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Automated Customer Contact Solution

ALCMEON

Booth # 541

541

Turbocharge your customer interactions on social media channels and instant messaging apps
with Alcméon's hybrid platform :

With its embedded bot builder and seamless human handover, Alcméon helps premium retailers maximize ROI and enhance end-to-end customer experience out of social and instant messaging conversations 24/7.

IDScan.net

Booth # 202

202

IDScan.net provides retailers with the highest quality ID scanning solutions to quickly and easily capture and verify an individual’s information.

KMA/ Kiosk Manufacturer Association

Booth # 1725

1725

Thanks for visiting the Kiosk Manufacturer Association!

The Kiosk Manufacturer Association is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). KMA leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

This includes Accessibility and ADA regulations, both U.S. and International. Providing clear direction on liability issues and design which affect all public self-service technology.

Nextiva

Booth # 1624

1624

Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service®, Nextiva serves more than 150,000 businesses in the United States from its headquarters in Scottsdale, Arizona. Learn more at www.nextiva.com.

OnBrand24

Booth # 928

928

OnBrand24, an MCI Company, is a leading domestic contact center outsourcer with over 30 years of experience. Our site-based ambassadors passionately, and professionally maintain your brand messaging across all content channels: phone, email, live chat and social media.