Supply Chain / Operations

Sunday
January 16
11:15 am11:45 am
In this session Victoria’s Secret and Movado Watches will share their experiences of building successful direct to consumer global ecommerce channels. They will share details of the strategy behind their direct-to-consumer operations and the lessons learned as they have developed their businesses in high-growth markets.  ESW will share data on the fastest-growing DTC markets and provide insight into consumer behavior dynamics in these markets. 
Monday
January 17
10:30 am11:00 am
More details on this session coming soon!
Monday
January 17
11:15 am11:45 am
The quest for the growth of sustainable products is real, but changing customer behavior is hard. Can niche friendly retailers and suppliers steal market share from industry stalwarts?  
Monday
January 17
12:00 pm12:30 pm
The recent surge in adopting more sustainable practices is no longer a trend, but an inevitable shift that brands need to begin implementing within their businesses. Embracing the circular economy may help businesses rethink and redesign ways in which they can keep current products and materials in use, eliminating waste. It is important for brands to think about all stages of their supply chain, from the design of their products to distribution and beyond.
Monday
January 17
2:45 pm3:15 pm
A new dimension between the store and the customer is growing at an accelerated rate. Third party retail services such as Instacart and Shipt, proprietary models, and technology providers are set to offer a multitude of choices for major omni-commerce retailers--and customers alike. While the delivery model was primarily built on efficiency and to some extent on-demand retail, others are using it as a means of personalization, consumer connection and an entry into a digital-first approach.
Monday
January 17
2:45 pm3:15 pm
More details on this session coming soon!
Tuesday
January 18
10:30 am11:00 am

A leading global research and leadership firm envisions a future where autonomous vehicles and drones will deliver about 80 percent of all items. If you're wondering who's driving future deliveries or if emerging technologies will fly, join these next gen thinkers for an eye-opening dialogue on the direction last mile is headed. 

Tuesday
January 18
11:15 am11:45 am

The pivot to e-commerce sparked by the pandemic accelerated sales: it also brought an ugly reoccurring issue to the forefront: the proliferation of gray-market goods.  In 2020, Customs Border Protection seized "26,503 shipments containing goods that violated intellectual property rights. The total estimated value of the seized goods, had they been genuine, was nearly $1.3 billion." Why are gray market goods the bane of brands and retailers? Customer distrust, the erosion of brand identity and integrity, and the loss of sales and margins - are just a few negative effects.

Tuesday
January 18
2:00 pm2:30 pm

The final mile experience is converging, and the latest entrant is the Big and Bulky. Learn how leading manufacturers are leveraging the online delivery experience to differentiate and build the customer experience, increase order volume, while reducing costs.