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Customer Insights and Analytics

Accuvia Software Group

Booth # 749

749

“How do we engage with our customers?”

This is the fundamental question that successful retailers need to ask themselves each and every day. If you don’t yet have an answer to this question or are not satisfied with your answer, stop by to hear how other successful retailers are doing it.

Engaging with your customers is more than sending them an email or text. It is knowing your customers and understanding their preferences. Learn how our integrated suite of solutions can help you better identify, understand and engage with your customers.

Axis Communications

Booth # 3245

3245

Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems. Axis has more than 3,000 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions. Axis was founded in 1984 and has its headquarters in Lund, Sweden.

Badger Technologies

Booth # 5901

5901

Badger Technologies provides actionable data and analytics for retail operations through automation solutions that includes a fully autonomous robot to address out-of-stock, planogram compliance, price integrity and other operational inefficiencies. Actionable data and business analytics translates into improved store execution, lower operational costs and higher profits. Badger Technologies offers complete end-to-end solutions, from robot and software to store integration, maintenance and analytics.

Big Mouth Survey

Booth # 1217

1217

Big Mouth Survey mission is to change the way companies collect & use survey data. Big Mouth Survey will collect critical feedback directly from consumers. BMS will provide you with an in-depth view of your customers’ experiences in real-time, while offering A.I. driven pain point solutions.

Capgemini

Booth # 5379

5379

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy, to customer experience to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people.

CEMOSoft

Booth # 1066

1066

CEMOSoft LLC’s vision for retailers is simple: "Bring Customers Back to Store". We introduce two platforms “CEM” and O’Kiosk” at NRF ‘The Big Show’. 

CEMOSoft addresses the needs of CXO:

Extreme Networks

Booth # 1109

1109

Extreme Networks the industry's first cloud-driven, end-to-end enterprise networking company. Our best-of-breed technology solutions, from the wireless and IoT edge to the data center, are flexible, agile, and secure to accelerate the digital transformation of our customers and provide them with the fastest path to the autonomous enterprise.

Forrester Research Inc.

Booth # 1143

1143

FeedbackNow by Forrester is the worldwide leader for real-time customer feedback solutions to reach service level excellence – daily. FeedbackNow offers the innovative solution paired with extensive experience to create 100% real-time transparency across all your instore and online touch points. Not only can our solution be deployed at any customer touch point but it is specifically tailored for each to achieve maximum customer response rates.

HELLA Aglaia Mobile Vision GmbH

Booth # 1231

1231

HELLA Aglaia Mobile Vision GmbH is a full subsidiary of HELLA GmbH & Co. KGaA and is one of the leading global developers of intelligent visual sensor systems. The result of many years of experience, our expertise in mono- and stereo-camera systems, image processing and software programming makes possible the development of innovative industrial solutions and highly effective products for driver-assistance systems, electromobility and people counting.

Kepler Analytics

Booth # 1059

1059

  Kepler Analyitcs is a Sales Optimisation system for bricks-and-mortar retailers that helps create staff-level accountability & encourages improved productivity across the entire store operations team.

LiveShopper

Booth # 1524

1524

LiveShopper is a crowdsourcing and geo-fenced mobile app plug-in for collecting actionable consumer and operational insights.  Our technology is designed to give our clients the ability to plug directly into their exisitng mobile app.  LiveShopper allows for actionable results through data collection that is important to tracking customer satisfaction and overall store/brand performance.

Mist Systems

Booth # 3106

3106

Mist Systems, a Juniper Company

We built the first AI-driven Wireless LAN (WLAN), which makes Wi-Fi predictable, reliable, and measurable and enables scalable indoor location services like wayfinding, proximity messaging and asset visibility.

MTI

Booth # 6036

6036

MTI is a global leader in retail merchandising technology and services with over 40 years expertise. A pioneer of modern display technologies, we never stop innovating. Our newest solutions, including the revolutionary MTI Connect® IoT platform with real-time insights, are changing the way retail operates. We connect customers, connect employees and connect the retail world.

NCR Corporation

Booth # 4619

4619

NCR is a leading software- and services-led enterprise provider that makes it easy for retailer to meet their customers wherever they are. Leading with digital, we connect the entire store, giving shoppers what they want: faster checkout. Options.

Observa

Booth # 210

210

Observa's AI as a Service platform offers physical retailers analytics similar to the online channel using photos taken by people and machines.

OMBEA Ltd

Booth # 250

250

Our smiley feedback pods deliver masses of real-time intelligence, leading to happier customers and more productive employees.

Organizations right across the spectrum, from small local stores to global blue-chips, rely on our solution to replace their performance assumptions with solid data.

Come and have a chat on stand 255 to learn more. We can't wait to meet you!

Pathr.ai

Booth # 3182

3182

Pathr.ai is the first AI-powered Spatial Intelligence platform that uses anonymous location data to derive actionable business insights in real-time, fueling results for operations and marketing.

Prodco Analytics Inc.

Booth # 5954

5954

Prodco Retail Analytics delivers a comprehensive analysis platform that highlights where opportunities for improvement exist and helps your stores reach their real performance potential. 

Our retail performance solution delivers a deeper understanding of shopper behavior with real-time analytics at all levels of the operations and marketing team. 

RetailGIS

Booth # 1234

1234

RetailGIS helps our clients increase sales, reduce operational costs and drive productivity of high value retail space by providing actionable solutions to a number of issues common across all retail channels including macro space productivity, in-store execution, inventory management, plan-o-gram management, issue management, fixture & signage management and store communication.  Our state-of-the-art technology supports key initiatives required for our clients to compete in today’s ultra competitive environment including buy online pickup instore (BOPIS), consumer product location, AI driv

Salesfloor

Booth # 755

755

Salesfloor is a mobile platform designed for store associates to provide seamless, personalized customer experiences through clienteling, assisted selling, and mobile checkout. Salesfloor provides associates with clienteling tools to engage customers, including innovative features that allow online customers to shop live with store associates and receive relevant communications through their preferred channel. 

Sensormatic Solutions

Booth # 5401

5401

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic, and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future.

Symphony RetailAI

Booth # 4379

4379

Symphony RetailAI provides the leading AI-enabled retail platform with customer-centric solutions that deliver profitable growth.  Our innovations span the retail value chain, providing customer-centric insights, integrated category planning, agile merchandising, promotion optimization, personalized marketing, fresh and ce

TruRating inc.

Booth # 3845

3845

TruRating is the world’s only multi-channel feedback solution that gives customers a say as they pay. A simple integration into a merchant’s existing payment hardware is all it takes for TruRating to enable the retailer to ask each customer one question during checkout. 

Xovis AG

Booth # 563

563

Swiss-based Xovis is a specialist when it comes to people flow measurement technology. Its 3D sensors are unique on the market and are developed and manufactured in-house. The ceiling mounting puts them in the best position for an unhindered view of people flow.