John Furner
President and CEO
Walmart U.S.
Print Agenda
Saturday, January 14
9:00am–6:00pm
Networking Event
10:00am–2:00pm
Special Program
Retail store tours
10:00am–2:00pm
Meet at designated location
2:00pm–4:00pm
Special Program
Retail store tours
2:00pm–4:00pm
Meet at designated location
6:00pm–7:30pm
Networking Event
NRF 2023 Opening Party
6:00pm–7:30pm
Marriott Marquis, Times Square
Sunday, January 15
7:30am–8:00am
Networking Event
8:00am–5:00pm
Networking Event
NRF membership lounge
8:00am–5:00pm
Crystal Palace, Level 3
8:15am–8:20am
Keynote Session
Break through! NRF Chairman’s welcome and opening remarks
8:15am–8:20am
Javits North, Level 5, SAP Theatre
8:20am–8:45am
Keynote Session
The Huddle with John Furner and Harvard Business School’s Dr. James Cash live at NRF 2023, Retail’s Big Show
8:20am–8:45am
Javits North, Level 5, SAP Theatre
John Furner
President and CEO
Walmart U.S.
James Cash, PH.D.
James E. Robison Professor & Senior Associate Dean, Emeritus
Harvard Business School
8:45am–9:15am
Keynote Session
Off-price luxury writes path to success in uncertain times: A conversation with Saks OFF 5TH President & CEO Paige Thomas
8:45am–9:15am
Javits North, Level 5, SAP Theatre
Paige Thomas
President and CEO
Saks OFF 5TH
Melissa Repko
CNBC.com Retail & Consumer Reporter
CNBC
9:15am–9:45am
Keynote Session
Charting its own course: Macy’s, Inc. Chairman and CEO Jeff Gennette on leading through transformation and purpose
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Jeff Gennette
Chairman and CEO
Macy's Inc.
Caroline Hyde
TV Anchor
Bloomberg
10:00am–12:00pm
Expo
Expo tours
10:00am–12:00pm
Level 1, Room 1A 03
10:00am–4:00pm
Special Program
Consumer Product Showcase
10:00am–4:00pm
Special Events Hall, Level 1
10:00am–5:00pm
10:15am–10:45am
Exhibitor Big Ideas
Awaken loyalty and engagement with your customers produced by Brierley
10:15am–10:45am
Expo, Level 1, Expo Stage 2
Barbara Hagen
VP, Sales and Marketing
ThriftBooks
John Miller
Chairman and CEO
Cali Group
Don Smith
EVP | Chief Strategy and Analytics Officer
Brierley
Stephanie Sayfie Aagaard
Collaborative Innovator General
Bal Harbour Shops
Driving customer loyalty with AppleCare-style protection produced by Cover Genius
10:15am–10:45am
Expo, Level 1, Expo Stage 1
Rick Watson
CEO & Founder
RMW Commerce Consulting
Darcy Shapiro
COO Americas
Cover Genius
Simon Keast
CFO
Zip
Modernizing grocery: Computer vision-powered frictionless shopping and automated operations featuring Wakefern produced by Trigo
10:15am–10:45am
Expo, Level 3, Expo Stage 4
Charlie J McWeeney
VP, Technology, Innovation & Strategy
Wakefern
Michael Gabay
CEO and Co-Founder
Trigo
Panel discussion: Excess inventory is so last season produced by Anaplan
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Bob Debicki
Sr. Director, Global CPG & Retail Industries
Anaplan
Pierre Chambe
Director, Consolidation & Reporting
Sephora
Winning over your customer at every touchpoint of the shopping journey produced by Riskified
10:15am–10:45am
Expo, Level 3, Expo Stage 3
Kacey Sharrett
VP, eCommerce
GoPro
Alex Bolante
Managing Director & Consumer Identity Management Leader
Deloitte & Touche LLP
Bill Bennett
VP, Head of Commerce
The Kroger Co.
Shani Gadot-Klinger
VP, Customer Growth
Riskified
10:15am–11:15am
Networking Event
10:30am–11:00am
Featured Session
NYC’s virtual store tour: New stores shine with innovation and creativity
10:30am–11:00am
Javits North Level 4, Elastic Path Stage
Cassidy Beadle
Retail Client Innovation Director
Accenture
Ron Singler
Principal, Design Director
IA Interior Architects
The store of the future is less about the store and more about the business model
10:30am–11:00am
Javits North Level 4, Room 404, Twilio Stage
Alberto Serrentino
Founder
Varese Retail
Roberto Funari
CEO Alpargatas
Alpargatas (Havaianas & Rothy's)
Giorgio Pradi
President Sunglasshut NA
Sunglasshut
Under the influence: Building successful brand collaborations with content creators
10:30am–11:00am
Javits North Level 4, Room 406, UST Stage
Jacob Hawkins
Chief Marketing, Digital and Omni Officer
Forever 21
Mario Moreno Sears
CEO | Marketing Professional
Moonrise Social Club LLC
Jacee Scoular
Sr. Director, Brand Strategy & Communications
Hollister Co.
11:00am–11:30am
Food Service Tech Pavilion
The state of food tech
11:00am–11:30am
Expo, Level 1, Food Service Tech Stage
Rob Grimes
CEO
IFBTA
Vikram Badhwar
Dir., Restaurant Technology & Portfolio Management
KFC UK & Ireland
Exhibitor Big Ideas
Composable commerce allows Chico’s to deliver a seamless brand experience produced by Amazon Web Services
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Faisal Masud
CEO
fabric
Jay Topper
Chief Digital Officer
Chico's
Molly Langenstein
CEO
Chico's
Krithika Ganesamoorthi
Global Partner Solutions Architecture Leader, Consumer Verticals
Amazon Web Services
Meet the changemakers: How to influence an omnichannel transformation produced by NewStore
11:00am–11:30am
Expo, Level 1, Expo Stage 2
Ian Scott
Consultant
Ian Scott Retail Consulting
Heather Wilberger
CIO
VINCE
Kaitlin Gottlieb
Sr. Director of Omnichannel
UNTUCKit
Yazmin Thomas
Senior Product Manager
Mejuri
Owning today's hybrid shopper produced by Swiftly
Resilient retail. Achieve more with Microsoft Cloud for Retail produced by Microsoft
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Shelley Bransten
Corporate VP, Retail and Consumer Goods Industries
Microsoft
Roxanne Flanagan
SVP, Chief Supply Chain Officer
Walgreens
Tomasz Blicharski
Managing Director of Żabka Future, Executive VP of Żabka Group
Żabka Group
What are omnichannel retail leaders doing that you aren’t? produced by Manhattan
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Carrie Tharp
VP, Retail & Consumer, Google Cloud
Google
Giri Agarwal
CSO
Incisiv
Tony DiPaolo
VP, Commerce Solutions
Manhattan
Partner Perspective
João Blümel - Immersive mind-reading show
11:00am–11:30am
River Pavilion, Level 4, commercetools Stage
João Blümel
Mind-Reader/Metaverse Mentalist
João Blümel
11:15am–11:45am
Featured Session
Beyond Bricks: How LEGO blends physical and digital experiences to create retailtainment
11:15am–11:45am
Javits North Level 4, Room 404, Twilio Stage
Martin Urrutia Islas
Global Head Retail Experience
The LEGO Group
Lorenzo Soriano
SVP, Merchant Services U.S.
American Express
Purpose driven retail: Chobani, Hollister, and Nordstrom share their stories
11:15am–11:45am
Javits North Level 4, Room 406, UST Stage
Jacee Scoular
Sr. Director, Brand Strategy & Communications
Hollister Co.
Gigi Ganatra
Vice President of Corporate Affairs
Nordstrom Inc.
Jeena Sharma
Retail Reporter
Morning Brew
Mark Broadhurst
Senior Vice President, Impact & Communications
Chobani
Retail strategies for major disruptors: Climate change, cost of living, viral outbreaks, crypto and Web3
11:15am–11:45am
Javits North Level 4, Elastic Path Stage
Kate Ancketill
CEO and Founder
GDR Creative Intelligence
11:30am–1:30pm
Networking Event
Attendee lunch options
11:30am–1:30pm
Various locations in Javits
11:45am–12:15pm
Exhibitor Big Ideas
Building and deploying mobile POS and RFID natively by Amazon Web Services
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
Justin Honaman
Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services
Ben Pivar
SVP and CIO
Carter's
Fitflop’s journey to being an AI-driven retailer with Peak produced by Peak
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
Sal Usmani
CTO
Fitflop
Aine McTiernan
Head of Customer Success
Peak
Let’s get Phygital! Effectively connecting the in-store and digital shopping experiences produced by Kyndryl
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
Dimas Gimeno
Founder and CEO
WOW Concept
Kayla Broussard
U.S. CTO - Consumer & Travel, Distinguished Engineer
Kyndryl
Madison Reed: How a digital-first business found brick-and-mortar success produced by OnQ
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Paul Chapuis
CEO
OnQ
Tyler Wozny
Chief Digital Officer
Madison Reed
The only constant in payments is change. Are you ready? produced by ACI Worldwide
12:00pm–12:30pm
Food Service Tech Pavilion
CANCELLED (Capitalize on cravings: Using smart screens, sensors and AI to transform appetite into profit)
12:30pm–2:30pm
Expo
Expo tours
12:30pm–2:30pm
Level 1, Room 1A 03
12:45pm–1:15pm
Networking Event
Retailer table talks
12:45pm–1:15pm
Level 1, Room 1E 02-03
1:00pm–1:30pm
Exhibitor Big Ideas
Digital transformation - How Marketplace technology allows Honest Co to expand produced by fabric
1:00pm–1:30pm
Expo, Level 1, Expo Stage 2
Faisal Masud
CEO
fabric
Joe Cicman
Senior Analyst
Forrester
Jana Schuster
VP of Digital Innovation & eCommerce
The Honest Co.
Harnessing the power of post-purchase experiences to drive customer retention and revenue produced by ParcelLab
1:00pm–1:30pm
Expo, Level 1, Expo Stage 1
Dimple Rao
VP of Digital Product Management & Experience Design
Chico's FAS
Julian Krenge
Co-founder & CTO
parcelLab
How Live Commerce and Shoppertainment are driving business growth for retailers produced by American Express
1:00pm–1:30pm
Expo, Level 3, Expo Stage 4
Jason Holland
Chief Business Officer
Firework
Antonio Gagliardi
SVP, Acquiring Partnerships, Product, and Strategy for Merchant Services - US
American Express
Kevin Miller
CMO
The Fresh Market Inc
Neiman Marcus’s cloud journey to transform luxury retail on AWS produced by Amazon Web Services
1:00pm–1:30pm
Expo, Level 3, Expo Stage 5
Justin Honaman
Head of Worldwide Consumer Products & Retail GTM
Amazon Web Services
Vijay Karthik
CTO
Neiman Marcus Group
Sriram Vaidyanathan
Vice President Omni Engineering and Services
Neiman Marcus Group
The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI
1:00pm–1:30pm
Expo, Level 3, Expo Stage 3
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
1:00pm–1:45pm
Partner Perspective
Building the adaptive category: From inclusive intent to action, a session by Mindy Scheier & panel with leading retail brands sharing insights into the adaptive go-to-market journey, presented by SAP
1:00pm–1:45pm
River Pavilion, Level 4, commercetools Stage
Mindy Scheier
Founder & CEO of Runway of Dreams Foundation/CEO of GAMUT Management
GAMUT Management
Laura Jenks
President
adidas Accessories
Michelle A. Banks
Chief Diversity, Equity & Inclusion Officer
Kohl's, Inc.
Billy Price
Co-Founder
BILLY Footwear
Lydia Smith
VP, Chief Diversity & Inclusion Officer
Victoria's Secret & Co
1:15pm–1:45pm
Featured Session
Curated, captivating, contemporary: A blueprint for physical stores
1:15pm–1:45pm
Javits North Level 4, Elastic Path Stage
Nicole Leinbach
Founder and Author
Retail Minded
Matt Alexander
Co-founder & CEO
Neighborhood Goods
Amanda Raposo
Chief Experience Officer
CAMP
Anna Harman
Co-Founder & CEO
Studs
The great reshuffle: Building and sustaining a dynamic frontline workforce
1:15pm–1:45pm
Javits North Level 4, Room 406, UST Stage
Ron Thurston
Host
RETAIL IN AMERICA
Jessica Cloutier
Senior Director of Styling
Nordstrom Inc.
Marie Ford
Vice President Customer Experience & Front Store Innovation
CVS Health
Reece G. Roberson
Vice President, Human Resources Business Partner, Stores
Lowe’s Companies, Inc.
Versed on the metaverse: How can brands participate in the next frontier of digital experiences?
1:15pm–1:45pm
Javits North Level 4, Room 404, Twilio Stage
Dina Fierro
Senior Vice President, web3/Metaverse Group
Shiseido Americas
Jill Manoff
Editor-in-Chief
Glossy
Winnie Burke
Head of Fashion & Beauty Partnerships
Roblox
Chris Takkenberg
Vice President Digital Product
Tommy Hilfiger
1:30pm–2:00pm
Networking Event
Retailer table talks
1:30pm–2:00pm
Level 1, Room 1E 02-03
Food Service Tech Pavilion
The risks of operating in silos in fresh: How to unify operations, merchandising, IT and e-commerce
1:30pm–2:00pm
Expo, Level 1, Food Service Tech Stage
Maria Latushkin
GVP, Technology and Engineering
Albertsons Companies
Matt Schwartz
CEO and Co-Founder
Afresh Technologies
2:00pm–2:30pm
Partner Perspective
Connected Commerce: Building a customer experience to survive and thrive, by Square
2:00pm–2:30pm
River Pavilion, Level 4, commercetools Stage
Roshan Jhunja
General Manager, Square for Retail
Square
Paige Fitzgerald
General Manager, Business Strategy & Partnerships, Afterpay & Cash App
Afterpay
Arianne Parisi
SVP, Chief Digital Officer
JD North America
Featured Session
Fueling fulfillment: American Eagle Outfitters’ quiet platform levels the playing field for smaller retailers
2:00pm–2:30pm
Javits North Level 4, Elastic Path Stage
Jon Gold
Vice President, Supply Chain and Customs Policy
National Retail Federation
Shekar Natarajan
President
Quiet Platforms (a wholly-owned subsidiary of AEO Inc.)
Shivi Shankaran
Chief Operating Officer
Saks OFF 5TH
Dom Strada
Vice President of Operations
Fanatics
North American grocery retailing trends for 2023
2:00pm–2:30pm
Javits North Level 4, Room 404, Twilio Stage
Sajal Kohli
Senior Partner and Global Leader of Consumer Goods and Retail Practice
McKinsey & Company
Jack Sinclair
Chief Executive Officer
Sprouts Farmers Market
Young-Gen: Paradoxes and parallels
2:00pm–2:30pm
Javits North Level 4, Room 406, UST Stage
Leslie J Ghize
Executive Vice President
DONEGER | TOBE
Kristin Patrick
EVP and Chief Marketing Officer
Claire's
2:00pm–3:00pm
Exhibitor Big Ideas
Digital twins: Unlocking the retail world’s new superpower produced by Dell
2:00pm–3:00pm
Expo, Level 1, Expo Stage 1
Andrew Laudato
Executive Vice President & Chief Operating Officer
The Vitamin Shoppe
Anand Muralidaran
Global Biz Dev Head - Retail, CPG and QSR
NVIDIA
Mason Sheffield
Sr. Director of Creative Technology, Lowe’s Innovation Labs
Lowe's Inc.
Sasha Pailet Koff
SVP, Global Ops & Digital Supply Chain Data, Analytics & Automation
Dell Technologies
How to power retail success in an inflationary world produced by Salesforce
2:00pm–3:00pm
Expo, Level 3, Expo Stage 4
Rob Garf
GM & VP, Retail
Salesforce
Art Sebastian
VP, Digital Experience
Casey's
Najah Phillips
Sr. Manager, Consumer Goods Marketing
Salesforce
Anshu Bhardwaj
SVP, Technology Strategy & Commercialization
Walmart Global Technology
Lowe’s digital transformation results in a modern store experience focused on customers and associates produced by Zebra
2:00pm–3:00pm
Expo, Level 3, Expo Stage 3
David Shoop
SVP, Technology, Stores, Corporate Services, Pro & Services
Lowe's
Vincent Scalese
SVP, Store Operations
Lowe's
Matthew Guiste
Global Retail Technology Strategist
Zebra Technologies
Maximizing ecommerce profitability for long term growth: Winning strategies from top retailers produced by VTEX
2:00pm–3:00pm
Expo, Level 1, Expo Stage 2
Jordan Jewell
Analyst-in-Residence, Director, Customer Growth
VTEX
Mariano Gomide de Faria
Founder & co-CEO
VTEX
Sam James
CDO
Carrefour
Ney Santos
CTO
Carrefour
Retail’s third annual CIO fireside chat produced by Koerber
2:00pm–3:00pm
Expo, Level 3, Expo Stage 5
Chadwick Hamby
VP of IT
Pet Supermarket
Gene Bornac
Chief Strategy Officer
enVista
Shira Yoskovitch
VP, Corporate Development & Transformation
SCI Group
2:45pm–3:15pm
Keynote Session
The Nordy Pod, hosted by Pete Nordstrom, live at NRF 2023
2:45pm–3:15pm
Javits North, Level 5, SAP Theatre
Pete Nordstrom
President and Chief Brand Officer
Nordstrom Inc.
Domenico De Sole
Chairman
TOM FORD INTERNATIONAL
3:00pm–3:30pm
Food Service Tech Pavilion
Where is restaurant technology headed in the next five years?
3:00pm–3:30pm
Expo, Level 1, Food Service Tech Stage
Ira Gleser
Director, Industry Executive
Microsoft
Colin McGuire
VP, Corporate Systems
Chipotle Mexican Grill
Bruce Hoffmeister
Chief Information Officer
Cracker Barrel Old Country Store
3:15pm–3:45pm
Exhibitor Big Ideas
Agile labor planning in a dynamic retail environment produced by Axsium
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
Luke Muellerleile
Product Manager
Axsium Group
Michael Gondek
VP Sales
Axsium Group
From vision to reality: PVH’s data management journey produced by Stibo
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Zulfi Dalal
Sr. Director, Data & Analytics
PVH Corporation
Miriam Molino Sanchez
Stibo Systems
How Just Walk Out technology by Amazon is evolving the customer journey produced by Amazon Web Services
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
Chris Ludy
SVP, Digital, Food Services
Compass Digital
Jon Jenkins
Vice President
Just Walk Out Technology
Igniting innovation: How composable commerce fuels digital transformation success produced by BigCommerce
3:15pm–3:45pm
Expo, Level 1, Expo Stage 1
Brent Bellm
CEO
BigCommerce
Jim Secord
VP of Product
WineDirect
Web3: Retail’s 3 year roadmap produced by McFadyen Digital
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Peter Evans
Chief Strategy Officer
McFadyen Digital
Nick Katsivelos
Global Media Industry Digital Strategy Director
Microsoft
Keynote Session
Preparing for the future of retail with Mattel and Shopify
3:15pm–3:45pm
Javits North, Level 5, SAP Theatre
Richard Dickson
President and Chief Operating Officer
Mattel
Harley Finkelstein
President
Shopify
4:00pm–4:30pm
Exhibitor Big Ideas
Break through the clutter: Retailer perspectives on winning at every shelf produced by Syndigo
Create compelling, omnichannel product experiences that turn browsers into buyers produced by Akeneo
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
Create compelling, omnichannel product experiences that turn browsers into buyers produced by Akeneo
Dimple Rao
VP of Digital Product Management & Experience Design
Chico's FAS
Kristin Naragon
Chief Strategy & Marketing Officer
Akeneo
Alex Rutter
Director & Head of Retail
Google Cloud
Delivering an interconnected retail experience through a network refresh with The Home Depot produced by Aruba, a Hewlett Packard Enterprise Company
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
Gerri Hinkel
Director, Solutions and Vertical Marketing
Aruba Networks
Coleen Matsuo
Senior Director – Technology
The Home Depot
How Caleres transformed their online commerce experience produced by Coveo
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Craig Fels
Manager, Functional Analysis (Sitecore Platform SME)
Caleres
Brian McGlynn
General Manager, eCommerce
Coveo
Lauren DeLucia Spain
Manager, CX
Caleres
New consumer expectations you need to know and how to exceed them produced by CDW
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
David Dobson
Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation
Andy Szanger
Director of Strategic Industries
CDW
4:00pm–5:00pm
Networking Event
5:00pm–11:00pm
Networking Event
5:30pm–7:30pm
Networking Event
Monday, January 16
7:30am–8:00am
Networking Event
8:00am–5:00pm
Networking Event
NRF membership lounge
8:00am–5:00pm
Crystal Palace, Level 3
8:45am–9:15am
Keynote Session
The future of retail leadership: Target CEO Brian Cornell in conversation with top female leaders
8:45am–9:15am
Javits North, Level 5, SAP Theatre
Brian Cornell
Board Chairman and CEO
Target Corp.
Kiera Fernandez
SVP and Chief Diversity and Inclusion Officer
Target Corp.
Christina Hennington
Executive Vice President and Chief Growth Officer
Target Corp.
Cara Sylvester
Executive Vice President and Chief Guest Experience Officer
Target Corp.
Alexis Sheppert
Group Vice President of Stores, Virgina/North Carolina
Target Corp.
9:00am–5:00pm
9:15am–9:45am
Keynote Session
The Visionary 2023: Lowe’s Chairman and CEO Marvin Ellison, in conversation with NRF President and CEO Matthew Shay
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Matthew Shay
President and CEO
National Retail Federation
Marvin Ellison
Chairman and CEO
Lowe's Companies Inc.
9:15am–10:00am
Exhibitor Big Ideas
Better deliveries make better business produced by FarEye
9:15am–10:00am
Expo, Level 1, Expo Stage 2
Philippe Lambotte
VP, Customer Care, Logistics & Field Operations
Tonal Systems Inc.
Kushal Nahata
CEO
FarEye
Elena Bernardo
SVP, Operations
HelloFresh
Judd Marcello
CMO
FarEye
Getting real about Cloud POS and the future of the store produced by Aptos
9:15am–10:00am
Expo, Level 3, Expo Stage 5
Dylan Bruntil
Global Director of Retail Technology
New Balance
Nikki Baird
VP, Retail Innovation
Aptos
Calvin Anderson
VP, Global Digital Strategy
VF Corp/Dickies
How Chick-fil-A drives next-generation guest experiences produced by Comcast Business
9:15am–10:00am
Expo, Level 1, Expo Stage 1
Amit Verma
CTO
Comcast Business Enterprise Solutions
Marybeth Pearce
Executive Director, Restaurant and Hospitality Technology
Comcast Business
Ray Hatch
Vice President, Enterprise Solutions Vertical Markets
Comcast Business Services
Brad Martin
Sr. Director, Digital Transformation
Chick-fil-a
The devil’s in the data: AI-driven allocation in a world of constant change produced by Impact Analytics
9:15am–10:00am
Expo, Level 3, Expo Stage 4
Prashant Agrawal
CEO and Founder
Impact Analytics
Jeremy King
Sr. Director, North America Allocation
Coach
Brian Price
VP of BI & Strategic Data Insights
PVH Corporation
Vera Bradley’s modern store experience lifts productivity, engages associates and meets customer demand produced by Zebra
9:15am–10:00am
Expo, Level 3, Expo Stage 3
Kelly Brown
Vice President of Stores
Vera Bradley
Mary Beth Trypus
Chief Revenue Officer
Vera Bradley
Sara Lauer
Head of Zebra Customer Success
Zebra Technologies
9:45am–10:15am
Keynote Session
Feeding the human spirit: A conversation with Kroger CEO Rodney McMullen
9:45am–10:15am
Javits North, Level 5, SAP Theatre
Matthew Shay
President and CEO
National Retail Federation
Rodney McMullen
Chairman of the Board and CEO
The Kroger Co.
10:00am–12:00pm
Expo
Expo tours
10:00am–12:00pm
Level 1, Room 1A 03
10:00am–4:00pm
Special Program
Consumer Product Showcase
10:00am–4:00pm
Special Events Hall, Level 1
10:15am–10:45am
Exhibitor Big Ideas
Beyond buzzwords…From “customer-centric” to connected customer experiences produced by Treasure Data
10:15am–10:45am
Expo, Level 3, Expo Stage 5
Beyond buzzwords…From “customer-centric” to connected customer experiences produced by Treasure Data
Nick Antoniades
VP, Marketing Reactivations
HelloFresh
Irene Sibaja
Retail Industry Principal
Treasure Data
Ghadi Hobeika
Managing Partner North America
Artefact
Patricia Kristman
Head Data Engineering, Architecture and Governance
Nestlé
Delivery as a strategic differentiator - AutoZone & Bringg success story produced by Bringg
10:15am–10:45am
Expo, Level 1, Expo Stage 2
Guy Bloch
CEO
Bringg
Michelle Borninkhof
SVP Information Technology (IT) and Chief Information Officer, Customer Satisfaction
AutoZone
Gain key insights into how retail leaders are driving growth and innovation produced by SAP
10:15am–10:45am
Expo, Level 3, Expo Stage 3
Kristin Howell
Global Vice President, Retail Marketing & Merchandising
SAP
Samir Desai
Chief Digital &Technology Officer
Abercrombie & Fitch Co.
Linh Calhoun
CMO
Replacements, Ltd
How Luxottica strengthens brick-and-mortar locations decision-making through (geo-) analytics platform produced by Esri
10:15am–10:45am
Expo, Level 1, Expo Stage 1
Luca Delli Santi
Real Estate Director
LUXOTTICA North America
Paolo Pedersoli
Managing Director
Jakala Corporation
How to crush data silos and increase productivity produced by MuleSoft from Salesforce
10:15am–10:45am
Expo, Level 3, Expo Stage 4
Sara Isaacson
Retail and Consumer Goods Product Marketing Lead
MuleSoft, from Salesforce
Gareth Rees-John
CDO
Kurt Geiger
10:15am–11:15am
Networking Event
10:30am–11:00am
Featured Session
Building an innovative and personalized luxury experience with FARFETCH and Harrods
10:30am–11:00am
Javits North Level 4, Room 404, Twilio Stage
Hilary Milnes
Executive Americas Editor
Vogue Business
Kelly Kowal
Chief Platform Officer
FARFETCH
Michael Ward
Managing Director
Harrods
Future drivers 2025: Strategies that will shape your business
Racing into resale: Recommerce is the future for luxury but its authenticity is key
10:30am–11:00am
Javits North Level 4, Room 406, UST Stage
Emily Erkel
Co-Founder
LePrix
Sarah Davis
Founder/ President
Fashionphile
Molly Taylor
Chief Merchant
Saks OFF 5TH
11:00am–11:30am
Food Service Tech Pavilion
Five reasons automation will save your restaurant
11:00am–11:30am
Expo, Level 1, Food Service Tech Stage
James Boushka
Digital Experience Director
Aramark
Exhibitor Big Ideas
Driving retail business transformation through customer-oriented culture and RFID produced by Avery Dennison
11:00am–11:30am
Expo, Level 3, Expo Stage 5
Dr. Bill C. Hardgrave
President
University of Memphis
Bill Toney
VP, Global RFID Market Development
Avery Dennison
Takahiro Tambara
CIO
Fast Retailing
Ray Marciano
Retail Growth and Commerce Lead
Accenture
Field leadership excellence - drives results produced by Opterus
11:00am–11:30am
Expo, Level 1, Expo Stage 1
Matthew Broel
Store Operations Support
Dollar Tree/Family Dollar
Salesforce and Aldi: Modernizing store intelligence that drives productivity and revenue produced by Tableau by Salesforce
11:00am–11:30am
Expo, Level 3, Expo Stage 4
Derek Russo
Director, Finance & Administration
Aldi
Ken Bowman
Area VP, Consumer Goods & Retail Global Enterprise Sales
Salesforce
The here and now of retail: What every retailer must know to navigate today’s landscape produced by Microsoft
11:00am–11:30am
Expo, Level 3, Expo Stage 3
Alysa Taylor
CVP, Azure & Industry Marketing
Microsoft
Derek Przybylo
Principal, EY Climate Change and Sustainability Services
Ernst & Young LLP
Tony Kreager
SVP, Data Engineering and Data Science
FedEx Dataworks
Turning disruption into opportunity: Global retailers weigh-in produced by Jesta I.S.
11:00am–11:30am
Expo, Level 1, Expo Stage 2
Stephen Jackson
EVP and CIO
Harry Rosen
Arvind Gupta
President
Jesta I.S.
David Lee
CIO
Careismatic Brands, Inc.
Ervan Rodgers
CIO
Designer Brands
11:00am–11:45am
Partner Perspective
Voice in retail: It speaks, it listens, it’s impacting our real world businesses
11:00am–11:45am
River Pavilion, Level 4, commercetools Stage
Vicki Cantrell
Chief Executive Officer
Vendors in Partnership LLC
Glenn Allison
Vice President, Customer Facing Applications
Tractor Supply Company
Mirko Saul
Head of Innovation
Schwarz Digital GmbH & Co. KG
Donald Buckley
Co-head, Lullaboo Studios, Founder
Treehouse Consulting, LLC
11:15am–11:45am
Featured Session
But will it fly? The lowdown on drones
11:15am–11:45am
Javits North Level 4, Room 406, UST Stage
Deborah Weinswig
CEO
Coresight Research
Harlan Bratcher
Global Business Development Head, JD Fashion
JD.com
Yariv Bash
CEO and Co-Founder
Flytrex
David Guggina
Executive Vice President, Supply Chain Operations
Walmart
Collaborative sustainability: Leveraging suppliers’ sustainability stories
11:15am–11:45am
Javits North Level 4, Elastic Path Stage
Martin Wolf
Director, Sustainability & Authenticity
Seventh Generation
Corey Tarlowe
Senior Equity Research Analyst: Discount & Specialty Retail
Jefferies
Chris Brooks
Director of Sustainabilty
Walmart
Retail Media Networks: How the physical store will power their next phase of growth
11:15am–11:45am
Javits North Level 4, Room 404, Twilio Stage
Andrew Lipsman
Principal Analyst, Retail and eCommerce
Insider Intelligence
Kristi Argyilan
SVP, Retail Media
Albertsons Media Collective
Aaron Dunford
Senior Director of Digital Merchandising & Marketing
Nordstrom
11:30am–1:30pm
Networking Event
Attendee lunch options
11:30am–1:30pm
Various locations in Javits
11:45am–12:15pm
Exhibitor Big Ideas
Connecting the ecosystem to deliver a 360 customer journey produced by Bringg
11:45am–12:15pm
Expo, Level 1, Expo Stage 2
Alex Ross
VP, Business Development
Shipt, Inc.
Kimberly Zatlyn
VP, Product Marketing
Salesforce
Serge Lazimi
VP Strategic Alliances & Initiatives
Bringg
Exceeding shoppers’ connected retail expectations produced by CI&T
11:45am–12:15pm
Expo, Level 1, Expo Stage 1
John Zavada
Chief Administrative Officer
PETCO
Melissa Minkow
Director, Retail Strategy
CI&T, Inc.
Hindsight is not 20/20: How to perfect in-store execution for 100% OSA produced by Movista
11:45am–12:15pm
Expo, Level 3, Expo Stage 5
Eric Wilson
Chief Customer Officer
Movista
Brian Buckner
National Retail Sales Manager
The Reese Group
How Saks drives innovation with the Power of Slack produced by Slack by Salesforce
11:45am–12:15pm
Expo, Level 3, Expo Stage 4
Duane Peck
Head of Industry Marketing, Slack Retail and Consumer Goods
Slack
Rich Appiah
Senior Success Manager
Slack
Cori Biruk
Director of Communication and Collaboration
Saks Fifth Ave
The adaptive retailer: Putting innovation at the center of your business produced by IBM
11:45am–12:15pm
Expo, Level 3, Expo Stage 3
Luq Niazi
Global Managing Director, Consumer Industries
IBM
Joe Dittmar
Partner & Retail Industry Leader, Consumer Industries
IBM
Tasha Cartwright Beachum
Sr. Director, Digital Transformation Core Platforms, PepsiCo Food NA
PepsiCo Food North America
Karthik Sankaran
Sr. Director of Commercial IT
PepsiCo Foods NA
12:00pm–12:30pm
Food Service Tech Pavilion
Technology to streamline your staff operations and drive customer engagement
12:00pm–12:30pm
Expo, Level 1, Food Service Tech Stage
David Helms
Chief Technology Officer
Flybuy by Radius Networks
Bryan Myers
Chief Information Officer
City Barbeque
12:00pm–1:00pm
Special Program
Prospects and perspectives on the U.S. economy (registered press and analysts only)
12:00pm–1:00pm
Press office, Level 1, 1C 03
Jack Kleinhenz
Chief Economist
National Retail Federation
Sarah Wolfe
Economist
Morgan Stanley
Kenneth Kim
Senior Economist
KPMG
12:30pm–1:15pm
Exhibitor Big Ideas
Frontline work is on the verge of a revolution produced by WorkJam
12:30pm–1:15pm
Expo, Level 1, Expo Stage 2
Steven Kramer
CEO and co-Founder
WorkJam
James McQuivey
PhD, VP, Research Director
Forrester
How Loblaws unlocked innovation to transform pricing at scale produced by Revionics, an Aptos Company
12:30pm–1:15pm
Expo, Level 3, Expo Stage 5
Janet Rickford
VP, Retail and Merchandising Data Products and Services
Loblaw Companies Limited
Mike Ryan
SVP of Science & Product
Revionics, an Aptos Company
PVH x Workday: Driving digital-led associate experiences across 2 iconic global brands produced by Workday
12:30pm–1:15pm
Expo, Level 3, Expo Stage 4
Hari Dorai
VP, HR Operations, Systems and Analytics
PVH Corporation
Nancy Weitl
VP, Product Management
Workday
Shift happens: Choose remarkable or irrelevance produced by MarketDial
12:30pm–1:15pm
Expo, Level 3, Expo Stage 3
Michael LeBlanc
Founder & President
M.E. LeBlanc & Company Inc.
Gretchen Ganc
EVP, Strategy & Analytics
The Container Store
Steve Dennis
President & Founder
SageBerry Consulting, LLC
Walgreens, transforming for current and future needs with AI demand forecasting & planning produced by Antuit.ai
12:30pm–1:15pm
Expo, Level 1, Expo Stage 1
Andy Kettlewell
Group VP, Inventory and Analytics
Walgreens
Sivakumar Lakshmanan
CEO
Antuit.ai
12:30pm–2:30pm
Expo
Expo tours
12:30pm–2:30pm
Level 1, Room 1A 03
12:45pm–1:15pm
Networking Event
Retailer table talks
12:45pm–1:15pm
Level 1, Room 1E 02-03
1:00pm–1:30pm
Partner Perspective
Placing sustainability at the heart of retail – A conversation with Holt Renfrew’s president & CEO, Sebastian Picardo
1:00pm–1:30pm
River Pavilion, Level 4, commercetools Stage
Matt Laukaitis
EVP and Global GM, SAP Consumer Industries
SAP
Sebastian Picardo
President and CEO
Holt Renfrew
1:15pm–1:45pm
Featured Session
Re-imagining online holiday shopping: How luxury brands are innovating holiday shopping experiences
1:15pm–1:45pm
Javits North Level 4, Room 404, Twilio Stage
Sheena Butler-Young
Senior Correspondent
The Business of Fashion
Mei Chen
Director Fashion and Luxury North America, UK and Northern Europe - Globalization Business
Alibaba Group
Renee Klein
Vice President, Global Digital Experience and Customer Marketing
Coach
Restaurant brands that don’t play by the rules
1:15pm–1:45pm
Javits North Level 4, Room 406, UST Stage
Christopher Thomas-Moore
SVP, Customer & Store Experience
Domino’s
Jamie T. Richardson
Vice President
White Castle
Travis Freeman
Senior Vice President, Demand Generation
Inspire Brands
Joanna Fantozzi
Senior Editor
Nation's Restaurant News
Working together to combat organized retail crime
1:15pm–1:45pm
Javits North Level 4, Elastic Path Stage
Millie Kresevich
Senior Director- Asset Protection
EssilorLuxottica
David Johnston
VP, Asset Protection and Retail Operations
National Retail Federation
Adam Braun
Executive Deputy Attorney General
Illinois Attorney General's Office
Maria Michel-Manzo
Division Chief
Homeland Security Investigations
1:30pm–2:00pm
Networking Event
Retailer table talks
1:30pm–2:00pm
Level 1, Room 1E 02-03
Food Service Tech Pavilion
Serving the customer of tomorrow by blending in-person and digital experiences
1:30pm–2:00pm
Expo, Level 1, Food Service Tech Stage
Robert Irvine
Celebrity Chef
R’ Mission, Inc.
Marybeth Pearce
Executive Director, Restaurant and Hospitality Technology
Comcast Business
Russ Richardson
Executive Director
MachineQ
Emma Powers
Executive Director, Marketing
Comcast Business Services
Exhibitor Big Ideas
Bridging the gap between data capture and decision making produced by Anyline
1:30pm–2:00pm
Expo, Level 1, Expo Stage 2
Chi Park
Director of Sales Engineering
Narvar
Christian Plaichner
CPO
Anyline
Jeff Crosby
Sr. Account Executive
Anyline
Mark Thomson
Retail Industry Director EMEA
Zebra Technologies
How 3PLs are driving value to the customer through omnichannel fulfillment produced by Koerber
1:30pm–2:00pm
Expo, Level 3, Expo Stage 4
Louis Pagan-Rodriguez
Account Executive
Körber Supply Chain Software
Shira Yoskovitch
VP, Corporate Development & Transformation
SCI Group
Steve Congro
Sr. Director, Systems
Saddle Creek
How T-Mobile is activating customer data to deliver personalized buying experiences produced by Adobe
1:30pm–2:00pm
Expo, Level 3, Expo Stage 5
Loni Stark
VP, AEM & Commerce/Digital Experience
Adobe
Monique Misrahi
Director, Digital Experiences Operations
T-Mobile
The new shopper journey is powered by an agile supply chain produced by Blue Yonder
1:30pm–2:00pm
Expo, Level 3, Expo Stage 3
Corey Tollefson
President, Worldwide Field Operations
Blue Yonder
Danny Knopp
VP Core Retail Technology
Foot Locker
The power of loyalty innovation through combined MarTech strategies produced by Givex
1:30pm–2:00pm
Expo, Level 1, Expo Stage 1
Maria Costa
Managing Director, Givex Latin America
Givex
David Ruiz
Product Director, iFood Brasil
iFood
Gustavo Schifino
Director of New Business
Linx
2:00pm–2:30pm
Partner Perspective
The intersection of innovation & intention: Shaping the next store experience
2:00pm–2:30pm
River Pavilion, Level 4, commercetools Stage
Kevin O'Riordan
Head of Physical Retail and Supply Chain Engineering
Wayfair
Fredrik Carlegren
VP of Marketing & Communications
Toshiba Global Commerce Solutions
Yevgeni Tsirulnik
Senior Vice President, Innovation and Incubation
Toshiba Global Commerce Solutions
Featured Session
A look ahead to 2023: Impasse or opportunity for a new path
2:00pm–2:30pm
Javits North Level 4, Room 406, UST Stage
Ira Kalish
Chief Global Economist
Deloitte Touche Tohmatsu Ltd.
Here, there, everywhere: International strategies for selling direct to consumer
2:00pm–2:30pm
Javits North Level 4, Room 404, Twilio Stage
Eduardo Yamashita
Operations Director
Gouvêa Ecosystem
Valerie de Charette
VP International Digital
American Eagle Outfitters Inc.
César de Vicente
Global Retail Director
Mango
When currency isn’t monetary: Could belonging and culture be the retail currency of the future?
2:00pm–2:30pm
Javits North Level 4, Elastic Path Stage
Suresh Krishna
CEO and President
Northern Tool + Equipment
Theresa Watts, Ph.D.
Senior Vice President Human Resources, Diversity, Equity and Inclusion
True Religion Brand Jeans
2:15pm–3:00pm
Exhibitor Big Ideas
20 strategies and tactics from the Omnichannel Retail Index produced by OSF Digital
2:15pm–3:00pm
Expo, Level 3, Expo Stage 3
Kathy Kimple
Executive Director
OSF Digital
Kacey Sharrett
VP, eCommerce
GoPro
Rob Garf
GM & VP, Retail
Salesforce
Matt Blonder
President, Global eCommerce
Wolverine Worldwide
How Fabletics is leveraging its digital presence to drive physical store growth produced by Storeforce
2:15pm–3:00pm
Expo, Level 1, Expo Stage 1
Ron Harries
SVP and Head of Retail
Fabletics
Katherine Dela Cruz
Sr. Director of Retail Operations
Fabletics
Jacklyn Hammer
Sr. Director and Regional Manager
Fabletics
Bliss Gordon
StoreForce
How Macy’s & Dormify built standout marketplace strategies to power ecommerce growth produced by Mirakl
2:15pm–3:00pm
Expo, Level 3, Expo Stage 5
Adrien Nussenbaum
Co-Founder and Co-CEO
Mirakl
Matt Baer
Chief Digital & Customer Officer
Macy's, Inc.
Amanda Zuckerman
Co-Founder and Chief Brand Officer
Dormify
Organizing for growth: How The Container Store aligns employees behind its vision produced by Zipline
The pros and cons of retrofitting vs. Greenfield Distribution Centers for today’s market produced by SSI SCHAEFER
2:15pm–3:00pm
Expo, Level 3, Expo Stage 4
Saif Sabti
VP, Business Development
Schaefer Systems International, Inc.
2:45pm–3:00pm
Special Program
Consumer Product Showcase: Coolest Product Competition
2:45pm–3:00pm
Special Events Hall Level 1
2:45pm–3:15pm
Partner Perspective
Churning Innovation: How to know when a big move is the right move
2:45pm–3:15pm
River Pavilion, Level 4, commercetools Stage
Jen Jones
Chief Marketing Officer
commercetools
Omar Koncobo
IT Director, Ecommerce and Digital Systems
Ulta Beauty
Richard Spencer
CIO, EVP
Belk, Inc.
Keynote Session
Nourishing people and the planet: A conversation with Whole Foods Market CEO Jason Buechel
2:45pm–3:15pm
Javits North, Level 5, SAP Theatre
Nick Handrinos
Vice Chair & US Leader | Retail & Consumer Products
Deloitte LLP
Jason Buechel
CEO
Whole Foods Market
3:00pm–3:30pm
Food Service Tech Pavilion
How prescriptive analytics solves real-world grocery retail problems
3:00pm–3:30pm
Expo, Level 1, Food Service Tech Stage
Joe Smirlies
Senior Vice President, Product Management
Invafresh
3:15pm–3:45pm
Exhibitor Big Ideas
Exclusive preview: Insights from the sixth dunnhumby Retailer Preference Index for U.S. Grocery produced by dunnhumby
3:15pm–3:45pm
Expo, Level 3, Expo Stage 5
Matt O'Grady
President, Americas
dunnhumby
Erich Kahner
Director of Customer Strategy & Insights, North America
dunnhumby
Marketplace, dropship, or hybrid: Strategies for multi-vendor ecommerce expansion produced by McFadyen Digital
3:15pm–3:45pm
Expo, Level 1, Expo Stage 1
Tom McFadyen
CEO & Author
McFadyen Digital
Janae Pasquinelli
Senior Director of Digital Merchandising
Walgreens
Preparing for the year ahead: Translating consumer behavior into action for your business produced by PayPal
3:15pm–3:45pm
Expo, Level 1, Expo Stage 2
Daniel Crisologo
Director of Payments
Nordstrom Inc.
Frank Keller
SVP & GM Merchant and Payment
PayPal
Brendan Witcher
VP, Principal Analyst
Forrester Research
Hani Batla
CIO/CTO
Adorama
The data game - How to win at personalization with DICK'S Sporting Goods produced by Adobe
3:15pm–3:45pm
Expo, Level 3, Expo Stage 3
Shawn Wilkinson
eCommerce Program Manager for Personalization
DICK’S Sporting Goods
Bruce Richards
Head of Industry Strategy, Retail & Consumer Goods
Adobe
Titan Brands: Optimizing the customer experience through improved order visibility and fulfillment produced by Koerber
3:15pm–3:45pm
Expo, Level 3, Expo Stage 4
Keynote Session
The win-win of embracing refugee talent in business: A conversation with Hamdi Ulukaya, CEO and Founder of Chobani and Founder of Tent Partnership for Refugees
3:15pm–3:45pm
Javits North, Level 5, SAP Theatre
Phil Wahba
Senior Writer
Fortune Magazine
Hamdi Ulukaya
CEO & Founder
Chobani
3:45pm–4:15pm
Keynote Session
Reimagining retail through consumer insights: A conversation with Petco CEO Ron Coughlin
3:45pm–4:15pm
Javits North, Level 5, SAP Theatre
Matthew Shay
President and CEO
National Retail Federation
Ron Coughlin
Chief Executive Officer
Petco
4:00pm–4:30pm
Exhibitor Big Ideas
FNAC DARTY responding to Black Friday peak produced by Kyndryl
4:00pm–4:30pm
Expo, Level 1, Expo Stage 1
Amy Salcido
President, Kyndryl US
Kyndryl
Philippe Roncati
President
Kyndryl France
Olivier Theulle
Director of eCommerce and Digital
Groupe Fnac Darty
How a startup grew into a global sensation to reach worldwide demand produced by Radial
4:00pm–4:30pm
Expo, Level 3, Expo Stage 5
Steve Hewitt
Executive Chairman
Gymshark
Chris Ormonde
Global Operations Director
Gymshark
Laura Ritchey
EVP, Chief Operating Officer
Radial, Inc.
How URBN creates unique customer experiences and supports sustainability commitments with data produced by Stibo
4:00pm–4:30pm
Expo, Level 3, Expo Stage 3
Morgan Lawrence
Program Manager - PIM
URBN Urban Outfitters Inc.
Miriam Molino Sanchez
Stibo Systems
It’s time to reimagine what onboarding can really do produced by Axonify
4:00pm–4:30pm
Expo, Level 1, Expo Stage 2
Senchal Murphy
Sr. Director of Human Resources
Kroger
Gina Acosta
Editor-in-Chief
Progressive Grocer
Learn, understand & act – The foundations of intelligent retail planning produced by Board
4:00pm–4:30pm
Expo, Level 3, Expo Stage 4
John Strickland
Head of Retail Solutions
BOARD International
4:00pm–5:00pm
Networking Event
5:00pm–7:00pm
Special Program
Talking Shop (by invitation only)
5:00pm–7:00pm
Bloomingdale’s Flagship Store
5:00pm–11:00pm
Networking Event
6:00pm–8:00pm
Special Program
Retail store tours
6:00pm–8:00pm
Meet at designated location
Tuesday, January 17
7:30am–8:00am
Networking Event
8:00am–8:45am
Keynote Session
Bringing innovation to multi-centennial brands: A conversation with LVMH Inc. Chairman and CEO Anish Melwani
8:00am–8:45am
Javits North, Level 5, SAP Theatre
Anish Melwani
Chairman & CEO
LVMH Moët Hennessy Louis Vuitton Inc.
Robert Frank
Wealth Editor
CNBC
8:00am–4:00pm
Networking Event
NRF membership lounge
8:00am–4:00pm
Crystal Palace, Level 3
8:30am–2:45pm
Special Program
NRF Retail Law and Risk Seminar
8:30am–2:45pm
Javits North, Level 4, Room 411
8:45am–9:15am
Keynote Session
State of the US markets and economy with Charles Schwab Chief Investment Strategist Liz Ann Sonders
8:45am–9:15am
Javits North, Level 5, SAP Theatre
Martine Reardon
Chief Marketing Officer & EVP Content & Membership
National Retail Federation
Liz Ann Sonders
Managing Director, Chief Investment Strategist
Charles Schwab
9:00am–4:00pm
9:15am–9:45am
Exhibitor Big Ideas
Connect, communicate, customer-centric: A modern approach to the associate experience produced by Axonify
9:15am–9:45am
Expo, Level 3, Expo Stage 4
Martin Newman
The Consumer Champion
The Customer First Group
Dave Sansavera
Sr. Dir, Learning and Development
Lowe's Inc.
Marketplace technology & strategy - The next big thing in growth for leading commerce players produced by Marketplacer
9:15am–9:45am
Expo, Level 1, Expo Stage 1
Bob Schwartz
Marketplacer Board Member, previous President of Magento & President/GM Nordstrom.com
Marketplacer
Nick Blatt
Head of eCommerce & Digital Customer Experience
Chemist Warehouse
Nailing demand forecasts: From machine learning to replenishment and everything in between produced by Planalytics
9:15am–9:45am
Expo, Level 3, Expo Stage 5
Scott Bernhardt
President
Planalytics, Inc
Ross Giambalvo
Vice President of Inventory Management
H-E-B
Jeremy Elster
Data Science Manager
Chipotle Mexican Grill
Tyler Scott
Senior Director, Demand Planning/Retail Support
Albertson's
Returns are a powerful engagement opportunity - one you can’t ignore produced by Appriss Retail
9:15am–9:45am
Expo, Level 3, Expo Stage 3
David Speights, PhD
Chief Data Scientist
Appriss Retail
Marc Patrouch
VP, Asset Protection
Advance Auto Parts
Dale Foster
Director of Asset Protection
Advance Auto Parts
The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI
9:15am–9:45am
Expo, Level 1, Expo Stage 2
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
Keynote Session
Revolutionizing luxury experiences: A conversation with Neiman Marcus Group CEO, Geoffroy van Raemdonck
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Phil Wahba
Senior Writer
Fortune Magazine
Geoffroy van Raemdonck
CEO
Neiman Marcus Group
9:45am–10:15am
Keynote Session
Rethinking the company associate experience with PepsiCo Foods North America's CEO Steven Williams
9:45am–10:15am
Javits North, Level 5, SAP Theatre
Steven Williams
CEO
PepsiCo Foods North America
Kelly Pedersen
US Retail Leader
PwC
10:00am–12:00pm
Expo
Expo tours
10:00am–12:00pm
Level 1, Room 1A 03
10:15am–11:00am
Exhibitor Big Ideas
5 critical value sources from Distributed Order Management in an omnichannel world produced by Softeon
10:15am–11:00am
Expo, Level 1, Expo Stage 2
Jerry W Sheldon
Senior Analyst
IHL Group
Dan Gilmore
CMO
Softeon
Satish Kumar
VP, Client Services and Technology
Softeon
From AEO to Alo Yoga: A conversation with retail exec Karen Peters produced by Zipline
10:15am–11:00am
Expo, Level 3, Expo Stage 3
Karen Peters
Global Head of Retail and Store Development
Alo Yoga
How Starbucks uses technology to re-imagine customer and employee experiences produced by Comcast Business
10:15am–11:00am
Expo, Level 3, Expo Stage 4
Purazar Gowadia
SVP & General Manager
Comcast Business Services
Bryan Witkowski
VP, Product Strategy
MachineQ
Venkat Venkatakrishnan
SVP, Partner & Customer Solutions
Starbucks
Todd Shaver
VP, Retail Infrastructure
Starbucks
The ins and outs of store experience produced by Tulip
10:15am–11:00am
Expo, Level 3, Expo Stage 5
Ali Asaria
Founder and CEO
Tulip Retail
Brendon Gerisch
Chief Commercial Officer
John Elliott
Rissa Jarratt
VP of Retail
Jenni Kayne
Marco Benasedo
CIO
Boggi Milano
We’re all human: Creating a culture of compassion in the contact center produced by Talkdesk
10:15am–11:00am
Expo, Level 1, Expo Stage 1
Amber Scott
VP, Customer Experience
Tuft & Needle
Christopher McShane
SVP of Customer Experience
Serta Simmons Bedding
Shannon Flanagan
VP Global Industry Strategy: Retail & Consumer Goods
Talkdesk
Jeff Pennell
CEO
Cambridge Spa Group
10:30am–11:00am
Featured Session
Beauty’s blush with technology
10:30am–11:00am
Javits North Level 4, Room 406, UST Stage
Ophelia Ceradini
VP, Digital Technology and Innovation
The Estée Lauder Companies
Nicolette Bosco
VP, Divisional Business Manager for Beauty
Macy's
Kelly Kovack
Founder and CEO
BeautyMatter
Can resale increase foot traffic in stores?
10:30am–11:00am
Javits North Level 4, Elastic Path Stage
Lee Peterson
Executive Vice President, Thought Leadership and Marketing
WD Partners
Seana Strawn
Head of Retail Design and Home Furnishing Identity
IKEA US
How to build a global superbrand
10:30am–11:00am
Javits North Level 4, Room 404, Twilio Stage
Lauren Thomas
Reporter
Wall Street Journal
Nick Woodhouse
President and Chief Marketing Officer
Authentic Brands Group
11:00am–11:30am
Food Service Tech Pavilion
Data-driven site selection: How understanding consumer movement drives Little Caesars' expansion plan
11:00am–11:30am
Expo, Level 1, Food Service Tech Stage
Brad Puckett
Director, Market Intelligence Planning
Little Caesars
Cate Zovod
VP, Product and Industry Marketing
Near
Partner Perspective
Navigating digital platforms for retail success
11:00am–11:30am
River Pavilion, Level 4, commercetools Stage
Tony Drockton
Founder and Chief Cheerleader
Hammitt
Lauren Scala
TV Host/Reporter
Cory Baker
Founder & Managing Partner
Consortium Brand Partners
11:00am–2:00pm
Special Program
VC startup meetups
11:00am–2:00pm
Level 1, Room 1E 02-03
11:15am–11:45am
Featured Session
Catering to today’s grocery consumer
11:15am–11:45am
Javits North Level 4, Room 406, UST Stage
Rick Gomez
Executive Vice President and Chief Food and Beverage Officer
Target
Kristen Riggs
President, Salty Snacks
The Hershey Company
Katishi Maake
Retail Writer
Retail Brew
Executing a successful resale model: People, approach, functions, marketing and scale
11:15am–11:45am
Javits North Level 4, Elastic Path Stage
Sarah LaFleur
Founder & CEO
M.M.LaFleur
Brian Ehrig
Partner
Kearney
Liz Hershfield
Senior Vice President & Head of Sustainability for J. Crew Group, Senior Vice President of Sourcing for Madewell
Madewell
Nothing to hide: Full transparency on sustainability
11:15am–11:45am
Javits North Level 4, Room 404, Twilio Stage
Marissa Pagnani McGowan
Chief Sustainability Officer, North America
L’Oréal
Scot Case
VP, CSR and Sustainability
National Retail Federation
Jeffrey Hogue
Chief Sustainability Officer
Levi Strauss & Co.
11:30am–12:30pm
Exhibitor Big Ideas
Kroger transforms the customer store experience with simulation, Edge and AI produced by Lenovo/NVIDIA
11:30am–12:30pm
Expo, Level 1, Expo Stage 2
Azita Martin
VP & GM Artificial Intelligence for Retail and CPG
NVIDIA
Charles Ferland
Vice President & General Manager, Edge Computing & Communication Service Providers
Lenovo
Wesley Rhodes
VP, Technology Transformation and R&D
Kroger Co.
No future in retail without RFID: How Lululemon uses RFID to create inventory visibility produced by Nedap
11:30am–12:30pm
Expo, Level 3, Expo Stage 5
Carl Barker
VP, Global Omni
Lululemon
Ailen Bilharz
Director of iD Cloud Platform, North America
Nedap
Liam Kerney
VP, Global Retail Engineering and Services
lululemon
Overcoming price challenges & anticipating ahead with AI produced by Impact Analytics
11:30am–12:30pm
Expo, Level 3, Expo Stage 4
Daren Hull
President
Vera Bradley
Ben Pivar
SVP and CIO
Carter's
Prashant Agrawal
CEO and Founder
Impact Analytics
Retail technology supporting unified commerce and the entire store ecosystem produced by AT&T
11:30am–12:30pm
Expo, Level 3, Expo Stage 3
Michael Colaneri
VP, AT&T Global Business-Retail, Restaurant, Hospitality, and Industry Solutions
AT&T Business
Antoine Tessier
CTO
LVMH Americas
The zero-cost high impact recruiting tool in the unlikeliest place: Pay produced by Dailypay
11:30am–12:30pm
Expo, Level 1, Expo Stage 1
Peter Czimback
VP, Digital Experience and Creator of Emerge
Aramark
James Startare
VP, Benefits
Aramark
Stacy Greiner
COO
DailyPay
Darlene Miranda
VP, Product Management, UX Design and Research
DailyPay
11:30am–1:30pm
Networking Event
Attendee lunch options
11:30am–1:30pm
Various locations in Javits
12:00pm–12:30pm
Food Service Tech Pavilion
Demystifying data: Profitability, people and the power of analytics
12:00pm–12:30pm
Expo, Level 1, Food Service Tech Stage
Kelly MacPherson
Chief Technology and Supply Chain Officer
Union Square Hospitality Group
Morgan Wiley
Director, Digital Innovation
Union Square Hospitality Group
Cam Avent
Director of Analytics
Union Square Hospitality Group
12:00pm–1:00pm
Special Program
Consumer outlook 2023 (registered press and analysts only)
12:00pm–1:00pm
Press office, Level 1, 1C 03
Mark Mathews
VP, Research Development and Industry Analysis
National Retail Federation
Katherine Cullen
Sr. Director, Industry and Consumer Insights
National Retail Federation
Jonathan Silver
CEO and Founder
Affinity Solutions
1:00pm–1:30pm
Partner Perspective
From restaurants to retail: How new tech is changing the experience
1:00pm–1:30pm
River Pavilion, Level 4, commercetools Stage
Robert Daigle
Global AI Lead
Lenovo
Atif Kureishy
CEO / Founder
Vistry
1:00pm–1:45pm
Exhibitor Big Ideas
A panel discussion: Ignite demand and drive traffic to your brand produced by Oracle
1:00pm–1:45pm
Expo, Level 1, Expo Stage 2
Mike Webster
SVP, General Manager
Oracle Retail
Jordi Suarez
Global Head of Uber Direct
Uber
Ravi Balwada
CTO
Guitar Center
AI: Enabling autonomous stores, smart shelves, and creating exciting new customer interactions produced by Dell
1:00pm–1:45pm
Expo, Level 3, Expo Stage 4
David Dobson
Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation
Kevin Howard
CEO
AWM Smart Shelf
Hayley Tabor
VP, Global Industries, Sales and Solutions
Dell Technologies
Rick Whitford
Managing Director, Edge AI Offering Leader
Deloitte Consulting, LLP
Delivering for the omnichannel customer with agility and precision produced by Relex Solutions
1:00pm–1:45pm
Expo, Level 3, Expo Stage 3
Mikko Kärkkäinen
Co-Founder and CEO
RELEX Solutions
Jason Thomas
Director Demand Services
ADUSA Procurement
Candace Davis
Manager of Demand Systems
ADUSA Procurement
Brian Aubertine
VP Procurement Projects
ADUSA Procurement
How Wendy’s is delivering modern customer and employee experiences with ChromeOS produced by Google
1:00pm–1:45pm
Expo, Level 1, Expo Stage 1
Robert DeVito
Global Director, Chrome Customer and Partner Engineering
Google
Stephanie Shaw
VP, Enterprise Solutions
The Wendy's Company
Leveraging new technologies to drive customer engagement and loyalty produced by Visa
1:00pm–1:45pm
Expo, Level 3, Expo Stage 5
Marina Chernyak
VP, US Retail
Visa
Jeff Lambert
Head of Loyalty
Visa
Tyler Moebius
CEO/CTO
SmartMedia Technologies
Scott Lawrence
SVP, Global Solutions
Verizon
1:15pm–1:45pm
Featured Session
Closing the loop: Reddit and R/GA discuss commerce, community and the consumer now and in Web 3.0
1:15pm–1:45pm
Javits North Level 4, Elastic Path Stage
Christine Russo
Principal
RCCA
Tiffany Rolfe
Global Chief Creative Officer
R/GA
Neal Hubman
Global Head of Client Solutions
Reddit
Creating a data-driven culture of innovation at Woolworths Group
1:15pm–1:45pm
Javits North Level 4, Room 406, UST Stage
Deborah Weinswig
CEO
Coresight Research
Brad Banducci
Chief Executive Officer and Managing Director
Woolworths Group
Amitabh Mall
Chief Analytics Officer
Woolworths Group
Top global consumer trends for retailers in 2023
1:15pm–1:45pm
Javits North Level 4, Room 404, Twilio Stage
Michelle Evans
Global Lead of Retail and Digital Consumer Insights
Euromonitor International
2:00pm–2:30pm
Exhibitor Big Ideas
Building a culture of community for employee engagement, retention & success produced by Yoobic
2:00pm–2:30pm
Expo, Level 3, Expo Stage 4
Estee Woods
Head of Product Marketing
YOOBIC
Chris Kaighn
SVP, Boutiques, Real Estate, and Strategic Partnerships
francesca's
Sarah Brown
Director, Field Training and Guest Experience
francesca's
Mastercard Economics Institute: Understand the US economy’s path through the consumer lens produced by Mastercard
2:00pm–2:30pm
Expo, Level 3, Expo Stage 5
Daren Hull
President
Vera Bradley
Michelle Meyer
Chief Economist, US
Mastercard
Maximize labor efficiency and employee engagement simultaneously produced by Legion
2:00pm–2:30pm
Expo, Level 3, Expo Stage 3
Sanish Mondkar
Founder and CEO
Legion Technologies
Traci Chernoff
Sr. Director, Employee Engagement
Legion Technologies
Publicis Sapient talks about digital transformation in retail produced by Publicis Sapient
2:00pm–2:30pm
Expo, Level 1, Expo Stage 2
Abhinav Sharma
Sr. Client Partner
Publicis Sapient
Mandeep Bhatia
VP, Global Digital Product & Omnichannel Innovation
Tapestry
Winning strategies for merchandise decisioning & supply chain performance – An executive perspective produced by SAS
2:00pm–2:30pm
Expo, Level 1, Expo Stage 1
Jacqueline Long
Director, Merchandise Process
Bealls, Inc
Andrea Turner
VP, Global Customer Service and Logistics
Mondelēz International
Maggie Lyons
Managing Director, US Retail & Consumer Goods
SAS
Partner Perspective
Human-centric design in a digital world
2:00pm–2:30pm
River Pavilion, Level 4, commercetools Stage
Bevan Bloemendaal
Chief Brand and Creative Officer
NELSON Worldwide
Brad Baer
Founder & CEO
Crafted Action
Featured Session
Retail redefined: 2023 and beyond
2:00pm–2:30pm
Javits North Level 4, Room 406, UST Stage
Rachel Dalton
Head of Retailer Insights
Kantar
Christina Hennington
Executive Vice President and Chief Growth Officer
Target Corp.
Returns reckoning: Is the free ride over?
2:00pm–2:30pm
Javits North Level 4, Elastic Path Stage
Joan King
EVP, Digital and International
Crate & Barrel
Tony Sciarrotta
Executive Director
Reverse Logistics Association
Brendan Witcher
VP, Principal Analyst
Forrester Research
Talent matters: Building great careers in retail
2:00pm–2:30pm
Javits North Level 4, Room 404, Twilio Stage
Brandi Douglas
Chief Human Resources Officer
National Retail Federation
Mecca Mitchell
Senior Vice President & Chief Diversity, Equity, and Inclusion Officer
Burlington Stores
Jordana Kammerud
Executive Vice President, Chief Human Resources Officer
Claire's
Theresa Watts, Ph.D.
Senior Vice President Human Resources, Diversity, Equity and Inclusion
True Religion Brand Jeans
2:45pm–3:15pm
Exhibitor Big Ideas
5 ways AI is transforming the way we shop produced by Google
2:45pm–3:15pm
Expo, Level 3, Expo Stage 4
Sachin Padwal
Director, Product Management, AI Solutions
Google
6 transformative retail trends that will break through disruption in 2023 produced by NielsenIQ
Engagement where it matters: Connecting your omnichannel message from click to brick produced by Vestcom
2:45pm–3:15pm
Expo, Level 1, Expo Stage 2
Shock Torem
SVP, CPG & Retailer Media Solutions
Vestcom
Rebecca Crosier
Team Lead, Shopper Marketing & Merchandising
Reckitt
Kim Humann
Sr. Manager Omni-Channel Shopper Marketing
Johnson & Johnson
Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker produced by Spryker
2:45pm–3:15pm
Expo, Level 1, Expo Stage 1
Shannon O'Brien
Chief Innovation & Technology Officer
Poolwerx
Andrew Gerasimov
VP of Customer Success & Expert Consulting
Spryker
Turn Shoppers into Long-term Connected Customers- By T-Mobile for Business/Tractor Supply produced by T-Mobile for Business
2:45pm–3:15pm
Expo, Level 3, Expo Stage 5
Deborah Weinswig
CEO
Coresight Research
Roopender Crowley
Managing Director of Retail Strategic Accounts
T-Mobile for Business
Steven Crowley
Director of Solutions Engineering
T-Mobile for Business
Al Lettera
SVP, IT
Tractor Supply Company
3:00pm–3:30pm
Keynote Session
Building the foundation for superior customer experiences: How retailers can capitalize on customer and associate focused innovation
3:00pm–3:30pm
Javits North, Level 5, SAP Theatre
David Wilkinson
EVP, President and GM - Global Retail
NCR Corporation
Shameek Konar
CEO
Pilot Company
Tim Baxter
Chief Executive Officer
Express, Inc.
3:30pm–4:00pm
Keynote Session
Climate action required: A business imperative with actor, writer and producer Kal Penn
3:30pm–4:00pm
SAP Theatre, Javits North, Level 5
5:00pm–11:00pm
Networking Event
Wednesday, January 18
10:00am–2:00pm
Special Program
Retail store tours
10:00am–2:00pm
Meet at designated location