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Social Media Management


Booth # 541


Turbocharge your customer interactions on social media channels and instant messaging apps
with Alcméon's hybrid platform :

With its embedded bot builder and seamless human handover, Alcméon helps premium retailers maximize ROI and enhance end-to-end customer experience out of social and instant messaging conversations 24/7.



Big data-driven, AI-powered, and built from the ground up by marketers for marketers, Resulticks is a cloud-based marketing automation platform designed to deliver top-line growth.

With its unified customer view, omnichannel reach—online and off, comprehensive campaign orchestration, proprietary Smart Link technology, and advanced analytics, Resulticks empowers you to take your audiences on seamless, individualized, real-time journeys from first awareness to conversion to brand loyalty and beyond.


Booth # 3301


TokyWoky is the first solution that helps brands and retailers build a customer community on their websites. The community answers shoppers’ questions and creates content to continuously drive sales and improve customer experience.

According to the ECHO research center, online retailers lose between 12-15% of online sales because shoppers can’t find the help or the content they need on site.