these next gen thinkers for an eye-opening dialogue on the direction last mile is headed. 

Session details coming soon!

Food Service Technology Pavilion developed in partnership with:

As the focus on Chinese shopping festivals like Singles Day and 618 continues to intensify, how can international brands develop strategies around these local milestones to capitalize on their potential? In this session, Harlan Bratcher from JD.com will be joined by a Nick Woodhouse from Authentic brands to discuss the planning involved in creating successful festival campaigns.

The pivot to e-commerce sparked by the pandemic accelerated sales: it also brought an ugly reoccurring issue to the forefront: the proliferation of gray-market goods.  In 2020, Customs Border Protection seized "26,503 shipments containing goods that violated intellectual property rights. The total estimated value of the seized goods, had they been genuine, was nearly $1.3 billion." Why are gray market goods the bane of brands and retailers? Customer distrust, the erosion of brand identity and integrity, and the loss of sales and margins - are just a few negative effects.

Take a break and grab lunch with your retail industry colleagues.

Food Truck Alley and Lounge
Choose from some of New York's most popular mobile culinary artisans.
Location: Inner roadway of Javits Center, facing 11th Ave. (outside), Level 2

Seating available in the Food Truck Alley Lounge.
Location: South Concourse, Level 2

Cloud POS sounds great in principle, but is a lot more complicated to deliver, especially across a large store base across multiple countries. Join this panel of leading-edge retailers as they share their cloud POS journeys - why cloud POS is a priority, how far they’ve come, where they want to go next, and what kind of value they’re achieving along the way.

One of the most coveted marketing buzzwords is ‘community’. Brands that have managed to create a community of loyal followers who not only buy their products, but act as ambassadors – even evangelists –  have a distinct edge over competitors. How do brands balance content, community and commerce to flourish?

The concept of 'Farm to Fork' and the supply chain has been in the spotlight for a while, because consumers want to know more than ever where their food is coming from, and the operator has been looking to establish new and focused local, regional and national providers. Using technology such as blockchain, we can better address the point of production through transportation, storage, and onto the customer's plate.

Session details coming soon!

Food Service Technology Pavilion developed in partnership with:

New technology innovation in the front and back of the house has continued to evolve over the past few years and it is that technology that gives brands a leg up on the competition. Understanding how building an effective and efficient technology stack that is usable and accessible at the store level, and above-store regionally, nationally and by brand, is key to building a better business.