Foodservice innovation: Opportunities in retailTechnology is revolutionizing the foodservice experience within the retail sector, from AI-powered ordering systems and automation to advanced kitchen tools and data-driven insights. Operators are leveraging digital solutions to improve efficiency, personalize customer experiences, and stay ahead in an increasingly competitive market. In this session, our speakers will explore how traditionally foodservice-focused innovations are transforming operations and driving growth across industries and verticals. Join us to learn how technology is unlocking new opportunities for innovation and success in the evolving retail landscape.
Powering next-gen commerce through payments and checkout dataThis session will explore how payments and checkout data can be harnessed to generate strategic insights, streamline operations, and enhance customer experiences. By examining key use cases and emerging trends, it will highlight the role of data in driving growth and shaping the future of digital commerce.
From appetites to insights - How AI is mapping the entire customer journeyUnderstanding customer behavior is the key to success in today's retail and food service landscape. Join us as we discuss AI’s ability to decode the in-store customer journey, anticipate customer needs, improve loyalty, and gain valuable market intelligence utilizing first-party and emerging datasets.
Transforming errands into experiences: How retailers are modernizing with foodserviceRetail isn’t just retail anymore. Customer expectations are evolving, with demands for more variety, more convenience, and more surprise and delight moments pushing the industry in exciting new directions. While this change presents big opportunities for retailers to expand, it also raises the question: How do you adapt to changing service models and introduce hybrid offerings without adding massive complexity? Join Omri Traub, General Manager of Toast Retail, and Sean Crotty, owner and founder of Kelly’s Market, for a conversation on foodservice in retail and how a unified technology platform helped Sean and his team transform their business from corner grocery to community hub, complete with grab-n-go food, a wine bar, and live entertainment.
Food safety guaranteed: Unveiling the technology solution for FSMA204 and beyondThink Food Safety and Traceability compliance is complicated? It is only going to get more complex as product recalls increase, supplier data is challenged, and store execution challenges persist. Think one solution cannot solve for the total challenge? Think Again.
Lauren Kennedy, VP of Customer Success at Upshop, and Derek Hannum, Chief Customer Officer at Respositrak, will reveal the details behind the biggest global partnership in Food Safety. Come prepared to Ask Us Anything.
Jack in the Box's vision for the restaurant of the futureSelf-serve kiosks, personalized loyalty programs, digital menu boards, robotic fry stations: Jack in the Box is redefining employee efficiency and customer engagement in the quick-service restaurant industry.
Join CTO Doug Cook as he shares how the company’s bold vision for shaping a smarter, more customer-centric QSR experience, and hear how Comcast Business is helping power this transformation.
