Currently deployed in retailers across the country, the retail returns kiosk is poised to lead the digital transformation in retail. In partnership with Doddle and Inmar, KIOSK is offering a market-ready returns solution to add customer convenience and drive in-store foot traffic. It provides an automated platform to free up retail associates and reduce returns overhead. This proven returns solution is a unique and timely self-service option with enormous benefit to both consumers and retailers.
Automated Returns Kiosks enable Retailers to:
- Drive substantial additional footfall into store, improving secondary sales opportunities.
- Reduce line time for customers, for added convenience and more time to shop
- Increase insight via data capture into who is returning, what is coming back, and why
- Reduce staff overhead and help resolve staffing shortages tied to over-the-counter returns
- Reassure customers of return success with simple customer journey and digital receipts
- Create positive brand associations: easy-to-use tech solves a frustrating problem
Retail operators should also see this as an opportunity to drive footfall, better understand customer returns behavior, capture returns data, and streamline operations.