Anish Melwani
Chairman & CEO
LVMH Moët Hennessy Louis Vuitton Inc.
Agenda
Tuesday, January 17
7:30am–8:00am
8:00am–8:45am
8:00am–4:00pm
NRF membership lounge
8:00am–4:00pm
Crystal Palace, Level 3
8:30am–2:45pm
NRF Retail Law and Risk Seminar
8:30am–2:45pm
Javits North, Level 4, Room 411
8:45am–9:15am
State of the US markets and economy with Charles Schwab Chief Investment Strategist Liz Ann Sonders
8:45am–9:15am
Javits North, Level 5, SAP Theatre
Martine Reardon
Chief Marketing Officer & EVP Content & Membership
National Retail Federation
Liz Ann Sonders
Managing Director, Chief Investment Strategist
Charles Schwab
9:00am–4:00pm
9:15am–9:45am
Clicks and picks: The state of the supply chain 2023 produced by SOTI
9:15am–9:45am
Expo, Level 1, Expo Stage 2
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
Connect, communicate, customer-centric: A modern approach to the associate experience produced by Axonify
9:15am–9:45am
Expo, Level 3, Expo Stage 4
Jamie Furey
VP, Talent Management, Learning and Diversity
Lowe's
Marketplace technology & strategy - The next big thing in growth for leading commerce players produced by Marketplacer
9:15am–9:45am
Expo, Level 1, Expo Stage 1
Bob Schwartz
Marketplacer Board Member, previous President of Magento & President/GM Nordstrom.com
Marketplacer
Nick Blatt
Head of eCommerce & Digital Customer Experience
Chemist Warehouse
Nailing demand forecasts: From machine learning to replenishment and everything in between produced by Planalytics
9:15am–9:45am
Expo, Level 3, Expo Stage 5
Scott Bernhardt
President
Planalytics, Inc
Ross Giambalvo
Vice President of Inventory Management
H-E-B
Jeremy Elster
Data Science Manager
Chipotle Mexican Grill
Tyler Scott
Senior Director, Demand Planning/Retail Support
Albertson's
Returns are a powerful engagement opportunity - one you can’t ignore produced by Appriss Retail
9:15am–9:45am
Expo, Level 3, Expo Stage 3
David Speights, PhD
Chief Data Scientist
Appriss Retail
Marc Patrouch
VP, Asset Protection
Advance Auto Parts
Dale Foster
Director of Asset Protection
Advance Auto Parts
Revolutionizing luxury experiences: A conversation with Neiman Marcus Group CEO, Geoffroy van Raemdonck
9:45am–10:15am
Rethinking the company associate experience with PepsiCo Foods North America's CEO Steven Williams
9:45am–10:15am
Javits North, Level 5, SAP Theatre
Steven Williams
CEO
PepsiCo Foods North America
Kelly Pedersen
US Retail Leader
PwC
10:00am–12:00pm
Expo tours
10:00am–12:00pm
Level 1, Room 1A 03
10:15am–11:00am
5 critical value sources from Distributed Order Management in an omnichannel world produced by Softeon
10:15am–11:00am
Expo, Level 1, Expo Stage 2
Jerry W Sheldon
Senior Analyst
IHL Group
Dan Gilmore
CMO
Softeon
Satish Kumar
VP, Client Services and Technology
Softeon
Elevating retail experiences with foundational technologies produced by Comcast Business
10:15am–11:00am
Expo, Level 3, Expo Stage 4
Amit Verma
CTO
Comcast Business Enterprise Solutions
Purazar Gowadia
SVP & General Manager
Comcast Business Services
Matt Fassnacht
VP, Enterprise Solutions
Comcast Business Services
Emma Powers
Executive Director, Marketing
Comcast Business Services
The ins and outs of store experience produced by Tulip
10:15am–11:00am
Expo, Level 3, Expo Stage 5
We’re all human: Creating a culture of compassion in the contact center produced by Talkdesk
10:15am–11:00am
Expo, Level 1, Expo Stage 1
Amber Scott
VP, Customer Experience
Tuft & Needle
Christopher McShane
SVP of Customer Experience
Serta Simmons Bedding
Shannon Flanagan
VP Global Industry Strategy: Retail & Consumer Goods
Talkdesk
Jeff Pennell
CEO
Cambridge Spa Group
Winning with culture: How people power AEO Inc.’s legendary brands produced by Zipline
10:15am–11:00am
Expo, Level 3, Expo Stage 3
Marc Lambo
Sr. Director, Associate Experience, Communication, Store Technology & Innovation
American Eagle Outfitters & Aerie
10:30am–11:00am
Beauty’s blush with technology
10:30am–11:00am
Javits North Level 4, Room 406, UST Stage
Ophelia Ceradini
VP, Digital Technology and Innovation
The Estée Lauder Companies
Nicolette Bosco
VP, Divisional Business Manager for Beauty
Macy's
Kelly Kovack
Founder and CEO
BeautyMatter
Can resale increase foot traffic in stores?
10:30am–11:00am
Javits North Level 4, Elastic Path Stage
Lee Peterson
Executive Vice President, Thought Leadership and Marketing
WD Partners
How to build a global superbrand
10:30am–11:00am
Javits North Level 4, Room 404, Twilio Stage
Lauren Thomas
Reporter
Wall Street Journal
Nick Woodhouse
President and Chief Marketing Officer
Authentic Brands Group
11:00am–11:30am
Spicing up site selection: How data drives Pollo Campero’s expansion plan
11:00am–11:30am
Expo, Level 1, Food Service Tech Stage
Navigating digital platforms for retail success
11:00am–11:30am
River Pavilion, Level 4, commercetools Stage
Tony Drockton
Founder and Chief Cheerleader
Hammitt
Lauren Scala
TV Host/Reporter
Cory Baker
Co-Founder
11:00am–2:00pm
VC startup meetups
11:00am–2:00pm
Level 1, Room 1E 02-03
11:15am–11:45am
Catering to today’s grocery consumer
11:15am–11:45am
Javits North Level 4, Room 406, UST Stage
Rick Gomez
Executive Vice President and Chief Food and Beverage Officer
Target
Kristen Riggs
SVP, Chief Growth Officer
The Hershey Company
Katishi Maake
Retail Writer
Retail Brew
Executing a successful resale model: People, approach, functions, marketing and scale
11:15am–11:45am
Javits North Level 4, Elastic Path Stage
Sarah LaFleur
Founder & CEO
M.M.LaFleur
Brian Ehrig
Partner
Kearney
Liz Hershfield
Senior Vice President & Head of Sustainability for J. Crew Group, Senior Vice President of Sourcing for Madewell
Madewell
Nothing to hide: Full transparency on sustainability
11:15am–11:45am
Javits North Level 4, Room 404, Twilio Stage
Scot Case
VP, CSR and Sustainability
National Retail Federation
Carlos Londono
Vice President and Head of Supply Chain
Chipotle Mexican Grill
Jeffrey Hogue
Chief Sustainability Officer
Levi Strauss & Co.
11:30am–12:30pm
Designing the customer-driven stores for better and faster shopping experience with simulation and digital twins produced by Lenovo/NVIDIA
11:30am–12:30pm
Expo, Level 1, Expo Stage 2
Azita Martin
VP & GM Artificial Intelligence for Retail and CPG
NVIDIA
Charles Ferland
Vice President & General Manager, Edge Computing & Communication Service Providers
Lenovo
Wesley Rhodes
VP, Technology Transformation and R&D
Kroger Co.
Exhibitor Big Ideas Session produced by Dailypay
11:30am–12:30pm
Expo, Level 1, Expo Stage 1
No future in retail without RFID: How Lululemon uses RFID to create inventory visibility produced by Nedap
11:30am–12:30pm
Expo, Level 3, Expo Stage 5
Carl Barker
VP, Global Omni
Lululemon
Ailen Bilharz
Director of iD Cloud Platform, North America
Nedap
Overcoming price challenges & anticipating ahead with AI produced by Impact Analytics
11:30am–12:30pm
Expo, Level 3, Expo Stage 4
Retail technology supporting unified commerce and the entire store ecosystem produced by AT&T
11:30am–12:30pm
Expo, Level 3, Expo Stage 3
Michael Colaneri
VP, AT&T Global Business-Retail, Restaurant, Hospitality, and Industry Solutions
AT&T Business
Antoine Tessier
CTO
LVMH Americas
11:30am–1:30pm
Attendee lunch options
11:30am–1:30pm
Various locations in Javits
12:00pm–12:30pm
Demystifying data: Profitability, people and the power of analytics
12:00pm–12:30pm
Expo, Level 1, Food Service Tech Stage
Kelly MacPherson
Chief Technology and Supply Chain Officer
Union Square Hospitality Group
12:00pm–1:00pm
Consumer outlook 2023 (registered press and analysts only)
12:00pm–1:00pm
Press office, Level 1, 1C 03
1:00pm–1:30pm
From restaurants to retail: How new tech is changing the experience
1:00pm–1:45pm
A panel discussion: Ignite demand and drive traffic to your brand produced by Oracle
1:00pm–1:45pm
Expo, Level 1, Expo Stage 2
Delivering for the omnichannel customer with agility and precision produced by Relex Solutions
1:00pm–1:45pm
Expo, Level 3, Expo Stage 3
Mikko Kärkkäinen
Co-Founder and CEO
RELEX Solutions
Peter Anthony
VP, Supply Chain Services
ADUSA Supply Chain
Jason Thomas
Director Demand Services
ADUSA Procurement
Candace Davis
Manager of Demand Systems
ADUSA Procurement
Exhibitor Big Ideas Session produced by Dell
1:00pm–1:45pm
Expo, Level 3, Expo Stage 4
Leveraging new technologies to drive customer engagement and loyalty produced by Visa
1:00pm–1:45pm
Expo, Level 3, Expo Stage 5
Kothai Senthil
VP, Head of Payments
Albertsons Companies, Inc.
Aditya Betala
Head of Crypto Advisory
Visa Inc.
Redefine your customer experience with modern kiosk and signage solutions produced by Google
1:00pm–1:45pm
Expo, Level 1, Expo Stage 1
Robert DeVito
Global Director, Chrome Customer and Partner Engineering
Google
1:15pm–1:45pm
Closing the loop: Reddit and R/GA discuss commerce, community and the consumer now and in Web 3.0
1:15pm–1:45pm
Javits North Level 4, Elastic Path Stage
Christine Russo
Principal
RCCA
Tiffany Rolfe
Global Chief Creative Officer
R/GA
Neal Hubman
Global Head of Client Solutions
Reddit
Creating a data-driven culture of innovation at Woolworths Group
1:15pm–1:45pm
Javits North Level 4, Room 406, UST Stage
Deborah Weinswig
CEO
Coresight Research
Brad Banducci
Chief Executive Officer and Managing Director
Woolworths Group
Amitabh Mall
Chief Analytics Officer
Woolworths Group
Top global consumer trends for retailers in 2023
1:15pm–1:45pm
Javits North Level 4, Room 404, Twilio Stage
Michelle Evans
Global Lead of Retail and Digital Consumer Insights
Euromonitor International
2:00pm–2:30pm
Building a culture of community for employee engagement, retention & success produced by Yoobic
2:00pm–2:30pm
Expo, Level 3, Expo Stage 4
Estee Woods
Head of Product Marketing
YOOBIC
Chris Kaighn
SVP, Boutiques, Real Estate, and Strategic Partnerships
francesca's
Sarah Brown
Director, Field Training and Guest Experience
francesca's
Mastercard Economics Institute: Understand the US economy’s path through the consumer lens produced by Mastercard
2:00pm–2:30pm
Expo, Level 3, Expo Stage 5
Maximize labor efficiency and employee engagement simultaneously produced by Legion
Publicis Sapient talks about digital transformation in retail produced by Publicis Sapient
2:00pm–2:30pm
Expo, Level 1, Expo Stage 2
Winning strategies for merchandise decisioning & supply chain performance – An executive perspective produced by SAS
2:00pm–2:30pm
Expo, Level 1, Expo Stage 1
Jacqueline Long
Director, Merchandise Process
Bealls, Inc
Andrea Turner
VP, Global Customer Service and Logistics
Mondelēz International
Maggie Lyons
Managing Director, US Retail & Consumer Goods
SAS
Human-centric design in a digital world
2:00pm–2:30pm
River Pavilion, Level 4, commercetools Stage
Bevan Bloemendaal
Chief Brand and Creative Officer
NELSON Worldwide
Brad Baer
Founder & CEO
Crafted Action
Retail redefined: 2023 and beyond
2:00pm–2:30pm
Javits North Level 4, Room 406, UST Stage
Rachel Dalton
Head of Retailer Insights
Kantar
Christina Hennington
Executive Vice President and Chief Growth Officer
Target
Returns reckoning: Is the free ride over?
2:00pm–2:30pm
Javits North Level 4, Elastic Path Stage
Sucharita Kodali
Vice President, Principal Analyst
Forrester Research
Joan King
EVP, Digital and International
Crate & Barrel
Priya Buening
VP/GM, US Ecommerce
Levi Strauss & Co.
Talent matters: Building great careers in retail
2:00pm–2:30pm
Javits North Level 4, Room 404, Twilio Stage
Brandi Douglas
Chief Human Resources Officer
National Retail Federation
Mecca Mitchell
Senior Vice President & Chief Diversity, Equity, and Inclusion Officer
Burlington Stores
Jordana Kammerud
Executive Vice President, Chief Human Resources Officer
Claire's
Theresa Watts, Ph.D.
Senior Vice President Human Resources, Diversity, Equity and Inclusion
True Religion Brand Jeans
2:45pm–3:15pm
5 ways AI is transforming the way we shop produced by Google
2:45pm–3:15pm
Expo, Level 3, Expo Stage 4
Sachin Padwal
Director, Product Management, AI Solutions
Google
6 transformative retail trends that will break through disruption in 2023 produced by NielsenIQ
Engagement where it matters: Connecting your omnichannel message from click to brick produced by Vestcom
Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker produced by Spryker
2:45pm–3:15pm
Expo, Level 1, Expo Stage 1
Chris Rauch
Chief Customer Officer
Spryker
Shannon O'Brien
Chief Innovation & Technology Officer
Poolwerx
The power of in-store connectivity produced by T-Mobile
2:45pm–3:15pm
Expo, Level 3, Expo Stage 5
3:00pm–3:30pm
Building the foundation for superior customer experiences: How retailers can capitalize on customer and associate focused innovation
3:00pm–3:30pm
Javits North, Level 5, SAP Theatre
David Wilkinson
EVP, President and GM - Global Retail
NCR Corporation
Shameek Konar
CEO
Pilot Company
Tim Baxter
Chief Executive Officer
Express, Inc.
3:30pm–4:00pm
Breakthrough Keynote – speaker to be announced soon
3:30pm–4:00pm
SAP Theatre, Javits North, Level 5