Anish Melwani
Chairman & CEO
LVMH Moët Hennessy Louis Vuitton Inc.
Agenda
Tuesday, January 17
7:30am–8:00am
8:00am–8:45am
Bringing innovation to multi-centennial brands: A conversation with LVMH Inc. Chairman and CEO Anish Melwani
8:00am–4:00pm
NRF membership lounge
8:00am–4:00pm
Crystal Palace, Level 3
8:30am–2:45pm
NRF Retail Law and Risk Seminar
8:30am–2:45pm
Javits North, Level 4, Room 411
8:45am–9:15am
State of the US markets and economy with Charles Schwab Chief Investment Strategist Liz Ann Sonders
8:45am–9:15am
Javits North, Level 5, SAP Theatre
Martine Reardon
Chief Marketing Officer & EVP Content & Membership
National Retail Federation
Liz Ann Sonders
Managing Director, Chief Investment Strategist
Charles Schwab
9:00am–4:00pm
9:15am–9:45am
Connect, communicate, customer-centric: A modern approach to the associate experience produced by Axonify
9:15am–9:45am
Expo, Level 3, Expo Stage 4
Martin Newman
The Consumer Champion
The Customer First Group
Dave Sansavera
Sr. Dir, Learning and Development
Lowe's Inc.
Marketplace technology & strategy - The next big thing in growth for leading commerce players produced by Marketplacer
9:15am–9:45am
Expo, Level 1, Expo Stage 1
Bob Schwartz
Marketplacer Board Member, previous President of Magento & President/GM Nordstrom.com
Marketplacer
Nick Blatt
Head of eCommerce & Digital Customer Experience
Chemist Warehouse
Nailing demand forecasts: From machine learning to replenishment and everything in between produced by Planalytics
9:15am–9:45am
Expo, Level 3, Expo Stage 5
Scott Bernhardt
President
Planalytics, Inc
Ross Giambalvo
Vice President of Inventory Management
H-E-B
Jeremy Elster
Data Science Manager
Chipotle Mexican Grill
Tyler Scott
Senior Director, Demand Planning/Retail Support
Albertson's
Returns are a powerful engagement opportunity - one you can’t ignore produced by Appriss Retail
9:15am–9:45am
Expo, Level 3, Expo Stage 3
David Speights, PhD
Chief Data Scientist
Appriss Retail
Marc Patrouch
VP, Asset Protection
Advance Auto Parts
Dale Foster
Director of Asset Protection
Advance Auto Parts
The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI
9:15am–9:45am
Expo, Level 1, Expo Stage 2
Shash Anand
Senior Vice President, Product Strategy
SOTI Inc.
Revolutionizing luxury experiences: A conversation with Neiman Marcus Group CEO, Geoffroy van Raemdonck
9:15am–9:45am
Javits North, Level 5, SAP Theatre
Phil Wahba
Senior Writer
Fortune Magazine
Geoffroy van Raemdonck
CEO
Neiman Marcus Group
9:45am–10:15am
Rethinking the company associate experience with PepsiCo Foods North America's CEO Steven Williams
9:45am–10:15am
Javits North, Level 5, SAP Theatre
Steven Williams
CEO
PepsiCo Foods North America
Kelly Pedersen
US Retail Leader
PwC
10:00am–12:00pm
Expo tours
10:00am–12:00pm
Level 1, Room 1A 03
10:15am–11:00am
5 critical value sources from Distributed Order Management in an omnichannel world produced by Softeon
10:15am–11:00am
Expo, Level 1, Expo Stage 2
Jerry W Sheldon
Senior Analyst
IHL Group
Dan Gilmore
CMO
Softeon
Satish Kumar
VP, Client Services and Technology
Softeon
From AEO to Alo Yoga: A conversation with retail exec Karen Peters produced by Zipline
10:15am–11:00am
Expo, Level 3, Expo Stage 3
Karen Peters
Global Head of Retail and Store Development
Alo Yoga
How Starbucks uses technology to re-imagine customer and employee experiences produced by Comcast Business
10:15am–11:00am
Expo, Level 3, Expo Stage 4
Purazar Gowadia
SVP & General Manager
Comcast Business Services
Bryan Witkowski
VP, Product Strategy
MachineQ
Venkat Venkatakrishnan
SVP, Partner & Customer Solutions
Starbucks
Todd Shaver
VP, Retail Infrastructure
Starbucks
The ins and outs of store experience produced by Tulip
10:15am–11:00am
Expo, Level 3, Expo Stage 5
Ali Asaria
Founder and CEO
Tulip Retail
Brendon Gerisch
Chief Commercial Officer
John Elliott
Rissa Jarratt
VP of Retail
Jenni Kayne
Marco Benasedo
CIO
Boggi Milano
We’re all human: Creating a culture of compassion in the contact center produced by Talkdesk
10:15am–11:00am
Expo, Level 1, Expo Stage 1
Amber Scott
VP, Customer Experience
Tuft & Needle
Christopher McShane
SVP of Customer Experience
Serta Simmons Bedding
Shannon Flanagan
VP Global Industry Strategy: Retail & Consumer Goods
Talkdesk
Jeff Pennell
CEO
Cambridge Spa Group
10:30am–11:00am
Beauty’s blush with technology
10:30am–11:00am
Javits North Level 4, Room 406, UST Stage
Ophelia Ceradini
VP, Digital Technology and Innovation
The Estée Lauder Companies
Nicolette Bosco
VP, Divisional Business Manager for Beauty
Macy's
Kelly Kovack
Founder and CEO
BeautyMatter
Can resale increase foot traffic in stores?
10:30am–11:00am
Javits North Level 4, Elastic Path Stage
Lee Peterson
Executive Vice President, Thought Leadership and Marketing
WD Partners
Seana Strawn
Head of Retail Design and Home Furnishing Identity
IKEA US
How to build a global superbrand
10:30am–11:00am
Javits North Level 4, Room 404, Twilio Stage
Lauren Thomas
Reporter
Wall Street Journal
Nick Woodhouse
President and Chief Marketing Officer
Authentic Brands Group
11:00am–11:30am
Data-driven site selection: How understanding consumer movement drives Little Caesars' expansion plan
11:00am–11:30am
Expo, Level 1, Food Service Tech Stage
Brad Puckett
Director, Market Intelligence Planning
Little Caesars
Cate Zovod
VP, Product and Industry Marketing
Near
Navigating digital platforms for retail success
11:00am–11:30am
River Pavilion, Level 4, commercetools Stage
Tony Drockton
Founder and Chief Cheerleader
Hammitt
Lauren Scala
TV Host/Reporter
Cory Baker
Founder & Managing Partner
Consortium Brand Partners
11:00am–2:00pm
VC startup meetups
11:00am–2:00pm
Level 1, Room 1E 02-03
11:15am–11:45am
Catering to today’s grocery consumer
11:15am–11:45am
Javits North Level 4, Room 406, UST Stage
Rick Gomez
Executive Vice President and Chief Food and Beverage Officer
Target
Kristen Riggs
President, Salty Snacks
The Hershey Company
Katishi Maake
Retail Writer
Retail Brew
Executing a successful resale model: People, approach, functions, marketing and scale
11:15am–11:45am
Javits North Level 4, Elastic Path Stage
Sarah LaFleur
Founder & CEO
M.M.LaFleur
Brian Ehrig
Partner
Kearney
Liz Hershfield
Senior Vice President & Head of Sustainability for J. Crew Group, Senior Vice President of Sourcing for Madewell
Madewell
Nothing to hide: Full transparency on sustainability
11:15am–11:45am
Javits North Level 4, Room 404, Twilio Stage
Marissa Pagnani McGowan
Chief Sustainability Officer, North America
L’Oréal
Scot Case
VP, CSR and Sustainability
National Retail Federation
Jeffrey Hogue
Chief Sustainability Officer
Levi Strauss & Co.
11:30am–12:30pm
Kroger transforms the customer store experience with simulation, Edge and AI produced by Lenovo/NVIDIA
11:30am–12:30pm
Expo, Level 1, Expo Stage 2
Azita Martin
VP & GM Artificial Intelligence for Retail and CPG
NVIDIA
Charles Ferland
Vice President & General Manager, Edge Computing & Communication Service Providers
Lenovo
Wesley Rhodes
VP, Technology Transformation and R&D
Kroger Co.
No future in retail without RFID: How Lululemon uses RFID to create inventory visibility produced by Nedap
11:30am–12:30pm
Expo, Level 3, Expo Stage 5
Carl Barker
VP, Global Omni
Lululemon
Ailen Bilharz
Director of iD Cloud Platform, North America
Nedap
Liam Kerney
VP, Global Retail Engineering and Services
lululemon
Overcoming price challenges & anticipating ahead with AI produced by Impact Analytics
11:30am–12:30pm
Expo, Level 3, Expo Stage 4
Daren Hull
President
Vera Bradley
Ben Pivar
SVP and CIO
Carter's
Prashant Agrawal
CEO and Founder
Impact Analytics
Retail technology supporting unified commerce and the entire store ecosystem produced by AT&T
11:30am–12:30pm
Expo, Level 3, Expo Stage 3
Michael Colaneri
VP, AT&T Global Business-Retail, Restaurant, Hospitality, and Industry Solutions
AT&T Business
Antoine Tessier
CTO
LVMH Americas
The zero-cost high impact recruiting tool in the unlikeliest place: Pay produced by Dailypay
11:30am–12:30pm
Expo, Level 1, Expo Stage 1
Peter Czimback
VP, Digital Experience and Creator of Emerge
Aramark
James Startare
VP, Benefits
Aramark
Stacy Greiner
COO
DailyPay
Darlene Miranda
VP, Product Management, UX Design and Research
DailyPay
11:30am–1:30pm
Attendee lunch options
11:30am–1:30pm
Various locations in Javits
12:00pm–12:30pm
Demystifying data: Profitability, people and the power of analytics
12:00pm–12:30pm
Expo, Level 1, Food Service Tech Stage
Kelly MacPherson
Chief Technology and Supply Chain Officer
Union Square Hospitality Group
Morgan Wiley
Director, Digital Innovation
Union Square Hospitality Group
Cam Avent
Director of Analytics
Union Square Hospitality Group
12:00pm–1:00pm
Consumer outlook 2023 (registered press and analysts only)
12:00pm–1:00pm
Press office, Level 1, 1C 03
Mark Mathews
VP, Research Development and Industry Analysis
National Retail Federation
Katherine Cullen
Sr. Director, Industry and Consumer Insights
National Retail Federation
Jonathan Silver
CEO and Founder
Affinity Solutions
1:00pm–1:30pm
From restaurants to retail: How new tech is changing the experience
1:00pm–1:30pm
River Pavilion, Level 4, commercetools Stage
Robert Daigle
Global AI Lead
Lenovo
Atif Kureishy
CEO / Founder
Vistry
1:00pm–1:45pm
A panel discussion: Ignite demand and drive traffic to your brand produced by Oracle
1:00pm–1:45pm
Expo, Level 1, Expo Stage 2
Mike Webster
SVP, General Manager
Oracle Retail
Jordi Suarez
Global Head of Uber Direct
Uber
Ravi Balwada
CTO
Guitar Center
AI: Enabling autonomous stores, smart shelves, and creating exciting new customer interactions produced by Dell
1:00pm–1:45pm
Expo, Level 3, Expo Stage 4
David Dobson
Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation
Kevin Howard
CEO
AWM Smart Shelf
Hayley Tabor
VP, Global Industries, Sales and Solutions
Dell Technologies
Rick Whitford
Managing Director, Edge AI Offering Leader
Deloitte Consulting, LLP
Delivering for the omnichannel customer with agility and precision produced by Relex Solutions
1:00pm–1:45pm
Expo, Level 3, Expo Stage 3
Mikko Kärkkäinen
Co-Founder and CEO
RELEX Solutions
Jason Thomas
Director Demand Services
ADUSA Procurement
Candace Davis
Manager of Demand Systems
ADUSA Procurement
Brian Aubertine
VP Procurement Projects
ADUSA Procurement
How Wendy’s is delivering modern customer and employee experiences with ChromeOS produced by Google
1:00pm–1:45pm
Expo, Level 1, Expo Stage 1
Robert DeVito
Global Director, Chrome Customer and Partner Engineering
Google
Stephanie Shaw
VP, Enterprise Solutions
The Wendy's Company
Leveraging new technologies to drive customer engagement and loyalty produced by Visa
1:00pm–1:45pm
Expo, Level 3, Expo Stage 5
Marina Chernyak
VP, US Retail
Visa
Jeff Lambert
Head of Loyalty
Visa
Tyler Moebius
CEO/CTO
SmartMedia Technologies
Scott Lawrence
SVP, Global Solutions
Verizon
1:15pm–1:45pm
Closing the loop: Reddit and R/GA discuss commerce, community and the consumer now and in Web 3.0
1:15pm–1:45pm
Javits North Level 4, Elastic Path Stage
Christine Russo
Principal
RCCA
Tiffany Rolfe
Global Chief Creative Officer
R/GA
Neal Hubman
Global Head of Client Solutions
Reddit
Creating a data-driven culture of innovation at Woolworths Group
1:15pm–1:45pm
Javits North Level 4, Room 406, UST Stage
Deborah Weinswig
CEO
Coresight Research
Brad Banducci
Chief Executive Officer and Managing Director
Woolworths Group
Amitabh Mall
Chief Analytics Officer
Woolworths Group
Top global consumer trends for retailers in 2023
1:15pm–1:45pm
Javits North Level 4, Room 404, Twilio Stage
Michelle Evans
Global Lead of Retail and Digital Consumer Insights
Euromonitor International
2:00pm–2:30pm
Building a culture of community for employee engagement, retention & success produced by Yoobic
2:00pm–2:30pm
Expo, Level 3, Expo Stage 4
Estee Woods
Head of Product Marketing
YOOBIC
Chris Kaighn
SVP, Boutiques, Real Estate, and Strategic Partnerships
francesca's
Sarah Brown
Director, Field Training and Guest Experience
francesca's
Mastercard Economics Institute: Understand the US economy’s path through the consumer lens produced by Mastercard
2:00pm–2:30pm
Expo, Level 3, Expo Stage 5
Daren Hull
President
Vera Bradley
Michelle Meyer
Chief Economist, US
Mastercard
Maximize labor efficiency and employee engagement simultaneously produced by Legion
2:00pm–2:30pm
Expo, Level 3, Expo Stage 3
Sanish Mondkar
Founder and CEO
Legion Technologies
Traci Chernoff
Sr. Director, Employee Engagement
Legion Technologies
Publicis Sapient talks about digital transformation in retail produced by Publicis Sapient
2:00pm–2:30pm
Expo, Level 1, Expo Stage 2
Abhinav Sharma
Sr. Client Partner
Publicis Sapient
Mandeep Bhatia
VP, Global Digital Product & Omnichannel Innovation
Tapestry
Winning strategies for merchandise decisioning & supply chain performance – An executive perspective produced by SAS
2:00pm–2:30pm
Expo, Level 1, Expo Stage 1
Jacqueline Long
Director, Merchandise Process
Bealls, Inc
Andrea Turner
VP, Global Customer Service and Logistics
Mondelēz International
Maggie Lyons
Managing Director, US Retail & Consumer Goods
SAS
Human-centric design in a digital world
2:00pm–2:30pm
River Pavilion, Level 4, commercetools Stage
Bevan Bloemendaal
Chief Brand and Creative Officer
NELSON Worldwide
Brad Baer
Founder & CEO
Crafted Action
Retail redefined: 2023 and beyond
2:00pm–2:30pm
Javits North Level 4, Room 406, UST Stage
Rachel Dalton
Head of Retailer Insights
Kantar
Christina Hennington
Executive Vice President and Chief Growth Officer
Target Corp.
Returns reckoning: Is the free ride over?
2:00pm–2:30pm
Javits North Level 4, Elastic Path Stage
Joan King
EVP, Digital and International
Crate & Barrel
Tony Sciarrotta
Executive Director
Reverse Logistics Association
Brendan Witcher
VP, Principal Analyst
Forrester Research
Talent matters: Building great careers in retail
2:00pm–2:30pm
Javits North Level 4, Room 404, Twilio Stage
Brandi Douglas
Chief Human Resources Officer
National Retail Federation
Mecca Mitchell
Senior Vice President & Chief Diversity, Equity, and Inclusion Officer
Burlington Stores
Jordana Kammerud
Executive Vice President, Chief Human Resources Officer
Claire's
Theresa Watts, Ph.D.
Senior Vice President Human Resources, Diversity, Equity and Inclusion
True Religion Brand Jeans
2:45pm–3:15pm
5 ways AI is transforming the way we shop produced by Google
2:45pm–3:15pm
Expo, Level 3, Expo Stage 4
Sachin Padwal
Director, Product Management, AI Solutions
Google
6 transformative retail trends that will break through disruption in 2023 produced by NielsenIQ
Engagement where it matters: Connecting your omnichannel message from click to brick produced by Vestcom
2:45pm–3:15pm
Expo, Level 1, Expo Stage 2
Shock Torem
SVP, CPG & Retailer Media Solutions
Vestcom
Rebecca Crosier
Team Lead, Shopper Marketing & Merchandising
Reckitt
Kim Humann
Sr. Manager Omni-Channel Shopper Marketing
Johnson & Johnson
Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker produced by Spryker
2:45pm–3:15pm
Expo, Level 1, Expo Stage 1
Shannon O'Brien
Chief Innovation & Technology Officer
Poolwerx
Andrew Gerasimov
VP of Customer Success & Expert Consulting
Spryker
Turn Shoppers into Long-term Connected Customers- By T-Mobile for Business/Tractor Supply produced by T-Mobile for Business
2:45pm–3:15pm
Expo, Level 3, Expo Stage 5
Deborah Weinswig
CEO
Coresight Research
Roopender Crowley
Managing Director of Retail Strategic Accounts
T-Mobile for Business
Steven Crowley
Director of Solutions Engineering
T-Mobile for Business
Al Lettera
SVP, IT
Tractor Supply Company
3:00pm–3:30pm
Building the foundation for superior customer experiences: How retailers can capitalize on customer and associate focused innovation
3:00pm–3:30pm
Javits North, Level 5, SAP Theatre
David Wilkinson
EVP, President and GM - Global Retail
NCR Corporation
Shameek Konar
CEO
Pilot Company
Tim Baxter
Chief Executive Officer
Express, Inc.
3:30pm–4:00pm
Climate action required: A business imperative with actor, writer and producer Kal Penn
3:30pm–4:00pm
SAP Theatre, Javits North, Level 5
