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Customer Service

HappyOrNot Ltd

Booth # 2731

2731

Come by HappyOrNot booth #2731 for great swag & see a Demo!

HappyOrNot is the leading solution for collecting high-volume feedback that is easy for your customers. We then transform your customer feedback into intelligent data analytics that is reliable, actionable and measurable for your business. Our system helps you measure all core experience points to discover where your business performance fluctuates and it tracks the impact of your corrective actions. Taking only secons, customers are able to rate their experience by selecting 1 of 4 Smiley buttons (very happy, happy, sad, very sad) to represent their satisfaction level.

Keytree In-store Technology (KIT)

Booth # 3430

3430

The next generation in-store experience
By empowering the store associate KIT drives sales through four key features and functions – Clienteling, Assisted Selling, Store Operations and Store Dashboard. KIT puts the retail store at the heart of the customer journey, creating a connected store which enhances the retail experience. KIT is designed to leverage existing technologies to optimise customer engagement. Extensive configuration and flexibility means KIT is scalable and easily implemented.

Parcel Pending

Booth # 1130

1130

Supercharge your BOPIS process with BOPIL™
Parcel Pending is a leading provider of buy online, pick up in locker (BOPIL) designed to simplify the BOPIS and BORIS processes. The way it works is simple.

PFS / LiveArea

Booths 5039,4541

4541

PFSweb, Inc. is a global commerce provider creating seamless digital experiences by marrying LiveArea professional services and PFS operations.  Across these two key business units, we focus on smooth operations and intelligent technologies to drive conversions, empower brands, and deliver outstanding customer experiences.  Major B2B & DTC brands turn to PFSweb to optimize customer experiences and enhance traditional and online business channels, creating Commerce Without Compromise.

Theatro

Booth # 1517

1517

Theatro, based in Dallas Texas, brings the advantages of IoT, wearablesand new workforce-optimized apps together in a SaaS offering to provide companies in gaming, hospitality, retail, and manufacturing with a new breed of mobile solutions for hourly employees.