Call Centers

CallMiner

Booth # 6642
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comp ...

Cresta

Booth # 854
Cresta is software for the contact center of the future that helps retailers take advantage of the shift towards conversational commerce. Cresta codifies the psychology, behavior, and language leve ...

Gladly

Booth # 1134
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px 'Helvetica Neue'} Gladly is the only platform making customer service radically personal by allowing companies to communicate with their customer ...

Infobip

Booth # 553
Infobip is a global cloud communications platform that enables businesses to build connected customer  experiences across all stages of the customer journey at scale, with easy and contextualized inte ...

Intercom

Booth # 4058
Intercom’s modern customer communications platform enables businesses to build stronger customer relationships that drive growth and scale. Intercom offers next-generation solutions for sales, marketi ...

Kore.ai

Booth # 210
Kore.ai pioneered the creation and adoption of AI-native virtual assistants by enterprises  across all industries and regions. Over the years, Kore.ai has emerged as the trusted advisor and pre ...

Nuance Communications, Inc.

Booth # 3940
An artificial intelligence pioneer serving Fortune 2500 companies worldwide, Nuance Communications combines deep vertical expertise with a flexible deployment and partnership approach. More tha ...

PFS

Booth # 3931
PFS is the premier eCommerce order fulfillment provider. We facilitate each operational step of an eCommerce order in support of DTC and B2B retail brands. Our scalable solutions support customize ...

RedRoute, Inc

Booth # 65
RedRoute is leading a new age of customer service with breakthrough automation technology and voice AI that enables organizations to deliver great customer experiences affordably. RedRoute’s Voice Exp ...

Ricoh USA

Booth # 253
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere. Ricoh solutions for Retail As a leading provider of digital ...

Rillavoice

Booth # 73
Rillavoice does speech analytics for face to face sales and service.  Think bank branch associates, telco store reps, luxury store reps, service clerks, and field sales people in CPG & energy.  ...

SourceAmerica

Booth # 1048
When the economy is more inclusive, it's healthier, more productive, and transformative. That's why SourceAmerica connects with forward‐thinking businesses and organizations to pursue collaborative en ...

Talkdesk

Booth # 6549
Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed o ...

Translations.com

Booth # 1038
For retailers, potential customers can be anywhere. Delivering content that ensures brand consistency and effective customer communication can be the difference between a loyal customer for life and a ...

Twilio Inc.

Booth # 3957
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, ...

Tymely LTD

Booth # 3926
Tymely is an AI-based outsourced contact-center for text channels (emails, live-chat, etc.) built to combat poor customer-support and provide an outstanding one. Using a hybrid approach which comb ...