The OneView Digital Store Platform empowers users with access to the data and engagement experience information to fuel a 360-degree view of the customer journey. On the operational level, OneView allows retailers to rapidly evolve and deploy a service-focused engagement experience in the physical store that is mapped to customer expectations and requirements. Additionally, it enhances associate capabilities with an efficient and streamlined user experience.
To empower retailer-led digital transformation, the OneView Digital Store enables retailers to build it once and deploy it everywhere -- store, mobile, pop-up, self service, kiosk, customer history and more. The platform captures data from every interaction point as well as back-end systems such as stock management, order, and marketing information to provide a single view of the customer journey to action business objectives based on that journey.