Full Conference Pass

Separate registration and additional fee required. Retailers only.

Guided Retail Store Tours can be purchased when you register for NRF 2022 or through the dashboard (see Add-on Experiences) after registration has been completed.

Guided retail store tours provide curated, guided walking tours of cutting-edge spaces by global retail leaders. See firsthand how these retailers are using their understanding of changing behaviors and technology to enhance the customer experience.

Separate registration and additional fee required. Retailers only.

Guided Retail Store Tours can be purchased when you register for NRF 2022 or through the dashboard (see Add-on Experiences) after registration has been completed.

Guided retail store tours provide curated, guided walking tours of cutting-edge spaces by global retail leaders. See firsthand how these retailers are using their understanding of changing behaviors and technology to enhance the customer experience.

Separate ticket required. Purchase tickets here.

The Vendors in Partnership (VIP) Awards are an industry celebration of the partnership between retailers and the solution providers that power the retail ecosystem. Join us for an exciting evening of celebration and dinner at Gotham Hall, recognizing the solutions and companies making meaningful change to create better partnerships.

Produced by Vicki Cantrell, Co-Founder, Vendors in Partnership

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

The world’s largest community for retailers
For over a century, NRF has been a voice for every retailer and every retail job, educating, inspiring and communicating the powerful impact retail has on local communities and global economies. With 16,000+ member companies spanning the diverse retail industry, NRF membership provides value for every type of industry company while offering unique benefits for all employees.

Ready to be part of something big?
Start the conversation. Connect with our Membership team now or visit the Membership Lounge located in the Expo, Level 3, Booth 4602, during NRF 2022.

In this fireside chat, Kyndryl and Microsoft will discuss the challenging employee landscape in retail and how investing in AI and automation can help. With the shortage of talent and the difficulty in hiring and retaining retail, supply chain, and IT workforces, it is increasingly important to empower employees with the right tools and capabilities. Meeting and exceeding the dynamic and growing operative responsibilities requires investments in data-driven experiences, collaboration, and app modernization.  

Session available post-show only; Exhibitor Big Ideas Replay

It is estimated that the Chinese should account for 50% of worldwide luxury purchases by 2025. Luxury brands are seizing the opportunity to tap into this market. In this session, Hilary Milnes from Vogue Business will talk with Rodrigo Bazan, CEO of pioneering fashion brand Thom Browne and Christina Fontana of Alibaba, sharing insight into how they are partnering to design unforgettable and elevated luxury shopping experiences.

Join this educational discussion from retail sustainability experts as they reveal the most effective ways to achieve sustainability goals. Hear how companies have launched successful initiatives as they share ah-ha moments, what worked and what didn't, who should be at the table for these discussions and how to best work with vendors. The lessons these experts are generously sharing will save you time and money, while demonstrating to customers that your organization cares about climate change and related environmental issues.

The global supply chain has been disrupted from end-to-end. Demand for consumer goods and materials has outpaced the available supply of everything (equipment, labor, space, etc.) needed to produce and transport these goods through the system. Join Ryan Petersen, founder and CEO of global logistics platform Flexport,  and NRF’s VP of Supply Chain Jon Gold for a candid discussion of supply chain solutions to solve the current crisis and build more resiliency into the system to help prevent the next one. Expect practical advice and forward-looking ideas as Ryan and Jon address the supply chain's most burning question: what's next?

Traditionally feminine qualities have long been undervalued in the workplace — but those are the traits the workforce seeks in today's leadership. In fact, 72% of people believe we need a new definition of “leader” in today’s world, according to a recent study conducted by The Female Quotient and Deloitte. In this discussion, we explore why feminine strengths are taking center stage in today's business world.

In partnership with:

Missed this Big Ideas session?  Watch the Replay 

Do you only think of points and coupons when you hear the words loyalty program? If so, you’re missing out on a whole world of opportunities that live past the check-out counter. These retailers are in the know. 

Join Brierley, the loyalty experts, in conversation with Bal Harbour Shops, Thriftbooks, and European Wax Center as they discuss how they have leveraged cutting-edge strategies that dramatically improved their companies' customer loyalty and their bottom line.

Join this interactive session to hear from leading retail executives and industry thought leaders as they share how they’re innovating and future-proofing their businesses with Microsoft Cloud for Retail. Hosted by Microsoft’s corporate vice president, retail & consumer goods industries, Shelley Bransten you’ll also discover how Microsoft, and our global partner community are co-developing digital solutions that are helping define the future of the global retail industry. 

Session available post-show only; Exhibitor Big Ideas Replay

View presentation slides here.

The food and beverage industry has seen tremendous change over the past two years. From reinventing old ideas to finding new sources of innovation and everything in between, the industry has seen it all when it comes to technology usage and adoption. In this session, our speakers will discuss the primary focus areas in food and beverage technology, including the ways to effectively incorporate technology into your business.

Food Service Technology Pavilion developed in partnership with:

It is time we rethink the ways in which corporations build a startup acquisition pipeline. The pain points in current models have left corporations unable to source optimally due to internal constraints and leave startups pinched due to unrealistic contractual terms. In this session we break apart the old model and offer a new perspective for corporations to think about and approach innovation in a way that is a win-win.

Session in collaboration with:

Victoria’s Secretshows how controlling their own data has enabled them to better understand and serve customers globally. In this session Brendan Witcher, Principal Analyst at Forrester talks to Ish Patel, Chief Digital Officer, Victoria's Secret and Patrick Bousquet-Chavanne, CEO Americas, esw, about the imperatives driving brands to take a DTC global approach.
The session will explore how to break through the complexity of delivering great, consistent customer experiences internationally, from demand generation to customer retention, and every step between – merchandising, localization, checkout, payments, delivery and returns, to ensure that the beautiful brand promise made up front is delivered efficiently and authentically, regardless of where the shopper is located around the world.

Customers return more than $1 trillion in merchandise annually. …And then what happens?  Join us as the experts explore returns management across the spectrum, including the challenges of handling product that is pushed back through the supply chain and how reverse logistics is emerging as the cornerstone of the circular economy.

The slidedeck presentation is now available on slideshare. View now.

GDR Creative Intelligence CEO, Kate Ancketill will deliver inspirational insights from the world’s most resilient retailers. Analyzing the common factors behind these successful business models, Kate will share GDR's predictions of where we’re headed over the coming years.

Take a break and grab lunch with your retail industry colleagues.

Food Truck Alley and Lounge
Choose from some of New York's most popular mobile culinary artisans.
Location: Inner roadway of Javits Center, facing 11th Ave. (outside), Level 2

Seating available in the Food Truck Alley Lounge.
Sponsored by: Glassbox
Location: South Concourse, Level 2

Missed this Big Ideas Session? Watch the Replay 

Grocery retailers are gaining a competitive advantage by providing consumers with digital services that make it easier and more enjoyable to shop. In this session, Jan Madsen, CEO of digital loyalty provider, Lobyco and former EVP with COOP, a major European grocery retailer, will share how leading retailers are transforming their customer loyalty programs and shopping experiences with digital services. Discover how retailers are using master data management to fuel engaging experiences like CO2 tracking, gamified loyalty, digital payments, shopping lists, subscription-based plans and more.

Please note: Members of the media may take notes but may not record audio or video in this session.

Shopper preferences are constantly evolving - from expectations around shopping and fulfillment to personalization and DE&I initiatives. Join Kantar's Rachel Dalton and The Walt Disney Company's Stephanie Young as they explore the opportunities to better engage shoppers and drive loyalty globally through elevated experiences, story-driven moments and new platforms and ecosystems.

How can we tap into the diverse talent pool that already exists in retail? While companies understand the benefits of having a diverse workforce, many aren’t sure how to make it happen. In this conversation, we discuss how companies can use the diverse talent pool in retail to their advantage and what role recruiting and training plays into this.

In partnership with:

Missed this Big Ideas Session? Watch the Replay 

Now more than ever, customers expect you to meet them where they are, whether at home, on mobile or in store. Digitally native brands like Madison Reed set a new standard of how to successfully bridge the omnichannel gap. Madison Reed CEO Amy Errett joins OnQ CEO Paul Chapuis to give insight into the company’s approach to bring technology in store, and how its new digital Matchmaker displays play a pivotal role in Madison Reed’s retail expansion.

Missed this Big Ideas Session? Watch the Replay 

How should forecasting, replenishment, allocation across omni-stores and darkstores should be restructured to fulfill omni-customer demand most profitably? In two success stories, we describe the transformative journey of a grocery retailer with 2200 stores and a footwear retailer with 600 stores, and how Invent Analytics AI-based  systems improved their supply chain planning and execution to achieve significant improvements in inventory turnover, availability and fulfillment costs at the same time. 

The slidedeck presentation is now available on slideshare. View now.

The recent online ordering boom gave foodservice operators an opportunity to bring new technology to their business and allowed these brands to reach their guests in new ways. Loyalty programs became a vital part of the brand-to-guest communication and offered a way for these guests to become more loyal customers. New methods of food delivery and pickup have also added to the considerations, alternatives and opportunities. Join our speaker in discussing how online ordering and loyalty programs not only increase sales and consumer engagement, but how they can bolster your business in ways you may never have expected.

Food Service Technology Pavilion developed in partnership with:

The food industry has been experiencing a dramatic transformation. Communities are not just relying on supermarkets to secure their food. Today, innovators are reinventing how shoppers purchase and secure fresh groceries and ready-made meals through new distribution channels and direct-to-consumer models. In this session two startups at the forefront of this transformation explore these topics and other cutting edge technologies set to dominate the industry in the years to come.

While more women are working their way into the C-suite, their career woes are far from solved in 2021. How can we ensure women in the workplace are set up for career growth from the very beginning? Join us for a conversation as we discuss why investing and supporting your team, particularly women, is not only good for your organization, but the business world as a whole.

In partnership with:

The slidedeck presentation is now available on slideshare. View now.

New York City hosts the opening of many incredible new retail environments each year, and despite global challenges 2020 and 2021 were no exception. Please join the Retail Design Institute’s Cynthia Hirsch Ortiz as she presents some exceptional experiences and enhanced features on a curated, virtual tour of store openings over the last two years. We seek to inspire each of you to physically visit these “must see" spaces as you walk the city of New York.  

The slidedeck presentation is now available on slideshare. View now. 

Emma Chiu, Intelligence Director at Wunderman Thompson explains how immersive internet will shape our future and what opportunities it holds for brands.

Well-known business ecosystems like Alibaba have transformed the Chinese retail landscape. Integrating physical and digital retailing, payments, financial services, marketplaces, media and entertainment, these tightly connected technology platforms are spawning new retail business models that are built on expansive consumer insights. In addition, emerging ecosystems, like Mercado Libre, promise to reshape retail businesses amid competition among established and new platforms.

When done right, purposeful marketing goes beyond optics and drives real impact. What does it take to drive equality through a marketing lens? What KPIs matter? What strategies have marketers employed to make their campaigns levers for change? In this discussion, we speak with leaders who have mastered the art of genuinely purposeful marketing.

In partnership with:

The slidedeck presentation is now available on slideshare. View now.

Facebook reported a 35 percent increase in the third quarter over the previous year. Meanwhile retailers continue to struggle to understand the real value of social media marketing, and spend more—just to maintain their position. Find out why organizations lack the fundamentals of customer engagement and what they should do differently to utilize data to ignite digital strategies that drive profitability by winning over the customer.

Missed this Big Ideas Session? Watch the Replay

Micro-fulfilment centers are being touted as the answer to e-commerce volume, but are these backroom fulfillment solutions meeting expectations? SSI SCHAEFER takes a technical deep dive into the world of MFC for both grocery and retail chains to establish what parameters must be evaluated before implementing a solution. Many MFC facilities are leaving much to be desired, but in other cases are performing well. However, an urban distribution center (UDC) may perform better. The criterion varies but learn from the industry experts.

The disruptive retail trends that were already in flight pre covid were accelerated from decades to days, and the formula for retail success has dramatically changed. In this new world of erratic supply chains, radically shifting consumer purchase patterns, and disruptions in customer loyalty, AI is no longer a nice to have but a need to have.  

Join us to learn how you can use AI to increase customer-basket value and size, optimize warehousing and delivery efficiency, deliver hyper-granular forecasting and help you identify personalized offers that drive customer loyalty. Walk away with real-world examples of how AI can help you rise to the challenge and build an operating model that is fit-for-the-future.

Discover what fundamental data, analytics and insights retailers are using to locate high-performing stores that maximize omni channel performance. Optimization means identifying which store strategies to execute where and includes decisions around committing to long vs short term leases, which stores should close, remodel or relocate, and where to add new stores.  Learn how retailers are optimizing physical store networks while simultaneously driving channel shifts to improve performance.

Leave this session with a detailed understanding of how to make data-driven retail decisions to optimize your business.

Session available post-show only; Exhibitor Big Ideas Replay

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

The world’s largest community for retailers
For over a century, NRF has been a voice for every retailer and every retail job, educating, inspiring and communicating the powerful impact retail has on local communities and global economies. With 16,000+ member companies spanning the diverse retail industry, NRF membership provides value for every type of industry company while offering unique benefits for all employees.

Ready to be part of something big?
Start the conversation. Connect with our Membership team now or visit the Membership Lounge located in the Expo, Level 3, Booth 4602, during NRF 2022.

On Monday, January 17, 2022 – Martin Luther King Jr. Day – all pass holders attending NRF 2022: Retail’s Big Show are invited to come together for a day of remembrance, reflection and recommitment to the important work that remains in the areas of diversity, equity and inclusion.

The DE&I Stage and Showcase program will feature two sessions on diversity, equity, inclusion, belonging and leadership. Planned events include roundtable discussions led by industry leaders, a luncheon to foster meaningful dialogue and a product showcase featuring more than 40 Black and Latinx/Hispanic brands/

The DE&I Stage and Showcase program is open to all pass holders of NRF 2022: Retail’s Big Show.

Join us for the NRF DE&I Stage and Showcase as we bring together leaders from over 40 Black and LatinX brands to Retail’s Big Show for the first time. Use this dedicated time to network 1:1 with these amazing entrepreneurs. The opportunities are endless for expanding your knowledge, networking, mentoring and more. 
 
While we are excited about this program, we are even more excited about the aftereffects of the day. We believe that this will be a catalyst for change for our future, our industry and our communities. 

The DE&I Stage and Showcase program is open to all pass holders of NRF 2022: Retail’s Big Show.
 
In partnership with:

Missed this Big Ideas Session? Watch the Replay

It’s no longer enough to be resilient. Your supply chain hub must constantly accommodate new processes, new technologies and new growth. Using innovative technology allows retailers to scale operations and seize every opportunity to reach exponential growth!

Retailers like La Vie en Rose are facing trade-offs between cost, speed, and service in a changing landscape characterized by uncertainty and higher customer expectations. Join the session to learn about the latest technology tools in the supply chain industry and learn to run collaborative digital supply chains.

Five to ten years of online growth in only months, evolving supply chain challenges, and new unprecedented headwinds such as labor shortages - the COVID-19 pandemic has fundamentally changed the grocery landscape. During this session, Sajal Kohli, Global Lead for McKinsey’s Retail and Consumer Packaged Goods Practice, will identify trends in the grocery space and opportunities for grocers to win a higher share of stomach and compete effectively in the future.

The slide deck presentation is now available on slideshare. View now. 

One of the biggest challenges in the supply chain for retailers and cargo owners has been the ocean environment and how ocean carriers have been adhering and delivering on their contracts. As rates and fees have skyrocketed, what can retailers do to protect themselves? Hear from experts about what to expect in the future of ocean contracting and what retailers can do to protect themselves.

Join acclaimed entrepreneur, leader, and educator James Rhee as he speaks with Marc Morial, CEO National Urban League, and Frida Polli, Founder and CEO of Pymetrics, about the future of intersection of business, technology, ethics, fairness, and policy. Learn how diversity in our economy and workplace is an asset for both businesses and their employees, in its capacity to foster innovation, creativity, and agility. Hear about practical ways in which to effectuate and align your purpose with business and overall bottom line sales. This conversation will explore how innovation in technology, such as machine learning and AI, can enhance your DE&I initiatives, while also making underscoring the importance of public and private sector cooperation in advancing overall productivity and safeguarding against unintentional consequences.  

The DE&I Stage and Showcase program is open to all pass holders of NRF 2022: Retail’s Big Show.

Missed this Big Ideas Session? Watch the Replay

Consumers want and expect a 24/7, always “on” relationship with their favorite brands. For those brands, the recipe to success is to meet customers where they are at each moment in their lives and enable them to easily shop when and how it is convenient for them. 

Boardriders will share how their brands are creating complete and immersive omnichannel experiences for their customers online, on mobile, and in-store. 

The slide deck presentation is now available on slideshare. View now. 

The world has changed for every industry, and retail is no exception. Discover how cross-industry trends like the drive for sustainability, the challenges of our global supply chain, and the evolving demands of customers are creating new challenges and opportunities for retailers around the world. Join Alysa Taylor, Corporate Vice President of Industry, Apps, and Data Marketing at Microsoft, to learn how retailers are navigating this change and charting a path forward - together.

Session available post-show only; Exhibitor Big Ideas Replay

How Grove Collaborative is increasing access to sustainable products and helping consumers develop new habits to reduce their environmental impact.

Take a break and grab lunch with your retail industry colleagues.

Food Truck Alley and Lounge
Choose from some of New York's most popular mobile culinary artisans.
Location: Inner roadway of Javits Center, facing 11th Ave. (outside), Level 2

Seating available in the Food Truck Alley Lounge.
Sponsored by: Glassbox
Location: South Concourse, Level 2

Understanding and fostering a more diverse workforce is the first step. The next step is learning how to nurture and eventually unlock the true potential of this invaluable asset. Substantial research reveals that diversity brings many advantages to an organization: increased profitability and creativity, stronger governance, and better problem-solving. Employees with diverse backgrounds bring to their own unique perspectives, ideas and experiences, helping to create organizations that are resilient and effective, and which outperform those organizations without strategic investments in diversity. Hear from retail executives about how they have implemented practices, programs and measurements over the years.  

The DE&I Stage and Showcase program is open to all pass holders of NRF 2022: Retail’s Big Show.

For consumers, experiencing out-of-stocks can drive negative category traffic and hurt brand loyalty in the digital aisles.  With our data insights, we’ve observed that these impacts are even higher for discretionary goods versus consumer staples.  

Instacart has partnered with leading CPG brands and retailers to help them close the loop on out-of-stocks with store level inventory data and Instacart shopper insights, enabling the retailer and CPG brand to reduce out-of-stocks and not found items, increase customer affinity, and minimize lost revenue both online and in-stores.  

Come by booth 3855 to learn more!

Open to registered Press and Analysts only. Lunch provided on a first-come, first-served basis.

Just us for a conversation with retail economists to review the 2021 retail season and look into 2022.

Reining in supply chain challenges is akin to herding cats. Still, retailers are finding the infrastructure investments that prioritize organizational agility and outcomes are delivering plenty of bang for the buck. As companies reimagine fulfillment they’re overhauling warehouses and DC’s with an eye toward improved order fulfillment cycles, increased storage and throughput, and new age robotics that speed processes and lift efficiencies. Join us for a discussion that will span fulfillment technology, predictive AI, and goods-to-person processes and how these upgrades are making companies better aligned to serve changing consumers.

Enjoy lunch with old (and new) friends and participate in small group discussions covering diversity, equity, inclusion, belonging and leadership. Topics will be shared on screen in the room and will be moderated by industry experts.  

The DE&I Stage and Showcase program is open to all pass holders of NRF 2022: Retail’s Big Show.

In partnership with:

Join us for the NRF DE&I Stage and Showcase as we bring together leaders from over 40 Black and LatinX brands to Retail’s Big Show for the first time. Use this dedicated time to network 1:1 with these amazing entrepreneurs. The opportunities are endless for expanding your knowledge, networking, mentoring and more. 
 
While we are excited about this program, we are even more excited about the aftereffects of the day. We believe that this will be a catalyst for change for our future, our industry and our communities. 

Attendance is open to all pass types registered for NRF 2022: Retail’s Big Show. 
 

In partnership with:

Food Service Technology Pavilion developed in partnership with:

Chief Global Economist Ira Kalish will explore the economic factors weighing on the 2022 economy, how these influences are reshaping consumers’ shopping behavior, and what lies ahead for retailers in an altered world. Ira will share preview highlights from the 25th edition of Global Powers of Retailing, which looks at the 250 largest retailers around the world and how leading retailers successfully pivoted during the pandemic.

The slide deck presentation is now available on slideshare. View now.

Join IBM Consulting at the NRF Food Tech Pavilion to get an overview of the transformation we have been driving in US Grocery clients. This session will focus on creating innovative grocery experiences, using AI to automate and increase efficiency, and optimizing digital spend across channels to help both retail and CPG businesses operate more efficiently.

Food Service Technology Pavilion developed in partnership with:

The future of ecommerce is fast. How fast?  How about between 20 minutes and two hours. The pandemic has accelerated a shift in consumers’ expectations of immediacy to the point where many now view two-day delivery as unacceptably slow. Enter Ohi, a next generation instant commerce platform that is working with DTC brands to improve the post-purchase experience and increase conversion rates and repeat purchases. What is the ROI of instant commerce, and will the trend stick?

Retail’s critical technology solutions rely on the power of strong network infrastructures. But the more connected we are, the more secure we have to be. Confronted with escalating threats, tightening privacy regulations, and growing customer concerns about data security, retailers are facing unprecedented pressures.

SASE merges security with SD-WAN to create a single, unified cloud service with far-reaching benefits. Join us to discuss how retailers can leverage SASE to develop holistic network strategies.

The movement for equity and equality changed how we live, how we approach work. Navigating change is always challenging, but when you’re navigating change in uncharted territory like this, it can feel especially daunting. Fortunately, we’re not alone. Conscious, connected leaders know that at every level there are team members ready to activate their strengths and contribute to building the path forward. Having a strong, connected team means we have an environment that centers belonging, inclusion, diversity, and flexibility.

In this interactive session, you are our storytellers and together we will invite individual voices to craft a story. Listen carefully - we ask volunteers to share for 2-3 minutes of insights based on a community prompt. We will start with who you are and why the topic is important to you. 

Attendees will leave this session with key takeaways and next steps that will serve to support their journey as a conscious, connected leader. 

Missed this Big Ideas Session? Watch the Replay

How has the combination of COVID and its acceleration of omnichannel changed consumers’ expectations for store associates? NewStore conducted research among consumers to understand what capabilities are most desired today. Is it the ability to meet consumers curbside? Or accept online returns? Or maybe not interact with them at all? Find out at this fascinating look at the ideal associate profile.

The retail ecosystem is highly complex and interconnected. Further, the pandemic has fundamentally (and some say permanently) altered customer expectations and buying patterns. Stores are forced to reinvent themselves as enablers of omnichannel experiences, creating an immediate and deep need for complete, store operations visibility.

Join this unique session with Leslie Hand, Group Vice President of IDC’s Retail and Financial Insights Division. Hand is extensively published on how retailers can leverage technology solutions to collaborate with brands and service providers to survive and thrive.

The past 18 months have accelerated changes in how consumers shop for groceries and what they expect in terms of ease, choice and speed of delivery. With this new reality, building enduring relationships that transcend the transaction and drive long-term loyalty is a top priority for Vivek Sankaran, who heads the nation’s second-largest grocer. This fireside chat will delve more deeply into the staying power of pandemic-driven behavior changes among consumers and how Albertsons is leveraging the power of technology to better serve them.

Separate registration and additional fee required. Retailers only.

Guided Retail Store Tours can be purchased when you register for NRF 2022 or through the dashboard (see Add-on Experiences) after registration has been completed.

Guided retail store tours provide curated, guided walking tours of cutting-edge spaces by global retail leaders. See firsthand how these retailers are using their understanding of changing behaviors and technology to enhance the customer experience.

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

The world’s largest community for retailers
For over a century, NRF has been a voice for every retailer and every retail job, educating, inspiring and communicating the powerful impact retail has on local communities and global economies. With 16,000+ member companies spanning the diverse retail industry, NRF membership provides value for every type of industry company while offering unique benefits for all employees.

Ready to be part of something big?
Start the conversation. Connect with our Membership team now or visit the Membership Lounge located in the Expo, Level 3, Booth 4602, during NRF 2022.

To be customer-centric and profitable in today’s omnichannel-world, retailers must optimize inventory by placing inventory in the right places in their network, at the right time. To do so requires leveraging granular forecasting for online fulfillment and store sales demand, while taking returns into account. Hear from Mike Relich of PacSun on how they partnered with antuit.ai and doubled their ship completes during the holiday season by better anticipating online demand and intelligently leveraging their stores as online fulfillment centers.

Session available post-show only; Exhibitor Big Ideas Replay

Missed this Big Ideas Session? Watch the Replay

SASE merges security with SD-WAN to create a single, unified cloud service with benefits including flexible scalability, simplified WAN deployment, increased security, and application-based bandwidth allocation. 

Join our experts for a technical discussion about how SASE models can be configured to best support today’s retail network applications (including SWG, CASB, ZTNA, and FWaaS), identify sensitive data and malware, decrypt content at line speed, continuously monitor sessions, and assess risk and trust levels. 

Retail companies continue to transform and require a framework that not only meets immediate needs, but provides a platform for growth and innovation.  During the transformation phase companies have invested in strategies to modernize and improve the customer experience, empower their employees for improved productivity, and provide easy to roll out of new and innovative products and services leveraging the latest technology. Come join us to hear more about these transformative journeys!

Session available post-show only; Exhibitor Big Ideas Replay

Diversity and inclusion are more than buzzwords — they are differentiators. The workforce of today is driven by a sense of purpose and belonging. How do we create cultures of representation where everyone feels seen, heard, and valued? In this conversation, leaders share best practices for making sure diversity and inclusion are part of an organization's DNA.

In partnership with:

The slide deck presentation is now available on slideshare. View now. 

Physical retail has been blown into a thousand methodologies by the convergence of accelerated technologies and the underestimated effect of the Work-from-Home phenomenon. WD asked thousands of consumers across the spectrum to divulge their new preferences; where they will shop, how they will shop, and what version of physical shopping is most attractive to them given the fluid state of retail. Lee Peterson, EVP of Thought Leadership at WD, will explore current research results and recommend actions from these and other studies done during the last two years.

The slide deck presentation is now available on slideshare. View now. 

Jason Sigala Director of Events & Experiences The Avon Company and Brian Beitler CMO of QVC US and HSN will be sharing insight with Deborah Weinswig at Coresight Research into how they are embracing the latest innovations in livestream commerce to help transform the shopping experience, by blending entertainment with instant purchasing.

A leading global research and leadership firm envisions a future where autonomous vehicles and drones will deliver about 80 percent of all items. If you're wondering who's driving future deliveries or if emerging technologies will fly, join these next-gen thinkers for an eye-opening dialogue on the direction the retail supply chain's last mile is headed. 

The slide deck presentation is now available on slideshare. View now.

As consumer behaviors have shifted continually over the past 2 years, restaurants have had to adapt to serve the needs of their customers. Timely data intelligence has never been more important. Near will share how leading restaurant chains have used human movement data to inform marketing and operational decisions, ranging from audience targeting to vetting new store locations. Learn how data intelligence can position organizations to grow their customer base, build customer loyalty, and adapt to change.

Pre-registration required.

VC and Startup collaborations begin here. NRF will match innovative startups and investors for one-on-one meetings. Participating startups will be sourced from the NRF Innovation Lab and Startup Zone at NRF 2022.

VC's and Startups must pre-register to attend. Click here to learn more.

Take a break and grab lunch with your retail industry colleagues.

Food Truck Alley and Lounge
Choose from some of New York's most popular mobile culinary artisans.
Location: Inner roadway of Javits Center, facing 11th Ave. (outside), Level 2

Seating available in the Food Truck Alley Lounge.
Sponsored by: Glassbox
Location: South Concourse, Level 2

Missed this Big Ideas Session? Watch the Replay

AI is helping retailers improve agility in these unprecedented times. Using Intelligent Video Analytics, retailers can understand customer behavior and optimize operations for better shopping experiences and faster, contactless checkout. But knowing where to start is always the big question. So, we’ve brought together an asset protection executive at the largest grocer in NA, a CTO from the largest global food service company, a criminologist, a software developer, and two AI experts to talk about real-life applications of AI that are already paying big dividends.

There is no “one-size-fits-all” solution when it comes to brand loyalty — people from different demographics respond in many ways. Why is that? In this conversation, we discuss why understanding different age groups is key to building brand loyalty.

In partnership with:

One of the most coveted marketing buzzwords is ‘community’. Brands that have managed to create a community of loyal followers who not only buy their products, but act as ambassadors – even evangelists –  have a distinct edge over competitors. How do brands balance content, community and commerce to flourish?

The slide deck presentation is now available on slideshare. View now.

The concept of ‘Farm to Fork’ and the supply chain has been in the spotlight for a while now, primarily because consumers want to know more than ever where their food is coming from. Today’s consumers are making dining decision based on a variety of information points far beyond traditional menu and ingredient transparency. These changing consumer dynamics are directly impacting how hospitality organizations are managing their supply chains. Our speaker will share real-life examples of how supply chain volatility is impacting operators and consumers and strategies being used to turn this challenge into an opportunity.

Missed this Big Ideas Session? Watch the Replay

Let's face it…there's no return to "normal". Customer behaviors and preferences constantly evolve, dictating how retailers and brands redefine and restructure the ever-changing omnichannel shopping journey. 

For some companies, it means getting back to the basics and building a new foundation. For others, it means leveraging social influence or implementing new initiatives like micro-fulfillment or recommerce. 

Join our OUTDOORSY digital retail executives from Wolverine Worldwide (Merrell, Sperry, etc.), Christy Sports, and Burton as we have an open panel discussion on all things digital strategy.   

Missed this Big Ideas Session? Watch the Replay

A panel of experts share their insights on the future of Retail Media. Technologies such as Machine Vision, AI, Machine Learning and IoT sensors have infiltrated in-store retail media ecosystems, unlocking non-addressable in-store media with the data connections needed to help brands + retailers better understand the impact of each media along the customers path to conversion for both digital and physical retail. 
 
In this session we’ll talk about the opportunities to unify in-store with ecommerce, how shopper marketing is evolving and using in-store media to capture customer that may not engage with mobile or web while shopping, what are some way to engage, delight and convert customers to buyers, and what are some of the challenges retailers will face? 

Consumers triggered new, organic shopping requirements and accelerated others, once confined to home. Curbside, contactless, virtual sample and consult, and voice integration took off while buy online pick up in-store and other concierge services burgeoned.  Further, with essential/nonessential restrictions, labor shortages and supply chain constraints, retailers had to update operating, merchandising and transaction/fulfillment strategies. Consumers now expect a different retail experience. Join us as we share the technologies retailers need to continue attracting and delighting consumers with digital/personalized experiences, streamlined operations and virtual merchandise.

Session available On-Demand only; post-show

2022 shows promise of a strengthening economy and healthy consumer spending with pent-up demand for goods and services. Positioning an organization to effectively leverage positive economic factors and a strong consumer still takes vision and a sense of staying true to the organization's mission given an increasingly level retail playing field. In three successive fireside chats, attendees will hear from influential female leaders who continue to steward their organizations with a combination of agility and a vision for growth to rule their domains.

In the opening discussion, WW International president and CEO Mindy Grossman will share her vision positively impacting the health and wellness industry with community, connection and personalization at scale.

Separate registration and additional fee required. Retailers only.

Guided Retail Store Tours can be purchased when you register for NRF 2022 or through the dashboard (see Add-on Experiences) after registration has been completed.

Guided retail store tours provide curated, guided walking tours of cutting-edge spaces by global retail leaders. See firsthand how these retailers are using their understanding of changing behaviors and technology to enhance the customer experience.