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Customer Insights and Analytics

Accuvia Software Group

Booth # 662


“How do we engage with our customers?”

This is the fundamental question that successful retailers need to ask themselves each and every day. If you don’t yet have an answer to this question or are not satisfied with your answer, stop by to hear how other successful retailers are doing it.

Engaging with your customers is more than sending them an email or text. It is knowing your customers and understanding their preferences. Learn how our integrated suite of solutions can help you better identify, understand and engage with your customers.


Booth # 1727


AnyVision is the world’s leading developer of face, body and object recognition platforms. Our solutions are built to function on any sensor, with any resolution and are proven to operate in real-time and real-world scenarios. AnyVision brings together the best and brightest minds in AI, deep learning and computer vision to create a safer and better tomorrow.  


Booth # 7123


At ARGO Augmented Reality Inc. we develop innovative solutions for Retailers to provide consumers with engaging printed materials (brochures, catalogs, business cards, etc.) augmented with immersive and actionable digital content, which result in greater engagement, higher conversion rates and improved ROI.


Booth # 7029


ARpalus is helping CPG and retailers to execute better their in-store operations by improving employee productivity and data collaboration across the organization using AI-powered Computer vision and Augmented Reality 

Axis Communications

Booth # 3247


Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems. Axis has more than 3,000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions. Axis was founded in 1984 and has its headquarters in Lund, Sweden.

Badger Technologies

Booths 6045,7045


Badger Technologies provides actionable data and analytics for retail operations through automation solutions that includes a fully autonomous robot to address out-of-stock, planogram compliance, price integrity and other operational inefficiencies. Actionable data and business analytics translates into improved store execution, lower operational costs and higher profits. Badger Technologies offers complete end-to-end solutions, from robot and software to store integration, maintenance and analytics.


Badger Technologies provides actionable data and analytics for retail operations through automation solutions that includes a fully autonomous robot to address out-of-stock, planogram compliance, price integrity and other operational inefficiencies. Actionable data and business analytics translates into improved store execution, lower operational costs and higher profits. Badger Technologies offers complete end-to-end solutions, from robot and software to store integration, maintenance and analytics.

Booth # 1145

1145 provide solutions for the retail industry to improve physical stores operations with AI and computer vision.  We offer turnkey solutions that provide real-time data about out of shelve situation, planogram compliance, heat maps, price product compliance, merchandising, team performance... We bring a fast ROI by being affordable, with a large functional coverage, from supply chain to checkout. Our solution is quickly integrable in an IS landscape nevertheless it can be operated in full autonomy.

Big Mouth Survey

Booth # 365


Big Mouth Survey mission is to change the way companies collect & use survey data. Big Mouth Survey will collect critical feedback directly from consumers. BMS will provide you with an in-depth view of your customers’ experiences in real-time, while offering A.I. driven pain point solutions.


Booth # 6042


C2RO is a high-tech software start-up, based in Montreal and founded by Dr. Soodeh Farokhi in 2016. It has developed a proprietary global machine vision AI platform that offers enterprise SaaS solution. The company’s main product, C2RO Perceive, the Google Analytics for physical spaces, is enabling the digital transformation of the physical retail, shopping malls, smart city and enterprise market.


Booth # 6019


A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy, to customer experience to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people.


Booth # 7118


CEMOSoft LLC’s vision for retailers is simple: "Bring Customers Back to Store". We introduce two platforms “CEM” and O’Kiosk” at NRF ‘The Big Show’. 

CEMOSoft addresses the needs of CXO:

Cloud4Wi Inc.

Booth # 865


Cloud4Wi helps retailers supercharge the customer experience.

With Cloud4Wi, retailers can easily collect, understand and activate location-based customer insights, which help to predict shopping trends and behavior patterns. Empowered with this in-depth knowledge of who customers are and how they behave while in the store, retailers can build a real 360-degree customer profile and boost customer engagement rates, by reaching out to the right customers, at exactly the right place and time — and through the right channel.

Cooler Screens

Booth # 4501


At Cooler Screens we’re transforming cooler surfaces into IoT enabled screens that deliver new marketing opportunities and smart merchandising for the ultimate shopper experience.  And in doing so, we are creating the world’s first and largest in-store digital media and merchandising platform.


Booth # 1145


DXC Technology

Booth # 4501


DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy our enterprise technology stack to deliver new levels of performance, competitiveness and customer experiences. Learn more about the DXC story and our focus on people, customers and operational execution at

Extreme Networks

Booth # 853


Extreme Networks the industry's first cloud-driven, end-to-end enterprise networking company. Our best-of-breed technology solutions, from the wireless and IoT edge to the data center, are flexible, agile, and secure to accelerate the digital transformation of our customers and provide them with the fastest path to the autonomous enterprise.

Focus Technologies

Booth # 453


Focus automatically collects sales and footfall data and applies facial recognition and Wi-Fi analytics technologies to provide recommendations to shopping malls & retail chains on increasing revenues. 

Please check how it works in 1-minute video

Forrester Research Inc.

Booth # 1103


FeedbackNow by Forrester is the worldwide leader for real-time customer feedback solutions to reach service level excellence – daily. FeedbackNow offers the innovative solution paired with extensive experience to create 100% real-time transparency across all your instore and online touch points. Not only can our solution be deployed at any customer touch point but it is specifically tailored for each to achieve maximum customer response rates.

HELLA Aglaia Mobile Vision GmbH

Booth # 658


HELLA Aglaia Mobile Vision GmbH is a full subsidiary of HELLA GmbH & Co. KGaA and is one of the leading global developers of intelligent visual sensor systems. The result of many years of experience, our expertise in mono- and stereo-camera systems, image processing and software programming makes possible the development of innovative industrial solutions and highly effective products for driver-assistance systems, electromobility and people counting.


Booth # 3940


Inovretail is partnering with top retail brands to help them achieve their performance ambitions and drive sustainable development by empowering retail store staff. We are embracing the power of AI on wearable devices to boost sales performance, through real-time individual targets, customer insights and automated help request notification, allowing sales staff to react in real-time to the customer needs, providing seamless store experience to drive excellent customer engagement.

Kepler Analytics

Booth # 335


  Kepler Analyitcs is a Sales Optimisation system for bricks-and-mortar retailers that helps create staff-level accountability & encourages improved productivity across the entire store operations team.


Booth # 1146


LiveShopper is a crowdsourcing and geo-fenced mobile app plug-in for collecting actionable consumer and operational insights.  Our technology is designed to give our clients the ability to plug directly into their exisitng mobile app.  LiveShopper allows for actionable results through data collection that is important to tracking customer satisfaction and overall store/brand performance.

Looker Data Sciences Inc.

Booth # 1530


Looker is a modern Platform for Data that offers data analytics and business insights to every department at scale, and easily integrates into applications to deliver data directly into the decision-making process. Over 1,800 industry-leading and innovative companies such as Sony, Amazon, The Economist, IBM, Etsy, Lyft and Kickstarter have trusted Looker to power their data-driven cultures. The company is headquartered in Santa Cruz, California, with offices in San Francisco, New York, Chicago, Boulder, London, Tokyo and Dublin, Ireland. For more information visit

Mist Systems

Booth # 3982


Mist Systems, a Juniper Company

We built the first AI-driven Wireless LAN (WLAN), which makes Wi-Fi predictable, reliable, and measurable and enables scalable indoor location services like wayfinding, proximity messaging and asset visibility.


Booth # 5765


MTI is a global leader in retail merchandising technology and services with over 40 years expertise. A pioneer of modern display technologies, we never stop innovating. Our newest solutions, including the revolutionary MTI Connect® IoT platform with real-time insights, are changing the way retail operates. We connect customers, connect employees and connect the retail world.

NCR Corporation

Booth # 4619


NCR is a leading software- and services-led enterprise provider that makes it easy for retailer to meet their customers wherever they are. Leading with digital, we connect the entire store, giving shoppers what they want: faster checkout. Options.


Booth # 7060


Observa's AI as a Service platform offers physical retailers analytics similar to the online channel using photos taken by people and machines.


Booth # 255


Our smiley feedback pods deliver masses of real-time intelligence, leading to happier customers and more productive employees.

Organizations right across the spectrum, from small local stores to global blue-chips, rely on our solution to replace their performance assumptions with solid data.

Come and have a chat on stand 255 to learn more. We can't wait to meet you!

Booth # 7004

7004 is the first AI-powered Spatial Intelligence platform that uses anonymous location data to derive actionable business insights in real-time, fueling results for operations and marketing.

Preciate Ltd.

Booth # 7101


Preciate merges on-line and in-store shopping into a seamless and personalized experience. 

Our technology enables brands and retailers to implement next-generation loyalty programs based upon personalization analytics and the most advanced system for facial recognition.

Prodco Analytics Inc.

Booth # 5646


Prodco Retail Analytics delivers a comprehensive analysis platform that highlights where opportunities for improvement exist and helps your stores reach their real performance potential. 

Our retail performance solution delivers a deeper understanding of shopper behavior with real-time analytics at all levels of the operations and marketing team. 


Booth # 7014


By re-inventing classic anti-theft tags, rapitag provides a secure, mobile based self-checkout solution to offer a fully customized and customer-centric shopping experience. Our vision is to turn 15bn+ anti-theft tags in retail into connected IoT devices to offer a fully customized and customercentric shopping experience!

Retail Reload Inc

Booth # 5865


For Retail Reload it’s a new era of RFID focused on a SaaS software solution that drives omnichannel success to provide captivating experiences for the connected consumer.

We are hardware agnostic and 100% focused on business solutions that deliver value day after day. We will use your existing hardware or provide end-to-end solutions through our strategic partner network to deliver more with less investment than traditional RFID providers.


Booth # 244


RetailGIS helps our clients increase sales, reduce operational costs and drive productivity of high value retail space by providing actionable solutions to a number of issues common across all retail channels including macro space productivity, in-store execution, inventory management, plan-o-gram management, issue management, fixture & signage management and store communication.  Our state-of-the-art technology supports key initiatives required for our clients to compete in today’s ultra competitive environment including buy online pickup instore (BOPIS), consumer product location, AI driv


Booth # 1645


Salesfloor is a mobile platform designed for store associates to provide seamless, personalized customer experiences through clienteling, assisted selling, and mobile checkout. Salesfloor provides associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates and receive relevant communications through their preferred channel. 

Sensormatic Solutions

Booth # 5401


Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic, and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future.

Shekel Brainweigh Ltd.

Booth # 5880


Shekel Brainweigh Retail Innovation Division is leading the way to the Autonomous Store with groundbreaking Product Aware Technology. Our mission is to develop and seamlessly deploy state-of-the-art IoT weighing sensors and AI technologies to transform on-shelf events into valuable retail insights. As a result, we deliver highly accurate and cost effective products such as, Smart Shelves, Autonomous Vending Machines and Micro-Markets.


Booth # 1145


Leader of recommendation based on intended use, soyooz reveals your customers’ needs and offers them an ultra-personalized selection. Soyooz reinvents the purchasing journey thanks to AI and a very innovative methodological approach. In others words, we recreate the role of a saleperson for our clients (Leclerc, Darty, Carrefour, BNP Paribas...)

Customers are often lost facing technical and limitless offers. Make a choice is quite impossible when you're not an expert.

How soyooz works:


Booth # 1713


stockinstore's "find in store" solution delivers better customer experiences and measurably connects online and physical stores giving retailers unique real-time reporting into customer demand across their store network allowing them to sell more in-store and online.

Why people choose stockinstore:

Symphony RetailAI

Booths 5273,4501


Symphony RetailAI provides the leading AI-enabled retail platform with customer-centric solutions that deliver profitable growth.  Our innovations span the retail value chain, providing customer-centric insights, integrated category planning, agile merchandising, promotion optimization, personalized marketing, fresh and ce


Symphony RetailAI provides the leading AI-enabled retail platform with customer-centric solutions that deliver profitable growth.  Our innovations span the retail value chain, providing customer-centric insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, and dem


Booth # 6149


Tableau helps people and organizations become more data-driven as the trusted leader in analytics. The Tableau platform provides the breadth and depth of capabilities to serve the needs of even the largest global enterprises in a seamless, integrated experience.  Tableau is designed to fit, not dictate your data strategy, and adapts to your environment with unmatched flexibility and choice, while meeting the toughest governance and security requirements.

TruRating inc.

Booth # 1362


TruRating is the world’s only multi-channel feedback solution that gives customers a say as they pay. A simple integration into a merchant’s existing payment hardware is all it takes for TruRating to enable the retailer to ask each customer one question during checkout. 


Booth # 7017


WalkOut is replacing manual barcode scanning with on-cart vision-based autonomous checkout.

Their advanced vision algorithms instantly identify every item inserted/removed from a cart or basket in real-time.

The solution is cost-effective, easy to integrate and easy to scale - perfect for existing stores.

Xovis AG

Booth # 453


Swiss-based Xovis is a specialist when it comes to people flow measurement technology. Its 3D sensors are unique on the market and are developed and manufactured in-house. The ceiling mounting puts them in the best position for an unhindered view of people flow.