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Customer Insights and Analytics

Accuvia Software Group

Booth # 662

662

“How do we engage with our customers?”

This is the fundamental question that successful retailers need to ask themselves each and every day. If you don’t yet have an answer to this question or are not satisfied with your answer, stop by to hear how other successful retailers are doing it.

Engaging with your customers is more than sending them an email or text. It is knowing your customers and understanding their preferences. Learn how our integrated suite of solutions can help you better identify, understand and engage with your customers.

AnyVision

Booth # 1727

1727

AnyVision is the world’s leading developer of face, body and object recognition platforms. Our solutions are built to function on any sensor, with any resolution and are proven to operate in real-time and real-world scenarios. AnyVision brings together the best and brightest minds in AI, deep learning and computer vision to create a safer and better tomorrow.  

ARpalus

Booth # 7029

7029

ARpalus is helping CPG and retailers to execute better their in-store operations by improving employee productivity and data collaboration across the organization using AI-powered Computer vision and Augmented Reality 

Axis Communications

Booth # 3247

3247

Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems. Axis has more than 3,000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions. Axis was founded in 1984 and has its headquarters in Lund, Sweden.

Badger Technologies

Booths 6045,7045

6045

Badger Technologies provides actionable data and analytics for retail operations through automation solutions that includes a fully autonomous robot to address out-of-stock, planogram compliance, price integrity and other operational inefficiencies. Actionable data and business analytics translates into improved store execution, lower operational costs and higher profits. Badger Technologies offers complete end-to-end solutions, from robot and software to store integration, maintenance and analytics.

7045

Badger Technologies provides actionable data and analytics for retail operations through automation solutions that includes a fully autonomous robot to address out-of-stock, planogram compliance, price integrity and other operational inefficiencies. Actionable data and business analytics translates into improved store execution, lower operational costs and higher profits. Badger Technologies offers complete end-to-end solutions, from robot and software to store integration, maintenance and analytics.

Belive.ai

Booth # 1145

1145

Belive.ai provide solutions for the retail industry to improve physical stores operations with AI and computer vision.  We offer turnkey solutions that provide real-time data about out of shelve situation, planogram compliance, heat maps, price product compliance, merchandising, team performance... We bring a fast ROI by being affordable, with a large functional coverage, from supply chain to checkout. Our solution is quickly integrable in an IS landscape nevertheless it can be operated in full autonomy.

C2RO

Booth # 6042

6042

C2RO is a high-tech software start-up, based in Montreal and founded by Dr. Soodeh Farokhi in 2016. It has developed a proprietary global machine vision AI platform that offers enterprise SaaS solution. The company’s main product, C2RO Perceive, the Google Analytics for physical spaces, is enabling the digital transformation of the physical retail, shopping malls, smart city and enterprise market.

Capgemini

Booth # 6019

6019

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy, to customer experience to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people.

CEMOSoft

Booth # 7118

7118

CEMOSoft LLC’s vision for retailers is simple: "Bring Customers Back to Store". We introduce two platforms “CEM” and O’Kiosk” at NRF ‘The Big Show’. 

CEMOSoft addresses the needs of CXO:

Cloud4Wi Inc.

Booth # 865

865

Cloud4Wi helps retailers supercharge the customer experience.

With Cloud4Wi, retailers can easily collect, understand and activate location-based customer insights, which help to predict shopping trends and behavior patterns. Empowered with this in-depth knowledge of who customers are and how they behave while in the store, retailers can build a real 360-degree customer profile and boost customer engagement rates, by reaching out to the right customers, at exactly the right place and time — and through the right channel.

Focus Technologies

Booth # 453

453

Focus automatically collects sales and footfall data and applies facial recognition and Wi-Fi analytics technologies to provide recommendations to shopping malls & retail chains on increasing revenues. 

Please check how it works in 1-minute video

Forrester Research Inc.

Booth # 1103

1103

FeedbackNow by Forrester is the worldwide leader for real-time customer feedback solutions to reach service level excellence – daily. FeedbackNow offers the innovative solution paired with extensive experience to create 100% real-time transparency across all your instore and online touch points. Not only can our solution be deployed at any customer touch point but it is specifically tailored for each to achieve maximum customer response rates.

HELLA Aglaia Mobile Vision GmbH

Booth # 658

658

HELLA Aglaia Mobile Vision GmbH is a full subsidiary of HELLA GmbH & Co. KGaA and is one of the leading global developers of intelligent visual sensor systems. The result of many years of experience, our expertise in mono- and stereo-camera systems, image processing and software programming makes possible the development of innovative industrial solutions and highly effective products for driver-assistance systems, electromobility and people counting.

Kepler Analytics

Booth # 335

335

  Kepler Analyitcs is a Sales Optimisation system for bricks-and-mortar retailers that helps create staff-level accountability & encourages improved productivity across the entire store operations team.

LiveShopper

Booth # 1146

1146

LiveShopper is a "next generation" store operations and consumer insights technology.  Our app-based platform can be used independently, or it can directly plug into your existing company mobile app to crowdsource real customers in real time to gather data that is important to your brand.  As the client, you would control the questions being answered by the customers plus the reward being delivered to them for their response.  By using the plug-in option, you would then be able to connect LiveShopper to your existing customer loyalty/rewards program and deliver loyalty points as an incentiv

Looker Data Sciences Inc.

Booth # 1530

1530

Looker is a modern Platform for Data that offers data analytics and business insights to every department at scale, and easily integrates into applications to deliver data directly into the decision-making process. Over 1,800 industry-leading and innovative companies such as Sony, Amazon, The Economist, IBM, Etsy, Lyft and Kickstarter have trusted Looker to power their data-driven cultures. The company is headquartered in Santa Cruz, California, with offices in San Francisco, New York, Chicago, Boulder, London, Tokyo and Dublin, Ireland. For more information visit looker.com.

Mist Systems

Booth # 3982

3982

Mist Systems, a Juniper Company

We built the first AI-driven Wireless LAN (WLAN), which makes Wi-Fi predictable, reliable, and measurable and enables scalable indoor location services like wayfinding, proximity messaging and asset visibility.

MTI

Booth # 5765

5765

MTI is a global leader in retail merchandising technology and services with over 40 years expertise. A pioneer of modern display technologies, we never stop innovating. Our newest solutions, including the revolutionary MTI Connect™ IoT platform with real-time insights, are changing the way retail operates. We connect customers, connect employees and connect the retail world.

Observa

Booth # 7060

7060

Observa's AI as a Service platform offers physical retailers analytics similar to the online channel using photos taken by people and machines.

OMBEA Ltd

Booth # 255

255

Our smiley feedback pods deliver masses of real-time intelligence, leading to happier customers and more productive employees.

Organizations right across the spectrum, from small local stores to global blue-chips, rely on our solution to replace their performance assumptions with solid data.

Come and have a chat on stand 255 to learn more. We can't wait to meet you!

Pathr.ai

Booth # 7004

7004

Pathr.ai is the first AI-powered Spatial Intelligence platform that uses anonymous location data to derive actionable business insights in real-time, fueling results for operations and marketing.

Preciate Ltd.

Booth # 7101

7101

Preciate merges on-line and in-store shopping into a seamless and personalized experience. 

Our technology enables brands and retailers to implement next-generation loyalty programs based upon personalization analytics and the most advanced system for facial recognition.

Prodco Analytics Inc.

Booth # 5646

5646

Prodco Retail Analytics delivers a comprehensive analysis platform that highlights where opportunities for improvement exist and helps your stores reach their real performance potential. 

Our retail performance solution delivers a deeper understanding of shopper behavior with real-time analytics at all levels of the operations and marketing team. 

Rapitag

Booth # 7014

7014

By re-inventing classic anti-theft tags, rapitag provides a secure, mobile based self-checkout solution to offer a fully customized and customer-centric shopping experience. Our vision is to turn 15bn+ anti-theft tags in retail into connected IoT devices to offer a fully customized and customercentric shopping experience!

Retail Reload Inc

Booth # 5865

5865

For Retail Reload it’s a new era of RFID focused on a SaaS software solution that drives omnichannel success to provide captivating experiences for the connected consumer.

We are hardware agnostic and 100% focused on business solutions that deliver value day after day. We will use your existing hardware or provide end-to-end solutions through our strategic partner network to deliver more with less investment than traditional RFID providers.

Salesfloor

Booth # 1645

1645

Salesfloor is a mobile platform designed for store associates to provide seamless, personalized customer experiences through clienteling, assisted selling, and mobile checkout. Salesfloor provides associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates and receive relevant communications through their preferred channel. 

Sensormatic Solutions

Booth # 5401

5401

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic, and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future.

Shekel Brainweigh Ltd.

Booth # 5880

5880

Shekel Brainweigh Retail Innovation Division is leading the way to the Autonomous Store with groundbreaking Product Aware Technology. Our mission is to develop and seamlessly deploy state-of-the-art IoT weighing sensors and AI technologies to transform on-shelf events into valuable retail insights. As a result, we deliver highly accurate and cost effective products such as, Smart Shelves, Autonomous Vending Machines and Micro-Markets.

Soyooz

Booth # 1145

1145

Leader of recommendation based on intended use, soyooz reveals your customers’ needs and offers them an ultra-personalized selection. Soyooz reinvents the purchasing journey thanks to AI and a very innovative methodological approach. In others words, we recreate the role of a saleperson for our clients (Leclerc, Darty, Carrefour, BNP Paribas...)

Customers are often lost facing technical and limitless offers. Make a choice is quite impossible when you're not an expert.

How soyooz works:

stockinstore

Booth # 1713

1713

stockinstore was launched in 2016 as a way for retailers to tell online shoppers which stores nearby have the item they’re looking for. Since its launch, this ground-breaking technology has continued to bridge the gap between online and in-store; and gives retailers valuable insights into customer demand for products across their store network.

Symphony RetailAI

Booths 5273,4501

5273

Symphony RetailAI provides the leading AI-enabled retail platform with customer-centric solutions that deliver profitable growth.  Our innovations span the retail value chain, providing customer-centric insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, and dem

4501

Symphony RetailAI provides the leading AI-enabled retail platform with customer-centric solutions that deliver profitable growth.  Our innovations span the retail value chain, providing customer-centric insights, agile merchandising, promotion optimization, personalized marketing, fresh and center store management, and dem

Tableau

Booth # 6149

6149

Tableau helps people and organizations become more data-driven as the trusted leader in analytics. The Tableau platform provides the breadth and depth of capabilities to serve the needs of even the largest global enterprises in a seamless, integrated experience.  Tableau is designed to fit, not dictate your data strategy, and adapts to your environment with unmatched flexibility and choice, while meeting the toughest governance and security requirements.

TruRating inc.

Booth # 1362

1362

TruRating is the world’s only multi-channel feedback solution that gives customers a say as they pay. A simple integration into a merchant’s existing payment hardware is all it takes for TruRating to enable the retailer to ask each customer one question during checkout. 

WalkOut

Booth # 7017

7017

WalkOut is replacing manual barcode scanning with on-cart vision-based autonomous checkout.

Their advanced vision algorithms instantly identify every item inserted/removed from a cart or basket in real-time.

The solution is cost-effective, easy to integrate and easy to scale - perfect for existing stores.

Xovis AG

Booth # 453

453

Swiss-based Xovis is a specialist when it comes to people flow measurement technology. Its 3D sensors are unique on the market and are developed and manufactured in-house. The ceiling mounting puts them in the best position for an unhindered view of people flow.