Chief Commerce Strategy Officer
Publicis Groupe
Jason “Retailgeek” Goldberg is the Chief Commerce Strategy Officer at Publicis Groupe. Jason is a 4th generation retailer, who launched his first e-commerce site for Blockbuster Entertainment in 1995. With a focus on e-commerce and digital marketing for omni-channel retailers, he has worked with over 100 clients on the Internet Top 500 and has been responsible for billions of dollars in on-line revenues. Under his twitter feed @retailgeek he is one of the most followed e-commerce subject matter experts on the web. Jason hosts iTunes top e-commerce podcast called “The Jason & Scot Show”, and has been voted one of retail’s top global influencers by Vend five consecutive years. He’s a Forbes contributor, Retailwire Braintrust, and Path to Purchase Institute faculty. In 2017, he was inducted into the National Retail Federation “The List” of people shaping the future of retail.
Tuesday Jan 13
2:30pm - 3:00pm
Vusion Theatre
Artificial intelligence isn’t just transforming how retailers operate; it is fundamentally reshaping how consumers think, shop, and buy. Welcome to the era of the AI native consumer: a generation of shoppers whose expectations, behaviors, and decision-making are being shaped in real time by intelligent systems, from generative AI search and virtual assistants to personalized recommendations and synthetic influencers. In this provocative and fast-paced session, Jason “Retail Geek” Goldberg, one of retail’s most trusted voices on digital transformation, unpacks how AI is disrupting every stage of the customer journey. Discover how algorithms are rewriting the rules of discovery and brand relevance; why traditional search and advertising models are being upended; and how emerging platforms are re-defining trust and loyalty. Through real-world examples and forward-looking insights, Jason will explore what it means to design for the AI-shaped path to purchase, and what retailers, brands, and marketplaces must do now to thrive in this new reality. Attendees will leave with a sharper understanding of the consumer future that’s already here – and a playbook for turning disruption into durable advantage.
Monday Jan 12
12:10pm - 12:40pm
Mirakl Stage
From curated, high-impact assortments to AI-powered Scan & Go and uniquely omni-enabled shopping, discover how Sam’s Club blends merchandising and innovation to build deeper member relationships. It’s about earning trust, delivering delight, and making membership a compelling, everyday choice. Moderated by Jason “Retailgeek” Goldberg, this dynamic opening session explores how strategy, innovation, and product work together to create loyalty at scale.
