Platforms

Sunday
January 16
10:30 am11:00 am
Javits North, Level 4, Room 406, Riskified Stage

It is estimated that the Chinese should account for 50% of worldwide luxury purchases by 2025. Luxury brands are seizing the opportunity to tap into this market. In this session, Hilary Milnes from Vogue Business will talk with Rodrigo Bazan, CEO of pioneering fashion brand Thom Browne and Christina Fontana of Alibaba, sharing insight into how they are partnering to design unforgettable and elevated luxury shopping experiences.

Sunday
January 16
11:15 am11:45 am
Javits North, Level 4, Room 406, Riskified Stage

Victoria’s Secretshows how controlling their own data has enabled them to better understand and serve customers globally. In this session Brendan Witcher, Principal Analyst at Forrester talks to Ish Patel, Chief Digital Officer, Victoria's Secret and Patrick Bousquet-Chavanne, CEO Americas, esw, about the imperatives driving brands to take a DTC global approach.
The session will explore how to break through the complexity of delivering great, consistent customer experiences internationally, from demand generation to customer retention, and every step between – merchandising, localization, checkout, payments, delivery and returns, to ensure that the beautiful brand promise made up front is delivered efficiently and authentically, regardless of where the shopper is located around the world.

Sunday
January 16
12:00 pm12:30 pm
Javits North, Level 4, Room 404, StarWind Stage

Please note: Members of the media may take notes but may not record audio or video in this session.

Shopper preferences are constantly evolving - from expectations around shopping and fulfillment to personalization and DE&I initiatives. Join Kantar's Rachel Dalton and The Walt Disney Company's Stephanie Young as they explore the opportunities to better engage shoppers and drive loyalty globally through elevated experiences, story-driven moments and new platforms and ecosystems.

Sunday
January 16
2:45 pm3:15 pm
Javits North, Level 4, Room 409, Twilio Stage
The slidedeck presentation is now available on slideshare. View now. 

Well-known business ecosystems like Alibaba have transformed the Chinese retail landscape. Integrating physical and digital retailing, payments, financial services, marketplaces, media and entertainment, these tightly connected technology platforms are spawning new retail business models that are built on expansive consumer insights. In addition, emerging ecosystems, like Mercado Libre, promise to reshape retail businesses amid competition among established and new platforms.

Sunday
January 16
2:45 pm3:15 pm
Javits North, Level 4, Room 406, Riskified Stage
The future of supply chain and sustainability has its roots in on-demand manufacturing. Early forays into the space have allowed brands to reduce product inventory, sharpen their agility to meet consumers ever- shifting desires, deliver product in as little as two weeks and work toward eliminating the need for markdowns. Join us as two on-demand pioneers discuss how they're capitalizing on this trend and how it could scale in the years ahead.
Monday
January 17
10:30 am11:00 am
Javits North, Level 4, Room 406, Riskified Stage
The slidedeck presentation is now available on slideshare. View now.

Five to ten years of online growth in only months, evolving supply chain challenges, and new unprecedented headwinds such as labor shortages - the COVID-19 pandemic has fundamentally changed the grocery landscape. During this session, Sajal Kohli, Global Lead for McKinsey’s Retail and Consumer Packaged Goods Practice, will identify trends in the grocery space and opportunities for grocers to win a higher share of stomach and compete effectively in the future.

Monday
January 17
12:00 pm12:30 pm
Javits North, Level 4, Room 404, StarWind Stage
The slide deck presentation is now available on slideshare. View now

Let's cut through the hype and dive deep into how the Metaverse will change the way people shop, live and communicate. WGSN has been tracking this third space since 2018 and will give critical analysis on how to drive conversions, embed brand awareness and explore how retailers can navigate these new digital waters.
Monday
January 17
4:30 pm5:00 pm
Javits North, Level 5, SAP Theatre
A longstanding and successful retail veteran, Lowe’s chairman and CEO Marvin Ellison will discuss how the home improvement retailer continues to accelerate its business transformation, with focus on executing the company’s “Total Home” strategy. In this fireside chat, Marvin will provide insights on Lowe's deepening connections with associates, consumers, and communities through its 100 Hometowns initiative and the company's ongoing support of diverse small businesses. Hear how the home improvement retailer has leveraged the momentum from consumers' reconnection to their homes to provide best-in-class customer engagement, enhance its omnichannel offerings and increase market share in a highly fragmented home improvement market.
Tuesday
January 18
8:45 am9:15 am
Javits North, Level 5, SAP Theatre
Nordstrom has focused on providing customers with unparalleled service and personalized shopping experiences for 120 years. To translate its heritage of excellence in service to a digital world, the retailer remains focused on leveraging physical and digital assets to create a truly seamless and interconnected experience wherever and however customers choose to shop. Nordstrom’s digital-first approach to merchandising enables its merchants to leverage customer insights to ensure the company is deploying the right product to the right place at the right time. Through this agile approach, the fashion retailer is able to blend its deep relationships with data-driven insights to offer a product selection that resonates with customers and sparks a sense of discovery.
Tuesday
January 18
11:15 am11:45 am
Javits North, Level 4, Room 406, Riskified Stage
The slide deck presentation is now available on slideshare. View now.

As the focus on Chinese shopping festivals like Singles Day and 618 continues to intensify, how can international brands develop strategies around these local milestones to capitalize on their potential? In this session, Harlan Bratcher from JD.com will be joined by Nick Woodhouse from Authentic Brands Group to discuss the planning involved in creating successful festival campaigns.