Call Centers

DataXstream

Booth # 4627
DataXstream has been in the SAP business for 25 years with operations in North and South America and EMEA. An SAP Gold Partner, Endorsed App Partner and 2020 Pinnacle Award winner, DataXstream produce ...

Call Center Guys

Booth # 1335
Call Center Guys revolutionize the modern contact center working tirelessly to meet all your customer service outsourcing needs. By outsourcing customer service, you can focus on what matters — mai ...

SourceAmerica

Booth # 958
When the economy is more inclusive, it's healthier, more productive, and transformative. That's why SourceAmerica connects with forward‐thinking businesses and organizations to pursue collaborative en ...

Talkdesk

Booth # 6339
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. ...

Kore.ai

Booth # 208
Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises  across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and pre ...

Twilio Inc.

Booth # 3957
<p class="p1" helvetica="" style="margin: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-stretch: normal; font-size: 13px; line-height: normal; font-family: "><span style="font-family: -apple-system, system-ui, " system-ui",="" "segoe="" ui",="" roboto,="" "helvetica="" neue",="" "fira="" sans",="" ubuntu,="" oxygen,="" "oxygen="" cantarell,="" "droid="" "apple="" color="" emoji",="" ui="" symbol",="" "lucida="" grande",="" helvetica,="" arial,="" sans-serif;="" font-size:="" 14px;="" white-space:="" pre-line;="" background-color:="" rgb(255,="" 255,="" 255);"=""><span data-sheets-userformat="{"2":769,"3":{"1":0},"11":4,"12":0}" data-sheets-value="{"1":2,"2":"Twilio is the world’s leading Retail Customer Engagement Platform, combining the power of real-time, first party data with reliable communication channels like voice, messaging, and email. With Twilio, brands can build seamless retail experiences, by unifying and activating customer data and delivering personalized interactions at scale. Twilio provides the flexible platform and APIs for you to reach customers on their terms to satisfy expectations and build trusted, lasting relationships."}" style="font-size: 10pt; font-family: Arial;">Twilio is the world’s leading Retail Customer Engagement Platform, combining the power of real-time, first party data with reliable communication channels like voice, messaging, and email. With Twilio, brands can build seamless retail experiences, by unifying and activating customer data and delivering personalized interactions at scale. Twilio provides the flexible platform and APIs for you to reach customers on their terms to satisfy expectations and build trusted, lasting relationships.</span></p>

Nuance Communications

Booth # 6457
Some of the world’s largest retailers use Nuance solutions to provide consistent, seamless and secure retail experiences across voice and digital channels – from interactive voice response and the con ...

Infobip

Booth # 1215
Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized inter ...

CallMiner

Booth # 4060
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comp ...

Fusion Connect, Inc.

Booth # 3780
About Fusion Connect Fusion Connect is a next-generation managed communication service provider (MCSP) enabling mid-market and enterprise businesses to connect people and applications globally. We ...

TTEC Digital

Booth # 318
TTEC Digital is the segment of TTEC that powers digital experience transformations. TTEC’s omnichannel capabilities, automation services, and CXaaS platform are complimented by end-to-end CX design an ...

Notify

Booth # 409
Notify is the 1st A.I powered CRM platform that empowers brands to maintain & enhance customer relations in real-time. NOTIFY SCORE : Audit, clarify and organise your data bases. NOTIFY ...

Laivly

Booth # 535
Meet Laivly, an attended AI platform designed specifically for contact centers. We equip friendly humans with intelligent automations to create the best customer experiences on the planet. Evolve ...

Ooma

Booth # 1435
Ooma solves telephony and technology challenges for businesses of all types and sizes with its consultative and fully managed approach to implementations for UCaaS, SIP trunking, MS Teams and now, ana ...

PFS

Booth # 6715
PFS is the premier eCommerce order fulfillment provider. We facilitate each operational step of an eCommerce order in support of DTC and B2B retail brands. Our scalable solutions support customize ...

One Source

Booth # 1558
One Source is the leading provider of Telecommunications Lifecycle Management, Managed Mobility, Network Management and Managed Security Services for Mid-Market and Enterprise organizations across Nor ...

LivePerson

Booth # 1534
Deliver intent-driven conversational experiences at scale, all through the power of AI and machine learning. Oh, and the Conversational Cloud unites your customer experience platforms across messaging ...

Radial

Booth # 6150
Radial is the pre-eminent B2C eCommerce fulfillment solution provider powering some of the world’s best customer experiences. Global brands have trusted us for 30+ years to help them deliver a distinc ...

Translations.com

Booth # 402
For retailers, potential customers can be anywhere. Delivering content that ensures brand consistency and effective customer communication can be the difference between a loyal customer for life and a ...