Agenda

Tuesday, January 17

7:30am8:00am
8:45am9:15am

State of the US markets and economy with Charles Schwab Chief Investment Strategist Liz Ann Sonders

8:45am9:15am
Javits North, Level 5, SAP Theatre
Martine Reardon

Martine Reardon

Chief Marketing Officer & EVP Content & Membership
National Retail Federation
9:00am4:00pm
9:15am9:45am

Connect, communicate, customer-centric: A modern approach to the associate experience produced by Axonify

9:15am9:45am
Expo, Level 3, Expo Stage 4

Marketplace technology & strategy - The next big thing in growth for leading commerce players produced by Marketplacer

9:15am9:45am
Expo, Level 1, Expo Stage 1
Bob Schwartz

Bob Schwartz

Marketplacer Board Member, previous President of Magento & President/GM Nordstrom.com
Marketplacer
Nick Blatt

Nick Blatt

Head of eCommerce & Digital Customer Experience
Chemist Warehouse

Nailing demand forecasts: From machine learning to replenishment and everything in between produced by Planalytics

9:15am9:45am
Expo, Level 3, Expo Stage 5
Tyler Scott

Tyler Scott

Senior Director, Demand Planning/Retail Support
Albertson's

Returns are a powerful engagement opportunity - one you can’t ignore produced by Appriss Retail

9:15am9:45am
Expo, Level 3, Expo Stage 3
Dale Foster

Dale Foster

Director of Asset Protection
Advance Auto Parts

The tech effect: Strengthening the omnichannel to meet consumer demands produced by SOTI

10:15am11:00am

5 critical value sources from Distributed Order Management in an omnichannel world produced by Softeon

10:15am11:00am
Expo, Level 1, Expo Stage 2

From AEO to Alo Yoga: A conversation with retail exec Karen Peters produced by Zipline

10:15am11:00am
Expo, Level 3, Expo Stage 3
Karen Peters

Karen Peters

Global Head of Retail and Store Development
Alo Yoga

How Starbucks uses technology to re-imagine customer and employee experiences produced by Comcast Business

10:15am11:00am
Expo, Level 3, Expo Stage 4

The ins and outs of store experience produced by Tulip

10:15am11:00am
Expo, Level 3, Expo Stage 5

We’re all human: Creating a culture of compassion in the contact center produced by Talkdesk

10:15am11:00am
Expo, Level 1, Expo Stage 1
10:30am11:00am

Beauty’s blush with technology

Can resale increase foot traffic in stores?

How to build a global superbrand

11:00am11:30am
11:15am11:45am

Catering to today’s grocery consumer

Executing a successful resale model: People, approach, functions, marketing and scale

Nothing to hide: Full transparency on sustainability

11:30am12:30pm

Kroger transforms the customer store experience with simulation, Edge and AI produced by Lenovo/NVIDIA

11:30am12:30pm
Expo, Level 1, Expo Stage 2
Azita Martin

Azita Martin

VP & GM Artificial Intelligence for Retail and CPG
NVIDIA
Charles Ferland

Charles Ferland

Vice President & General Manager, Edge Computing & Communication Service Providers
Lenovo

No future in retail without RFID: How Lululemon uses RFID to create inventory visibility produced by Nedap

11:30am12:30pm
Expo, Level 3, Expo Stage 5
Liam Kerney

Liam Kerney

VP, Global Retail Engineering and Services
lululemon

Overcoming price challenges & anticipating ahead with AI produced by Impact Analytics

11:30am12:30pm
Expo, Level 3, Expo Stage 4

Retail technology supporting unified commerce and the entire store ecosystem produced by AT&T

11:30am12:30pm
Expo, Level 3, Expo Stage 3
Michael Colaneri

Michael Colaneri

VP, AT&T Global Business-Retail, Restaurant, Hospitality, and Industry Solutions
AT&T Business

The zero-cost high impact recruiting tool in the unlikeliest place: Pay produced by Dailypay

11:30am12:30pm
Expo, Level 1, Expo Stage 1
12:00pm12:30pm

Demystifying data: Profitability, people and the power of analytics

12:00pm12:30pm
Expo, Level 1, Food Service Tech Stage
Kelly MacPherson

Kelly MacPherson

Chief Technology and Supply Chain Officer
Union Square Hospitality Group
Morgan Wiley

Morgan Wiley

Director, Digital Innovation
Union Square Hospitality Group
Cam Avent

Cam Avent

Director of Analytics
Union Square Hospitality Group
12:00pm1:00pm

Consumer outlook 2023 (registered press and analysts only)

12:00pm1:00pm
Press office, Level 1, 1C 03
Mark Mathews

Mark Mathews

VP, Research Development and Industry Analysis
National Retail Federation
Katherine Cullen

Katherine Cullen

Sr. Director, Industry and Consumer Insights
National Retail Federation
1:00pm1:45pm

A panel discussion: Ignite demand and drive traffic to your brand produced by Oracle

1:00pm1:45pm
Expo, Level 1, Expo Stage 2

AI: Enabling autonomous stores, smart shelves, and creating exciting new customer interactions produced by Dell

1:00pm1:45pm
Expo, Level 3, Expo Stage 4
David Dobson

David Dobson

Global Retail, Hospitality and Consumer Goods Industry Director
Intel Corporation
Hayley Tabor

Hayley Tabor

VP, Global Industries, Sales and Solutions
Dell Technologies
Rick Whitford

Rick Whitford

Managing Director, Edge AI Offering Leader
Deloitte Consulting, LLP

Delivering for the omnichannel customer with agility and precision produced by Relex Solutions

1:00pm1:45pm
Expo, Level 3, Expo Stage 3

How Wendy’s is delivering modern customer and employee experiences with ChromeOS produced by Google

1:00pm1:45pm
Expo, Level 1, Expo Stage 1
Robert DeVito

Robert DeVito

Global Director, Chrome Customer and Partner Engineering
Google

Leveraging new technologies to drive customer engagement and loyalty produced by Visa

1:00pm1:45pm
Expo, Level 3, Expo Stage 5
1:15pm1:45pm

Closing the loop: Reddit and R/GA discuss commerce, community and the consumer now and in Web 3.0

Creating a data-driven culture of innovation at Woolworths Group

Top global consumer trends for retailers in 2023

2:00pm2:30pm

Building a culture of community for employee engagement, retention & success produced by Yoobic

2:00pm2:30pm
Expo, Level 3, Expo Stage 4
Chris Kaighn

Chris Kaighn

SVP, Boutiques, Real Estate, and Strategic Partnerships
francesca's
Sarah Brown

Sarah Brown

Director, Field Training and Guest Experience
francesca's

Mastercard Economics Institute: Understand the US economy’s path through the consumer lens produced by Mastercard

Maximize labor efficiency and employee engagement simultaneously produced by Legion

2:00pm2:30pm
Expo, Level 3, Expo Stage 3

Publicis Sapient talks about digital transformation in retail produced by Publicis Sapient

2:00pm2:30pm
Expo, Level 1, Expo Stage 2
Mandeep Bhatia

Mandeep Bhatia

VP, Global Digital Product & Omnichannel Innovation
Tapestry

Winning strategies for merchandise decisioning & supply chain performance – An executive perspective produced by SAS

2:00pm2:30pm
Expo, Level 1, Expo Stage 1
Andrea Turner

Andrea Turner

VP, Global Customer Service and Logistics
Mondelēz International

Human-centric design in a digital world

2:00pm2:30pm
River Pavilion, Level 4, commercetools Stage

Retail redefined: 2023 and beyond

Returns reckoning: Is the free ride over?

Talent matters: Building great careers in retail

2:45pm3:15pm

5 ways AI is transforming the way we shop produced by Google

2:45pm3:15pm
Expo, Level 3, Expo Stage 4

6 transformative retail trends that will break through disruption in 2023 produced by NielsenIQ

Engagement where it matters: Connecting your omnichannel message from click to brick produced by Vestcom

2:45pm3:15pm
Expo, Level 1, Expo Stage 2
Kim Humann

Kim Humann

Sr. Manager Omni-Channel Shopper Marketing
Johnson & Johnson

Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker produced by Spryker

2:45pm3:15pm
Expo, Level 1, Expo Stage 1

Turn Shoppers into Long-term Connected Customers- By T-Mobile for Business/Tractor Supply produced by T-Mobile for Business

2:45pm3:15pm
Expo, Level 3, Expo Stage 5