Food Service Tech Pavilion

Sunday
January 16
11:00 am11:20 am
Expo, Level 1, Oracle Food Service Tech Stage

View presentation slides here.

The food and beverage industry has seen tremendous change over the past two years. From reinventing old ideas to finding new sources of innovation and everything in between, the industry has seen it all when it comes to technology usage and adoption. In this session, our speakers will discuss the primary focus areas in food and beverage technology, including the ways to effectively incorporate technology into your business.

Food Service Technology Pavilion developed in partnership with:

Sunday
January 16
1:00 pm1:20 pm
Expo, Level 1, Oracle Food Service Tech Stage

The slidedeck presentation is now available on slideshare. View now.

The recent online ordering boom gave foodservice operators an opportunity to bring new technology to their business and allowed these brands to reach their guests in new ways. Loyalty programs became a vital part of the brand-to-guest communication and offered a way for these guests to become more loyal customers. New methods of food delivery and pickup have also added to the considerations, alternatives and opportunities. Join our speaker in discussing how online ordering and loyalty programs not only increase sales and consumer engagement, but how they can bolster your business in ways you may never have expected.

Food Service Technology Pavilion developed in partnership with:

Monday
January 17
1:00 pm1:20 pm
Expo, Level 1, Oracle Food Service Tech Stage
Data security has long been a hot topic in foodservice, but with all the new data becoming available to operators, data analytics is once again a key application and focus as the two had to go hand in hand with one another. Customer data is much more prevalent in the industry and acts as the gateway to your customers. Understanding who your customers are and what they want is key to creating loyal guests, but their data must be secured at all times. In this session, our speaker will delve into the ways in which we can both acquire and secure the data we receive on our customers.

Food Service Technology Pavilion developed in partnership with:

Monday
January 17
2:00 pm2:20 pm
Expo, Level 1, Oracle Food Service Tech Stage

The slide deck presentation is now available on slideshare. View now.

Join IBM Consulting at the NRF Food Tech Pavilion to get an overview of the transformation we have been driving in US Grocery clients. This session will focus on creating innovative grocery experiences, using AI to automate and increase efficiency, and optimizing digital spend across channels to help both retail and CPG businesses operate more efficiently.

Food Service Technology Pavilion developed in partnership with:

Tuesday
January 18
11:00 am11:20 am
Expo, Level 1, Oracle Food Service Tech Stage

The slide deck presentation is now available on slideshare. View now.

As consumer behaviors have shifted continually over the past 2 years, restaurants have had to adapt to serve the needs of their customers. Timely data intelligence has never been more important. Near will share how leading restaurant chains have used human movement data to inform marketing and operational decisions, ranging from audience targeting to vetting new store locations. Learn how data intelligence can position organizations to grow their customer base, build customer loyalty, and adapt to change.

Tuesday
January 18
12:00 pm12:20 pm
Expo, Level 1, Oracle Food Service Tech Stage

The slide deck presentation is now available on slideshare. View now.

The concept of ‘Farm to Fork’ and the supply chain has been in the spotlight for a while now, primarily because consumers want to know more than ever where their food is coming from. Today’s consumers are making dining decision based on a variety of information points far beyond traditional menu and ingredient transparency. These changing consumer dynamics are directly impacting how hospitality organizations are managing their supply chains. Our speaker will share real-life examples of how supply chain volatility is impacting operators and consumers and strategies being used to turn this challenge into an opportunity.