As fears of inflation grow and a recession looms, retailers are looking at ways to deepen their customer relationships – all with what they have today.
In a fireside chat, Cover Genius will look at the success of AppleCare, the largest embedded warranty program globally, and measure it against the rest of the industry who are yet to implement similar protection for their customers.
Learn how retail experts from Vince, Mejuri, and UNTUCKit manage their
company’s omnichannel journey, from rallying internal stakeholders,
managing the RFP process, dealing with internal conflict, securing of
budget, managing a project launch and beyond. Hear first hand from the
folks that lead the charge for digital transformation…and lived to tell about
it! Gain valuable insights that you can apply to any retail project.
All attendees with get a copy of “Executing The Ideal Omnichannel RFP"
We’ve recently seen several seismic shifts; geo-political, economic, and movement restrictions, that push merchants through rapid phases of change, and those not ready, are left behind by the competition.
Struggling with poor product experiences, sluggish time-to-market rates, and siloed processes? Your future success relies on your ability to deliver world-class product experiences no matter where your customers find you, yet many retailers struggle to keep up due to legacy technology and monolithic approaches.
Orchestrate, activate, and optimize your entire product story across all owned and unowned channels, fueling exceptional omnichannel product experiences with the agility and consistency you need to delight your customers with a Product Cloud.
Physical stores are now undeniably the hub for record-breaking omnichannel sales. Excellent operations and 360° in-store visibility are required to ensure maximum productivity, on-shelf availability and profitability. In fact, 70-90% of stock-outs are really caused by poor execution...NOT supply chain shortages.
Join John Movista to learn how to streamline frontline operations with smarter retail execution and achieve 100% OSA in 2023.
As inflation rates remain elevated, retailers continue to feel the pressure of high costs and squeezed margins. And yet, many consumers feel retailers need to do more to bear the burden. Protecting your perception in today’s market does not have to come at the price of your profits. Leading retailers have balanced customer needs and financial drivers with a holistic approach to price increases driven by AI & analytics.
Come learn how you too can outprice inflation to protect, or rebuild, your price perception.
Retailers are deploying innovative new technologies at their distribution centers, warehouses, and throughout their physical supply chain, in order to improve fulfillment, create efficiencies, and be more agile in response to evolving consumer demands and business conditions. This session will highlight strategic technology investments that leading retailers are making in their supply chains, and provide relevant lessons learned from supply chain challenges over the past three years.
Data is nothing new for retailers in 2023. But environments continue to change and customer demands continue to rise. Just as technology and processes have had to rapidly adapt, so must our understanding of data.
From the specifics about what and how data is collected, to how every insight can be used to generate the highest return and propel engagement. Our panel of industry and technology experts will give you a better understanding of how you can optimize data collection in order to maximize the effectiveness of data decisions.
What’s the difference between an online marketplace that thrives and one that fails?
When done right, marketplaces can free retailers from supply chain constraints, protect them from inventory imbalances, and profitably unlock new categories. But achieving the scale needed to make real impact on the business isn’t simple.
In this session, you’ll hear from retail leaders at the forefront of the marketplace economy, where they’ll share how they’ve navigated the organizational and technical challenges needed to build marketplace strategies that stand out.
With the competitive landscape, digital transformation, and the core workforce of frontline teams being digital natives, new strategies are needed to not only survive, but to thrive.
