The Convert suite empowers retailers to ease consumer uncertainty around the delivery process, reduce cart
abandonment, and provide shoppers with a faster and more confident decision-making experience to boost revenues.
abandonment, and provide shoppers with a faster and more confident decision-making experience to boost revenues.
parcelLab Promise, part of the Convert suite, displays a predictive delivery date on product detail and checkout pages to increase conversion. Powered by a machine learning algorithm, Promise can be configured to consider several delivery impact factors, and continually updates predictions based on past performance and real-world patterns across e-tailers and carriers. Together with our Track & Communicate product, Promise can be extended into the post-purchase experience with hyper-relevant updates and personalized content linked to customer promise attainment.