Trends and Research/Future

Sunday
January 14
10:30 am11:00 am
Javits North, Level 4, Elastic Path Stage

Punch your ticket for a guided tour of the latest new stores to open in New York courtesy of Accenture. You can expect a visual treasure trove of new and reimagined customer journeys, and insights on what today’s shoppers look for – and expect, from retail stores.

Sunday
January 14
11:20 am11:50 am
Javits North, Level 4, Firework Stage

Retailers are entering a new phase of technological innovation — with artificial intelligence and machine learning at its core. AI has emerged as the most effective way for retailers to turn data into value. In this session learn how Walmart is using AI to drive growth and competitive advantage across the business.

Sunday
January 14
12:10 pm12:40 pm
Javits North, Level 4, Firework Stage

Having responded with innovation and agility to the headwinds of the last three years, how will North American grocers deal with the continued fallout, now exacerbated by inflation and geopolitical uncertainty? Will the current dynamics that have seen a squeeze on growth capital, a surge in private label, higher slotting fees, and stagnant labor growth, have a long-term impact. And how will grocers respond?

Monday
January 15
10:30 am11:00 am
Javits North, Level 4, Elastic Path Stage

There was a time not too long ago when, if you wanted something, you went to a store. You pretty much had to. Now, after the Supernova explosion of methods to buy merchandise that make shopping easier and more convenient, you may find yourself asking, what’s the value of having physical stores? Retailers that struggle the most keeping up with modern changes also seem to be having the most trouble with this question. Given the current plethora of easy ways to get goods to your doorstep fast, falling behind is certainly understandable but unquestionably risky.

Monday
January 15
11:20 am11:50 am
Javits North, Level 4, Rithum Stage
Many retailers are making big strides in seamless commerce strategies and capabilities, as they seek to differentiate and become the future leaders of retail.  The key is advancing omnichannel capabilities to meet the needs of evolving customer journeys while seeking to deliver profitable and sustainable experiences.  Leveraging extensive primary research and retail C-level interviews, we will take a closer look at the shift from channel specific to customer-centric economics and the role of the store in augmenting customer lifetime value.
Monday
January 15
11:20 am11:50 am
Javits North, Level 4, Elastic Path Stage
Will inflation continue to decline? Will the economy continue to grow?  Will the job market remain tight? Will fraught relations between China and the US lead to major supply chain changes? And what will it all mean for consumers and retailers? Join Ira Kalish as he navigates the headwinds and tailwinds facing retail businesses. 
Monday
January 15
12:10 pm12:40 pm
Javits North, Level 4, Elastic Path Stage
The analogue world is behind us. Only advanced tech can solve the retail challenges and turn the tide on stagnating productivity. Discover what impacts this will have on physical retail, e-commerce and sustainability, as well as consumer’s shopping behaviors. This session with futurist and trends expert, Kate Ancketill, will posit optimism for the tech-enabled future.
Tuesday
January 16
10:30 am11:00 am
Javits North, Level 4, Rithum Stage

Shifting spending patterns and global events are causing consumers to reprioritize their lives – from how they shop to how they experience life. Customers expect more than ever from brands, and brands need more ways to attract them. We’ll discuss how to help future proof connections to shoppers that have long lasting implications.

Tuesday
January 16
11:20 am11:50 am
Javits North, Level 4, Elastic Path Stage
In this session we will identify strategies to future-proof retail businesses, examining the global drivers that are shaping macroeconomic and business landscapes, as well as exploring the forces that will influence society, technology, the environment, politics, industry and creativity.
Tuesday
January 16
12:10 pm12:40 pm
Javits North, Level 4, Firework Stage
Learn what drives brand influence and see which retailers from countries right across the world have the most influence as we reveal the 2024 retail top lists. David Roth, CEO of The Store WPP, will show how brand influence helps convince consumers to buy from a brand, stay loyal to it and potentially pay a premium for it – all vital, particularly now, when consumers are scrutinizing what they spend like never before. Brand Influence leads to changes in the way consumers behave, which supercharges the business's bottom line.
Tuesday
January 16
12:10 pm12:40 pm
Javits North, Level 4, Rithum Stage
In this session, Vogue Business Head of Advisory Anusha Couttigane will share insights from the latest Vogue Business Index, a bi-annual study of the top 60 global luxury brands, driven by consumer research across 11 markets. Luxury remains extremely resilient, in spite of prevailing economic challenges, but some territories present specific social, economic and cultural trends that directly impact both consumer attitudes and behavior. This presentation will look at how these key shifts are manifesting across global markets.