Print Agenda

Saturday, January 15

5:00am5:15am
no-session-type

Confirmed Speakers

5:00am5:15am
6:00pm7:30pm
Networking Event

Opening party

6:00pm7:30pm
Celebrate the start of Retail's Big Show with our Opening Party. Connect with old friends and make new ones during this welcome party in the River Pavilion at the Javits.

Sunday, January 16

8:00am8:30am
Networking Event

Donut dunk

8:00am8:30am
Start the day off with complimentary donuts and coffee.
8:30am8:45am
Keynote Session

NRF chairman's welcome and opening remarks

8:30am8:45am
More details on this session coming soon!
8:45am9:15am
Keynote Session
9:15am9:45am
Keynote Session
9:45am10:15am
Keynote Session

NRF Curated Session

9:45am10:15am
More details on this session coming soon!
10:00am5:00pm
General Info

Expo open

10:00am5:00pm

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

NRF Innovation Lab

10:00am5:00pm
The NRF Innovation Lab showcases the latest applications in artificial intelligence, augmented reality, machine learning, facial recognition, robotics and more. This immersive exhibit tracks the latest developments in retail’s tech transformation.

Startup Zone

10:00am5:00pm
The Startup Zone gives you a sneak peek at the newest companies that are changing the way we retail. Get in on the ground floor with forward-thinking innovators that accelerate your business forward.
10:15am10:45am
10:30am11:00am
Featured Session

Capturing the Chinese luxury consumer

Is your brand circular enough?

Sustainability is no longer a choice but a consumer expectation: effective ways to accelerate your progress

Variability and visibility: Tactics to cope with supply chain disruptions

11:00am11:20am
Food Tech Pavilion

State of the food tech industry

11:00am11:20am
Expo Hall
The food and beverage industry has seen tremendous change over the past two years. From reinventing old ideas to finding new sources of innovation and everything in between, the industry has seen it all when it comes to technology usage and adoption. In this session, our speakers will discuss the primary focus areas in food and beverage technology, including the ways to effectively incorporate technology into your business.
11:15am11:45am
Featured Session

Capitalizing on analytics and harnessing the art of possible

Corporate M&A reimagined

Top trends shaping retail in 2022

Why it’s time to look beyond China

11:30am1:30pm
Networking Event

Food Truck Alley and Food Court

11:30am1:30pm

Take a break and explore lunch options with your retail industry colleagues.

Stop by Food Truck Alley and grab lunch from some of New York's most popular mobile culinary artisans. Located along the shuttle drop-off area on level 2.

For additional options, visit the Javits Food Court across from the special events hall on level 1.

12:00pm12:20pm
Food Tech Pavilion
12:00pm12:30pm
Featured Session

Championing Black-owned businesses

NRF Curated Session

NRF Curated Session

Shifting channel dynamics - Harnessing growth

12:30pm1:00pm
1:00pm1:20pm
Food Tech Pavilion

Online ordering and creating loyal guests

1:00pm1:20pm
Expo Hall
The recent online ordering boom gave foodservice operators an opportunity to bring new technology to their business and allowed these brands to reach their guests in new ways. Loyalty programs became a vital part of the brand-to-guest communication and offered a way for these guests to become more loyal customers. New methods of food delivery and pickup have also added to the considerations, alternatives and opportunities. Join our speaker in discussing how online ordering and loyalty programs not only increase sales and consumer engagement, but how they can bolster your business in ways you may never have expected.
1:30pm2:00pm
2:00pm2:20pm
Food Tech Pavilion
2:00pm2:30pm
Featured Session

Biophilic store interiors: Breathing new life into retail

New York City virtual store tour: a sneak preview of new openings

NRF Curated Session

NRF Curated Session

Understanding the digital consumer and where we go from here

2:30pm3:00pm
2:45pm3:15pm
Featured Session

2022's top tech challenges and opportunities

Democratizing finance: Consumer fintech catches on

NRF Curated Session

NRF Curated Session

3:00pm3:20pm
Food Tech Pavilion

How technology enables the foodservice supply chain

3:00pm3:20pm
Expo Hall
The supply chain is a critical component to foodservice operations, and the technology that enables it is a key piece of the puzzle. Foodservice brands need to know the food they purchase and serve is not only appropriately produced, but also safely packaged and transported to their establishment – the guest also wants to be able to gain information from farm to fork. Our speaker will share how connectivity and data sharing allows brands to record and report food preparation, packaging, and handling, all while providing the opportunity to share information and interact with the guests.
3:30pm4:30pm
Keynote Session
4:00pm5:00pm
Networking Event

Expo happy hour

4:00pm5:00pm
Grab a drink while strolling through the aisles to take in the latest cool retail tech.
5:30pm7:30pm
no-session-type

Monday, January 17

8:00am8:30am
Networking Event

Donut dunk

8:00am8:30am
Start the day off with complimentary donuts and coffee.
9:00am5:00pm
General Info

Expo open

9:00am5:00pm

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

NRF Innovation Lab

9:00am5:00pm
The NRF Innovation Lab showcases the latest applications in artificial intelligence, augmented reality, machine learning, facial recognition, robotics and more. This immersive exhibit tracks the latest developments in retail’s tech transformation.

Startup Zone

9:00am5:00pm
The Startup Zone gives you a sneak peek at the newest companies that are changing the way we retail. Get in on the ground floor with forward-thinking innovators that accelerate your business forward.
9:15am9:45am
Keynote Session

NRF Curated Session

9:15am9:45am
More details on this session coming soon!
10:30am11:00am
Featured Session

Beyond the transaction: Payments the new marketing play?

Mastering white glove delivery

NRF Curated Session

Retail-tainment in China

The expansion of the resale economy could be coming to your store soon

11:00am11:20am
Food Tech Pavilion

Considering off-premises, delivery, and ghost/dark/cloud kitchen operations

11:00am11:20am
Expo Hall
Conversations surrounding off-premises, delivery, and remote ghost/dark/cloud kitchen alternatives have been increasing steadily in the foodservice industry. How do you choose which option will work best for your business, and when you make that decision, how do you invest and implement a plan to move forward? Many brands have opted for new revenue streams using these methods and in this session, our speaker will present a case study on the considerations, challenges, and successes in choosing how to expand a brand using off-premises, delivery, and/or kitchen and production alternatives.
11:15am11:45am
Featured Session

Delivering force-multiplier consumer value with business ecosystems and new business models

Personalization and the art of emotional storytelling

The corner store goes upscale

The power of distribution automation

11:30am12:00pm
11:30am1:30pm
Networking Event

Food Truck Alley and Food Court

11:30am1:30pm

Take a break and explore lunch options with your retail industry colleagues.

Stop by Food Truck Alley and grab lunch from some of New York's most popular mobile culinary artisans. Located along the shuttle drop-off area on level 2.

For additional options, visit the Javits Food Court across from the special events hall on level 1.

12:00pm12:20pm
Food Tech Pavilion
12:00pm12:30pm
Featured Session

Fit-technology – Are we there yet?

Latest consumer research reveals the key psychological drivers and innovations for retail 2024

Middle commerce: the new class of retail

Winning the battle in digital supply chain visibility

12:30pm1:00pm
12:30pm11:15pm
Exhibitor Big Ideas
1:00pm1:20pm
Food Tech Pavilion

Where data analytics and data security intersect in foodservice

1:00pm1:20pm
Expo Hall
Data security has long been a hot topic in foodservice, but with all the new data becoming available to operators, data analytics is once again a key application and focus as the two had to go hand in hand with one another. Customer data is much more prevalent in the industry and acts as the gateway to your customers. Understanding who your customers are and what they want is key to creating loyal guests, but their data must be secured at all times. In this session, our speaker will delve into the ways in which we can both acquire and secure the data we receive on our customers.
2:00pm2:20pm
Food Tech Pavilion
2:00pm2:30pm
Featured Session

Leveraging AI to streamline fashion design: improving fit, reducing inventory and decreasing returns

NRF Curated Session

NRF Curated Session

NRF Curated Session

2:30pm3:00pm
2:45pm3:15pm
Featured Session

NRF Curated Session

NRF Curated Session

NRF Curated Session

Worth the hype? What brands should know

3:30pm4:00pm
Keynote Session

NRF Curated Session

3:30pm4:00pm
More details on this session coming soon!
4:00pm5:00pm
Networking Event

Expo happy hour

4:00pm5:00pm
Grab a drink while strolling through the aisles to take in the latest cool retail tech.
4:30pm5:00pm
Keynote Session

NRF Curated Session

4:30pm5:00pm
More details on this session coming soon!

Tuesday, January 18

8:00am8:30am
Networking Event

Donut dunk

8:00am8:30am
Start the day off with complimentary donuts and coffee.
8:30am9:15am
Keynote Session

NRF Curated Session

8:30am9:15am
More details on this session coming soon!
9:00am4:00pm
General Info

Expo open

9:00am4:00pm

See the next big thing before it's big!

Explore innovative technologies, learn about groundbreaking solutions and connect with the biggest movers in retail today.

See the current list of exhibitors or view the floor plan.

NRF Innovation Lab

9:00am4:00pm
The NRF Innovation Lab showcases the latest applications in artificial intelligence, augmented reality, machine learning, facial recognition, robotics and more. This immersive exhibit tracks the latest developments in retail’s tech transformation.

Startup Zone

9:00am4:00pm
The Startup Zone gives you a sneak peek at the newest companies that are changing the way we retail. Get in on the ground floor with forward-thinking innovators that accelerate your business forward.
9:45am10:15am
Keynote Session

NRF Curated Session

9:45am10:15am
More details on this session coming soon!
10:00am10:20am
Food Tech Pavilion

Robotics, vending and micro-markets, oh my!

10:00am10:20am
Expo Hall
Staff constraints within the foodservice industry has accelerated innovation in robotics, vending, and micro-market offerings; be it contactless and self-serve experiences or robots flipping hamburgers and making pizza. Many foodservice brands have been considering and even testing ways to incorporate these new ideas into their established offerings. Our speaker will discuss what you should consider when looking into options for robotics, vending, or micro-markets within your business.
10:30am11:00am
Featured Session

Marketplaces: Booming business today, but what's next?

NRF Curated Session

Selling on social: How to get the best out of in-app shopping

The supply chain disruptors

11:00am11:20am
Food Tech Pavilion
11:15am11:45am
Featured Session

NRF Curated Session

Size inclusivity : Rethinking fashion’s approach to the plus-size market

Supply chain governance and tracking of goods

Telehealth 2.0

11:30am1:30pm
Networking Event

Food Truck Alley and Food Court

11:30am1:30pm

Take a break and explore lunch options with your retail industry colleagues.

Stop by Food Truck Alley and grab lunch from some of New York's most popular mobile culinary artisans. Located along the shuttle drop-off area on level 2.

For additional options, visit the Javits Food Court across from the special events hall on level 1.

12:00pm12:20pm
Food Tech Pavilion

Farm to fork connections: Blockchain, supply chain, and logistics

12:00pm12:20pm
Expo Hall
The concept of 'Farm to Fork' and the supply chain has been in the spotlight for a while, because consumers want to know more than ever where their food is coming from, and the operator has been looking to establish new and focused local, regional and national providers. Using technology such as blockchain, we can better address the point of production through transportation, storage, and onto the customer's plate. It is imperative that every point of the supply chain is captured correctly and our speaker will address the key components needed to be both reported and read appropriately to ensure safe delivery from farm to fork.
12:00pm12:30pm
Featured Session

Chinese shopping festivals – How to prepare and capitalize on growth opportunity

Humans: Hard-wired for connection. Delivering content, community and commerce

NRF Curated Session

Scaling supply chain sustainability

12:30pm1:00pm
1:00pm1:20pm
Food Tech Pavilion
1:30pm2:00pm
2:00pm2:20pm
Food Tech Pavilion

Where the FOH and BOH goes from here

2:00pm2:20pm
Expo Hall
New technology innovation in the front and back of the house has continued to evolve over the past few years and it is that technology that gives brands a leg up on the competition. Understanding how building an effective and efficient technology stack that is usable and accessible at the store level, and above-store regionally, nationally and by brand, is key to building a better business. In this session, the components of an effective technology stack will be discussed, including how to use technology that’s already implemented, and incorporating new technology that will better your operations on a daily basis.
2:00pm2:30pm
Featured Session

Is plant-based- truly taking root?

Meeting Gen Z where they are

On-demand production: Custom everything - if you're willing to pay

2:45pm3:15pm
Featured Session

Global Store Tour: Exceptional new store openings from around the world

NRF Curated Session

3:00pm4:00pm
Networking Event

Snack attack

3:00pm4:00pm
Grab a snack while strolling through the aisles to take in the latest cool retail tech.
3:30pm4:00pm
Keynote Session

NRF Curated Session

3:30pm4:00pm
More details on this session coming soon!
4:00pm4:30pm
Keynote Session

NRF Curated Session

4:00pm4:30pm
More details on this session coming soon!